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Getting Started
Compaq Notebook Series
Document Part Number: 272637-001
June 2002
This guide explains how to set up your hardware and software,
begin using the notebook, troubleshoot problems, and contact
Compaq if you need assistance. The last chapter introduces you
to the exterior features of the notebook.
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Table of Contents
Related Manuals for Compaq 272637-001
Summary of Contents for Compaq 272637-001
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Page 1: Getting Started
Document Part Number: 272637-001 June 2002 This guide explains how to set up your hardware and software, begin using the notebook, troubleshoot problems, and contact Compaq if you need assistance. The last chapter introduces you to the exterior features of the notebook. - Page 2 All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided “as is” without warranty of any kind and is subject to change without notice.
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Page 3: Using This Guide
This preface explains how to interpret the symbols, text styles, and paths in your notebook documentation. Warnings, Cautions and Notes Warnings and cautions contain important information that can protect you, your work, and your system. Always read warnings and cautions. Notes contain additional information about a topic. - Page 4 Unless you are instructed to do so, do not press the keys in a key combination simultaneously. Identifies characters you are asked to type. For example, to visit the Compaq Web site, you would http://www.compaq.com type on your Web browser.
- Page 5 Paths and Views Following a Path Many instructions in the documentation direct you to locations within the operating system, an application, or a utility where you can select settings. The greater than symbol (>) is used to direct you from destination to destination along the path to the settings. As you follow paths, do nothing at each destination along the way except select the next destination.
- Page 6 Using This Guide Choosing a View Mode This documentation is based on your notebook running either Windows XP Home or Windows XP Professional. These operating systems are similar and may be set to run in one of two view modes: ■...
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Page 7: Table Of Contents
Using This Guide 1 Setting Up the Notebook Setting Up the Hardware ......1–1 Installing the Battery Pack..... 1–2 Connecting the Notebook to External Power . - Page 8 Is Software Functioning Abnormally? ... 3–6 Contacting Compaq ......3–7 Preparing to Call Technical Support .
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Page 9: Setting Up The Notebook
Setting Up the Hardware To set up the notebook for the first time, you will need the notebook, the AC Adapter 1 , the power cord 2 , and the battery pack 3 . During the hardware setup, you will: install the battery pack, connect the computer to external power, open the display, and turn on the computer. -
Page 10: Installing The Battery Pack
Setting Up the Notebook Installing the Battery Pack To install the battery pack: 1. Place the notebook upside down on a flat surface, preferably on top of a clean cloth. 2. Slide the battery pack 1 into the battery compartment until it clicks into place. -
Page 11: Connecting The Notebook To External Power
Connecting the Notebook to External Power To connect the notebook to external power: 1. Place the notebook on a flat surface near an electrical outlet. 2. Plug the AC Adapter cable into the DC power connector 1 . 3. Plug the power cord into the AC Adapter 2 and into an electrical outlet 3 . -
Page 12: Opening The Notebook
Setting Up the Notebook Opening the Notebook To open the notebook, briefly press the display release latch 1 as you raise the display 2 . Opening the notebook 1–4 Getting Started... -
Page 13: Turning On The Notebook
Turning On the Notebook To turn on the notebook, briefly press the power button 1 . When the notebook is on, the power/standby light 2 turns on, and you are prompted to begin software setup. If the notebook does not turn on, see Chapter 3, “Troubleshooting,”... -
Page 14: Setting Up The Software
Setting Up the Notebook Setting Up the Software A prompt to set up your software is displayed on the screen when the notebook is turned on for the first time. Before responding to the prompt and proceeding through the online instructions, read the following caution and other installation information. -
Page 15: Using The Notebook Safely
Using the Notebook Safely To protect the notebook from the power surges that may be caused by an uncertain power supply or an electrical storm: ■ Plug the notebook power cord into an optional, high-quality surge protector. ■ Provide surge protection on the cable that connects the modem to the telephone line. - Page 16 Setting Up the Notebook 1–8 Getting Started...
