Compaq 12XL125 - Presario - K6-2 533 MHz Maintenance & Service Manual
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Compaq 12XL125 - Presario - K6-2 533 MHz Maintenance & Service Manual

Compaq 12XL125 - Presario - K6-2 533 MHz Maintenance & Service Manual

Presario 1200 series
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See also: Maintenance and Service Manual
Presario 1200 Series
Models: XL101-XL113, XL115, XL118-XL127
Before You
Product
Specifications
Begin
Description
Pin
Battery
Troubleshooting
Assignments
Operations
Removal
Parts
MSG Index
Sequence
Catalog
Welcome to the Maintenance & Service Guide (MSG)
Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1200XL Series
Portable Notebooks. This online guide is designed to serve the needs of technicians whose
job is to repair Compaq products.
For copyright and trademark information, refer to the
Notice
section of this MSG. To locate
your unit's serial number, to see symbol conventions, or to view technician's notes, see the
Preface. This MSG is updated online as needed.
For comments or questions about the contents of this MSG,
contact
Compaq.
To report a technical problem, contact your Regional Support Center or IM Help Center.
For help on navigating in this guide, refer to
Using this
Guide.

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Summary of Contents for Compaq 12XL125 - Presario - K6-2 533 MHz

  • Page 1 Catalog Welcome to the Maintenance & Service Guide (MSG) Welcome to the Maintenance and Service Guide (MSG) for Compaq Presario 1200XL Series Portable Notebooks. This online guide is designed to serve the needs of technicians whose job is to repair Compaq products.

  • Page 2: Using This Guide

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Using this Guide To effectively use this guide, refer to the list of bookmarks at the left of the screen. These bookmarks help you navigate through the document quickly and easily. They are accessible from anywhere in the Maintenance and Service Guide (MSG).

  • Page 3: Before You Begin

    DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. © 2000 Compaq Computer Corporation.

  • Page 4: Technician Notes

    This Maintenance and Service Guide is a troubleshooting guide that is used as a reference guide when servicing the Compaq Presario 1200 Series Notebook Computers. Compaq Computer Corporation reserves the right to make changes to the Compaq Presario 1200 Series Notebooks without notice.
  • Page 5 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Locating Additional Information The following documentation is available to support this product: Compaq Presario 1200XL Series Notebook Computer documentation set • Introducing Windows 98 Guide • Introducing Windows 2000 Guide • Service Training Guides •...
  • Page 6 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 1200XL S EFORE EGIN RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...

  • Page 7: Product Description

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Product Description Compaq Presario 1200XL Series Portable Notebook Computer Models and Features Compaq Presario 1200 Series Portable Notebook Models Feature XL101, XL102, XL103 XL104, XL105, XL106 Display 12.1" HPA 12.1" HPA or 13.0" HPA...
  • Page 8 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Compaq Presario 1200 Series Portable Notebook Models Feature XL107 XL108, XL109 Display 13.0" HPA 12.1" TFT/LVDS AMD-K6II MMX 475MHz AMD-K6II MMX 450MHz Processor or AMD-K6II MMX 475MHz Hard Drive 6.0GB 6.0GB CD or DVD Drive...
  • Page 9 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Compaq Presario 1200 Series Portable Notebook Models Feature XL118 XL119 13.0" HPA 12.1" TFT Display or 12.1" TFT/LVDS Processor AMD-K6II MMX 500MHz AMD-K6II MMX 475MHz Hard Drive 6.0GB 6.0GB CD or DVD Drive...
  • Page 10 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Compaq Presario 1200 Series Portable Notebook Models Feature XL125 XL126, XL127 Display 13.3" TFT 13.0" HPA Processor AMD-K6II+ MMX 533MHz AMD-K6II+ MMX 533MHz Hard Drive 6.0GB 6.0GB CD or DVD Drive 6X DVD...

  • Page 11: Front Of Unit

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Front of Unit Description Description Display Headphone Jack Power (On/Off) Button Microphone Jack Keyboard Right TouchPad Button TouchPad Integrated Speakers and Ports Left TouchPad Button 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES RODUCT ESCRIPTION...

  • Page 12: Front Bezel Lights

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Front Bezel Lights Description Description Power Light Num Lock Light Battery Charging Light Caps Lock Light Power Cord Light Scroll Lock Light 1200XL S RODUCT ESCRIPTION RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...

  • Page 13: Right-Side Components

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Right-Side Components Description Battery Compartment CD or DVD Drive Eject Button CD or DVD Drive Manual Eject Hole 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES RODUCT ESCRIPTION...

