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Summary of Contents for Elo TouchSystems Entuitive ET1525C Series
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Page 1: User Guide
Elo Entuitive Touchmonitor User Guide For 15” and 17” CRT Desktop Touchmonitors Version 1.0 DOC# SW500125 P/N 008526 ET1525C Series Models ET1725C Series Models Elo TouchSystems, Inc. 1-800-ELOTOUCH www.elotouch.com... -
Page 2: Trademark Acknowledgments
Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no rep- resentations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes. - Page 3 iv-Elo Entuitive Touchmonitor CRT Desktop User Guide...
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Page 4: Table Of Contents
Contents Chapter 1. Introduction ................1 Precautions....................1 About the Product ..................1 Chapter 2. Installation and Setup ............3 Unpacking Your Touchmonitor..............3 Getting Started ..................4 Installing the Base ................4 Selecting a Suitable Location...............5 Connecting Your Touchmonitor ...............6 Installing the Driver Software..............10 Installing the Serial Touch Driver for Windows 2000, 95/98 and NT 4.0 ......................10 Installing the USB Touch Driver for Windows 2000 and Windows 98 ......................11... - Page 5 Contents Signal PINOUT for 15” and 17” Monitors ..........36 Power Consumption..................37 Preset Timing Table..................38 Warranty ....................39 Index ......................41 vi - Elo Entuitive Touchmonitor CRT Desktop User Guide...
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Page 6: Chapter 1. Introduction
Precautions Chapter 1 Introduction Congratulations on your purchase of an Elo TouchSystems Entuitive touchmonitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in CRT display design. This combination of features creates a natural flow of information between a user and the touchmonitor. - Page 7 Chapter 1 : Introduction 2 - Elo Entuitive Touchmonitor CRT Desktop User Guide...
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Page 8: Chapter 2. Installation And Setup
Chapter 2 Installation and Setup This chapter discusses how to install your CRT touchmonitor and how to install Elo TouchSystems driver software. Unpacking Your Touchmonitor Check that the following 7 items are present and in good condition: Monitor power cable... -
Page 9: Getting Started
Chapter 2 : Installation and Setup Getting Started Installing the Base Carefully turn the touchmonitor upside-down. Place the base against the bottom of the monitor so that the base fasteners are aligned with appropriate slots. Push the base towards the front of the monitor until the latch locks into position. -
Page 10: Selecting A Suitable Location
Getting Started Selecting a Suitable Location Place the monitor at least 12 inches from other electrical or heat-emitting equipment and allow at least 4 inches on each side for ventilation. Place the monitor in a position where no light shines or is reflected directly on the screen. -
Page 11: Connecting Your Touchmonitor
Chapter 2 : Installation and Setup Connecting Your Touchmonitor Your touchmonitor comes with one of the following touchscreen con- nector cables: Serial (RS-232) or USB cable (for Windows 98 and Win- dows 2000 systems only). IMPORTANT: Before connecting the cables to your touchmonitor and PC, be sure that the computer and touchmonitor are turned off. - Page 12 Connecting Your Touchmonitor 2. Connect the power cable to the AC connector on your touch- monitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
- Page 13 Chapter 2 : Installation and Setup 3. Connect the touchscreen cable. Determine if you have RS-232 or USB. Connect one end to the appropriate port on the back of your PC. Connect the other end of the cable to the touchscreen connector on your touchmonitor.
- Page 14 Connecting Your Touchmonitor 4. Power on your monitor using the Soft power switch and check that the power LED is on, then power on your PC. If not, repeat steps 2, 3, and 4, or refer to Chapter 4, Troubleshooting. Power LED Soft Power Switch 5.
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Page 15: Installing The Driver Software
Chapter 2 : Installation and Setup Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmoni- tor to work with your computer. Drivers are located on the enclosed CD- ROM for the following operating systems: Windows 2000... -
Page 16: Installing The Usb Touch Driver For Windows 2000 And Windows 98
“Specify a location” and use Browse to select the \EloUSB directory on the Elo CD-ROM. 4. Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again. 5. You will see several files being copied. Insert your Windows 98 CD if prompted. - Page 17 Chapter 2 : Installation and Setup 2. Click the Browse button to locate the EloCd.exe program on the CD-ROM. 3. Click Open, then OK to run EloCd.exe. 4. Follow the directions on the screen to complete the driver setup for your version of Windows. 12 - Elo Entuitive Touchmonitor CRT Desktop User Guide...