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Page 17: Beginning To Use The Notebook
Beginning to Use the Notebook Selecting Regional Settings Keyboard language and other regional preferences, such as time, date, and currency format, are set in the operating system. To access regional settings Windows XP Home or Windows XP Professional select Start > Control Panel > Date, Time, Language and Regional Options. -
Page 18: Protecting The Notebook Against Viruses
Antivirus software can detect most viruses, destroy them, and, in most cases, repair any damage they have caused. Compaq strongly recommends that you install optional antivirus software before using your modem or a network connection. Antivirus software is available from most computer or electronics retailers. -
Page 19: Installing Optional Software
Installing Software in Windows XP Professional ■ Installing Software in Windows XP Home Installing Software in Windows XP Professional To install a preloaded Compaq utility in Windows XP Professional, select Start > Setup Compaq Software icon, then follow the instructions on the screen. Getting Started Beginning to Use the Notebook 2–3... -
Page 20: Installing Software In Windows Xp Home
If the Setup Compaq Software icon is displayed on the Desktop, select the icon, then follow the instructions on the screen. ■ If the Setup Up Compaq Software icon does not display on the Desktop, select Start > Run, then: ❏ On the command line type: c:\cpqapps\setup.exe preload programs /s... -
Page 21: Accessing Notebook Documentation
Accessing Notebook Documentation Information about using the notebook can be found on the Documentation Library CD supplied with the notebook. To insert the Documentation Library CD: 1. Make sure that the notebook computer is on. 2. Press the media release button 1 on the drive bezel to release the media tray, then pull the tray outward until it is fully extended 2 . -
Page 22: Opening The Documentation Library Cd
Beginning to Use the Notebook Opening the Documentation Library CD Displaying the Documentation Library Menu When the Documentation Library CD is inserted into a drive and if autorun is enabled on the notebook, the CD menu is displayed on the screen after a pause of up to several seconds. If autorun is disabled and the menu is not displayed, you can display the menu manually: 1. -
Page 23: Using The Documentation Library Cd
Using Standby and Hibernation and selecting power preferences. ■ Using security features, such as passwords, to protect against unauthorized access to the notebook. ■ Updating or restoring Compaq software. ■ Using the MultiBoot, Compaq Diagnostics, and Computer Setup utilities. ■... -
Page 24: Finding A Topic Within A Guide
Preparing the notebook for transport. ■ Traveling with the notebook (including air and international travel). ■ Solving notebook problems yourself. ■ Getting help from Compaq. ■ Governmental approvals and safety information. ■ Protecting the notebook from static electricity. Finding a Topic Within a Guide To find specific information within a guide: ■... -
Page 25: Troubleshooting
To solve a problem: 1. See “Quick Solutions Checklist,” next in this chapter. 2. See the Troubleshooting guide on the Documentation Library 3. If the problem persists, see the last section in this chapter, “Contacting Compaq.” Getting Started Troubleshooting 3–1... -
Page 26: Quick Solutions Checklist
Troubleshooting Quick Solutions Checklist Is the Notebook Receiving Power? If the AC Adapter light is off and the notebook cannot be turned on, adequate power may not be available to the notebook. ■ If the notebook is running on battery power or is connected to an external power source other than an electrical outlet, use the AC Adapter to connect the notebook to an electrical outlet. -
Page 27: Is The Notebook Turned On
Is the Notebook Turned On? If the power/standby 1 light is off, the notebook may not be turned on. To turn on the notebook, briefly press the power button 2 . If the power/standby light is on, the notebook is turned on. Identifying the power/standby light and the power button Is the Notebook in Standby or Hibernation? Standby and Hibernation are energy-saving features that may... -
Page 28: Is The Notebook Overheated
Troubleshooting Is the Notebook Overheated? It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extremely warm, it may be overheating because a vent is blocked. Overheating can cause the notebook to become unresponsive. -
Page 29: Is An External Device Not Working
