Elo Entuitive Touchmonitor User Guide For 15" and 17" CRT iTouch and AccuTouch Series Touchmonitors ETXX25C/26C-4XXWE-3 Series Models ETXX25C/26C-7XXWE-1 Series Models Revision B P/N 008553 Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com...
Table of Contents Chapter 1 Regulatory Information Introduction Warranty Precautions ....1 Index About the Product ....1 Chapter 2 Installation and Setup Unpacking Your Touchmonitor.
H A P T E R NTRODUCTION HAPTER Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor.
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E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
H A P T E R NSTALLATION AND ETUP HAPTER This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 8 items are present and in good condition: CD (with e-manual) Base and Quick Installation...
Installing the Base • Carefully turn the touchmonitor upside-down. • Place the base against the bottom of the monitor so that the base fasteners are aligned with appropriate slots. • Push the base towards the front of the monitor until you hear a “click” and the latch locks into position.
Uninstalling the Base • Carefully turn the touchmonitor upside-down. • Gently press the clip with one hand while pulling the base towards the rear of the cabinet with the other hand. • Carefully turn the touchmonitor right-side up. Selecting a Suitable Location •...
Connecting Your Touchmonitor Before connecting the cables to your touchmonitor and computer, be sure that the MPORTANT computer and touchmonitor are turned off. Connect the video cable to the video connector on your computer. Secure the cable to your computer by turning the screws on the connector in a clockwise direction.
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Connect the power cable to the AC connector on your touchmonitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
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Soft Power Switch Power LED Power on your monitor using the Soft power switch and check that the power LED is on, then power on your PC. If not, repeat steps 2, 3, and 4, or refer to Chapter 4, Troubleshooting. After a brief pause the picture should appear.
Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 •...
Installing the Serial Touch Driver for Windows XP, Windows 2000 , Me, 95/98 and NT 4.0 For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
Installing the Touch Driver for MS-DOS and Windows 3.1 You must have a DOS mouse driver (MOUSE.COM) installed for your mouse if you wish to continue using your mouse along with your touchmonitor in DOS. To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: Insert the Elo CD-ROM in your computer’s CD-ROM drive.
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2-12 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
H A P T E R PERATION HAPTER About Touchmonitor Adjustments By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters. However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter.
Touchmonitor Controls You can adjust the screen display by using the buttons located below the screen. Using the On Screen Display (OSD) Push the MENU button to access the OSD. The resolution and frequency are displayed at the top of the menu for your information. Push the button to choose the item you want to adjust.
Locking/Unlocking the OSD Functions You are able to lock the OSD functions if you do not want them to be changed. To lock the OSD functions: Press the power button to turn the monitor off. Press the power button on and press the Menu key for 2 or 3 seconds or until you see the green LED on the power button.
OSD Adjustments Symbol Function Process H. Size Adjusts the horizontal size of the entire screen image. H. Position Adjusts the horizontal position of the entire screen image. V. Size Adjusts the vertical size of the entire screen image. V. Position Adjusts the vertical position of the entire screen image.
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S. Correct Corrects vertical center linearity. C. Correct Corrects vertical top and bottom linearity. Clears vertical moire if a series of concentric circles or arcs V. Moire appear on your screen. Clears horizontal moire if a series of concentric circles or arcs appear on your screen.
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Displays horizontal and vertical frequency. Status If you have moved the display unit, you should perform demagnetization. Demagnetizing takes place automatically when the display unit is switched on, and the unit normally maintains faultless color purity during operation. If you have tilted, swiveled or moved the display unit, you can Degauss perform demagnetization.
H A P T E R ROUBLESHOOTING HAPTER Problem Suggestion (s) No picture. Your touchmonitor may not be getting power. Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on. Test the power supply by trying different cables or a different wall outlet, or by plugging another appliance into the outlet.
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Problem Suggestion (s) Picture appears “washed out”. Readjust your brightness and contrast settings. Picture not present or severely Verify that your video display adapter settings are distorted. formatted for the correct resolution and vertical refresh rates. Duplicated images A problem with your graphics adapter or touchmonitor.
