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Table of Contents

Troubleshooting

   Also See for Canon LBP6030w

   Summary of Contents for Canon LBP6030w

  • Page 1 Downloaded from ManualsPrinter.com Manuals...
  • Page 2: Table Of Contents

    Important Safety Instructions Installation Power Supply Handling Maintenance and Inspections Consumables Basic Operations Parts and Their Functions Front Side Back Side Interior Multi-Purpose Tray Printer Status Window Turning the Power ON and OFF Saving Power Setting Sleep Mode Setting Auto Shutdown Loading Paper Loading Paper in the Multi-Purpose Tray Loading Envelopes...
  • Page 3 Configuring the Machine for Your Network Environment Changing the Maximum Transmission Unit Setting a Wait Time for Connecting to a Network Configuring DNS Configuring WINS Configuring NetBIOS Configuring SNTP Monitoring and Controlling the Machine with SNMP Configuring SLP Communication with imageWARE Security Protecting the Machine from Unauthorized Access Setting System Manager Passwords...
  • Page 4 Feature Highlights Going Green and Saving Money Improving Efficiency So Much More Specifications Machine Specifications Wireless LAN Specifications Paper Consumables Manuals Included with the Machine Using the e-Manual Installing the e-Manual Uninstalling the e-Manual Screen Layout of the e-Manual Viewing the e-Manual Other Basic Windows Operations For Mac OS Users...
  • Page 5: Important Safety Instructions

    Canon will not be responsible for any damages resulting from operations not described in this manual, improper use, or repair or changes not performed by Canon or a third party authorized by Canon. Improper operation or use of this machine could result in personal injury and/or damage requiring extensive repair that may not be covered under your Limited Warranty.
  • Page 6: Installation

    If any foreign substance falls into this machine, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Do not install in the following locations The machine may drop or fall, resulting in injury.
  • Page 7 Let the machine adjust to the ambient temperature and humidity for at least 2 hours before use. When using wireless LAN (LBP6030w) Install the machine at a distance of 50 m or less from the wireless LAN router.
  • Page 8: Power Supply

    0HWJ-002 Power Supply This machine is compatible with voltages of 220 to 240 V, and electrical frequency of 50/60 Hz. Use only a power supply that meets the specified voltage requirements. Failure to do so may result in a fire or electrical shock. Do not use power cords other than the one provided, as this may result in a fire or electrical shock.
  • Page 9: Handling

    Immediately unplug the power plug from the AC power outlet and contact an authorized Canon dealer if the machine makes an unusual noise, emits an unusual smell, or emits smoke or excessive heat. Continued use may result in a fire or electrical shock.
  • Page 10 When transporting the machine To prevent damage to the machine during transport, do the following. Remove the toner cartridge. Securely pack the machine in the original box with the original packing materials. Other precautions Follow the instructions on the caution label attached to this machine. Do not subject the machine to strong shocks or vibration.
  • Page 11: Maintenance And Inspections

    0HWJ-004 Maintenance and Inspections Clean this machine periodically. If dust accumulates, the machine may not operate properly. When cleaning, be sure to observe the following. If a problem occurs during operation, see Troubleshooting. If the problem cannot be resolved or you feel the machine requires an inspection, see When a Problem Cannot Be Solved.
  • Page 12: Consumables

    0HWJ-005 Consumables Do not dispose of used toner cartridges in open flames. Also, do not store toner cartridges or paper in a location exposed to open flames. This may cause the toner or paper to ignite, and result in burns or fire. If you accidentally spill or scatter toner, carefully sweep it up or wipe it up with a damp cloth, and avoid inhaling any toner dust.
  • Page 13 Please be aware that there are counterfeit Canon toner cartridges in the marketplace. Use of counterfeit toner cartridge may result in poor print quality or machine performance. Canon is not responsible for any malfunction, accident or damage caused by the use of counterfeit toner cartridge.
  • Page 14: Basic Operations

    0HWJ-00H Basic Operations This chapter describes the parts of the machine and basic operations, such as how to load paper. Parts and Their Functions This section describes the names and functions of the exterior and interior parts of the machine. Parts and Their Functions Printer Status Window This section explains how to use the "Printer Status Window"...
  • Page 15: Parts And Their Functions

    0HWJ-00J Parts and Their Functions This section describes the parts of the machine (exterior, front and back side, and interior) and how they function. It also describes the parts of the machine used for basic operations such as loading paper and replacing the toner cartridge, and explains the meaning of indications by the keys and indicators on the front side.
  • Page 16: Front Side

    How to Replace Toner Cartridges Clearing Paper Jams (Wi-Fi) indicator (LBP6030w) Lights up when the machine is connected to a wireless LAN. (Wi-Fi) key (LBP6030w) Use this key when setting up a wireless LAN connection by using the WPS push-button method.
  • Page 17: Back Side