  • Page 14: Left-Side Components

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Left-Side Components Description Description PC Card Eject Lever Diskette Drive PC Card Slot Diskette Drive Eject Button 1200XL S RODUCT ESCRIPTION RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...
  • Page 15 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Underside of the Unit Description Memory Compartment Stand Feet 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES RODUCT ESCRIPTION...

  • Page 16: Rear Connectors

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Rear Connectors Description Description AC Adapter External VGA Monitor Port Universal Serial Bus Parallel/Printer Port Security Slot Keyboard/Mouse Port Serial Port Modem Jack 10 P 1200XL S RODUCT ESCRIPTION RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...

  • Page 17: Power Management

    • power mode Important: The setting for the Hard Disk must be less than or equal to the setting for System Standby. If the Notebook is on a network, Compaq recommends that System Standby be set to Never. 1200XL S...
  • Page 18 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 The following table shows the default settings for each Power Scheme. Power Schemes AC Power Battery Power Always on (hrs/min/Never) (hrs/min/Never) System Standby Turn OFF Monitor Turn OFF Hard Disks Portable/Laptop AC Power Battery Power System Standby Turn OFF Monitor...
  • Page 19 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 SpeedStep Technology Modes Does Era have SpeedStep? If so, are the settings listed below correct? SpeedStep Technology features several speed options for processor response to low-power conditions. These include the following settings: Maximum Performance: always at high speed •...

  • Page 20: Low-Power Modes

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Low-Power Modes Compaq Presario 1200 Series Notebook Computers have two levels of low-power management: Hibernation and Standby (also known as Sleep mode). Hibernation Hibernation helps conserve battery life and protect data. Your Notebook automatically...
  • Page 21 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 The following table shows the conditions and indicators for entering and exiting the various power management modes, Standby, Hibernation, and Off. Power Management Modes Standby Activation Deactivation Indicators Manual Press Fn+F4 key Press any key. Flashing Power light* combination or click the Start button on...

  • Page 22: Battery Operating Life

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Power Management Modes Activation Deactivation Indicators Standard Perform normal Press Power Power light is off, Windows shutdown button once. screen is blank. using the Start button on the Windows taskbar. Manual Press and hold down the Power button for 4 sec.

  • Page 23: Rebooting After A Lockup

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Servicing the Notebook - Full Off Mode The Notebook must be turned off completely (Off mode) when installing or replacing components in the system. Follow the instructions for properly putting the Notebook into Off mode, unplugging it from the outlet, and removing the battery (see Battery Pack Removal...
  • Page 24 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 18 P 1200XL S RODUCT ESCRIPTION RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...

  • Page 25: Specifications

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Specifications Physical and Environmental Specifications U.S. Metric (Models with 12.1in display) Height 1.97in 5.0cm Depth 12.20in 31.0cm Width 10.12in 25.7cm (Models with 13.0in display) Height 1.97in 5.0cm Depth 12.33in 31.3cm Width 10.12in 25.7cm Weight (varies by model) 7.19lbs or 3260g or...

  • Page 26: System Interrupts

    0.55G, 0.25 Oct/Min sweep rate Nonoperating 1.5G, 0.25 Oct/Min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. Compaq Presario 1200 Series Portable Notebooks operate well within this range of temperatures. System Interrupts IRQ Device(s) System Timer...

  • Page 27: System I/O Addresses

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 IRQ Device(s) Primary IDE Controller (dual fifo) ALi M5229 PCI Bus Master IDE Controller Secondary IDE Controller (dual fifo) System DMA DMA Device(s) Free ESS SOLO-1 DOS Emulation Standard Floppy Disk Controller Free Direct Memory Access Controller Free System I/O Addresses...
  • Page 28 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 I/O Address System Function (Shipping Configuration) 00F0h - 00FFh Numeric Data Processor 0100h - 010Fh Motherboard Resources 0170h - 0177h ALi M5229 PCI Bus Master IDE Controller 0170h - 0177h Secondary IDE Controller (dual fifo) 01F0h - 01F7h ALi M5229 PCI Bus Master IDE Controller 0200h - 0203h...

  • Page 29: System Memory Catalog

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 I/O Address System Function (Shipping Configuration) 1840h - 184Fh ALi M5229 PCI Bus Master IDE Controller 1848h - 184Fh Secondary IDE Controller (dual fifo) 1850h - 1853h ESS SOLO-1 PCI AudioDrive 1854h - 1857h ESS SOLO-1 PCI AudioDrive 1858h - 185Fh Lucent 56K V.90 PCI Data Fax Modem...

