Elo TouchSystems Entuitive ET1X45C-4SWE-1 Series User Manual

For 15", 17" and 19" crt kiosk series touchmonitors

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Summary of Contents for Elo TouchSystems Entuitive ET1X45C-4SWE-1 Series

  • Page 2: User Guide

    Elo Entuitive Touchmonitor User Guide For 15", 17" and 19" CRT Kiosk Series Touchmonitors ET1X45C-4SWE-1 Series Models ET1X45C-4UWE-1 Series Models Revision A P/N 008572 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com www.elogaming.com...
  • Page 3 Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
  • Page 4: Table Of Contents

    Table of Contents Chapter 1 Introduction Precautions ....1 About the Product ....1 Chapter 2 Installation and Setup Unpacking Your Touchmonitor.
  • Page 5: Introduction

    Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor.
  • Page 6 • Patented iTouch technology from Elo TouchSystems. • Either RS-232 serial or USB touch interface. • Full sheetmetal enclosure adds protection and security. E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 7: Installation And Setup

    This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 6 items are present and in good condition: CRT Touchmonitor Software CD Software NSTALLATION AND HAPTER...
  • Page 8: Connecting Your Touchmonitor

    Connecting Your Touchmonitor Before connecting the cables to your touchmonitor and PC, be sure that the computer Important: and touchmonitor are turned off. Removing the Back Cover Note: You will need a Phillips screwdriver to remove the back cover. • In order to access the touchmonitor connections, unscrew the four screws on the back cover.
  • Page 9: Connect The Video Cable

    Connect the Video Cable • Connect one end of the video cable to the video connector on your PC and the other end of the cable to the video connector on your monitor. Secure the cable by turning the thumbscrews on each connector. Connect the Serial or USB Touchscreen Cable serial or USB cable •...
  • Page 10: Connect The Power Cable

    Connect the Power Cable power cable • Connect the power cable to the AC connector on your touchmonitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a switched surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
  • Page 11: Attach The Back Cover

    Attach the Back Cover • When you have finished connecting your touchmonitor, bring the three cords together at the back of the monitor. • Place the back cover on the back and pull the cords through the cut out of the back cover.
  • Page 12: Installing The Driver Software

    Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 •...
  • Page 13: Installing The Touch Driver For Ms-Dos And Windows 3.1

    Installing the Touch Driver for Windows XP, Windows 2000 , Me, 95/98 and NT 4.0 For Windows 2000 and NT 4.0 you must have administrator access rights to install Note: the driver. Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
  • Page 14 INSTALL asks you to select the software to install. Then choose d:\ EloDos_W31 from the displayed list. INSTALL also asks you for the paths to use during installation, or you may use its defaults. INSTALL creates directories as necessary, and warns you if they exist.
  • Page 15: Operation

    H A P T E R PERATION HAPTER About Touchmonitor Adjustments By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters. However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter.
  • Page 16: Touchmonitor Controls

    Touchmonitor Controls You can adjust the screen display by using the plastic knob labeled OSD located on the right-hand side of the monitor. Using the On Screen Display (OSD) Push the OSD knob to access the OSD. Turn the OSD knob to choose the item you want to adjust. The selected item is highlighted.
  • Page 17: Osd Adjustments

    OSD Adjustments Symbol Function Process Adjusts the horizontal size of the entire screen image. H. Size Adjusts the horizontal position of the entire screen image. H. Position Adjusts the vertical size of the entire screen image. V. Size Adjusts the vertical position of the entire screen image. V.
  • Page 18: C. Correct

    C. Correct V. Moire H. Moire Language Rotation Input Level OSD, H. Position, V. Position Timeout Color Temp Save Recall Status 3-14 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Corrects vertical top and bottom linearity.
  • Page 19 If you have moved the display unit, you should perform demagnetization. Demagnetizing takes place automatically when the display unit is switched on, and the unit normally maintains faultless color purity during operation. If you have tilted, swiveled or moved the display unit, you can perform demagnetization.
  • Page 20 Figure 1.4 3-16 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 21: Troubleshooting

    Problem No picture. Touchmonitor does not enter power management mode. Screen flickers Color defects Picture appears to be ghosting. H A P T E R ROUBLESHOOTING HAPTER Suggestion (s) Your touchmonitor may not be getting power. Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on.
  • Page 22 Problem Picture is not centered. Picture appears “washed out”. Picture not present or severely distorted. Duplicated images "NO SIGNAL" window appears. "SIGNAL OUT OF RANGE" window appears. Touch doesn’t work. 4-18 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Suggestion (s) Read about adjusting your touchmonitor picture and make the appropriate adjustments.
  • Page 23: Touch Technology