    0HWJ-00L Back Side Ventilation slots Air from inside the machine is vented out to cool down the inside of the machine. Note that placing objects in front of the ventilation slots prevents ventilation. Installation Rating label The label shows the serial number, which is needed when making inquiries about the machine. When a Problem Cannot Be Solved USB port...
  • Page 18: Interior

    0HWJ-00R Interior Toner cartridge guide When loading a toner cartridge, align the protrusions on the left and right sides of the cartridge with the guide. How to Replace Toner Cartridges LINKS Replacing Toner Cartridges Downloaded from ManualsPrinter.com Manuals...
  • Page 19: Multi-purpose Tray

    0HWJ-00S Multi-Purpose Tray Paper guides Adjust the paper guides to exactly the size of the loaded paper to ensure that paper is fed straight into the machine. LINKS Loading Paper in the Multi-Purpose Tray Downloaded from ManualsPrinter.com Manuals...
  • Page 20: Printer Status Window

    0HWJ-014 Printer Status Window The Printer Status Window is a utility that allows you to check the machine's status, view error information, and make settings related to the machine, such as power saving settings. You can also use it for operations such as cancelling a print job or printing a list of the machine's settings.
  • Page 21 However, if you use the Continue/Retry function to resume printing, partially printed pages or other improper printing may occur. [Purchase Consumables] If you click [Purchase Consumables] select your country or region click [OK], a Canon Web site page is displayed where you can find information about purchasing consumables. Downloaded from ManualsPrinter.com Manuals...
  • Page 22 Status bar Displays the connection destination (port name) of the Printer Status Window. Downloaded from ManualsPrinter.com Manuals...
  • Page 23: Turning The Power On And Off

    0HWJ-00U Turning the Power ON and OFF Use the power switch on the front side of the machine to turn the power ON and OFF. To restart the machine, turn the machine OFF, wait for at least 10 seconds, and turn it back ON. Turning the Power ON Turning the Power OFF Turning the Power ON...
  • Page 24: Saving Power

    0HWJ-00W Saving Power You can save power by setting up the machine to automatically enter sleep mode or turn itself OFF after it remains idle for a certain length of time. Setting Sleep Mode Setting Auto Shutdown Downloaded from ManualsPrinter.com Manuals...
  • Page 25: Setting Sleep Mode

    0HWJ-00X Setting Sleep Mode The sleep mode function reduces the amount of power consumed by the machine by temporarily stopping some internal operations. You can set up the machine to enter sleep mode automatically when it remains idle for a certain length of time. The factory default setting for the amount of time that elapses before the machine enters sleep mode is 1 minute.
  • Page 26: Setting Auto Shutdown

    0HWJ-00Y Setting Auto Shutdown You can set up the machine to automatically turn itself OFF after it remains idle for a certain length of time. This prevents wasted power consumption caused by forgetting to turn the machine OFF. The factory default setting for the amount of time that elapses before the power is turned OFF is 4 hours.
  • Page 27: Loading Paper

    0HWJ-010 Loading Paper This section explains how to load paper into the multi-purpose tray. See Paper for information about available paper sizes. Paper Type and Printer Driver Paper Settings Before printing, refer to the table below and make the appropriate paper settings in the printer driver, according to the type of paper that you have loaded.
  • Page 28 malfunction. It occurs when the heat used to fix toner on the paper causes moisture in the paper to evaporate (most likely to occur at low room temperatures). Downloaded from ManualsPrinter.com Manuals...
  • Page 29: Loading Paper In The Multi-purpose Tray

    0HWJ-011 Loading Paper in the Multi-Purpose Tray Load the paper to print in the multi-purpose tray. Always load paper in portrait orientation Paper cannot be loaded in landscape orientation. Be sure to load paper in portrait orientation, as shown in the illustration below. Open the multi-purpose tray.
  • Page 30 When loading envelopes or preprinted paper, see Loading Envelopes or Loading Preprinted Paper. Align the paper guides against the edges of the paper. Align the paper guides securely against the edges of the paper. Align the paper guides securely against the paper Paper guides that are too loose or too tight can cause misfeeds or paper jams.
  • Page 31: Loading Envelopes

    0HWJ-012 Loading Envelopes Make sure to flatten any curls on envelopes before loading them. Also pay attention to the orientation of envelopes and which side is face up. Before Loading Envelopes Loading Envelopes in the Multi-Purpose Tray This section explains how to load envelopes in the orientation you want, as well as preparations that you need to complete before loading envelopes.
  • Page 32 Loading Envelopes in the Multi-Purpose Tray Load the envelopes Monarch, No. 10 (COM10), DL, or C5 in portrait orientation (with the short edge toward the machine), with the non- glued side (front side) face up. You cannot print on the reverse side of envelopes. Load the envelopes so that the edge with the flap is toward the left side as shown in the illustration.
  • Page 33: Loading Preprinted Paper