  • Page 30: Display Information

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Display Information 12.1 inch (Diagonal) HPA Display 12.1 inch (Diagonal) TFT Display Specification U.S. Metric Specification U.S. Metric Active Area 9.56 x 245 x Active Area Info. not Info. not Height x 7.17in 183.8mm Height x available...

  • Page 31: Memory Expansion

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Memory Expansion Base System Expansion Total Memory Board Memory Memory 32Mb 32Mb 64Mb 32Mb 64Mb 96Mb 32Mb 128Mb 160Mb 64Mb 32Mb 96Mb 64Mb 64Mb 128Mb 64Mb 128Mb 192Mb Diskette Drive Specifications 3.5 in Drive Diskette Size 3.5in Drive Size...

  • Page 32: Hard Drive

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Hard Drive Specifications 5.0Gb 6.0Gb Drive Type Info. not Info. not available available Logical Configuration Info. not Info. not Cylinders available available Heads Sectors per Track Bytes per Sector Seek Times Info. not Info.
  • Page 33 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Specifications 24X CD-ROM Drive 6X DVD Drive Track Pitch 1.6um Access Time Typical (including setting) 110ms Average Random Info not available Audio Output Level Line out +/- 0.27Vrms Headphone none Transfer Rate Info. not available Typical (including setting) Sustained Cache Buffer Capacity...
  • Page 34 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 10 S 1200XL S PECIFICATIONS RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...

  • Page 35: Pin Assignments

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Pin Assignments This section provides connector pin assignment tables for Compaq Presario 1200XL series portable Notebook computers. For more information on connectors, refer to the section on Rear Connectors. Note: The signals in all tables of this section are considered active high unless otherwise indicated by an asterisk (*).

  • Page 36: Universal Serial Bus (Usb) Connectors

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Serial Connector Pin Assignments Signal Signal Carrier Detect Data Set Ready Receive Data Ready to Send Transmit Data Clear to Send Data Terminal Ring Indicator Ready Signal Ground Universal Serial Bus (USB) Connectors Pin Assignments Signal Signal...

  • Page 37: Modem Connector

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 External VGA Monitor Connector External VGA Monitor Connector Signal Signal Red Analog Not connected Green Analog Ground Blue Analog Monitor Detect Not connected DDC2B Data Ground Horizontal Sync Ground Analog Vertical Sync Ground Analog DDC2B Clock Ground Analog Modem Connector...

  • Page 38: Keyboard/Mouse Connector

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Keyboard/Mouse Connector Pin Assignments Signal Signal Data 1 +5 V Data 2 Clock 1 Ground Clock 2 1200XL S SSIGNMENTS RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...

  • Page 39: Battery Operations

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Battery Operations This section covers the following information concerning battery pack operating time: Increasing Battery Pack Operating Life • Conditioning a Battery Pack • Disposing of a Used Battery Pack • Increasing Battery Pack Operating Life Battery pack operating life depends on several variables.
  • Page 40 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Maximizing the Energy Stored To maximize the energy stored in the battery pack, follow these guidelines: Condition the battery pack as described below at least every 30 days to improve • overall battery performance. Keep a battery pack in the Notebook when using it with AC power to supply the •...

  • Page 41: Disposing Of A Used Battery Pack

    4.0 hours premature termination 2.0 hr Disposing of a Used Battery Pack In the interest of safeguarding our environment, Compaq Computer Corporation recommends that nickel metal hydride (NiMH) and lithium ion (Li-Ion) battery packs be recycled. Battery packs should be handled in accordance with country, state, province, and/ or local regulations.
  • Page 42 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 1200XL S ATTERY PERATIONS RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...

  • Page 43: Troubleshooting

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Troubleshooting This section covers troubleshooting information for Compaq Presario 1200 Series Portable Notebook Computers. The basic steps in troubleshooting include: Preliminary Steps 2. The Power-On Self Test (POST) 3. The recommended actions described in the diagnostic tables in case you are unable to run POST, or if POST displays an error message.

  • Page 44: Clearing The Power-On Password

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 7. Ensure that the battery pack is inserted in the notebook and that it is connected to an external AC power source. When these preliminary steps are completed, you are ready to run POST Clearing the Power-On Password (Removing/Replacing the RTC Battery)

  • Page 45: Power-On Self Test (Post)

    Power-On Self Test (POST) To run POST, complete these steps: Turn off the notebook, then turn it on again. As soon as the Compaq logo appears press the ESC key to clear the logo and display the POST messages as they occur.
  • Page 46 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Note: If the system is not functioning well enough to run POST, or if the display is not functioning well enough to show POST error messages, refer to the Troubleshooting tables. Power-On Self-Test Messages 102-System Board Failure Probable Cause Recommended Action...
  • Page 47 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 304-Keyboard or System Unit Error Probable Cause Recommended Action 1. Replace the keyboard. Keyboard or system board 2. Replace the TouchPad or error mouse. 3. Replace the system board. 601-Diskette Controller Error Probable Cause Recommended Action 1.

