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Laser Beam Printer
User's Guide
User's Guide

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Table of Contents
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Summary of Contents for Canon Satera LBP9500C

  • Page 1 Laser Beam Printer User's Guide User's Guide...
  • Page 2: Table Of Contents

    Contents Turning the Printer On/Off ......... . 3 Turning On the Printer.
  • Page 3 Loading Custom Size Paper (Non-Standard Size Paper) or Long-size Paper . . 63 Loading Custom Size Paper in Cassette 1 ....... . . 63 Loading Custom Size Paper in the Paper Cassette .
  • Page 4: Turning The Printer On/Off

    Turning the Printer On/Off Turning On the Printer Turn the printer on. (1) Open the power switch cover. (2) Press "I" of the power switch.  The printer initiates a self-diagnostic test on the printer unit and optional accessories.  If the self-diagnostic test result is normal ...
  • Page 5: Turning Off The Printer

    IMPORTANT Do not turn the printer on immediately after turning it off. If you want to cycle the power of the printer, wait at least 10 seconds before turning it on again. If an error message appears in the display on the control panel See "Message List,"...
  • Page 6 IMPORTANT If you perform a shutdown when a secured print job is in the hard disk LBP9600C The message < > appears. If you want to execute a shutdown, perform a soft reset to delete the job, and then perform a shutdown again. If you do not want to execute a shutdown, press [ NOTE When you are using WSD printing...
  • Page 7: Turn The Printer Off

    Turn the printer off. (1) Open the power switch cover. (2) Press " " of the power switch. IMPORTANT Precautions when turning off the printer If you turn the printer off, all print data remaining in the printer memory will be erased.
  • Page 8: Online And Offline

    Online and Offline When the printer can receive data from the computer and print the data, the printer is in the state of "Online", and when the printer is disconnected with the computer and cannot receive data, the printer is in the state of "Offline". To perform the settings for each menu using the control panel, switch the printer status as follows.
  • Page 9: Placing The Printer Offline

    Placing the Printer Offline To configure the printer so that it does not receive data from the computer or specify the settings for all the items in the menu, place the printer offline using the following procedure. Press [ indicator goes off, and the printer is offline. IMPORTANT About the automatic online function The printer comes online automatically if left in the offline state for five minutes or...
  • Page 10: Paper Requirements

    Paper Requirements Paper Size The following shows the paper sizes that can be used with this printer. : The paper is available for 1-sided printing and automatic 2-sided printing. : The paper is available for only 1-sided printing. : The paper cannot be used for printing. Paper Source Cassette 2, Paper Size...
  • Page 11 Paper Source Cassette 2, Paper Size Multi-purpose Cassette 3* (short edge x long edge) Cassette 1 Tray Cassette 4* (Optional) Custom paper size Landscape* Long size Postcard Landscape* (100.0 mm x 148.0 mm) Reply postcard Landscape* (148.0 mm x 200.0 mm) 4 on 1 postcard Portrait* (200.0 mm x 296.0 mm)
  • Page 12: Paper Type

    IMPORTANT About print speed  The print speed may drop depending on the settings for the paper size, paper type, orientation, and number of copies.  When continuously printing paper whose width is 279.4 mm (Letter size) or less, the print speed may drop gradually.
  • Page 13 Paper Source Cassette 2, Paper Type Multi-purpose Cassette 3* Cassette 1 Tray Cassette 4* Menu (Optional) Postcard/Reply postcard/ 4 on 1 postcard Envelope Cassette 3 and Cassette 4 can be used only for LBP9600C. Recycled paper can be used as plain paper. Specify [ ] for this item when a paper jam occurs or when you want to improve the fixation on printing coarse paper (75 to 105 g/m...
  • Page 14     Transparency This printer can print A4 and Letter size transparencies. IMPORTANT Precautions when using transparencies  Transparencies can only be printed in black and white.  Thoroughly fan the transparencies before loading them as they may stick to each other. ...
  • Page 15 † The following coated paper (100 to 160 g/m ) is available for automatic 2-sided printing.  A3, B4, A4, B5, A5, Ledger (11 x 17), Legal, Letter, or Executive size paper  Custom size paper whose short edges are 148.0 to 297.0 mm and long edges are 182.0 to 450.0 mm IMPORTANT Precautions when using coated paper...
  • Page 16  Envelope This printer can print the following envelopes. YOUNAGA No. 3 NAGAGATA No. 3 (120 mm x 235 mm ) (120 mm x 235 mm) KAKUGATA No. 2 (240 mm x 332 mm) IMPORTANT Precautions when using envelopes  Using the following types of envelopes may result in paper jams that are difficult to clear or may result in damage to the printer.
  • Page 17: Printable Area