■ See Chapter 2, “Beginning to Use the Notebook,” in this guide for information about using the Documentation Library CD. The CD provides information about Compaq hardware and software and about connecting or installing optional devices or software. ■... -
Page 30: Is Software Functioning Abnormally
■ Reinstall the software. ❏ To reinstall the operating system or a Compaq application or utility, follow the instructions with the Restore CDs included with the notebook. For more information about the Restore CDs, see the Software Guide, Chapter 3, “Software Updates and Restorations,”... -
Page 31: Contacting Compaq
Contacting Compaq If the troubleshooting suggestions earlier in this chapter have not helped you solve the problem, you may need to contact Compaq. ■ If the notebook is connected to the Internet, visit the Compaq Web site. ❏ For home, home office, and small business support, type the following in your Web browser address field: http://www.compaq.com/consumersupport... -
Page 32: Taking The Notebook To A Service Provider
■ Brand and model of an optional printer. ■ Reports from any tests you have run in Compaq Diagnostics. For information about using Compaq Diagnostics to report configuration or diagnostic information, see the Software Guide, Chapter 4, “Setup Utilities and Diagnostics,” on the Documentation Library CD. -
Page 33: Identifying External Hardware
Identifying External Hardware Display Components Display Components Display release latch MultiPort Getting Started Opens the notebook. Inputs single-channel sound.Supports an optional USB-enabled wireless device such as a Bluetooth MultiPort, 802.11b Wireless LAN MultiPort, and future wireless technologies. 4–1... -
Page 34: Pointing Device Components
Identifying External Hardware Pointing Device Components Pointing Device Components TouchPad Left and right TouchPad buttons Scroll button *For information about modifying pointing device functions, refer to the Documentation Library CD, Hardware Guide, Chapter 2, “Pointing Device and Keyboard,” in the section “Setting Pointing Device Preferences.”... -
Page 35: Top Components
Top Components Power Lights Top Components: Power Lights AC Adapter light Power/standby light Battery light Getting Started Identifying External Hardware On: AC power is being supplied through the AC Adapter. On: Power is turned on. Blinking: Notebook is in Standby. On: The battery pack is charging. -
Page 36: Keyboard And Drive Lights
Identifying External Hardware Keyboard and Drive Lights Top Components: Keyboard and Drive Lights Num lock light Caps lock light IDE (Integrated Drive Electronics) drive light *For more information about using num lock, the internal keypad, or an external keypad, refer to the Documentation Library CD, Hardware Guide, Chapter 2, “Pointing Device and Keyboard,”... -
Page 37: Power And Volume Controls
Power and Volume Controls Top Components: Power and Volume Controls Power button* Volume buttons (2) Display switch* *This table describes default settings. For information about changing the function of the power button, display switch, or refer to the Documentation Library CD, Software Guide, Chapter 1, “Power Management.”... -
Page 38: Easy Access Buttons And Keyboard Keys
Identifying External Hardware Easy Access Buttons and Keyboard Keys Top Components: Easy Access Buttons and Keyboard Keys Easy Access Buttons (4) Microsoft logo keys (2) Applications key 4–6 Provide quick access to Internet or network destinations, or to software applications or data files on a drive. The icon on each button represents the default destination. -
Page 39: Function And Keypad Keys
Function and Keypad Keys Top Components: Function and Keypad Keys Function keys (12) Keypad keys (15)* *For more information about using hotkeys or keypad keys, refer to the Documentation Library CD, Hardware Guide, Chapter 2, “Pointing Device and Keyboard.” Getting Started Identifying External Hardware Perform system and application tasks. -
Page 40: Front Panel Components
Identifying External Hardware Front Panel Components Front Panel Components Stereo speakers (2) 4–8 Produce stereo sound. Getting Started... -
Page 41: Rear Panel Components
Rear Panel Components Connectors Rear Panel Components: Connectors AC power connector USB connectors (2) External monitor connector Keyboard/mouse connector Parallel connector Getting Started Identifying External Hardware Connects an AC Adapter. Connect optional USB devices. Connects an optional external monitor or overhead projector. Connects an optional PS/2 keyboard or mouse. -
