Top-loading high efficiency low-water washer (60 pages)
Summary of Contents for Kenmore 796.488 2800 Series
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This Owner's Manual is provided and hosted by Appliance Factory Parts. Kenmore 48842800 Owner's Manual Shop genuine replacement parts for Kenmore 48842800 Find Your Kenmore Washer Parts - Select From 132 Models -------- Manual continues below --------...
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Website:http://www.sears.com WASHING MACHINE SERVICE MANUAL CAUTION READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT. MODEL : 796.488*2800...
2. FEATURES & TECHNICAL EXPLANATION 2-1. FEATURES Direct Drive System The advanced Brushless DC motor directly drives the drum without belt and pulley. Tilted Drum and Large Door Opening Tilted drum and large opening make it possible to load and unload clothing more easily. Time-Released Dispenser Detergent, fabric softener and bleach are dispensed separately at the right time during wash cycle.
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2-3. WATER LEVEL CONTROL This model incorporates a pressure sensor which can sense the water level in the tub. The water supply is stopped when the water level reaches the preset level, the washing program then proceeds. Spinning does not proceed until the water in the tub drains to a certain level. 2-4.
3. PARTS IDENTIFICATION Control panel Shipping Blots Power Plug Dispenser • If the supply cord is damaged, it must be replaced by the manufacturer or its authorized service Drain Hose technician in order to avoid a hazard. Door Drum Air Vent Safety Lower Cover Cap Cold Water Inlet Drain Pump Filter...
4. INSTALLATION Before servicing, ask the customer what the trouble is. Check the setup (power supply is 120V AC, remove the transit bolts..). Check with the troubleshooting guide. Plan your service method by referring to the disassembly instructions. Service the unit. After servicing, operate the appliance to see whether it functions correctly.
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HOW TO CONNECT THE INLET HOSE Verify that the rubber washer is inside of the valve connector. Connect the inlet hose firmly to prevent leaks. CONNECT THE DRAIN HOSE · Make sure that the hose is not twisted. · Avoid submerging the end of the hose. The end of the drain hose should be placed less than 96”from the floor.
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TEST OPERATION Preparation for Press the POWER button. Press the Start/Pause washing. button. • Listen for clicking sounds to • Connect the power plug to determine if the door has the outlet. locked. • Connect the inlet hose. Check the automatic Check the water heating Check the water supply.
5. OPERATION POWER ON/OFF BUTTON TIME AND STATUS Press to turn the washer ON. Press again to turn the The display shows the settings, estimated washer OFF. time remaining, options, and status messages for your washer. NOTE: Pressing the ON/OFF button during a cycle will cancel that cycle and any load settings will be lost.
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STATUS INDICATOR DOOR LOCKED lamp • These lights show elapsed time of • Lights whenever the door is locked. the selected cycle. • The door can be unlocked by pressing the Start / Pausebutton to stop the washer. CYCLE SELECTOR KNOB CYCLE SETTING BUTTONS Turn this knob to select the desired cycle.
7. TROUBLESHOOTING 7-1. BEFORE PERFORMING SERVICE Be careful of electric shock when disconnecting parts for while troubleshooting. The voltage of each terminal is 120V AC and DC when the unit is plugged in. 7-2. QC TEST MODE. The washer must be empty and the controls must be in the off state. The washer must be empty and the controls must be in the off state.
7-4. ERROR DISPLAY If you press the START/PAUSE button when an error is displayed, any error except will disappear and the machine will go into the pause status. In case of if the error is not resolved within 20 sec., or the in case of other errors, if the error is not resolved within 4 min., power will be turned off automatically and the error code will blink.
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ERROR SYMPTOM CAUSE OVER • MAIN PWB ASSEMBLY is out of order. CURRENT • Winding in the STATOR ASSEMBLY is short-circuited. ERROR • The connector (3-pin, male, white) in the MOTOR HARNESS is not connected to the connector (3-pin, female, white) of STATOR ASSEMBLY. •...
8. ERROR DIAGNOSIS AND CHECK LIST 8-1.DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION SYMPTOM GUIDE FOR SERVICE CALL No power Is the power plug connected firmly to 120V AC outlet? Power failure? or Breaker opened? Is the outlet controlled by a switch? Visit to service.
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SYMPTOM GUIDE FOR SERVICE CALL Door error Was the load too large? Visit to service. Drain trouble Visit to service.
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SYMPTOM GUIDE FOR SERVICE CALL Suds overflow from the Is a low-sudsing detergent used? appliance. (In this condition, wash and spin do not operate normally) Is the proper amount of detergent used as recommended? Recommend to reduce the amount of detergent. This appliance has an automatic suds sensing function which prevents overflow.