    0HWJ-013 Loading Preprinted Paper When you use paper that has been preprinted with a logo or other information, pay attention to the orientation of the paper when loading. Load the paper with the logo side (the side on which to print the document) face up and in the proper orientation for the layout of the document.
  • Page 34: Printing

    0HWJ-015 Printing You can print documents made with applications on your computer by using the printer driver. There are useful settings in the printer driver, such as enlarging/reducing and poster printing, that enable you to print your documents in various ways. Before you can use these functions, you need to install the printer driver on your computer and complete some other preparations.
  • Page 35: Basic Print Operations

    0HWJ-016 Basic Print Operations This section explains how to print a document on your computer by using the printer driver. Open a document in an application and display the print dialog box. How to display the print dialog box differs for each application. For more information, see the instruction manual for the application you are using.
  • Page 36 Click [OK]. Click [Print] or [OK]. Printing starts. On some applications, a screen like the one shown below appears. If a screen like the one shown above appears, you can cancel printing by clicking [Cancel]. If the screen disappears or is never displayed, you can cancel printing in other ways.
  • Page 37: Canceling Print Jobs

    0HWJ-017 Canceling Print Jobs You can cancel print jobs from the Printer Status Window. Select the machine by clicking in the system tray. The Printer Status Window is displayed. Cancel the print job. To cancel a print job that is currently printing Click Printing of the current document is canceled.
  • Page 38 Several pages may be output after you cancel printing. TIPS Canceling from the Remote UI (LBP6030w) You can cancel printing from the [Job Status] page on the Remote UI. Checking the Current Status of Print Documents Canceling from an application On some applications, a screen like the one shown below is displayed during printing.
  • Page 39: Checking The Print Status

    You can check the print status on the [Job Status] page of the Remote UI. Checking the Current Status of Print Documents Checking the history of printed documents (LBP6030w) You can check the history of documents that have been printed on the [Job Log] page of the Remote UI. When you cannot find printouts that you thought had been printed, you may want to check whether an error has occurred.
  • Page 40: Various Print Settings

    0HWJ-019 Various Print Settings There are a variety of print settings that you can use, such as enlarged/reduced printing and poster printing. Select the settings that you need for the document that you want to print. Enlarging or Reducing Collating Printouts by Page Printing Multiple Pages Onto One Sheet Printing Posters...
  • Page 41: Enlarging Or Reducing

    0HWJ-01A Enlarging or Reducing You can make enlarged or reduced printouts by using a preset print ratio, such as A5 to A4, or a custom print ratio that you set in increments of 1%. Specifying the Print Ratio by Specifying the Original Document and Paper Size (Preset Ratio) The print ratio is set automatically based on the document and paper size you have selected.
  • Page 42 LINKS Basic Print Operations Downloaded from ManualsPrinter.com Manuals...
  • Page 43: Collating Printouts By Page

    0HWJ-01C Collating Printouts by Page When printing copies of multi-page documents, you can use the collate function to print complete sets in sequential page order. This function is useful when preparing handouts for meetings or presentations. [Basic Settings] tab Select [Collate] or [Group] in [Finishing] [OK] [Finishing] Specify the sorting method of the printouts when printing multiple-page documents.
  • Page 44: Printing Multiple Pages Onto One Sheet

    0HWJ-01E Printing Multiple Pages Onto One Sheet You can print multiple pages onto a single sheet. For example, you can print four or nine pages onto a single sheet by using [4 on 1] or [9 on 1]. Use this function if you want to save paper or to view your document in thumbnails.
  • Page 45: Printing Posters

    0HWJ-01F Printing Posters You can print parts of a single document page onto multiple pages, which can then be combined to make a poster. For example, if you divide an A4 page into nine parts, print each part nine times larger, and then combine the parts, you will have a poster as large as nine A4 pages.
  • Page 46: Printing Borders

    0HWJ-01H Printing Borders You can add borders, such as broken lines or double lines, in the margins of printouts. [Page Setup] tab Click [Page Options] Select the border type in [Edging] [OK] [OK] [Edging] Selects the type of border to add to the document. Preview Displays a preview with the selected border.
  • Page 47: Printing Dates And Page Numbers

    0HWJ-01J Printing Dates and Page Numbers You can print information such as dates or page numbers, and you can specify where to print this information on the document (upper left, lower right, etc.). [Page Setup] tab Click [Page Options] Select the printing position for the date, user name, and page number [OK] [OK] [Print Date]...
  • Page 48: Printing Watermarks