    Printable Area NOTE If you want to extend the printable area Specify the following settings in the printer driver. 1. Click [Finishing Details] in the [Finishing] sheet. 2. Select the [Print with Upper Left of Sheet as Starting Point] check box. †...
  • Page 18: Postcard/Reply Postcard/4 On 1 Postcard

    Postcard/Reply Postcard/4 on 1 Postcard You can print in the area up to 5 mm of the edges of the postcards. 100 mm 200 mm 5 mm 5 mm 123-4567 123-4567 148 mm 148 mm 5 mm 5 mm 5 mm 5 mm 5 mm 5 mm...
  • Page 19: Paper Which Requires Attention Before Use

    Paper Which Requires Attention Before Use Using the following types of paper may cause influence to the printout results or printer in some cases.  Paper That Was Stored Poorly  Creased or folded paper  Torn or damaged paper ...
  • Page 20: Paper Capacity Of Paper Source

    Paper Capacity of Paper Source : The paper source cannot be used. Paper Source Cassette 2, Paper Type Multi-purpose Cassette 3*, Cassette 1 Tray Cassette 4* (Optional) Approx. 100 Approx. 250 Approx. 550 Plain paper (Ex. 64 g/m sheets sheets sheets Approx.
  • Page 21: Paper Capacity Of The Output Tray

    Paper Capacity of the Output Tray Paper Type Paper Capacity* Plain paper (Ex. 64 g/m Approx. 250 sheets* Heavy paper (Ex. 128 g/m Approx. 100 sheets Heavy paper (Ex. 163 g/m Approx. 40 sheets Transparency (black-and-white Approx. 50 sheets printing only) Label Approx.
  • Page 22: Loading Standard Size Paper (Other Than Postcards And Envelopes)

    Loading Standard Size Paper (Other Than Postcards and Envelopes) Loading Standard Size Paper in Cassette 1 The following standard size paper can be loaded in the supplied paper cassette (Cassette 1). Paper Type Paper Size A3 (297.0 mm x 420.0 mm) B4 (257.0 mm x 364.0 mm) A4 (210.0 mm x 297.0 mm) B5 (182.0 mm x 257.0 mm)
  • Page 23 Slide the paper guides to the position of the size of the paper to be loaded.  Slide the side paper guides. (1) Hold the lock release lever. (2) Slide the paper guides to the position of the size of the paper to be loaded. †...
  • Page 24 NOTE Size abbreviation on the paper guides Paper Size Paper Guide Ledger 11 x 17 Legal Letter Executive EXEC Load paper so that the edges of the paper stack are aligned with the rear paper guide. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper.
  • Page 25: Paper Guides

    NOTE When printing paper with a letterhead or logo See "Paper Loading Orientation" (p. 88) and load the paper in the proper orientation. Hold down the paper, then set it under the hooks (A) on the paper guides. Make sure that the paper stack does not exceed the load limit mark lines (B). IMPORTANT Adjust the paper guides to the correct positions.
  • Page 26: Specifying The Settings For The Paper Cassette

    Insert the paper size indicator. (1) Take out the paper size indicator. (2) Attach a paper size label. (3) Insert the paper size indicator. Insert the paper cassette into the printer. Push it into the printer firmly. CAUTION Precautions when setting the paper cassette Be careful not to catch your fingers.
  • Page 27: Registering The Paper Type

    IMPORTANT Precautions when specifying [ The printer performs printing without checking the paper settings in the printer driver. Make sure that the paper specified in the printer driver matches that loaded in the paper cassette before using the printer. Press [ Select [ ] using [ ] and [...
  • Page 28 ] in Paper to Be Used Menu Plain paper (91 to 105 g/m Heavy paper (106 to 128 g/m * Specify [ ] for this item when a paper jam occurs or when you want to improve the fixation on printing coarse paper (75 to 105 g/m ) with [ ] or [...
  • Page 29: Loading Standard Size Paper In Cassette 2, 3, Or 4

    Select a paper type using [ ] and [ ], and then press [OK].  The paper type for the paper cassette is specified.  Before printing Specify the following settings.  Before printing from the printer driver for Windows or Macintosh Specify the paper size and paper type in the printer driver before printing.
  • Page 30: Loading Paper In The Paper Cassette