  • Page 48: Compaq Diagnostics

    Models: XL101-XL113, XL115, XL118-XL127 Compaq Diagnostics Compaq Diagnostics is installed on the hard drive of the notebook. Run the Diagnostic utilities when you want to view or test system information and if you have installed or connected devices. If you run Compaq Diagnostics from a diskette, ensure that the diagnostic program is version 10.11 or later.

  • Page 49: Computer Checkup (Test)

    2. Turn on the external devices that you want to test. Connect the printer if you want to print a log of error messages. 3. Insert the Compaq Diagnostics diskette in drive A. 4. Turn on or restart the notebook. The notebook starts from drive A, and the Diagnostics Welcome screen is displayed.

  • Page 50: View System Information (Inspect)

    The View System Information (INSPECT) utility provides information about the notebook and installed or connected devices. You can display, print, or save the information. Follow these steps to run View System Information (INSPECT) from the Compaq Diagnostics diskette: 1. Turn on the external devices that you want to test. Connect the printer if you want to print the information.
  • Page 51 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 The following tables list error codes, a description of the error condition, and the action required to resolve the error condition. Important: Retest the system after completing each step. If the problem is resolved, do not proceed with the remaining steps.
  • Page 52 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Processor Test Error Codes Error Code Description Recommended Action 101-xx CPU test failed Replace the processor and retest. 1. Run the Configuration and Diagnostics 102-xx Coprocessor or Weitek Error Utilities. 2. Replace the processor board and retest.
  • Page 53 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Keyboard Test Error Codes Error Code Description Recommended Action 1. Check the keyboard connection. If 300-xx Failed ID Test disconnected, turn off the computer 301-xx Failed Self Test/Interface Test and reconnect the keyboard. 302-xx Failed Individual Key Test 2.
  • Page 54 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Diskette Drive Test Error Codes Error Code Description Recommended Action 1. Replace the diskette media and 600-xx Diskette ID drive types test retest. failed 2. Check and/or replace the diskette 601-xx Diskette format failed power and signal cables and retest.
  • Page 55 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Hard Drive Test Error Codes Error Code Description Recommended Action 1. Run the Configuration and Diagnostics 1701-xx Hard drive format test failed Utilities and verify drive type. 1702-xx Hard drive read test failed 2.
  • Page 56 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Video Test Error Codes Error Code Description Recommended Action 501-xx Video controller test failed The following steps apply to error codes 501-xx through 516-xx: 502-xx Video memory test failed 1. Disconnect external monitor and test 503-xx Video attribute test failed with internal LCD display.
  • Page 57 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Video Test Error Codes (Continued) Error Code Description Recommended Action 2402-xx Video memory test failed The following steps apply to error codes 2402-xx through 2456-xx: 2403-xx Video attribute test failed 1. Run the Configuration and Diagnostics 2404-xx Video character set test failed Utilities.
  • Page 58 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Video Test Error Codes (Continued) Error Code Description Recommended Action 1. Run the Configuration and Diagnostics 2419-xx ECG/VGC ROM checksum test Utilities. failed 2. Disconnect external monitor and test 2421-xx ECG/VGC 640 x 200 graphics with internal LCD display.

  • Page 59: Troubleshooting Without Diagnostics

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Audio Test Error Codes Error Code Description Recommended Action 3206-xx Audio System Internal Error Replace the system board and retest. TouchPad/Pointing Device Interface Test Error Codes Error Code Description Recommended Action 1. Replace the TouchPad and retest. 8601-xx Mouse test failed 2.

  • Page 60: Before Replacing Parts

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Since symptoms can appear to be similar, carefully match the symptoms of the computer malfunction against the problem description in the tables to avoid a misdiagnosis. Å WARNING: To avoid a potential shock hazard during troubleshooting procedures, disconnect all power sources before removing the keyboard cover or the display bezel.
  • Page 61 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Battery Pack/Gauge Problems Some common causes and solutions for battery pack problems are listed in the following table. The "Solving Power Problems" section in this chapter may also be applicable. Solving Battery Pack/Gauge Problems Problem Probable Cause Solution(s)
  • Page 62 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Battery Pack/Gauge Problems Problem Probable Cause Solution(s) You have to set the RTC battery is dead. Replace the RTC battery. date and time every time you turn on the notebook. Battery charge does Battery is being exposed to Keep the battery pack within the not last as long as...
  • Page 63 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Battery Pack/Gauge Problems Problem Probable Cause Solution(s) Battery pack has partially Condition the battery pack by fully self-discharged. charging, fully discharging, then fully recharging it. To maintain the charge, leave battery packs in the computer when it is connected to external power.