    0HWJ-01K Printing Watermarks You can print watermarks such as "COPY" or "CONFIDENTIAL" on the document. You can create new watermarks or use pre-registered watermarks. [Page Setup] tab Select [Watermark] check box Select the watermark type with [Watermark Name] [OK] [Watermark]/[Watermark Name] Select the [Watermark] check box to display a list of watermarks in the [Watermark Name] drop-down list.
  • Page 49 Printing Borders Printing Dates and Page Numbers Downloaded from ManualsPrinter.com Manuals...
  • Page 50: Printing According To The Document Type

    0HWJ-01L Printing According to the Document Type You can specify the document type to ensure optimal image quality. There are different settings for photo documents, documents that have charts or graphs, and documents that have design drawings with fine lines. [Quality] tab Select the document type in [Objective] [OK]...
  • Page 51: Saving Toner

    0HWJ-01R Saving Toner You can set the printer driver to print documents using less toner. When the save toner setting is enabled, fine lines and sections with lighter density may be less sharp that normal. [Quality] tab Select the document type in [Objective] Click [Advanced Settings] Select [Toner Save] in the [Advanced Settings] screen...
  • Page 52: Combining And Printing Multiple Documents

    0HWJ-01S Combining and Printing Multiple Documents By using Canon PageComposer, you can combine multiple documents into one print job and print the job with specified print settings. For example, this function enables you to combine documents made with different applications and print all of the pages in the same paper size.
  • Page 53 Click the [Print Settings] tab to display the screen for specifying print settings such as the number of copies. The settings specified here are applied to the whole print job. For more information, click [Help] on the Canon PageComposer screen. [Details] Displays the print settings screen of the printer driver.
  • Page 54 Printing starts. To cancel printing, see Canceling Print Jobs. LINKS Basic Print Operations Printing Multiple Pages Onto One Sheet Downloaded from ManualsPrinter.com Manuals...
  • Page 55: Configuring Print Settings To Your Needs

    0HWJ-01U Configuring Print Settings to Your Needs You can register combinations of settings as "profiles" to suit your different printing objectives. Also, you can register the settings that you frequently use as the default settings. Once the default settings are registered, they are displayed automatically in the printer driver screen, and you can skip the operations to specify them and proceed to printing immediately.
  • Page 56: Registering Combinations Of Frequently Used Print Settings

    0HWJ-01W Registering Combinations of Frequently Used Print Settings Specifying combinations of settings such as "1-sided landscape orientation on A4 size paper in save toner mode" every time you print is time consuming. If you register your frequently used combinations of print settings as "profiles," you can specify print settings simply by selecting one of the profiles from the list.
  • Page 57 Changing the settings of the currently selected profile You can change the settings of the currently selected profile. In addition, the changed settings can be registered as another profile. LINKS Basic Print Operations Changing Default Settings Downloaded from ManualsPrinter.com Manuals...
  • Page 58: Changing Default Settings

    0HWJ-01X Changing Default Settings The default settings are the settings that are first displayed whenever you open the print settings screen of the printer driver. You can change these settings to the settings that you use most often. For example, if you always want to print 2 document pages on each printout page, set [2 on 1] as the default page layout setting.
  • Page 59: Network

    0HWJ-01Y Network This machine has been designed for flexibility of use across a variety of environments. In addition to basic network features, it includes advanced network technologies. Make the required settings depending on your network environment. Do not worry if you are not a network expert, because the machine has also been designed for convenience and ease of use.
  • Page 60: Connecting To A Network

    0HWJ-020 Connecting to a Network You can connect the machine to a wireless LAN network, and you can use a unique IP address within the network. For specific IP address settings, contact your Internet service provider or network administrator. If the machine is connected to an unsecured network, your personal information might be leaked to a third party. The machine does not come with a router.
  • Page 61: Connecting To A Wireless Lan

    0HWJ-021 Connecting to a Wireless LAN Wireless routers (or access points) connect the machine to a computer via radio waves. If your wireless router is equipped with Wi-Fi Protected Setup (WPS), you can configure your network with a simple button push. If your networking devices do not support automatic configuration, or if you want to specify authentication and encryption settings in detail, you need to set up the connection manually.
  • Page 62 If the above screen does not appear Displaying the [CD-ROM/DVD-ROM Setup] Screen If [AutoPlay] is displayed, click [Run MInst.exe]. Click [Start] for [MF/LBP Network Setup Tool]. Follow the on-screen instructions to configure the wireless LAN settings. If there is something you do not understand Click [Useful Tips] at the bottom left of the screen to display troubleshooting tips.
  • Page 63: Setting Ip Addresses

    0HWJ-022 Setting IP Addresses Connecting the machine to a network requires an IP address that is unique in that network. There are two types of IP addresses: IPv4 and IPv6. Use the type required by your network environment. Note that before you can use an IPv6 address, you first need to properly configure an IPv4 address.
  • Page 64: Setting Ipv4 Address