    Loading Paper in the Paper Cassette Pull out the paper cassette until it stops. Slide the paper guides to the position of the size of the paper to be loaded.  Slide the side paper guides. (1) Hold the lock release lever. (2) Slide the paper guides to the position of the size of the paper to be loaded.
  • Page 31  Slide the rear paper guide. (1) Hold the lock release lever. (2) Slide the paper guide to the position of the size of the paper to be loaded. † Align the position of (A) with the size mark of the paper to be loaded. NOTE Size abbreviation on the paper guides Paper Size...
  • Page 32 CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT Be sure to check the position of the paper guides. If the paper guide is set at a wrong position, this may result in misfeeds. Paper cassette capacity Paper Type Paper Capacity...
  • Page 33 IMPORTANT Adjust the paper guides to the correct positions. Slide the side paper guides and rear paper guide until they touch the paper stack. Do not load the paper stack which exceeds the load limit mark. Be sure that the paper stack does not exceed the load limit mark. If the paper stack exceeds the load limit mark, this may result in misfeeds.
  • Page 34: Specifying The Settings For The Paper Cassette

    Specifying the Settings for the Paper Cassette This printer's paper cassette is configured to automatically detect the paper size by default. Therefore, you do not need to change the settings for the paper cassette. However, you need to change the settings in the following cases. ...
  • Page 35: Registering The Paper Type

    Registering the Paper Type Specify [ ] using the control panel according to the type of the loaded paper. ] in Paper to Be Used Menu Plain paper (60 to 74 g/m Plain paper (75 to 90 g/m Plain paper (91 to 105 g/m Heavy paper (106 to 128 g/m * Specify [ ] for this item when a paper jam occurs or when you want to improve the fixation on printing coarse...
  • Page 36 Press [ Select [ ] using [ ] and [ and then press [OK]. Select a paper type using [ ] and [ ], and then press [OK].  The paper type for the paper cassette is specified.  Before printing Specify the following settings.
  • Page 37: Loading Standard Size Paper (Other Than Postcards And Envelopes) In The Multi-Purpose Tray

    Loading Standard Size Paper (Other Than Postcards and Envelopes) in the Multi-purpose Tray The following standard size paper (other than postcards and envelopes) can be loaded in the multi-purpose tray. Paper Type Paper Size A3 (297.0 mm x 420.0 mm) B4 (257.0 mm x 364.0 mm) A4 (210.0 mm x 297.0 mm) Plain paper (60 to 105 g/m...
  • Page 38: Loading Paper In The Multi-Purpose Tray

    Loading Paper in the Multi-purpose Tray Open the multi-purpose tray. Holding the opening on the right side of the printer, open the multi-purpose tray.
  • Page 39 When loading long-size paper such as A3 etc, open the tray extension. Spread the paper guides a little wider than the actual paper width.
  • Page 40 When loading transparencies, labels, or coated paper, fan them a few sheets at a time, and then align the edges. Thoroughly fan in small batches. Tap the edges on a flat surface a few times. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper.
  • Page 41 CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT Multi-purpose tray capacity Paper Type Paper Capacity Plain paper (Ex. 64 g/m Approx. 100 sheets Heavy paper (Ex. 128 g/m Approx.
  • Page 42 Align the paper guides with the width of the paper. IMPORTANT Be sure to align the paper guides with the width of the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.
  • Page 43: Registering The Paper Size

    Registering the Paper Size Specify [ ] using the control panel according to the size of the loaded paper. IMPORTANT Be sure to match the setting in the printer driver. Match the paper type specified in the menu and that specified in [Output Size] in the printer driver.
  • Page 44: Registering The Paper Type

    Registering the Paper Type Specify [ ] using the control panel according to the type of the loaded paper. ] in the Paper to Be Used Menu Plain paper (60 to 74 g/m Plain paper (75 to 90 g/m Plain paper (91 to 105 g/m Heavy paper (106 to 128 g/m Heavy paper (129 to 163 g/m Heavy paper (164 to 216 g/m...
  • Page 45: Before Printing

    When [ ] is specified The printer performs printing without checking the paper settings in the printer driver. Make sure that the paper specified in the printer driver matches that loaded in the multi-purpose tray before using the printer. Press [ Select [ ] using [ ] and [...
  • Page 46: Loading Postcards

    Loading Postcards Load postcards in the multi-purpose tray. The following postcards can be loaded.  Postcard (100.0 mm x 148.0 mm)  Reply postcard (148.0 mm x 200.0 mm)  4 on 1 postcard (200.0 mm x 296.0 mm) IMPORTANT Loading orientation of postcards Load postcards with the printing side facing down as follows.
  • Page 47  Reply postcard Load the postcards so that the top edge is toward the left of the printer when they are viewed from the right side. When printing on the When printing on the address side return side Place the top edge toward the left.
  • Page 48: Loading Postcards In The Multi-Purpose Tray

