Network Or Modem Connection Problems; No Network Or Modem Connection - Compaq Evo N600c Maintenance And Service Manual

Troubleshooting

2.20 Network or Modem Connection Problems

No network
or modem
connection.
Network
or modem jack
active?
Y
Digital
line?
N
NIC/modem
configured in OS?
Y
Disconnect all
power from
the notebook
and open.
Reseat
NIC/modem if
applicable.
2–30
N
Replace jack or
have jack
activated.
Y
Connect
to non-digital
line.
N
Reload
drivers and
reconfigure.
OK?
N
Replace
NIC/modem if
applicable.
OK?
N
Replace
system
board.
Maintenance and Service Guide
Y
Done
Y
Done