Modem Problems - Compaq Notebook Series Troubleshooting Manual

Infrared Communications Problems (Continued)
Problem
System does not initiate
Standby while infrared
port is enabled.

Modem Problems

Problem
Modem does not work.
No dial tone, with or
without "No dial tone"
message.
Troubleshooting
Possible Cause
The system cannot
initiate Standby while
Infrared Monitor search
is enabled.
Possible Cause
Modem cable is not
plugged into the correct
notebook jack.
Incorrect line type
(pulse or tone) is
selected.
Modem is connected to
a digital line.
You are not in your
home country and the
modem does not
recognize the local
dial tone.
Problems and Solutions
Solution
Disable Infrared Monitor
search in your operating
system.
Solution
To find the right jack,
refer to the external
components information
in the Hardware Guide
on this CD.
Make sure the correct
line type has been
selected. Refer to the
Modem and Networking
Guide on this CD for
details.
Connect the modem
to a standard analog
telephone line and
reestablish the
connection.
Refer to the Modem and
Networking Guide on
this CD for instructions
on using the modem in
another country.
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