    Loading Postcards in the Multi-purpose Tray Open the multi-purpose tray. Holding the opening on the right side of the printer, open the multi-purpose tray.
  • Page 49 Spread the paper guides a little wider than the actual postcard width. Gently load the postcard stack under the load limit guides (A) until it touches the back of the tray. Make sure that the paper stack does not exceed the load limit mark lines (B). CAUTION Be careful when handling postcards.
  • Page 50 Multi-purpose tray capacity for postcards Postcard Type Paper Capacity Postcard Approx. 50 sheets Reply postcard Approx. 50 sheets 4 on 1 postcard Approx. 50 sheets Be sure that the paper stack does not exceed the load limit mark lines. If the postcard stack exceeds the load limit mark lines, this may result in misfeeds.
  • Page 51: Registering The Paper Size

    Registering the Paper Size Specify [ ] using the control panel according to the size of the loaded paper. IMPORTANT Be sure to match the setting in the printer driver. Match the paper type specified in the menu and that specified in [Output Size] in the printer driver.
  • Page 52: Registering The Paper Type

    Registering the Paper Type Specify [ ] using the control panel according to the type of the loaded paper. ] in Paper to Be Used Menu Postcard Reply postcard 4 on 1 postcard IMPORTANT Be sure to match the type of the loaded paper. If the setting for the paper type is different from that of the loaded paper, this may result in crucial damage to the printer.
  • Page 53 Select a paper type using [ ] and [ ], and then press [OK].  The paper type for the multi-purpose tray is specified.  Before printing Specify the following settings.  Before printing from the printer driver for Windows or Macintosh Specify the paper size and paper type in the printer driver before printing.
  • Page 54: Loading Envelopes

    Loading Envelopes Load envelopes in the multi-purpose tray. The following envelopes can be loaded.  YOUNAGA No. 3 (120.0 mm x 235.0 mm)  NAGAGATA No. 3 (120.0 mm x 235.0 mm)  KAKUGATA No. 2 (240.0 mm x 332.0 mm) IMPORTANT Loading orientation of envelopes Load envelopes with the front side (non-glued side) facing down as follows.
  • Page 55  NAGAGATA No. 3 Load the envelopes with the flap opened so that the bottom is toward the back of the tray (toward the printer). Open the flap. Reverse the envelope and load it.  KAKUGATA No. 2 Load the envelopes with the flap opened so that the bottom is toward the back of the tray (toward the printer).
  • Page 56: Loading Envelopes In The Multi-Purpose Tray

    Loading Envelopes in the Multi-purpose Tray Open the multi-purpose tray. Holding the opening on the right side of the printer, open the multi-purpose tray.
  • Page 57 When loading KAKUGATA No. 2 size envelopes, open the tray extension. Spread the paper guides a little wider than the actual envelope width.
  • Page 58 Align the envelopes. (1) Place the stack of envelopes on a flat surface, flatten them to release any remaining air, and be sure that the edges are pressed tightly. (2) Loosen any stiff corners of the envelopes and flatten curls as shown in the figure.
  • Page 59 CAUTION Be careful when handling envelopes. Handle envelopes carefully not to cut your hands with the edges of the envelopes. Gently load the envelope stack under the load limit guides (A) until it touches the back of the tray. Make sure that the paper stack does not exceed the load limit mark lines (B). CAUTION Be careful when handling envelopes.
  • Page 60: Registering The Paper Size

    Align the paper guides with the width of the envelopes. IMPORTANT Be sure to align the paper guides with the width of the envelopes. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.
  • Page 61: Registering The Paper Type

    When [ ] is specified The printer performs printing without checking the paper settings in the printer driver. Make sure that the paper specified in the printer driver matches that loaded in the multi-purpose tray before using the printer. Press [ Select [ ] using [ ] and [...
  • Page 62 IMPORTANT Be sure to match the type of the loaded paper. If the setting for the paper type is different from that of the loaded paper, this may result in crucial damage to the printer. Be sure to match the setting in the printer driver. Normally, you do not need to change the settings for the printer driver because the default setting for [Paper Type] in the printer driver is set to [Printer Default].
  • Page 63  Before printing Specify the following settings.  Before printing from the printer driver for Windows or Macintosh Specify the paper size and paper type in the printer driver before printing.  Before printing from the BMLinkS printer driver See "User's Manual" for the BMLinkS printer driver. ...
  • Page 64: Loading Custom Size Paper (Non-Standard Size Paper) Or Long-Size Paper

    Loading Custom Size Paper (Non-Standard Size Paper) or Long-size Paper Loading Custom Size Paper in Cassette 1 The following custom size paper can be loaded in the supplied paper cassette (Cassette 1).  Portrait orientation (when the short edges of the paper are parallel to the front side of the printer)* Short edges 182.0 to 297.0 mm;...
  • Page 65 Load paper as shown in the figure. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT Paper cassette capacity Paper Type Paper Capacity Plain paper (Ex. 64 g/m Approx.
  • Page 66 Align the paper guides with the loaded paper.  Slide the side paper guides. (1) Hold the lock release lever. (2) Slide the paper guides to be aligned with the loaded paper. † The side paper guides move together.  Slide the rear paper guide. (1) Hold the lock release lever.
  • Page 67 IMPORTANT Be sure to align the paper guides with the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams. Hold down the paper, then set it under the hooks (A) on the paper guides.
  • Page 68: Registering The Loading Orientation

