Compaq Notebook Series Getting Started Manual
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Getting Started
Compaq Notebook Series
Document Part Number: 271247-001
June 2002
This guide explains how to set up your hardware and software,
begin using the notebook, troubleshoot problems, and contact
Compaq if you need assistance. The last chapter introduces you
to the exterior features of the notebook.
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Summary of Contents for Compaq Notebook Series
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Page 1: Getting Started
Getting Started Compaq Notebook Series Document Part Number: 271247-001 June 2002 This guide explains how to set up your hardware and software, begin using the notebook, troubleshoot problems, and contact Compaq if you need assistance. The last chapter introduces you... - Page 2 © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies.
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Page 3: Using This Guide
Using This Guide This preface explains how to interpret the symbols, text styles, and paths in your notebook documentation. Warnings, Cautions and Notes Warnings and cautions contain important information that can protect you, your work, and your system. Notes contain additional information about a topic. Some notes provide basic information for inexperienced users. - Page 4 Using This Guide Text Styles Some text in your notebook documentation is styled typographically to help you interpret the information it contains. For example, keyboard keys are styled like this: key. Buttons shift that display on the screen are styled like this: Next button. The following table identifies and explains the text styles used in your notebook documentation.
- Page 5 Using This Guide Paths Following a Path Many instructions in documentation direct you to locations within the operating system, an application, or a utility where you can select settings. The greater than symbol (>) is used to direct you from destination to destination along the path to the settings. As you follow paths, do nothing at each destination along the way except select the next destination.
- Page 6 Using This Guide Choosing a Path Your notebook documentation provides paths for 3 operating systems. Follow the Windows 2000 Professional paths if: ❏ The notebook is running Windows 2000 Professional. ❏ The notebook is running Windows XP Home or Windows XP Professional in Classic view. Follow the Windows XP Home or Windows XP Professional paths if the notebook is running Windows XP Home or Windows XP Professional in Category view.
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Page 7: Table Of Contents
Contents Using This Guide 1 Setting Up the Notebook Setting Up the Hardware ......1–1 Installing the Battery Pack..... 1–2 Connecting the Notebook to External Power . - Page 8 Contents 3 Troubleshooting Quick Solutions Checklist ......3–2 Is the Notebook Receiving Power? ....3–2 Is the Notebook Turned On? .
- Page 9 Contents Underside Components ......4–14 Memory and Mini PCI Compartments ..4–14 Docking Components .
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Page 10: Setting Up The Notebook
Setting Up the Notebook Setting Up the Hardware To set up the notebook for the first time, you will need the notebook, the AC Adapter 1 , the power cord 2 , and the battery pack 3 . During the hardware setup, you will: install the battery pack, connect the computer to external power, open the display, and turn on the notebook. -
Page 11: Installing The Battery Pack
Setting Up the Notebook Installing the Battery Pack To install the battery pack: 1. Place the notebook upside down on a flat surface, preferably on top of a clean cloth. 2. Slide the battery pack 1 into the battery compartment until it clicks into place. -
Page 12: Connecting The Notebook To External Power
Setting Up the Notebook Connecting the Notebook to External Power Ä CAUTION: To prevent file corruption and to be sure that the correct drivers load, do not turn on the notebook for the first time while it is docked in an optional port replicator. To connect the notebook to external power: 1. -
Page 13: Opening The Notebook
Setting Up the Notebook Opening the Notebook To open the notebook, briefly press the display release latch 1 as you raise the display 2 . Opening the notebook 1–4 Getting Started... -
Page 14: Turning On The Notebook
Setting Up the Notebook Turning On the Notebook To turn on the notebook, briefly press the power button 1 . When the notebook is on, the power/standby light 2 turns on, and you are prompted to begin software setup. If the notebook does not turn on, refer in this guide to Chapter 3. Turning on the notebook Getting Started 1–5... -
Page 15: Setting Up The Software
Setting Up the Notebook Setting Up the Software A prompt to set up the software is displayed on the screen when the notebook is turned on for the first time. Before responding to the prompt and proceeding through the online instructions, read the following caution and other installation information. -
Page 16: Turning Off The Notebook
Setting Up the Notebook Turning Off the Notebook Whenever possible, shut down the notebook by following the Windows shut down procedure provided below for your operating system. For information about using these procedures, see the section to “Paths” in the introduction “Using This Guide.” To shut down the notebook using a Windows shutdown procedure: In Windows 2000 Professional:... -
Page 17: Using The Notebook Safely
Setting Up the Notebook Using the Notebook Safely To protect the notebook from the power surges that may be caused by an uncertain power supply or an electrical storm: Plug the notebook power cord into an optional, high-quality surge protector. Provide surge protection on the cable that connects the modem to the telephone line. -
Page 18: Beginning To Use The Notebook
Beginning to Use the Notebook Selecting Regional Settings Keyboard language and other regional preferences, such as time, date, and currency format, are set in the operating system. To access regional settings: In Windows 2000 Professional, select Start > Settings > Control Panel >... -
Page 19: Protecting The Notebook Against Viruses
Beginning to Use the Notebook To change the screen resolution setting, which is called the screen area setting in Windows 2000 Professional: 1. Press and hold down the left TouchPad button as you move the slider on the Settings tab. The image on the monitor illustrated above the slide bar changes as you move the slide bar. -
Page 20: Installing Optional Software
Beginning to Use the Notebook Installing Optional Software Step-by-step instructions for installing and using many of the applications and utilities included with the notebook are provided on the Documentation Library CD included with the notebook. Instructions for using the CD are provided next in this guide. If you prefer to install optional software now, without referring to the Documentation Library CD, the following information may be helpful:... - Page 21 Beginning to Use the Notebook ❏ In Windows 2000 Professional and Windows XP Home: If the Setup Compaq Software icon is displayed on the Desktop, select the icon, then follow the instructions on the screen. If the Setup Up Compaq Software icon does not display on the Desktop, select Start >...
