Hard Drive Problems (Secondary Hard Drive) - Compaq Notebook Series Troubleshooting Manual

Hard Drive Problems (Secondary Hard Drive)

Problem
System does not
recognize a hard drive.
System cannot start up
from a secondary hard
drive.
Troubleshooting
Possible Cause
The drive is not seated
properly.
The drive was inserted
while the system was
on, in Standby, or in
Hibernation.
The drive is damaged.
The drive does not have
the necessary files to
start up and operate the
notebook.
Drive boot order may
not be set up correctly
in MultiBoot.
The system can access,
but not start from, a
hard drive in a port
replicator.
Problems and Solutions
Solution
Remove, then reinsert,
the drive.
Shut down the
notebook before
inserting or removing
a hard drive.
If you have access to
another drive, use that
drive to verify the
source of the problem.
Start up the notebook
from the hard drive
supplied with the
notebook.
Check the drive boot
order in Computer
Setup. Refer to the
Software Guide on this
CD for information on
Computer Setup and
Multiboot.
Insert the drive into the
notebook.
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