    Insert the paper cassette into the printer. Push it into the printer firmly. CAUTION Precautions when setting the paper cassette Be careful not to catch your fingers. Registering the Loading Orientation Specify [ ] using the control panel according to the orientation of the loaded paper.
  • Page 69: Registering The Paper Type

    Press [ Select [ ] using [ ] and [ ], and then press [OK]. Select a loading orientation using [ ] and [ ], and then press [OK].  When paper is loaded in portrait orientation (when the short edges of the paper are parallel to the front side of the printer) Specify [ ...
  • Page 70 ] in the Paper to Be Used Menu Plain paper (91 to 105 g/m Heavy paper (106 to 128 g/m * Specify [ ] for this item when a paper jam occurs or when you want to improve the fixation on printing coarse paper (75 to 105 g/m ) with [ ] or [...
  • Page 71: Registering A Custom Paper Size

    Select a paper type using [ ] and [ ], and then press [OK].  The paper type for the paper cassette is specified. Registering a Custom Paper Size If printing custom size paper, you need to register the custom paper size in the printer driver previously.
  • Page 72: Loading Custom Size Paper In The Paper Cassette

    Loading Custom Size Paper in the Paper Cassette Pull out the paper cassette until it stops. Load paper as shown in the figure. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT Paper cassette capacity Paper Type...
  • Page 73 About the paper loading orientation Load paper in landscape orientation (when the long edges of the paper are parallel to the front side of the printer) if you do not use the LIPS LX printer driver. Also, be sure to load paper in portrait orientation (when the short edges of the paper are parallel to the front side of the printer) if all the following conditions are fulfilled.
  • Page 74  Slide the rear paper guide. (1) Hold the lock release lever. (2) Slide the paper guide to be aligned with the loaded paper. IMPORTANT Be sure to align the paper guides with the paper. If the paper guides are too loose or too tight, this may result in misfeeds or paper jams.
  • Page 75 Hold down the paper, then set it under the hooks (A) on the paper guides. Make sure that the paper stack does not exceed the load limit mark (B). IMPORTANT Do not load the paper stack which exceeds the load limit marks. Be sure that the paper stack does not exceed the load limit marks.
  • Page 76: Registering The Loading Orientation

    Registering the Loading Orientation Specify [ ] using the control panel according to the orientation of the loaded paper. IMPORTANT Precautions when specifying [  The printer performs printing without checking the paper settings in the printer driver.  Make sure that the paper specified in the printer driver matches that loaded in the paper cassette before using the printer.
  • Page 77: Registering The Paper Type

    Registering the Paper Type Specify [ ] using the control panel according to the type of the loaded paper. Paper to Be Used in the Menu Plain paper (60 to 74 g/m Plain paper (75 to 90 g/m Plain paper (91 to 105 g/m Heavy paper (106 to 128 g/m * Specify [ ] for this item when a paper jam occurs or when you want to improve the fixation on printing coarse...
  • Page 78: Registering A Custom Paper Size

    Press [ Select [ ] using [ ] and [ and then press [OK]. Select a paper type using [ ] and [ ], and then press [OK].  The paper type for the paper cassette is specified. Registering a Custom Paper Size If printing custom size paper, you need to register the custom paper size in the printer driver previously.
  • Page 79: Loading Custom Size Paper Or Long-Size Paper In The Multi-Purpose Tray

    Loading Custom Size Paper or Long-size Paper in the Multi-purpose Tray The following custom size paper or long-size paper can be loaded in the multi-purpose tray.  Custom size paper - Portrait orientation (when the short edges of the paper are parallel to the front side of the printer)* Short edges 127.0 to 297.0 mm;...
  • Page 80: Loading Custom Size Paper Or Long-Size Paper In The Multi-Purpose Tray

    Loading Custom Size Paper or Long-size Paper in the Multi-purpose Tray Open the multi-purpose tray. Holding the opening on the right side of the printer, open the multi-purpose tray.
  • Page 81 When loading long-size paper, open the tray extension. Spread the paper guides a little wider than the actual paper width.
  • Page 82 When loading labels or coated paper, fan them a few sheets at a time, and then align the edges. Thoroughly fan in small batches. Tap the edges on a flat surface a few times. CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper.
  • Page 83 CAUTION Be careful when handling paper. Handle paper carefully not to cut your hands with the edges of the paper. IMPORTANT How to load long-size paper Load one sheet at a time as shown in the figure. Multi-purpose tray capacity Paper Type Paper Capacity Plain paper (Ex.
  • Page 84 Precautions when loading paper in the multi-purpose tray  Load the paper so that it is straight.  If the rear edge of the paper stack is not properly aligned, this may result in misfeeds or paper jams.  If the paper is curled or folded at corners, flatten it before loading it in the printer. ...
  • Page 85: Registering The Loading Orientation