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Page 22: Accessing Notebook Documentation
Beginning to Use the Notebook Accessing Notebook Documentation Information about using the notebook can be found on the Documentation Library CD supplied with the notebook. To insert the Documentation Library CD: 1. Make sure that the notebook is on. 2. Press the media release button 1 on the drive bezel to release the media tray, then pull the tray outward until it is fully extended 2 . -
Page 23: Opening The Documentation Library Cd
Beginning to Use the Notebook Opening the Documentation Library CD Displaying the Documentation Library Menu When the Documentation Library CD is inserted into a drive and if autorun is enabled on the notebook, the CD menu is displayed on the screen after a pause of up to several seconds. If autorun is disabled and the menu is not displayed, you can display the menu manually: 1. -
Page 24: Using The Documentation Library Cd
Beginning to Use the Notebook Using the Documentation Library CD This section describes how to select a guide and find a specific topic within a guide. For information about using documentation symbols, text styles, and paths, see the introduction in this guide, “Using This Guide.” Selecting a Guide Information about the notebook is provided in the 7 guides described in the following table. -
Page 25: Finding A Topic Within A Guide
Beginning to Use the Notebook Selecting a Guide, continued For Information About These Topics Select This Guide Modem Command Using modem AT commands. Guidelines (Advanced Accessing the command sets for your Users Only) notebook. Caring for the notebook and drives. Maintenance, Shipping and Travel Preparing the notebook for transport. -
Page 26: Troubleshooting
Troubleshooting To solve a problem: 1. Refer to the “Quick Solutions Checklist,” next in this chapter. 2. Refer to the Troubleshooting guide on the Documentation Library CD. 3. If the problem persists, refer to the last section in this chapter, “Contacting Compaq.”... -
Page 27: Quick Solutions Checklist
Troubleshooting Quick Solutions Checklist Is the Notebook Receiving Power? If the AC Adapter light is off and the notebook cannot be turned on, adequate power may not be available to the notebook. If the notebook is running on battery power or is connected to an external power source other than an electrical outlet, connect the notebook to an electrical outlet using the AC Adapter. -
Page 28: Is The Notebook Turned On
Troubleshooting Is the Notebook Turned On? If the power/standby 1 light is off, the notebook may not be turned on. To turn on the notebook, briefly press the power button 2 . If the power/standby light is on, the notebook is turned on. Identifying the power/standby light and the power button Is the Notebook in Standby or Hibernation? Standby and Hibernation are energy-saving features that may... -
Page 29: Is The Notebook Overheated
Troubleshooting Is the Notebook Overheated? It is normal for the notebook to feel warm to the touch while it is in use. But if the notebook feels extremely warm, it may be overheating because a vent is blocked. Overheating can cause the notebook to become unresponsive. -
Page 30: Is An External Device Not Working
Troubleshooting Is an External Device Not Working? If an external device does not function as expected: Turn on the device as instructed in the device documentation. Some devices, such as external monitors, printers, and devices connected to the parallel connector, must be turned on before the notebook is turned on. -
Page 31: Is Software Functioning Abnormally
Troubleshooting Is Software Functioning Abnormally? If your software becomes unresponsive or seems abnormal: Restart the notebook. Run a virus scan. When you use the notebook for email, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable the operating system, your applications, or your utilities or cause them to function abnormally. -
Page 32: Contacting Compaq
Troubleshooting Contacting Compaq If the troubleshooting suggestions earlier in this chapter have not helped you solve the problem, you may need to contact Compaq. If the notebook is connected to the Internet, visit the Compaq Web site. ❏ For home, home office, and small business support, type the following in your Web browser address field: http://www.compaq.com/consumersupport This area of the Compaq Web site is available in English... -
Page 33: Taking The Notebook To A Service Provider
Troubleshooting Operating system version number and registration number. To display the operating system version number and registration number: ❏ In Windows 2000 Professional, select Start > Settings > Control Panel > System > General tab. ❏ In Windows XP Home or Windows XP Professional, select Start >... -