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Page 18: Chapter 3. Operation
About Touchmonitor Adjustments Chapter 3 Operation About Touchmonitor Adjustments By design, your Elo Entuitive touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most standard PC video display adapters. However, after connecting your touchmonitor you can further optimize the settings to meet your requirements by following the directions in this chapter. -
Page 19: Touchmonitor Controls
Chapter 3 : Operation Touchmonitor Controls You can adjust the screen display by using the buttons located below the screen. Using the On Screen Display (OSD) 1. Push the MENU button to access the OSD. The resolution and frequency are displayed at the top of the menu for your informa- tion. - Page 20 Touchmonitor Controls 6. The display unit automatically saves the new settings in 3 to 4 seconds after your last adjustments and the menu disappears. You can also push the MENU button to make the menu disap- pear. Brightness Use the button to select the brightness adjustment.
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Page 21: Osd Adjustments
Chapter 3 : Operation OSD Adjustments H. Size Adjusts the horizontal size of the entire screen image. H. Position Adjusts the horizontal position of the entire screen image. V. Size Adjusts the vertical size of the entire screen image. V. Position Adjusts the vertical position of the entire screen image. - Page 22 Touchmonitor Controls Clears horizontal moire if a series of concentric circles or H. Moire arcs appear on your screen. You can select the language in which adjustment menus are displayed. The following languages are available; English, Language German, French, Italian, Spanish, Swedish, Finnish, Danish, and Portuguese.
- Page 23 Chapter 3 : Operation External magnetic fields may cause distortion or discolora- tion in the picture. Demagnetizing takes place automatically when the display unit is switched on, and the unit normally maintains faultless color purity during operation. If you have tilted, swiveled or moved the display unit, you can Degauss perform demagnetization.
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Page 24: Chapter 4. Troubleshooting
Chapter 4 Troubleshooting Problem Suggestion (s) No picture. Your touchmonitor may not be getting power. Make certain that your power strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on. Test the power supply by trying different cables or a different wall outlet, or by plugging another appliance into the outlet. - Page 25 Chapter 4 : Troubleshooting Problem Suggestion (s) Duplicated images A problem with your graphics adapter or touchmonitor. Contact your service representative. Touch doesn’t work. Check to make sure the touchscreen cable is securely attached at both ends. 20 - Elo Entuitive Touchmonitor CRT Desktop User Guide...
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Page 26: Monitor Warning Messages
Monitor Warning Messages Message Suggestion Error message: OUT OF RANGE The graphics adapter is set for a refresh rate or a line frequency that is too high. Select another display mode with lower frequencies as directed by your video card vendor. - Page 27 Chapter 4 : Troubleshooting 22 - Elo Entuitive Touchmonitor CRT Desktop User Guide...
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Page 28: Appendix A Touch Technology
Touchscreens: An Overview Appendix A Touch Technology Touchscreens: An Overview Typically, users communicate with computers by using a mouse, a key- board, or a combination of the two. Users who are not keyboard-literate or mouse-savvy can become frustrated with how long human-to-com- puter interactions take. -
Page 29: Accutouch Touchscreens
Appendix A : Touch Technology For example, a customer in a department store could scroll through a product catalog by increasing or decreasing pressure on an icon. Intelli- Touch’s pressure sensitivity increases the intuitive nature of a user/ touchscreen interaction by allowing for increased selectivity. An IntelliTouch touchscreen is a great choice for point-of-information or public access applications such as the following: Point-of-information kiosks... -
Page 30: Appendix B Touchmonitor Safety
Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems touchmonitor. Use of an unautho- rized power cord may invalidate your warranty. -
Page 31: Care And Handling Of Your Touchmonitor
Appendix B : Touchmonitor Safety Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor func- tioning at the optimal level. To avoid risk of electric shock, do not disassemble the display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning. -
Page 32: Regulatory Information
Regulatory Information Electrical Safety Information A) Compliance is required with respect to the voltage, frequency, and current requirements indi- cated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation or damage to the equipment, or may pose a fire hazard if the limitations are exceeded. - Page 33 b) To ensure compliance, use only the provided manufacturer-approved line cord. c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. 2) If this equipment appears to cause interference with radio or television reception, or any other device: a) Verify as an emission source by turning the equipment off and on.
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Page 34: Appendix C. Technical Specifications
Appendix C Technical Specifications Note: All specifications are subject to change. Elo Entuitive Touchmonitor CRT Desktop User Guide - 29... -
Page 35: Touchmonitor Specifications
Appendix C : Technical Specifications Touchmonitor Specifications 17” Monitor 15” Monitor Picture Tube 17” (15.7” diagonal viewable 15” (13.8” diagonal viewable image), 0.27-mm dot pitch, image), 0.28-mm dot pitch, anti-static, anti-glare, and TCO anti-static, anti-glare, and treatment coated. multiple layer coating. Maximum 1280 x 1024 @ 60Hz 1280 x 1024 @ 60Hz... - Page 36 Touchmonitor Specifications 15” Monitor 17” Monitor On-Screen H/V POSITION, H/V SIZE, H/V POSITION, H/V SIZE, Adjustments PINCUSHION, TRAPEZIOD, PINCUSHION, TRAPEZIOD, PARALLEL, PIN BALANCE, PARALLEL, PIN BALANCE, H/V MOIRE, LANGUAGES, H/V MOIRE, LANGUAGES, ROTATION, OSD H/V ROTATION, OSD H/V POSITION, COLOR POSITION, COLOR CONTROL, RECALL, CONTROL, RECALL,...