    0HWJ-023 Setting IPv4 Address The machine's IPv4 address can be either assigned automatically by a dynamic IP addressing protocol, such as DHCP, or entered manually. Start the Remote UI and log on in System Manager Mode. Starting the Remote UI Click [Settings/Registration].
  • Page 65 Automatically assigning an IP address In the [Select Protocol] list, select [DHCP], [BOOTP], or [RARP]. If you do not want to use DHCP/BOOTP/RARP to assign an IP address automatically Select [Off]. If you select the [DHCP], [BOOTP], or [RARP] protocol when these services are unavailable, the machine will waste time and communications resources searching the network for these services.
  • Page 66: Setting Ipv6 Addresses

    0HWJ-024 Setting IPv6 Addresses Use the Remote UI to set IPv6 addresses. Before setting IPv6 addresses, make sure that the IPv4 address has been set correctly ( Viewing Network Settings). You can register up to nine of the following IPv6 addresses.
  • Page 67 Select the [Use IPv6] check box and configure the required settings. [Use IPv6] Select the check box to use IPv6 on the machine. Clear the check box if you do not want to use IPv6. [Stateless Address] Check to use stateless addresses. Clear the check box if you do not want to use stateless addresses. [Use Manual Address] When you want to enter an IPv6 address manually, select the check box and enter values in the [IP Address], [Prefix Length], and [Default Router Address] text boxes.
  • Page 68 Checking whether the settings are correct Make sure that the Remote UI screen can be displayed with your computer by using the IPv6 address of the machine. Starting the Remote UI If you change IP addresses after installing the printer driver You need to add a new port.
  • Page 69: Viewing Network Settings

    0HWJ-025 Viewing Network Settings Press this machine's (Paper) key and hold it down for 3 seconds to print a partial list of network settings. This allows you to check IPv4 settings, the MAC address, and wireless LAN settings. The setting list is formatted to print on A4 size paper. Before printing, load A4 size paper in the multi-purpose tray.
  • Page 70 Wireless LAN Settings Displays MAC address and wireless LAN settings. MAC Address Displays the MAC address. SSID Settings Displays SSID settings. Security Displays the currently applied security settings. If the security settings have not been configured, "None" is displayed. Wireless LAN Status Displays the connection status (signal strength) of the wireless LAN.
  • Page 71: Configuring For Printing From A Computer

    0HWJ-026 Configuring for Printing from a Computer When using the machine as a network printer, you can configure the protocols and ports used for printing. Before starting, make sure that you have completed all basic preparations for printing (Printer Driver Installation Guide). Printing protocols are rules for delivering document data created on a computer to the machine.
  • Page 72: Configuring Printing Protocols And Web Services

    0HWJ-027 Configuring Printing Protocols and Web Services The following explains how to configure printing protocols for printing documents from computers. The protocols supported by the machine are LPD, RAW, and WSD (Web Services on Devices). To change protocol port numbers Changing Port Numbers Start the Remote UI and log on in System Manager Mode.
  • Page 73 [Use LPD Printing] Select the check box to print using LPD. Clear the check box if you do not want to use LPD printing. [Use RAW Printing] Select the check box to print using RAW. Clear the check box if you do not want to use RAW printing. Click [OK].
  • Page 74 LINKS Configuring Printer Ports Downloaded from ManualsPrinter.com Manuals...
  • Page 75: Configuring Printer Ports

    You can add an MFNP port only when you installed the printer driver from the User Software CD-ROM/DVD- ROM, or when you downloaded and installed the printer driver from the Canon website. This is a standard Windows port. When you use this type of port, you need to add a new port every time Standard TCP/IP that the IP address of the machine is changed.
  • Page 76 Click [Add Port]. Select [Canon MFNP Port] in [Available port types] and click [New Port]. Select [Auto Detect] and select the machine when it is detected, and then click [Next]. If the machine is not detected Click [Refresh]. If the problem persists, select [IP address] or [MAC address], enter the IP address or MAC address of the machine ( Viewing Network Settings) and then click [Next].
  • Page 77 When the next screen is displayed, follow the instructions on the screen. When you select the [Device Type], select [Canon Network Printing Device with P9100] under [Standard]. Click [Finish]. Click [Close]. Changing the port type or number If the printing protocol (LPD or RAW) has been changed on the machine side (...
  • Page 78 Click [OK]. Click [Close]. Downloaded from ManualsPrinter.com Manuals...
  • Page 79: Configuring The Machine For Your Network Environment