Page 34: Identifying External Hardware
Identifying External Hardware Display Components Display Components Microphone Inputs single-channel sound. Optional MultiPort Supports an optional USB-enabled wireless device such as a Bluetooth MultiPort, 802.11b Wireless LAN MultiPort, and future wireless technologies. Display release latch Opens the notebook. Getting Started 4–1... -
Page 35: Pointing Device Components
Identifying External Hardware Pointing Device Components TouchPad Models Pointing Device Components: TouchPad Models TouchPad Moves the cursor. Can be set to perform additional mouse functions such as scroll, select, and double-click.* Left and right TouchPad Function like the left and right buttons buttons on an external mouse. -
Page 36: Dual Device Models
Identifying External Hardware Dual Device Models Pointing Device Components: Dual Device Models Pointing stick Moves the cursor and selects and activates items on the screen. Left and right pointing-stick Function like the left and right buttons buttons on an external mouse. TouchPad Moves the pointer. -
Page 37: Top Components
Identifying External Hardware Top Components Power Lights Top Components: Power Lights AC Adapter light On: AC power is being supplied through the AC Adapter. Power/standby light On: Power is turned on. Blinking: Notebook is in Standby. Battery light On: A battery pack is charging. Blinking: A battery pack that is the only available power source has reached a low-battery condition. -
Page 38: Keyboard And Drive Lights
Identifying External Hardware Keyboard and Drive Lights Top Components: Keyboard and Drive Lights Num lock light On: Num lock is on or the internal keypad is on.* Caps lock light On: Caps lock is on. IDE (Integrated Drive On: The hard drive, CD, or DVD drive Electronics) drive light is being accessed. -
Page 39: Power And Volume Controls
Identifying External Hardware Power and Volume Controls Top Components: Power and Volume Controls Power button* When the notebook is: Off, briefly press to turn on the notebook. On, briefly press to initiate Hibernation. In Standby, briefly press to exit Standby. In Hibernation, briefly press to exit Hibernation. -
Page 40: Easy Access Buttons And Keyboard Keys
Identifying External Hardware Easy Access Buttons and Keyboard Keys Top Components: Easy Access Buttons and Keyboard Keys Easy Access Buttons (4) Provide quick access to Internet or network destinations, or to software applications or data files on a drive. The icon on each button represents the default destination. -
Page 41: Function And Keypad Keys
Identifying External Hardware Function and Keypad Keys Top Components: Function and Keypad Keys Function keys (12) Perform system and application tasks. For example, in Windows and many applications, pressing opens a Help file. When combined with the key, the function keys through through perform... -
Page 42: Front Panel Components
Identifying External Hardware Front Panel Components Front Panel Components Stereo speakers (2) Produce stereo sound. Getting Started 4–9... -
Page 43: Rear Panel Components
Identifying External Hardware Rear Panel Components Connectors Rear Panel Components: Connectors DC power connector Connects an AC Adapter. USB connectors (2) Connect optional USB devices. External monitor connector Connects an optional external monitor or overhead projector. Keyboard/mouse connector Connects an optional PS/2 keyboard or mouse. -
Page 44: Vents And Jacks
Identifying External Hardware Vents and Jacks Rear Panel Components: Vents and Jacks Microphone jack Connects an optional single-sound channel microphone. Audio-out jack Connects optional headphones, a headset, or powered stereo speakers. Also connects the audio function of an audio/video device such as a television or VCR. -
Page 45: Left Side Components
Identifying External Hardware Left Side Components Left Side Components Security cable slot Attaches an optional security cable to the notebook. Vent Allows airflow to cool internal components. Ä To prevent overheating, do not obstruct the vent. Do not allow a hard surface, such as an adjoining optional printer, or a fabric, such as bedding or clothing, to block airflow. -
Page 46: Right Side Components
Identifying External Hardware Right Side Components Right Side Components Battery bay Holds the battery pack. Optical drive bay Holds CD-ROM, CD-RW, DVD, or DVD/CD-RW drives. Infrared port Provides wireless communication between the notebook and an optional IrDA-compliant device. 1394 Connector Connects an optional 1394 device. -
Page 47: Underside Components