    Registering the Loading Orientation Specify [ ] using the control panel according to the orientation of the loaded paper. IMPORTANT Be sure to match the setting in the printer driver. Match the paper type specified in the menu and that specified in [Output Size] in the printer driver.
  • Page 86: Registering The Paper Type

    Select a paper size using [ ] and [ ], and then press [OK].  The paper size for the multi-purpose tray is specified. Registering the Paper Type Specify [ ] using the control panel according to the type of the loaded paper.
  • Page 87 Be sure to match the setting in the printer driver. Normally, you do not need to change the settings for the printer driver because the default setting for [Paper Type] in the printer driver is set to [Printer Default]. If you want to change the settings for the printer driver, match the setting and [ ] in the control panel.
  • Page 88: Registering A Custom Paper Size

    Registering a Custom Paper Size If printing custom size paper, you need to register the custom paper size in the printer driver previously. For details on the procedure for registering a custom paper size, see Help of the printer driver. ...
  • Page 89: Paper Loading Orientation

    Paper Loading Orientation To print paper with letterheads or logos, load the paper in the proper orientation as follows. in the table indicates the feeding directions. When paper is loaded in portrait When paper is loaded in landscape orientation* orientation* Landscape Landscape Portrait Layout...
  • Page 90 When paper is loaded in portrait When paper is loaded in landscape orientation* orientation* Landscape Landscape Portrait Layout Portrait Layout Layout Layout (With the front (With the front (With the front (With the front side facing up) side facing up) side facing up) side facing up) (With the printing...
  • Page 91: Paper Jams

    Paper Jams When a paper jam occurs, the printer beeps, displaying the message < > in the display. Messages that indicate paper jam areas appears in the area of < >. If paper is jammed in multiple areas, the messages appear one at a time. Remove the jammed paper according to the displayed message.
  • Page 92: Precautions When Removing Jammed Paper

    Removal Paper Jam Area Message Clearance Procedure Order Output area < > Inside the right < > cover Duplex print "Clearing Paper Jams (Output Area, < > transport area Right Cover Area, Duplex Unit Area, or Cassette 1/2/3/4 Area)" (See p. Cassette 1 <...
  • Page 93  The output slot is hot during and immediately after printing. Do not touch the area surrounding the output slot, as this may result in burns.  Printed paper may be hot immediately after being output. Be careful when removing the paper and aligning the removed paper, as this may result in burns.
  • Page 94  Do not touch the secondary transfer roller (A), as this may result in deterioration in print quality.  The area surrounding the output tray is hot during and immediately after printing. Do not touch the area surrounding the output tray when removing paper or clearing a paper jam.
  • Page 95: Clearing Paper Jams (Mp Tray Area)

    Clearing Paper Jams (MP Tray Area) Remove the jammed paper by pulling it gently in the direction of the arrow. IMPORTANT If the jammed paper cannot be removed easily Do not try to remove it forcefully but proceed to "Clearing Paper Jams (Output Area, Right Cover Area, Duplex Unit Area, or Cassette 1/2/3/4 Area)"...
  • Page 96: Clearing Paper Jams (Output Area, Right Cover Area, Duplex Unit Area, Or Cassette 1/2/3/4 Area)

    Close the multi-purpose tray.  Check the inside of the right cover also. After removing the paper jammed in the multi-purpose tray, check if paper is jammed inside the right cover. See "Clearing Paper Jams (Output Area, Right Cover Area, Duplex Unit Area, or Cassette 1/2/3/4 Area),"...
  • Page 97 Open the paper output guide. (1) Hold the tab (A). (2) Open it. Remove the jammed paper by pulling it gently in the direction of the arrow.
  • Page 98 Make sure that no paper is jammed inside the paper output guide, and then close it. If the paper is jammed in the area shown in the figure, remove the paper by pulling it gently in the direction of the arrow. If the paper is jammed in the area shown in the figure, remove the paper by pulling it gently in the direction of the arrow.
  • Page 99 Remove the jammed paper by pulling it gently in the direction of the arrow.
  • Page 100: If The Paper Cannot Be Removed Easily When It Is Jammed In The

    If the paper cannot be removed easily when it is jammed in the area shown in the figure, do not try to remove it forcefully but proceed to Step 8. IMPORTANT If another message appears If the following messages appear, clear the paper jam in the indicated area. ...
  • Page 101: Clearing Paper Jams (Cassette 2/3 Cover Area)