Page 42: Vents And Jacks
Identifying External Hardware Vents and Jacks Rear Panel Components: Vents and Jacks Microphone jack Audio-out jack Vents for fan (2) S-video-out jack RJ-45 network jack RJ-11 telephone jack 4–10 Connects an optional single-sound channel microphone. Connects optional headphones, a headset, or powered stereo speakers. -
Page 43: Left Side Components
Left Side Components Left Side Components Security cable slot Vent (1 of 3) PC Card eject button PC Card slot Diskette drive Getting Started Identifying External Hardware Attaches an optional security cable to the notebook. Provides airflow to cool internal components. -
Page 44: Right Side Components
Identifying External Hardware Right Side Components Right Side Components Battery bay Optical drive bay Infrared port 1394 Connector 4–12 Holds the battery pack. Holds CD-ROM, CD-RW, DVD or DVD/CD-RW drive. Provides wireless communication between the notebook and an optional IrDA-compliant device. Connects an optional 1394 device. -
Page 45: Underside Components
Underside Components Memory and Mini PCI Compartments Underside Components: Memory and Mini PCI Compartments Mini PCI (personal computer interface) compartment Memory compartment Getting Started Identifying External Hardware Supports an optional mini PCI board such as a modem board. (A modem board is included with some notebook models.) Contains 2 memory slots for... -
Page 46: Labels
You may need this information to use the wireless device while traveling. Identifies the notebook. You will need this number if you call Compaq customer support or download software from the Compaq Web site. Getting Started... -
Page 47: Additional Standard Components
Additional Standard Components The components included with the notebook vary by geographical region and the notebook hardware ordered. The following illustrations and tables identify the standard external components included with most notebook models. Documentation and Restore CDs Additional Standard Components: Documentation and Restore CDs Documentation Library Restore CDs... -
Page 48: Cord And Cables
Identifying External Hardware Cord and Cables Additional Standard Components: Cord and Cables Power cord* Modem cable Network cable (select models only) *Power cords vary in appearance by region. 4–16 Connects the AC Adapter to an AC electrical outlet. Connects the modem to an RJ-11 telephone jack or to a country-specific modem adapter. -
Page 49: Adapters And Accessories
Adapters and Accessories Additional Standard Components: Adapters and Accessories AC Adapter* Country-specific modem adapter (included by region as required) Japan-specific outlet adapter (Japan only) *AC Adapters vary in appearance by region. Getting Started Identifying External Hardware Converts AC power to DC power. Adapts the modem cable to a non-RJ-11 telephone jack. - Page 50 Identifying External Hardware 4–18 Getting Started...
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Page 51: Index
Compaq 3–7 notebook documentation 2–8 troubleshooting 3–1 Compaq utilities displaying descriptions of 2–4 installing 2–4 reinstalling 2–4 See also software Compaq Web site 3–7 connector(s) AC power 1–3, 4–9 DC power 1–3 external monitor 4–9 keyboard 4–9 Index Index–1... - Page 52 4–17 currency formats, setting 2–1 customer support accessing application Help files 3–5 accessing Windows Help files 3–5 contacting Compaq 3–7 notebook documentation 2–8 troubleshooting 3–1 date, setting 2–1 DC power connector 1–3 display, internal closing 4–5 opening 1–4 release latch 1–4, 4–1...
- Page 53 jack audio-out 4–10 microphone 4–10 RJ-45 network 4–10 S-video-out 4–10 telephone (RJ-11) jack 4–10 See also connector(s); infrared port Japan-specific outlet adapter 4–17 key(s) function (F1, F2, etc.) 4–7 Microsoft logo 4–6 Windows application 4–6 See also latch, display release; power button;...
- Page 54 4–16 RJ-45 network jack identifying 4–10 network cable 4–16 screen resolution, setting 2–1 serial number 4–14 Setup Compaq Software icon 2–3 shutdown, Windows 1–6 software accessing Help files in 3–5 Acrobat Reader 2–6 antivirus 2–2 installing optional 2–3 regional settings 2–1...
- Page 55 3–5 contacting Compaq 3–7 notebook documentation 2–8 troubleshooting 3–1 telephone (RJ-11) jack identifying 4–10 modem cable 4–16 telephone numbers, Compaq 3–7 time, settting 2–1 traveling with the notebook Maintenance, Shipping and Travel guide 2–8, 4–15 MultiPort agency approvals label 4–14 troubleshooting computer viruses 3–6...
- Page 56 Index Index–6 Getting Started...