  • Page 64: Solving Diskette Drive Problems

    Not enough space is left on Use another diskette. the diskette. Drive error has occured. Run Computer Checkup from the Compaq Diagnostics diskette. Diskette is not formatted. Format the diskette. At the system prompt, enter: FORMAT A: Diskette drive cannot...

  • Page 65: Solving Display Problems

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Diskette Drive Problems Problem Probable Cause Solution(s) (Continued) Diskette is not formatted. Format the diskette. At the system prompt, enter Diskette drive cannot FORMAT A: read a diskette. Cannot boot from Bootable diskette is not in Put the bootable diskette in drive diskette.
  • Page 66 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Display Problems Problem Probable Cause Solution(s) Display has overheated. If the notebook is in direct sunlight, move it and allow it to cool off. Display is blank and System is in Suspend mode. Press any key or touch the the Suspend icon is TouchPad.
  • Page 67 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Display Problems Problem Probable Cause Solution(s) (Continued) Defective inverter board. Replace the display assembly. Defective display cable. Replace the display assembly. Defective system board. Replace the system board. **This problem indicates that the backlight or its power circuitry has failed. If the backlight is not functioning, the POST result cannot be observed.

  • Page 68: Solving Hard Drive Problems

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Note: When you perform a "self-test" on an external VGA color or monochrome monitor, the screen should be white. A narrow black border may also appear on the left and right sides of the display. Either of these displays indicates that the monitor is working properly.

  • Page 69: Solving Hardware Installation Problems

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Hardware Installation Problems Some common causes and solutions for hardware installation problems are listed in the following table. Solving Hardware Installation Problems Problem Probable Cause Solution(s) A new device is not Cable(s) of new external Ensure that all cables are recognized as part of device are loose or power...

  • Page 70: Solving Memory Problems

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Memory Problems Some common causes and solutions for memory problems are listed in the following table. Solving Memory Problems Problem Probable Cause Solution(s) Memory count during Optional memory expansion Ensure that the optional memory Power-On Self-Test card is installed incorrectly, is expansion card is installed...
  • Page 71 If PC Card or drivers are not compatible with Windows, install drivers and use the PC Card in MS-DOS mode. Card or card driver is not Contact a Compaq authorized supported. service provider for a list of PC Cards tested sucessfully in Compaq PC Card platforms.

  • Page 72: Solving Power Problems

    The card is not supported. Contact a Compaq authorized service provider for a list of PC Cards tested successfully in Compaq PC Card platforms. Solving Power Problems...

  • Page 73: Solving Printer Problems

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Power Problems Problem Probable Cause Solution(s) Notebook turned off System board is defective. Replace the system board. while it was left unattended and the power icon is off. System initiated Hibernation Replace the battery pack with a due to a critical low-battery fully charged battery pack or condition.

  • Page 74: Solving Touchpad/Pointing Device Problems

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Solving Printer Problems Problem Probable Cause Solution(s) Paper tray is empty. Fill the paper tray with paper and set the printer to online. Printer prints garbled Correct printer drivers are not Refer to the printer information.

  • Page 75: Contacting Compaq Support

    TouchPad. ammonia-based glass cleaner. Wipe up liquid with a dry cloth. Contacting Compaq Support Obtain the following information before contacting Compaq Reseller Support: Product name • Product serial number • Purchase date •...

  • Page 76: Shipping Preparation

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Shipping Preparation To ship the notebook, complete the following steps: 1. Back up the critical hard drive files. Ensure that backup tapes/diskette are not exposed to electrical or magnetic fields while stored or in transit. 2.
  • Page 77 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Code Beeps POST Routine Description Restore CPU control word during warm boost Initialize PCI Bus Mastering devices Initialize keyboard controller 1-2-2-3 BIOS ROM Checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test 8742 Keyboard Controller...
  • Page 78 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Code Beeps POST Routine Description Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed 50Eh Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize POST display service...
  • Page 79 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Code Beeps POST Routine Description Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Reinitialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area...
  • Page 80 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Code Beeps POST Routine Description Scan for F2 key stroke Enter Setup Clear Boot flag Check for errors POST done - prepare to boot operating system One shot beep before boot Terminate QuietBoot (optional) Check password (optional) Prepare Boot Initialize DMI Parameters...