    Clearing Paper Jams (Cassette 2/3 Cover Area) Only for LBP9600C Open the right cover. If paper is jammed, remove the paper. See "Clearing Paper Jams (Output Area, Right Cover Area, Duplex Unit Area, or Cassette 1/2/3/4 Area)," on p. 95.
  • Page 102 Open the right cover (A) of Cassette 2 or right cover (B) of Cassette 3. (1) Press the lever in the direction of the arrow. (2) Open it.
  • Page 103 Remove the jammed paper by pulling it gently in the direction of the arrow. (1) Pull out the top edge of the paper. (2) Remove the paper by pulling it gently.
  • Page 104 If the paper cannot be removed easily when it is jammed in the area shown in the figure, do not try to remove it forcefully but proceed to Step 5. Close the right cover of the paper cassette.
  • Page 105: Checking Paper Jams In The Paper Cassette

    Close the right cover.  When paper is jammed in the paper cassette, the jammed paper is output automatically. The message disappears, and the printer is ready to print. IMPORTANT If a message does not disappear Paper or pieces of paper may remain in the area surrounding the paper cassette. See the following, pull out the paper cassette, and then remove the paper or pieces of paper.
  • Page 106 Pull out a paper cassette in which a paper jam occurs. Remove the jammed paper by pulling it gently in the direction of the arrow.
  • Page 107 Insert the paper cassette. Push it into the printer firmly. CAUTION Precautions when inserting the paper cassette Be careful not to catch your fingers. Close the right cover.  The message disappears, and the printer is ready to print. IMPORTANT If a message does not disappear even after removing the paper Paper may be jammed in another area.
  • Page 108: Replacing The Toner Cartridges

    Replacing the Toner Cartridges This section describes how to replace the toner cartridges. When a Message Appears Toner cartridges are consumable products. When a toner cartridge is nearing the end of its life, a message will appear in the display. Follow the directions in the message.
  • Page 109 When it is Displayed Message Contents and Solutions and Cause - The printer stops printing. When there is a - Pressing [ ) continues <Toner Colors>* possibility that a toner the job. cartridge has reached - As this may result in damage to the the end of its life printer, it is recommended to replace the toner cartridge with a new one.
  • Page 110: Precautions When Replacing Toner Cartridges

     Toner cartridges included with this printer - Average yield of K (Black) toner cartridge: 6,500 pages (LBP9600C)/3,100 pages (LBP9500C) - Average yield of Composite C (Cyan), M (Magenta), and Y (Yellow) toner cartridges: 7,500 pages (LBP9600C)/4,000 pages (LBP9500C) The average number of printable pages are on the basis of "ISO/IEC 19798"* when printing A4 size plain paper with the default print density setting.
  • Page 111: Replacing Toner Cartridges

    Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge. For more information, see http://www.canon.com/counterfeit.
  • Page 112 About the power of the printer You can replace the toner cartridges either when the power of the printer is turned on or when it is turned off. Gently open the front cover. NOTE Order of the toner cartridges Yellow Magenta Cyan Black...
  • Page 113 Pull out the toner cartridge to be replaced. (1) Hold the handle. (2) Pull out the toner cartridge. IMPORTANT Hold the toner cartridges properly. When handling the toner cartridges, hold them properly as shown in the figure. Do not place it vertically or upside-down.
  • Page 114 Do not touch the high-voltage contacts (A). This may result in poor print quality or damage to the printer. NOTE Your cooperation to collect used toner cartridges would be appreciated. Take out the new toner cartridge from the protective bag. You can open the protective bag with your hands from the notch.
  • Page 115 IMPORTANT Do not touch the toner cartridge memory (A) or the electrical contacts (B). This may result in damage to the cartridge. Keep the protective bag. Keep the protective bag for the toner cartridge. You will need it when you remove the toner cartridge for printer maintenance or other purposes.
  • Page 116 IMPORTANT Be sure to perform this operation. If toner is not distributed evenly, this may result in deterioration in print quality. Be sure to shake the toner cartridge gently. If you do not shake the cartridge gently, toner may spill out. Holding the tab (A), remove the drum protective cover.
  • Page 117: Install The Toner Cartridge

    IMPORTANT Do not touch the drum (A). Print quality may deteriorate if you touch or damage the drum (A) at the top of the toner cartridge. Keep the drum protective cover. Keep the removed drum protective cover. You will need it when you remove the toner cartridge for printer maintenance or other purposes.
  • Page 118 Push it into the printer firmly. IMPORTANT Precautions when installing toner cartridges  When handling the toner cartridges, be careful not to let the drum impact the frame of the printer.  The position of the toner cartridges in the printer is determined by the toner color. Install the toner cartridges in the slots that have labels of the same color.
  • Page 119 Gently close the front cover. CAUTION Precautions when closing the front cover Be careful not to catch your fingers. IMPORTANT If you cannot close the front cover Make sure that the toner cartridges are installed in the back of the printer firmly. Do not try to forcefully close the front cover, as this may damage the printer.
  • Page 120: Canceling A Job