    0HWJ-029 Configuring the Machine for Your Network Environment The size and configuration of a network varies depending on the purpose of the network. This machine has been designed to be compatible with as many network configurations as possible, and it is equipped with a variety of network technologies. Consult your network administrator and set a configuration to suit your network environment.
  • Page 80: Changing The Maximum Transmission Unit

    0HWJ-02A Changing the Maximum Transmission Unit In most Ethernet networks, the maximum size of a packet that can be sent is 1500 bytes. A packet refers to a small chunk of data. The original data is divided into packets before being sent. The maximum transmission unit (MTU) may vary on each network. Change the settings of the machine as necessary.
  • Page 81 Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. LINKS Setting a Wait Time for Connecting to a Network Downloaded from ManualsPrinter.com Manuals...
  • Page 82: Setting A Wait Time For Connecting To A Network

    0HWJ-02C Setting a Wait Time for Connecting to a Network When a network is designed with multiple switching hubs or bridges in order to provide redundant connectivity, it must have a mechanism to prevent packets from looping. One effective solution is to define the role of each switch port. However, communication may still be disrupted for a certain time immediately after you change the network, for example by adding a new device.
  • Page 83 LINKS Changing the Maximum Transmission Unit Downloaded from ManualsPrinter.com Manuals...
  • Page 84: Configuring Dns

    0HWJ-02E Configuring DNS DNS (Domain Name System) provides a service for name resolution that associates a host (or domain) name with an IP address. Configure the DNS, mDNS, or DHCP option settings as necessary according to your network. Note that the procedures for configuring DNS are different for IPv4 and IPv6.
  • Page 85 [DNS Settings] [Primary DNS Server Address] Enter the IP address of the DNS server. [Secondary DNS Server Address] When there is a secondary DNS server, enter its IP address. [Host Name] Enter up to 47 alphanumeric characters for the host name of the machine that is to be registered with the DNS server. [Domain Name] Enter up to 47 alphanumeric characters for the name of the domain the machine belongs to (such as "example.com").
  • Page 86 Configure the IPv6 DNS settings. The [Use IPv6] check box must be selected to configure the settings. Setting IPv6 Addresses [DNS Settings] [Primary DNS Server Address] Enter the IP address of the DNS server. Addresses that start with "ff" (multicast addresses) and the loopback address (::1) cannot be entered.
  • Page 87 Setting IPv4 Address Setting IPv6 Addresses Viewing Network Settings Downloaded from ManualsPrinter.com Manuals...
  • Page 88: Configuring Wins

    0HWJ-02F Configuring WINS Windows Internet Name Service (WINS) is a name resolution service that associates a NetBIOS name (a computer or printer name in a NetBIOS network) with an IP address. To use WINS, a WINS server must be specified. To register this machine with a WINS server, a NetBIOS name and workgroup name must be set.
  • Page 89 [WINS Resolution] Select the check box to use WINS for name resolution. When not using WINS, clear the check box. [WINS Server Address] Enter the IP address (IPv4) of the WINS server. If the IP address of the WINS server is obtained from a DHCP server, the obtained IP address overrides the IP address entered in the [WINS Server Address] text box.
  • Page 90: Configuring Netbios

    0HWJ-02H Configuring NetBIOS To register this machine with a WINS server, a NetBIOS name and workgroup name must be set. Start the Remote UI and log on in System Manager Mode. Starting the Remote UI Click [Settings/Registration]. Click [Network Settings] [TCP/IP Settings].
  • Page 91 NetBIOS or workgroup names that start with an asterisk (*) cannot be registered with a WINS server. Click [OK]. Restart the machine. Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. LINKS Configuring WINS Downloaded from ManualsPrinter.com Manuals...
  • Page 92: Configuring Sntp

    0HWJ-02J Configuring SNTP Simple Network Time Protocol (SNTP) enables you to adjust the system clock by using a time server on the network. When you use SNTP, the system checks the timer server periodically, so that the system clock is always accurate.
  • Page 93 [Use SNTP] Select the check box to use SNTP for synchronization. Clear the check box if you do not want to use this function. [NTP Server Name] Enter the IP address of the NTP or SNTP server. If a DNS server is available on the network, you can enter "<host name>.<domain name>"...
  • Page 94 Downloaded from ManualsPrinter.com Manuals...
  • Page 95: Monitoring And Controlling The Machine With Snmp