  • Page 81: Removal Sequence

    This section explains the removal and replacement procedures for the 1200XL unit. Serial Number Location Report the unit’s serial number to Compaq when requesting information or ordering spare parts. The serial number is located underneath the notebook as shown below. 1200XL S...

  • Page 82: Electrostatic Discharge

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Electrostatic Discharge A sudden discharge of static electricity from a finger or other conductor can destroy static- sensitive devices or microcircuitry. Often the spark is neither felt nor heard, but damage occurs. An electronic device exposed to electrostatic discharge (ESD) may not seem to be affected at all and works perfectly throughout a normal cycle.

  • Page 83: Service Considerations

    The screws used in the Notebook are not interchangeable. If an incorrect screw is used during the reassembly process, it can damage the unit. Compaq strongly recommends that all screws removed during disassembly be kept with the part that was removed, and then returned to their proper locations.

  • Page 84: Cables And Connectors

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Cables and Connectors Cables must be handled with extreme care to avoid damage. Apply only the tension required to seat or unseat the cables during insertion or removal from the connector. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing the cables, and ensure that the cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced.

  • Page 85: Zif Connector

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 ZIF Connector The 1200XL Series Notebooks use zero insertion force (ZIF) connectors on the system board. Ä Ä Ä Ä CAUTION: A ZIF connector and its attached cable can be easily damaged. Handle only the connector slide when removing or replacing a cable.
  • Page 86 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 CD or DVD Ribbon Cable The ribbon cable position for the CD or DVD drive is shown below. Ä Ä Ä Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process.

  • Page 87: Diskette Drive Ribbon Cable

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Diskette Drive Ribbon Cable The ribbon cable position for the diskette drive is shown below. Ä Ä Ä Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer.

  • Page 88: Speaker Assembly Cable

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Speaker Assembly Cable The cable position for the speaker assembly is shown below. The cable is routed under the battery charger board and under the edge of the system board. Ä Ä Ä Ä CAUTION: When servicing this notebook, ensure that cables are placed in their proper location during the reassembly process.

  • Page 89: Hard Drive Ribbon Cable

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Hard Drive Ribbon Cable The ribbon cable position for the hard drive is shown below. Ä Ä Ä Ä CAUTION: When servicing this computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer.

  • Page 90: Preparing The Notebook For Disassembly

    WARNING: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for the Compaq Presario 1200XL Series Portable Notebooks into the battery compartment. Do not force the battery pack into the bay if insertion is difficult.

  • Page 91: Removing The Battery

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Battery To remove the battery pack, complete the following steps: 1. Slide the battery compartment door down and remove it from the chassis. Continued on next page. 1200XL S RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE...
  • Page 92 WARNING: Metal objects can damage the battery pack as well as the battery contacts in the battery compartment. To prevent damage, do not allow metal objects to touch the battery contacts. Place only the battery pack for Compaq Presario 1200XL Series Portable Notebooks into the battery compartment. Do not force the battery pack into the bay if insertion does not occur easily.

  • Page 93: Removing The Palmrest Cover With Touchpad

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Palmrest Cover with TouchPad The palmrest cover with TouchPad is the first component that must be removed to gain access to the interior components of the Notebook. Note: It is not necessary to remove the display panel assembly to access the interior components of the Notebook.
  • Page 94 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4. Turn the Notebook over (right side up). 5. Pull the display release latches to open the display. 6. Lift up the front end and turn over the palmrest cover, allowing it to rest on top of the keyboard.

  • Page 95: Removing The Keyboard

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Keyboard To remove the keyboard, complete the following steps: 1. Prepare the computer for disassembly 10). 2. Remove the palmrest cover with TouchPad 13). 3. Gently lift and turn the keyboard over allowing it to rest where the palmrest cover normally sits.
  • Page 96 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 5. Disconnect the flex cable from the ZIF connector on the system board and remove the keyboard. To replace the keyboard, reverse these procedures. 16 R 1200XL S EMOVAL EQUENCE RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...

  • Page 97: Removing The Heatspreader

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Heatspreader To remove the Heatspreader, complete the following steps: 1. Prepare the computer for disassembly 10). 2. Remove the Palmrest Cover with TouchPad 13). Gently lift and turn the keyboard over, allowing it to rest where the palmrest cover normally sits.

  • Page 98: Removing The Processor

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Processor To remove the processor, complete the following steps: 1. Prepare the computer for disassembly 10). 2. Remove the palmrest cover with TouchPad 13). 3. Remove the keyboard 15). 4. Remove the heatspreader 17).