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Page 37: Intellitouch Touchmonitor Specifications
Appendix C : Technical Specifications IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Standard deviation of error is less than 0.080 in. (2.03 mm). Equates to less than ±1%. Touchpoint Density More than 100,000 touchpoints/in (15,500 touchpoints/cm Touch Activation Force Typically less than 3 ounces (85 grams). Surface Durability Surface durability is that of glass, Mohs’... - Page 38 Touchmonitor Specifications Environmental Chemical Resistance The active area of the touchscreen is resistant to all chemicals that do not affect glass, such as: Acetone Toluene Methyl ethyl ketone Isopropyl alcohol Methyl alcohol Ethyl acetate Ammonia-based glass cleaners Gasoline Kerosene Vinegar Electrostatic Protection Meets Level 4 (15 kV air/8 kV contact discharges).
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Page 39: Accutouch Touchmonitor Specifications
Appendix C : Technical Specifications AccuTouch Touchmonitor Specifications Mechanical Construction Top: Polyester with outside hard-surface coating with clear or antiglare finish. Inside: Transparent conductive coating. Bottom: Glass substrate with uniform resistive coating. Top and bottom layers separated by Elo-patented separator dots. Positional Accuracy Standard deviation of error is less than 0.080 in. - Page 40 Touchmonitor Specifications Environmental Chemical Resistance The active area of the touchscreen is resistant to the following chemicals when exposed for a period of one hour at a temperature of 21°C: Acetone Methylene chloride Methyl ethyl ketone Isopropyl alcohol Hexane Turpentine Mineral spirits Unleaded gasoline Diesel fuel...
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Page 41: Signal Pinout For 15" And 17" Monitors
Appendix C : Technical Specifications Signal PINOUT for 15” and 17” Monitors Signal Num ber Red video Green video Blue video Ground *V GA card detection (GND) Red return Green return Blue return +5 V Sync return Ground SDA (Serial Data) Horizontal Sync V ertical Sync SCL (Serial Clock) -
Page 42: Power Consumption
Power Consumption Power Consumption The touchmonitor comes with a power-saving feature that controls its power consumption. This feature complies with both the EPA’s Energy Star requirements and European NUTEK/TCO’s power management guidelines. It also conforms to the Display Power Management System (DPMS) power-down signaling method approved by the Video Elec- tronics Standard Association (VESA) 15”... -
Page 43: Preset Timing Table
Appendix C : Technical Specifications Preset Timing Table Your Elo Entuitive touchmonitor has 8 preset timing modes. The follow- ing are modes preset as factory defaults: Resolution Horizontal Frequency Refresh Rate 720x400 31.5 kHz 70 Hz 640x480 43.3 kHz 85 Hz 640x480 50.6 kHz 100 Hz... -
Page 44: Warranty
Warranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in mate- rials and workmanship. See relevant specification sheet for touchmonitors. Seller makes no warranty regarding the model life of monitors. Seller’s suppliers may at any time and from time to time make changes in the monitors delivered as Products or components. - Page 45 (including reasonable attorney’s fees) attributable to Buyer’s products or repre- sentations or warranties concerning same. Elo TouchSystems (800) 356-8682 or (650) 361-2507 · Fax (650) 361-5579 · www.elotouch.com Users should independently evaluate the suitability of the product for their appli- cation.
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Page 46: Index
Index Input Signal NDEX Input Voltage Installation Installing the Base About the Product Installing the Driver Software About Touchmonitor Adjustments Installing the Serial Touch Driver for Win- AccuTouch Touchmonitor Specifications dows 2000, 95/98 and NT 4.0 Installing the USB Touch Driver for Win- AccuTouch Touchscreens dows 2000 and Windows 98 Ambient Temperature... - Page 47 Index Rotation Touchpoint Density 32, 34 Touchscreens An Overview Trapezoid Safety Regulations Troubleshooting Sealing Selecting a Suitable Location Signal PINOUT for 15” and 17” Monitors Unpacking Your Touchmonitor Solutions to Common Problems Using the On Screen Display (OSD) Surface Durability 32, 34 V.