8-2.FAULT DIAGNOSIS AND TROUBLESHOOTING CAUTION 1. Be careful of electric shock if disconnecting parts while troubleshooting. 2. First of all, check the connection of each electrical terminal with the wiring diagram. 3. If you replace the MAIN PWB ASSEMBLY, reinsert the connectors correctly. NO POWER Check the fuse or reset Is the supplied voltage 120V AC?
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NO WATER SUPPLY Is water supply shut-off? Is the tap opened? Open the tap. When you press both SPIN SPEED button and Check the AIR CHAMBER SOIL LEVEL button simultaneously, is the water and the tube (clogged). level frequency below 246? Is the inlet valve filter clogged? Clean the filter.
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SOFTENER / BLEACH DOES NOT FLOW IN Refer to Is water supplied? NO WATER SUPPLY Check the wiring on the Are the plugs correctly connected to the terminals of the INLET VALVE ASSEMBLY? dispenser. Put it in the correct Is softener / bleach put in the correct compartment of the drawer? compartment.
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HEATING WITHOUT WATER When pressing SPIN SPEED and SOIL LEVEL at the same time after draining, is the water level Replace the frequency 255? SENSOR SWITCH When pressing SPIN SPEED and SOIL LEVELbuttons at the same time while wash, is the water level ASSEMBLY.
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WASH HEATER TROUBLE When checking the voltage between Replace the MAIN connector during whites washing. PWB ASSEMBLY. Is the voltage 120V AC? After power off, is the resistance of wire (RED YELLOW) connectors between Normal 10Ω-30Ω? After power off and the heater terminal is Replace the disconnected, is the resistance 10-30Ω? PWB HARNESS.
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WILL NOT CIRCULATE WATER Is the impeller of the drain pump clogged? Remove foreign material. Remove foreign material. Are the Hose Connector and/or Hose clogged? Reconnect or repair Is the connector disconnected, disassembled? the connector. Is the coil of the right side of drain pump open Replace PUMP MOTOR or short circuited? (Coil R is 18-30Ω) ASSEMBLY.
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SPIN TROUBLE Check the SENSOR SWITCH ASSEMBLY or HOSE(Pressure). Check during spin if the frequency of the water If the problem is on the SENSOR level is 248 or more. SWITCH ASSEMBLY or the HOSE, replace the SENSOR SWITCH ASSEMBLY or the HOSE.
9. DISASSEMBLY INSTRUCTIONS ƒR Disassemble and repair the unit only after pulling out power plug from the outlet. Unscrew 7 screws on the Rear Frame. Disassemble the Rear Frame. Pull the Control panel forward. Disconnect connectors. Unscrew 5 screws. Disassemble the controller assembly. Open the Lid.
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Disassemble the 5 hose clamps. Release the 5 hoses. Unscrew the nut at the lower part of the dispenser. Unscrew the 4 screws on the holder. Disassemble the 5 connectors from the valves. ¡ Wire color : ¥L WH-BK ¥M OR-BK ¥N WH-BK ¥O GY-BK ¥P BL-BK Unscrew the screw from the top plate.
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CABINET COVER Unscrew the 2 screws from upper side of the cabinet cover. Unscrew the screw from filter cover. Put a flat (–) screwdriver into the both sides of the filter cover, and pull it out. Unscrew the 1 screws from the lower side of the cabinet cover.
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Open the door. Disassemble the clamp assembly using a flat (–) screwdriver. Separate the clamp assembly from cabinet cover. Clamp Assembly Tilt the cabinet cover. Disconnect the door switch connector. Lift and separate the cabinet cover. Disassemble the clamp assembly using a flat (–) screwdriver.
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Open the door. Unscrew the 7 screws from the hinge cover. Put a flat (–) screwdriver into the opening of the hinge, and pull out the hinge cover. Unscrew the screws from the door. Disassemble the door upward / downward. ¡...
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PUMP Disassemble the cabinet cover. Separate the pump hose and the bellows from the pump assembly. Disassemble the pump assembly in arrow direction. HEATER&THERMISTOR Disassemble the back cover. Separate 2 connectors from the heater. Loose the nut and pull out the heater. CAUTION •...
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WHEN FOREIGN OBJECT IS STUCK BETWEEN DRUM AND TUB Disassemble the back cover. Separate the heater from the tub. Remove any foreign objects (wire, coin, etc.) by inserting a long bar in the opening.
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MOTOR / DAMPER Disassemble the back cover. Loosen the bolt. Pull out the Rotor. Unscrew the 2 screws from the tub bracket. Loosen the 6 bolts on the stator. Unplug the 2 connectors from the stator. Disassemble the damper hinges from the tub and base.
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