    0HWJ-02K Monitoring and Controlling the Machine with SNMP Simple Network Management Protocol (SNMP) is a protocol for monitoring and controlling communication devices in a network by using a Management Information Base (MIB) database. The machine supports SNMPv1 and security-enhanced SNMPv3. They allow you to check the status of the machine from a computer when you print documents or use the Remote UI.
  • Page 96 Allows only viewing the values of MIB objects. [Dedicated Community Settings] Dedicated Community is a preset community, intended exclusively for administrators using Canon software, such as imageWARE Enterprise Management Console. Select [Off], [Read/Write] or [Read Only] for access privileges to MIB objects.
  • Page 97 Specify SNMPv3 settings. If you do not need to change SNMPv3 settings, proceed to the next step. [Use SNMPv3] Select the check box to enable SNMPv3. You can specify the rest of the SNMPv3 settings only when this check box is selected. [Enable User] Select the check box to enable [User Settings 1]/[User Settings 2]/[User Settings 3].
  • Page 98 Select the check box to enable monitoring of the printer management information of the machine via SNMP. To disable monitoring of the printer management information, clear the check box. Click [OK]. Restart the machine. Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. Disabling both SNMPv1 and SNMPv3 If both versions of SNMP are disabled, some of the functions of the machine become unavailable, such as obtaining machine information via the printer driver.
  • Page 99: Configuring Slp Communication With Imageware

    Service Location Protocol (SLP). SLP settings can be specified via the Remote UI. For more information about imageWARE, contact your local authorized Canon dealer. To change the SLP port number Changing Port Numbers Start the Remote UI and log on in System Manager Mode.
  • Page 100 Select the [Respond to Discovery] check box and enter the required information. [Respond to Discovery] Select the check box to set the machine to respond to imageWARE multicast discovery packets and enable management by imageWARE. If you do not want to respond, clear the check box. [Scope Name] To include the machine in a specific scope, enter up to 32 alphanumeric characters for the scope name.
  • Page 101: Security

    0HWJ-02R Security Confidential information is handled by information devices everywhere, including computers and printers, and any of these devices may become a target for malicious third parties at any time. Attackers may directly gain unauthorized access to your devices, or indirectly take advantage of negligence or improper use.
  • Page 102: Protecting The Machine From Unauthorized Access

    0HWJ-02S Protecting the Machine from Unauthorized Access To prevent unauthorized third parties from accessing and using the machine, you can implement multiple security measures, such as setting system manager passwords, using firewalls, and changing port numbers. Downloaded from ManualsPrinter.com Manuals...
  • Page 103: Setting System Manager Passwords

    0HWJ-02U Setting System Manager Passwords Administrator access rights are required to change machine settings from the Remote UI. After logging in as an administrator, use the following procedure to set the PIN (system manager password). The system manager password is critical to the security of the machine. Make sure that only system managers know the system manager password.
  • Page 104 [System Manager Name] Enter up to 32 alphanumeric characters for the name of the system manager. [Contact Information] Enter up to 32 alphanumeric characters for the contact information of the system manager. [E-Mail Address] Enter up to 64 alphanumeric characters for the e-mail address of the system manager. [System Manager Comment] Enter up to 32 alphanumeric characters for a comment about the system manager.
  • Page 105: Restricting Communication By Using Firewalls

    0HWJ-02W Restricting Communication by Using Firewalls Without proper security, unauthorized third parties can access computers and other communication devices that are connected to a network. To lower the risk of unauthorized access, you can allow communication with devices having specified IP addresses and reject communication with other devices.
  • Page 106 [IPv4 Address: Outbound Filter] Restrict data sent from the machine to a computer by specifying an IPv4 address. [IPv4 Address: Inbound Filter] Restrict data received by the machine from a computer by specifying an IPv4 address. [IPv6 Address: Outbound Filter] Restrict data sent from the machine to a computer by specifying an IPv6 address.
  • Page 107 Enter hexadecimal numbers delimited by ":" (colons) (Example: "fe80::10"). To specify a range of addresses Insert a hyphen ("-") between the addresses (Examples: "192.168.0.10-192.168.0.20" "fe80::10-fe80::20"). To specify a range of addresses with a prefix Enter an address, followed by a slash ("/") and a number indicating the prefix length (Examples: "192.168.0.32/27" "fe80::1234/64").
  • Page 108: Changing Port Numbers

    0HWJ-02X Changing Port Numbers Ports serve as endpoints for communicating with other devices. Typically, standard port numbers are used for major protocols, but devices that use these port numbers are vulnerable to attacks because these port numbers are well-known. To enhance security, some network administrators prefer to change the port numbers.
  • Page 109 [LPD]/[RAW] Change the port used for LPD printing or RAW printing. For details about each protocol, see Configuring Printing Protocols and Web Services. [HTTP] Change the port used by HTTP. HTTP is used for communications over the network, such as when you access the machine via the Remote UI.
  • Page 110: Enabling Ssl Encrypted Communication For The Remote Ui