  • Page 99: Removing The Hard Drive

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Hard Drive Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts listed in the written procedure. To remove the hard drive, complete the following steps: 1.
  • Page 100 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 4. Remove two screws from the hard drive mounting bracket and lift out the hard drive with mounting bracket attached. Continued on next page. 20 R 1200XL S EMOVAL EQUENCE RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...
  • Page 101 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Hard Drive Mounting Bracket To remove the hard drive mounting bracket, remove four screws from the top of the hard drive. To replace the hard drive and mounting bracket, reverse these procedures. 1200XL S RESARIO OTEBOOK...

  • Page 102: Removing The Cd/Dvd Drive

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the CD/DVD Drive Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts listed in the written procedure. To remove the CD/DVD Drive, complete the following steps: 1.
  • Page 103 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 7. Turn the Notebook over (right side up) and open the display. 8. Remove two screws located at the back of the CD or DVD drive. 9. Disconnect the CD/DVD drive cable from the CD or DVD drive. 10.

  • Page 104: Removing The Battery Charger Board

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Battery Charger Board (Voltage Converter Board) Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove on the parts listed in the written procedure. To remove the battery charger board, complete the following: 1.

  • Page 105: Removing The Modem

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Modem To remove the modem, complete the following steps: 1. Prepare the computer for disassembly 10). 2. Remove the palmrest cover with TouchPad 13). 3. Remove the keyboard 15). 4. Remove the heatspreader 17).
  • Page 106 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 6. Disconnect the modem cable from the modem. To replace the modem, reverse these procedures. 26 R 1200XL S EMOVAL EQUENCE RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...

  • Page 107: Removing The Display Panel Assembly

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Display Panel Assembly Note: Illustrations may show parts removed that are not part of this procedure. It is necessary to remove only the parts listed in the written procedure. To remove the display panel assembly, complete the following steps: 1.
  • Page 108 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 6. For units with Thin Film Transistor (TFT) displays, disconnect the display data cable from the LVDS connector as shown in below. For units with High- Performance Addressing (HPA) displays, disconnect the display data cable from the CMOS connector as shown in below.
  • Page 109 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 7. Close the display, carefully push in on the hinge covers, and then lift the covers off the hinges. 8. Support the back of the display panel and remove two screws from each of the hinges. Continued on the next page.
  • Page 110 Important: When removing the display panel assembly, take note of the correct routing position for the display flex cable for use during replacement. Note: For TFT displays, Compaq recommends replacing the LVDS connector on the end of the display flex cable after the display panel assembly has been removed from the unit.

  • Page 111: Removing The Upper Cpu Cover

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Upper CPU Cover To remove the upper CPU cover, complete the following: 1. Prepare the computer for disassembly 10). 2. Remove the palmrest cover with TouchPad 13). 3. Remove the keyboard 15).
  • Page 112 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 8. Remove four screws located on the top of the upper CPU cover. 9. Lift the cover off the snaps on the chassis to disconnect the power switch from the connector on the system board. To replace the upper CPU cover, reverse these procedures.

  • Page 113: Removing The Speaker Assembly

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Speaker Assembly To remove the speaker assembly, complete the following steps: 1. Prepare the Notebook for disassembly 10). 2. Remove the palmrest cover with TouchPad 13). 3. Remove the keyboard 15). 4.

  • Page 114: Removing The Diskette Drive

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Diskette Drive To remove the diskette drive, complete the following: 1. Prepare the Notebook for disassembly 10). 2. Remove the palmrest cover with TouchPad 13). 3. Remove the keyboard 15). 4. Remove the Heatspreader 17).

  • Page 115: Removing The Fan Assemblies

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Fan Assemblies To remove the fan assemblies, complete the following steps: 1. Prepare the Notebook for disassembly 10). 2. Remove the palmrest cover with TouchPad 13). 3. Remove the keyboard 15). 4.
  • Page 116 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 To remove the fan gasket, pull the gasket from the fan. To replace the fan assemblies and gaskets, reverse these procedures. Important: When replacing the fan assembly, ensure that the arrow (located on the top of the fan gasket) is pointing inward.

  • Page 117: Removing The System Board

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the System Board (See also Verifying Dip Switch Settings later in this section.) To remove the system board, complete the following steps: 1. Prepare the Notebook for disassembly 10). 2. Remove the palmrest cover with TouchPad 13).
  • Page 118 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 14. Remove seven standoffs from the system board. 15. Remove two screws from the CD/DVD drive mounting rails and remove the mounting rails from the system board. Continued on the next page. 38 R 1200XL S EMOVAL EQUENCE...
  • Page 119 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 16. Remove two screws from the system board. 17. Extend the PCMCIA eject lever out of its slot, lift up the front side of the system board, and pull forward to remove the system board from the chassis. To replace the system board, reverse these procedures.