P P E N D I X OUCH ECHNOLOGY HAPTER Touchscreens: An Overview Typically, users communicate with computers by using a mouse, a keyboard, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-computer interactions take. Computer literacy is learned.
iTouch Touchscreens Elo built on its IntelliTouch surface wave technology to create its iTouch "touch-on-tube" solution. Elo eliminated the clear glass layer between the viewer and the display. Elo CRT iTouch monitors offer consistent features across all sizes: • Touch directly on tube—no touchscreen overlay and no parallax •...
P P E N D I X OUCHMONITOR AFETY HAPTER This manual contains information that is important for the proper setup and maintenance of your touchmonitor. Before setting up and powering on your new touchmonitor, read through this manual, especially Chapter 2, Installation and Setup, and Chapter 3, Operation.
Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
P P E N D I X ECHNICAL PECIFICATIONS HAPTER All specifications are subject to change. Touchmonitor Specifications 17" Monitor 15" Monitor Picture Tube 17” (15.9” diagonal viewable image), 15” (14” diagonal viewable image), 0.27-mm dot pitch. 0.28-mm dot pitch.. Maximum Resolution 640x350/70Hz 640x350/70Hz...
17" Monitor 15" Monitor Power Management Compliant with EPA/Energy Star, Compliant with EPA/Energy Star, VESA DPMS signaling method. VESA DPMS signaling method. Plug and Play Compliant with VESA DDC 1/2B Compliant with VESA DDC 1/ 2B Compatibility standards. standards. CRT Life Average operational CRT life is Average operational CRT life is 12,000 hours to half brightness.
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Table C.1 iTouch Touchscreen Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density More than 100,000 touchpoints/in (15,500 touchpoints/cm Touch Activation Force Typically less than 3 ounces (85 grams). Surface Durability Surface durability is that of glass, Mohs’...
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Table C.2 AccuTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). This equates to less than ±1%. Touchpoint Density More than 100,000 touchpoints/in² (15,500 touchpoints/cm²). Touch Activation Force Typically less than 4 ounces (113 grams). Surface Durability Meets Taber Abrasion Test (ASTM D1044), CS-10F wheel, 500 g.
Signal PINOUT for 15" and 17" Monitors PIN Number Signal Red video Green video Blue video Ground *VGA card detection (GND) Red return Green return Blue return Sync return Ground SDA (Serial Data) Horizontal Sync Vertical Sync SCL (Serial Clock) *Pin 5, self-test pin shall be grounded when signal connector is plugged in.
Power Consumption The touchmonitor comes with a power-saving feature that controls its power consumption. This feature complies with both the EPA’s Energy Star requirements. It also conforms to the Display Power Management System (DPMS) power-down signaling method approved by the Video Electronics Standard Association (VESA).
EGULATORY NFORMATION HAPTER Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded.
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1) In order to meet emission and immunity requirements, the user must observe the following: a) Use only the provided I/O cables to connect this digital device with any computer. b) To ensure compliance, use only the provided manufacturer-approved line cord. c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
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ARRANTY HAPTER Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. With the exception of negotiated warranty periods, the warranty for the touchmonitor and components of the product is 2 years. Seller makes no warranty regarding the model life of components.
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THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
NDEX Input Voltage, 27 Installing the Base, 4 About the Product, 1 Installing the Driver Software, 9 About Touchmonitor Adjustments, 13 Installing the Serial Touch Driver for Windows XP, AccuTouch Touchmonitor Specifications, 30 Windows 2000, Me, 95/98 and NT 4.0, 10 Installing the Touch Driver for MS-DOS and Windows 3.1, 11 Bottom Corner, 16...
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Rotation, 17 An Overview, 23 Trapezoid, 16 Troubleshooting, 21 S. Correct, 17 Safety Regulations, 28 Save, 17 Uninstalling the Base, 5 Sealing, 29 Unpacking Your Touchmonitor, 3 Selecting a Suitable Location, 5 Using the On Screen Display (OSD), 14 Signal PINOUT for 15” and 17” Monitors, 31 Solutions to Common Problems, 21 Status, 18 V.