Troubleshooting Guide; Normal Sounds You May Hear - Kenmore Elite 796.3142 Use & Care Manual

NORMAL SOUNDS YOU MAY HEAR

The following sounds may be heard while the washer is
operating. They are normal.
Clicking:
Lid lock relay when the lid locks and unlocks.
Spraying or hissing:
Water spraying or circulating during the cycle.
BEFORE CALLING FOR SERVICE
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at
an early stage. If your washer does not function properly or does not function at all, check the following before you
call for service:
Problem
Rattling and Foreign objects, such as keys, coins, or safety pins,
clanking noise may be in tub or pump.
Thumping Heavy wash loads may produce a thumping
sound sound.
Washer load may be out of balance.
Vibrating noise Packaging materials were not removed.
Wash load may be unevenly distributed in
the tub.
Floor not rigid enough.
Water leaking Inlet hose connection is loose at faucet
or washer.
House drain pipes are clogged.
Drain hose has come out of drain or
is not inserted far enough.
Wrinkling

TROUBLESHOOTING GUIDE

Possible Cause
Humming or gurgling:
Drain pump is pumping water from the washer at times
during a cycle.
If noise continues after washer is restarted, call for service.
This is normal. If sound continues, washer is probably
out of balance. Stop and redistribute wash load.
Pause the cycle and redistribute the load after the lid
unlocks.
See the UNPACKING AND REMOVING SHIPPING MATE-
RIAL section in the installation requirements.
Pause the cycle and redistribute the load after the lid
unlocks.
See Leveling the Washer in the Installation Instructions.
See Flooring in the Installation Requirements.
Check hoses for leaks, cracks and splits.
Check and tighten hose connections.
The washer pumps out water very rapidly. Check for
water backing up out of the drain pipe during drain.
If water is seen coming out of the drain, check for
proper drain hose installation and check for restric-
tions in the drain. Contact a plumber to repair drain
pipe.
Tie drain hose to inlet hose or standpipe to prevent it
from coming out during drain. For smaller drain pipes,
insert the drain hose into the pipe as far as the drain
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Solutions