Normal Sounds You May Hear; Before Calling For Service - Kenmore 4885 - Rear Control High Efficiency 3.6 cu. Ft. Capacity Front Load Washer Use & Care Manual And Installation Instructions

NORMAL SOUNDS YOU MAY HEAR
The following sounds may be heard while the washer
is operating. They are normal.
Clicking:
Door lock relay when the door locks and unlocks.
Spraying or hissing:
Water spraying or circulating during the cycle.
Humming or gurgling:
Drain pump pumping water from the washer at the end
of a cycle.
Splashing:
Clothes tumbling in the drum during the wash and rinse
cycles.
BEFORE CALLING FOR SERVICE
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If your washer does not function properly or does not function at all, check the following before you call for service.
Rattling and clanking noise
;heck if... Then...
Foreign objects, such as keys, coins, or safety pins, Stop washer and check drum and drain filter for foreign
may be in drum or pump. objects. If noise continues after washer is restarted,
call for service.
Thumping sound
Check if... Then...
Heavy wash loads may produce a thumping sound. This is normal. If sound continues, washer is probably
out of balance. Stop and redistribute wash load.
Washer load may be out of balance. Pause the cycle and redistribute the load after the door unlocks.
Washing shoes or tightly tangled clothes.
Vibrating noise
Check if... Then...
Shipping bolts and/or packaging materials not removed. See Unpacking and Removing Shipping Bolts in the
Installation Requirements on page 8.
Wash load may be unevenly distributed in the drum. Pause the cycle and redistribute the load after the door unlocks.
Not all leveling feet are resting firmly on the floor. See Leveling the Washer in the Installation Instructions on
page 11.
Floor not rigid enough. Make sure that the floor is solid and does not flex.
See Flooring in the Installation Requirements on page 7.
Water leaking around washer
Check if...
Fill hose connection is loose at tap or washer.
House drain pipes are clogged.
Drain hose has come out of drain.
Drain hose is not inserted far enough.
Then...
Check hoses. Check and tighten hose connections.
Unclog drain pipe. Contact a plumber if necessary.
Tie drain hose to inlet hose or standpipe to prevent it from
coming out during drain. It should be inserted about 8-12
inches into the standpipe.
Excessive sudsing
Check if...
Too much detergent or incorrect detergent.
Then...
Only use detergent with the HE (High-Efficiency) logo.
See Detergent Use in the How to Use section on
page 16.
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