  • Page 120: Verifying Dip Switch Settings

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Verifying Dip Switch Settings Ä Ä Ä Ä CAUTION: If the system board dip switch voltage settings are not correct, damage may occur to the Notebook and/or system board. Ensure that the dip switch settings for Switch 1 and Switch 2 are as illustrated below.

  • Page 121: Removing The Memory Module

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Removing the Memory Module To remove the memory module, complete the following steps: 1. Prepare the Notebook for disassembly (). 2. Close the display and turn the Notebook over (upside down). 3. Remove the screw from the memory module door and lift the door off the unit. 4.
  • Page 122 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 42 R 1200XL S EMOVAL EQUENCE RESARIO OTEBOOK AINTENANCE AND ERVICE UIDE ERIES...

  • Page 123: Illustrated Parts Catalog

    This section provides an illustrated parts breakdown and a reference for spare parts for the Presario 1200XL Series Notebook Computer. The computer serial number should be provided to Compaq whenever requesting information or ordering spare parts. The serial number is located underneath the unit.

  • Page 124: System Units

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 System Units Models Spare Part Description XL-xxx Numbers Keyboards 141706-xxx: Intl -002 US -001 UK -031 Fr -051 LA -161 Arab -041 IT -061 JP -291 NL -331 PT -131 TW -AB3 Fr Can -123 Belgium -381 Greek -041 Denmark -081...

  • Page 125: System Boards

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 System Boards Models XL- Spare Part Description Number Heatspreader 158802-001 Voltage Converter Board (3C) all 352891-001 56K Data/Fax Modems w/o 102, 104-108, 400445-001 SRAM 110-111, 115, 118, 125-127 56K Data/Fax Modems w/o 119-124 143848-001 SRAM -Intl 450MHz AMD K6II Processor...
  • Page 126 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Models Spare Part Description XL-xxx Number System I/O Bd 512K Cache 102, 104-106 158793-001 32MB System I/O BD 512K Cache 212217-001 32MB HPA WL System I/O BD 512K Cache 102, 104, 158794-001 64MB System I/O BD 512K Cache 212200-001 64MB HPA NB...

  • Page 127: Display Panel Assembly

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Display Panel Assembly Spare Part Description Number Display Panel Assemblies 12.1" HPA 158795-001 Models: XL102, 104, 115, 120-122 12.1" TFT/LVDS 159038-001 Models: XL108, 110, 119 12.1" TFT 173540-001 Models: XL119 13.0" HPA 158796-001 Models:XL105-107, 118, 123-124, 126-127 13.3"...

  • Page 128: Mass Storage Devices

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Mass Storage Devices Models Spare Part Description XL-xxx Number 5.0GB Hard Drive 101-106, 112- 169609-001 113, 115, 120- 6.0GB Hard Drive 107-111, 118- 170087-001 120, 123-127 1.44MB Diskette Drive 141847-001 24X CD ROM Drive 102, 104-106, 142307-001 108, 110, 115,...

  • Page 129: Miscellaneous Cables

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Miscellaneous Cables Spare Part Description Number Miscellaneous Cable 330946-001 Kit* 1a. Diskette Drive Cable 1b. Hard Drive Cable 1c. CD Drive Cable 1d. TouchPad Cable 1e. Modem Cable *Kit includes one each of the above items unless quantity specified.

  • Page 130: Miscellaneous Hardware

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Miscellaneous Hardware Spare Part Description Number Miscellaneous Hardware 346853-001 Kit* 1. Hard Drive Mounting Bracket 2. LCD Guide FPC 3. PCMCIA Torsion Spring (qty. 4) *Kit includes one each of the above items unless quantity specified. Miscellaneous Plastics Spare Part Description...
  • Page 131 Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Miscellaneous Plastics Models Spare Part # Description XL-xxx Number AC Adapter 60W Slim 120-122 180675-001 3-Wire AC Adapter 60W Slim 123-127 180676-001 2-Wire AC Adapter 60W, 19V, 102, 104- 298239-001 3.16Amp 108, 111, 115, 118-119 AC Power Cord 3-Wire 170513-xxx...

  • Page 132: Documentation And Software

    Presario 1200 Series Models: XL101-XL113, XL115, XL118-XL127 Spare Parts Not Shown Models Spare Part Parts Description XL-xxx Number 32MB PC100 S.O. DIMM 126-127 122699-001 Memory FPC Cable Connector to 102, 104- 152186-001 Interface Board 108, 110- 111, 119, Battery Calibration Card 120-127 401512-003 Miscellaneous Screw Kit...

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