    Canceling a Job If you want to cancel the job currently being printed, perform "Cancel Job" using the following procedure. A job cancel allows you to cancel the job currently being received or processed. IMPORTANT The data for which the printer started to feed paper cannot be canceled. If the job is canceled in this state, the next print data may be canceled.
  • Page 121 Select [ ] using [ ] and [ ], and then press [OK].  < > appears, and the print data being processed is canceled. When < > disappears, the job cancellation completes. NOTE While < > is displayed You cannot operate the printer.
  • Page 122: Confirming The Printer Features

    Confirming the Printer Features You can check the printer status or network settings by printing Status Print. Status Print is used to print the settings of the printer unit, the total number of printed pages, and other printer information. NOTE Load A4 size paper.
  • Page 123 Select [ ] using [ ], and then press [OK].  Status Print is printed. NOTE Sample of Status Print † This is a sample of Status Print. The contents may differ from the Status Print printed by your printer.
  • Page 124: Service Call Display

    Follow the procedure in "If a Fixing Unit Error Is A problem occurred Displayed" (See p. 124), and then contact your in the fixing unit. ("n" represents an local authorized Canon dealer. alphanumeric character.) "Ennn-nnnn" A problem has occurred inside the ("n"...
  • Page 125: If A Fixing Unit Error Is Displayed

    (3) Unplug the power plug from the AC power outlet. (4) Remove the ground wire from the ground terminal. IMPORTANT Do not turn on the printer again. A fixing unit error is displayed. Do not turn on the printer after turning it off. Contact your local authorized Canon dealer.
  • Page 126: If A Service Error Or The Message "Power Off And On" Is Displayed

    (2) Press "I" of the power switch. If the message does not reappear, the printer is ready. If the message reappears, you need to request service.  Follow the procedure below, and then contact your local authorized Canon dealer to request service.
  • Page 127 (3) Unplug the power plug from the AC power outlet. (4) Remove the ground wire from the ground terminal. Contact your local authorized Canon dealer to request service. When contacting your Canon dealer, please report also the error code which you noted down in Step 3.
  • Page 128: Message List

    Message List If an error is occurring for some reason during printing, a message appears in the display of the control panel. Solve the problems according to the messages. Mark Description It is a warning state in which the printer can print, but some solution is required.
  • Page 129 For details on solutions for when messages about toner appear, such as < > or < >, see "When a Message Appears," on p. 107. Message Cause and Solution Cause The amount of the paper loaded in Cassette N (N = 2, 3, 4) exceeds the load limitation.
  • Page 130 Message Cause and Solution Cause 1 Paper of the same size as that specified in the application software is not loaded in a paper source. Solution 1 Load paper of the same size as that specified in the application software in a paper source. Solution 2 Press [ ), and then print to the...
  • Page 131 Message Cause and Solution Cause Long-size paper was printed in the Super Fine mode at 1200 dpi. Solution 1 Perform the following procedure. 1. Perform a soft reset. 2. Set [ ] to [ ], and then print again. Solution 2 Press [ ) to continue the next printing.
  • Page 132 Open the right cover and check if the fixing unit is installed. Solution 2 Install the fixing unit again. If the message appears even after installing the fixing unit again, contact your local authorized Canon dealer for servicing. Cause 2 The fixing unit for this printer is not installed. Solution Replace the fixing unit with that for this printer.
  • Page 133 Message Cause and Solution Cause Paper is jammed inside the printer Solution Remove the jammed paper and set the paper cassette and covers to the original position. If the printer is not online, press [ - "Clearing Paper Jams (MP Tray Area)" (See p. - "Clearing Paper Jams (Output Area, Right Cover Area, Duplex Unit Area, or Cassette 1/2/ 3/4 Area)"...
  • Page 134 Message Cause and Solution Cause 1 The size of the paper loaded in a paper source is different from the following settings.  Setting for [Output Size] in the [Page Setup] sheet in the printer driver  ] or [ ] in the Menu Solution...
  • Page 135 Message Cause and Solution Cause 1 The fixing unit is being cooled down (especially after printing narrower paper) to maintain print quality. Solution Please wait a moment. When the fixing unit cools down, printing resumes. Cause 2 If the printer is used continuously for an extended period of time, the internal temperature of the printer increases, activating a safety mechanism and pausing printing temporarily.

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Satera lbp9600c

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