Identifying External Hardware Underside Components Memory and Mini PCI Compartments Underside Components: Memory and Mini PCI Compartments Mini PCI (Peripheral Supports an optional mini PCI board Component Interconnect) such as a modem board. (A modem compartment board is included with some notebook models.) Memory compartment Contains 2 memory slots for... -
Page 48: Docking Components
Identifying External Hardware Docking Components Underside Components: Docking Components Docking connector Connects the notebook to an optional port replicator. The docking connector has a plastic cover that must be opened before docking. Docking latch recesses (2) Help secure the notebook to a port replicator. -
Page 49: Labels
Identifying External Hardware Labels Underside Components: Labels System label Provides regulatory information about the notebook. Microsoft Certificate of Contains your Product Key number. Authenticity label You may need this information to update or troubleshoot the operating system. Optional MultiPort agency Lists the countries in which this approvals label (models that optional wireless device has been... -
Page 50: Additional Standard Components
Identifying External Hardware Additional Standard Components The components included with the notebook vary by geographical region and the notebook hardware ordered. The following illustrations and tables identify the standard external components included with most notebook models. ✎ These illustrations do not include printed documentation, supplementary software, or drives. -
Page 51: Cord And Cables
Identifying External Hardware Cord and Cables Additional Standard Components: Cord and Cables Power cord* Connects the AC Adapter to an AC electrical outlet. Modem cable Connects the modem to an RJ-11 telephone jack or to a country-specific modem adapter. ✎ The modem cable has a 6-pin , RJ-11 telephone connector at each end. -
Page 52: Adapters And Accessories
Identifying External Hardware Adapters and Accessories Additional Standard Components: Adapters and Accessories AC Adapter* Converts AC power to DC power. Country-specific modem Adapts the modem cable to a adapter (included by region non-RJ-11 telephone jack. as required) Japan-specific outlet Connects the AC Adapter to a adapter (Japan only) 2-prong electrical outlet. - Page 53 Index button(s) Easy Access 4–7 AC Adapter PC Card eject 4–12 connecting 1–2, 1–3 power 4–6 identifying 4–19 volume 4–6 light 4–4 See also key(s); latch(es); troubleshooting 3–2 switch, display Acrobat Reader installing 2–6 using 2–8 cable adapter AC Adapter 1–2, 1–3 for AC power cord.
- Page 54 Index Compaq utilities, installing 2–3 customer support See also software accessing application Help files Compaq Web site 3–7 3–5 compartment accessing Windows Help files memory 4–14 3–5 mini PCI (peripheral contacting Compaq 3–7 component interconnect) notebook documentation 2–8 4–14 troubleshooting 3–1 See also battery bay connector(s) date, setting 2–1...
- Page 55 Index Documentation Library CD 4–17 top components 4–4 to 4–8 displaying contents of 2–6 keyboard and drive lights finding information within a 4–5 guide 2–8 power lights 4–4 selecting a guide 2–7 underside components 4–14 to drive light 4–5 4–16 drives external monitor connector 4–10 designations 2–6...
- Page 56 Index pointing device (TouchPad latch(es) models) 4–2 display release 4–1 rear panel 4–10 to 4–11 docking 4–15 right side 4–13 light top 4–4 to 4–8 AC Adapter 4–4 underside 4–14 to 4–16 battery 4–4 infrared port 4–13 caps lock 4–5 internal fan vent 4–11 drive 4–5 keyboard 4–5...
- Page 57 Index MultiPort (optional) replacment pointing stick cap location of 4–1 4–19 MultiPort agency approvals label TouchPad model components 4–16 4–2 port replicator (optional) docking connector 4–15 network using during initial setup 1–3 cable 4–11, 4–18 using while installing software Modem and Networking guide 2–3 4–17 port(s)
- Page 58 Index Regulatory and Safety Notices Standby guide 2–8 described 3–3 system label 4–16 exiting 3–3, 4–6 release latch for internal display power/standby light 4–4 4–1 stereo speakers 4–9 resolution, setting screen 2–1 surge protection 1–8 Restore CDs 3–6, 4–17 S-video devices (optional) RJ-11 telephone jack connector 4–11 identifying 4–11...
- Page 59 Index external device problems 3–5 Hibernation or Standby VCR (optional) problems 3–3 troubleshooting 3–5 overheating problems 3–4 vent(s) power problems 3–2 airflow 4–12 Quick Solutions checklist 3–2 fan 4–11 response problems 3–4 troubleshooting 3–4 software problems 3–6 viruses, computer Troubleshooting guide 2–8, protecting against 2–2 4–17 troubleshooting 3–6...
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