Battery Problems - Compaq Notebook Series Troubleshooting Manual

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Battery Problems

Problem
Battery light is blinking.
Battery light is blinking
and the notebook
initiates Hibernation.
The power/suspend
light blinks briefly, and
the notebook shuts
down.
Battery pack is warm
after charging.
Date and time must be
reset each time the
notebook is turned on.
Troubleshooting
Possible Cause
The battery pack is the
only source of power,
and the notebook has
entered a low-battery
condition.
Notebook has entered
a critical low-battery
condition and has
initiated Hibernation.
Notebook has entered
a critical low-battery
condition with
Hibernation disabled.
Unsaved work will
be lost.
Warming occurs
normally during
charging.
The battery that backs
up the real-time clock
has reached the end of
its useful life.
Problems and Solutions
Solutions
Connect the notebook
to external power or
initiate Hibernation, and
replace the battery pack
with a fully charged
battery pack. Refer to
the battery pack chapter
in the Hardware Guide
on this CD for details.
Connect the notebook
to external power or
insert a fully charged
battery pack. Refer to
the battery pack chapter
in the Hardware Guide
on this CD for managing
low-battery conditions.
Immediately connect
the notebook to external
power. Refer to the
battery pack chapter in
the Hardware Guide for
details on managing
battery power.
No action is required.
Contact your Compaq
authorized service
provider to replace the
real-time clock battery.
1–7

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