Problem Solutions Table; Audio Problems - Compaq Notebook Series Troubleshooting Manual

Problem Solutions Table

Audio Problems

Problem
No sound.
Internal speakers
produce no sound.
External speakers,
headphones, or a
headset produce no
sound.
Troubleshooting
Possible Cause
Volume has been muted
or turned down.
Volume has been muted
and the volume control
icon is missing from the
taskbar.
External speakers,
headphones, or a
headset are connected
to the notebook.
Volume is muted or
turned down.
The wrong jack is being
used.
Problems and Solutions
Solution
Use volume buttons or
the volume control icon
on the taskbar to adjust
the volume.
To display the volume
control icon, refer to the
audio information in the
Hardware Guide on
this CD.
Use the external
speakers, headphones,
or headset. Or use the
internal speakers by
disconnecting the
external speakers,
headphones, or
headset.
Use volume buttons or
the volume control icon
on the taskbar to adjust
the volume.
Adjust the volume from
within the operating
system or software
application.
To find the right jack,
refer to the external
components information
in the Hardware Guide
on this CD.
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