Chapter 14: Common Questions - Palm t/x Handheld Getting Started

CHAPTER 14
Common Questions
Tip
During the transfer
process, you can select
which information to
transfer from the old
software to the new
software.
T|X Handheld
Although we can't anticipate all the questions you might have, this chapter
provides answers to some of the most commonly asked questions.
How do I upgrade from another Palm Powered™ device?
1. Synchronize your old handheld with your old desktop software.
®
2. Install the new Palm Desktop software. There's no need to delete the old desktop software first.
3. Select the username you assigned to your old handheld during the desktop installation.
This will transfer your information from the old software to the new software.
4. Synchronize your new handheld with your new desktop software.
5. If any third-party applications do not transfer to your new handheld, reinstall them.
6. If you have problems with your third-party applications on your new handheld, you'll have to
update them. If any of the following symptoms occur on your new handheld after you
synchronize, remove the third-party applications and contact the vendor for updated versions:
• Handheld freezes or resets when you open an application
• Slow performance
• Unusual screen display
• Difficulties using handheld features
• Uneven sound quality
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