    P P E N D I X OUCH ECHNOLOGY HAPTER Touchscreens: An Overview Typically, users communicate with computers by using a mouse, a keyboard, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-computer interactions take. Computer literacy is learned.
  • Page 24: Itouch Touchscreens

    iTouch Touchscreens Elo built on its IntelliTouch surface wave technology to create its iTouch "touch-on-tube" solution. Elo eliminated the clear glass layer between the viewer and the display. iTouch touchmonitors have been adopted by some of the largest manufacturers in the world in their next generation games. Elo CRT gaming monitors offer consistent features across all sizes: •...
  • Page 25: Appendix B Touchmonitor Safety

    As this equipment is received it presents an electrical shock hazard that could DANGER result in serious injury or death. Only qualified persons should work around this equipment when it is energized. This equipment is intended to be used by a manufacturer only for building-in to other equipment which will provide a proper electrical and fire safety enclosure.
  • Page 26: Connector Information

    Connector Information Pin 1 Pin 2 Pin 3 After connecting the power cable to the monitor, but before applying power, ensure that the power cable’s black or brown wire connects to the monitor’s brown wire; the power cable’s green wire connects to the monitor’s green wire;...
  • Page 27: Technical Specifications

    All specifications are subject to change. Touchmonitor Specifications 19"Monitor Picture Tube 19” (18” diagonal viewable image), 0.25-mm dot pitch. Maximum 640x350/70Hz Resolution 720x400/70Hz 640x480/60, 72, 75, 85HZ 800x600/56,60,72,75,85HZ 1024x768/60, 70, 75, 85Hz 1280x1024/60Hz Non-interlaced Deflection Horizontal: 30-70 kHz Frequency Vertical: 50-160 Hz Maximum Video 100 MHz...
  • Page 28 19"Monitor Power Compliant with EPA/Energy Management Star, VESA DPMS signaling method. Plug and Play Compliant with VESA DDC Compatibility 1/2B standards. CRT Life Average operational CRT life is 12,000 hours to half brightness. On-Screen Brightness, Contrast, Exit, Adjustments Zoom, V.Size, V. Position, H.
  • Page 29 Table A.1 iTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density More than 100,000 touchpoints/in Touch Activation Force Typically less than 3 ounces (85 grams). Surface Durability Surface durability is that of glass, Mohs’...
  • Page 30: Signal Pinout For 15",17" And 19" Monitors

    Signal PINOUT for 15",17" and 19" Monitors PIN Number *Pin 5, self-test pin shall be grounded when signal connector is plugged in. C-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Signal Red video Green video...
  • Page 31: Power Consumption

    Power Consumption The touchmonitor comes with a power-saving feature that controls its power consumption. This feature complies with both the EPA’s Energy Star requirements. It also conforms to the Display Power Management System (DPMS) power-down signaling method approved by the Video Electronics Standard Association (VESA).
  • Page 32: Chapter 1 Preset Timing Table

    Preset Timing Table Your Elo Entuitive touchmonitor has 5/4 preset timing modes. The following are modes preset as factory defaults: *Recommended primary mode C-28 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Horizontal Resolution Frequency...
  • Page 33: Electrical Safety Information

    EGULATORY HAPTER Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded.
  • Page 34 E141667 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e 1) In order to meet emission and immunity requirements, the user must observe the following: a) Use only the provided I/O cables to connect this digital device with any computer.
  • Page 35 ARRANTY HAPTER Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. Product warranty is as published in Elo’s Terms and Conditions at the time of purchase. Seller makes no warranty regarding the model life of components.
  • Page 36 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 37: Chapter 2 Index

    About the Product, 1 About Touchmonitor Adjustments, 11 Attach the Back Cover, 7 Bottom Corner, 13 Brightness, 15 C. Correct, 14 Chemical Resistance, 25 Color Control, 14 Connect the Power Cable, 6 Connect the Serial or USB Touchscreen Cable, 5 Connect the Video Cable, 5 Connecting Your Touchmonitor, 4 Connector Information, 22...
  • Page 38 S. Correct, 13 Safety Regulations, 24 Save, 14 Sealing, 25 Signal PINOUT for 15” and 17” Monitors, 26 Solutions to Common Problems, 17 Status, 14 Surface Durability, 25 Technical Specifications, 23 Top Corner, 13 Touch Activation Force, 25 Touchmonitor Connections, 4 Touchmonitor Controls, 12 Touchmonitor Safety, 21 Touchmonitor Specifications, 23...

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