    0HWJ-02Y Enabling SSL Encrypted Communication for the Remote UI Authorized users may incur unanticipated losses from attacks by malicious third parties, such as sniffing, spoofing, and tampering of data as it flows over a network. To protect your valuable data, you can encrypt Remote UI communication between the machine and a Web browser on the computer by using Secure Sockets Layer (SSL).
  • Page 111 Select the key to use from the list of keys and certificates, and click [Register Default Key]. Viewing details of a key pair or certificate You can check the details of the certificate or verify the certificate by clicking the corresponding text link under [Key Name], or the certificate icon.
  • Page 112 Starting the Remote UI with SSL enabled If you start the Remote UI when SSL is enabled, a security alert may be displayed regarding the security certificate. In this case, check that the correct URL is entered in the address field, and then proceed to display the Remote UI. Starting the Remote UI LINKS Generating Key Pairs...
  • Page 113: Configuring Settings For Key Pairs And Digital Certificates

    0HWJ-030 Configuring Settings for Key Pairs and Digital Certificates In order to encrypt communication with a remote device, an encryption key must be sent and received over an unsecured network beforehand. This problem is solved by public-key cryptography. Public-key cryptography ensures secure communication by protecting valuable information from attacks, such as sniffing, spoofing, and tampering of data as it flows over a network.
  • Page 114: Generating Key Pairs

    0HWJ-031 Generating Key Pairs The key pair required for encrypted communication via Secure Sockets Layer (SSL) can be generated with the machine. You can use SSL when accessing the machine via the Remote UI. Up to three key pairs can be registered on the machine. Start the Remote UI and log on in System Manager Mode.
  • Page 115 [Key Settings] [Key Name] Enter up to 24 alphanumeric characters for naming the key pair. Set a name that will be easy for you to find later in a list. [Signature Algorithm] Select the signature algorithm from the drop-down list. [Key Algorithm] The algorithm used to generate keys is RSA.
  • Page 116: Using Ca-issued Key Pairs And Digital Certificates

    0HWJ-032 Using CA-issued Key Pairs and Digital Certificates Key pairs and digital certificates can be obtained from a certification authority (CA) for use with the machine. After obtaining them from a CA, you can install and register key pairs and CA certificate files on the machine by using the Remote UI. Make sure that the key pair and the certificate satisfy the requirements of the machine ( Key and Certificate Operating Requirements).
  • Page 117 You can only install one file on this machine. If another file is already installed, click [Delete] [OK] to delete the previously installed file. Click [Browse], specify the file to install, and click [Start Installation]. The key pair or CA certificate from the computer is installed in the machine. Register the key pair or CA certificate.
  • Page 118 Click [Register] on the right of the CA certificate you want to register. LINKS Generating Key Pairs Verifying Key Pairs and CA Certificates Enabling SSL Encrypted Communication for the Remote UI Downloaded from ManualsPrinter.com Manuals...
  • Page 119: Verifying Key Pairs And Ca Certificates

    0HWJ-033 Verifying Key Pairs and CA Certificates Once key pairs and CA certificates are registered, you can view their detailed information or verify their effective dates and signature. Start the Remote UI and log on in System Manager Mode. Starting the Remote UI Click [Settings/Registration].
  • Page 120 The result from verifying the certificate is displayed as shown below. LINKS Generating Key Pairs Using CA-issued Key Pairs and Digital Certificates Downloaded from ManualsPrinter.com Manuals...
  • Page 121: Using The Remote Ui

    0HWJ-034 Using the Remote UI You can use a Web browser to operate the machine remotely, check the documents waiting to be printed, and check the status of the machine. You can also make network and other settings for the machine. The "Remote UI" starts when you enter the IP address of the machine in your Web browser.
  • Page 122: Starting The Remote Ui

    0HWJ-035 Starting the Remote UI To operate the machine remotely, start the Remote UI by entering the machine's IP address in your Web browser. Before starting, check the IP address that has been assigned to the machine ( Viewing Network Settings). If you do not know the machine's IP address, ask your network administrator, or start the Remote UI from the Printer Status Window ( Starting from the Printer Status Window).
  • Page 123 If you do not know the machine's IP address, you can start the Remote UI from the Printer Status Window. Select the machine by clicking in the system tray. Click Your Web browser starts, and the login page of the Remote UI appears. If a security alert is displayed A security alert may be displayed when communication with the Remote UI is encrypted ( Enabling SSL...
  • Page 124: Remote Ui Screens

    0HWJ-036 Remote UI Screens This section describes the main screens of the Remote UI. Portal Page (Main Page) [Status Monitor/Cancel] Page [Settings/Registration] Page Portal Page (Main Page) [Log Out] Logs out from the Remote UI and returns to the log on page. [Mail to System Manager] Displays a window for creating an e-mail to the system manager.
  • Page 125 Menu Click an item to display the content in the page on the right. Managing Documents and Checking the Machine Status Breadcrumb trail Indicates the series of pages you opened to display the current page. You can use this to check which page you are currently displaying.
  • Page 126: Managing Documents And Checking The Machine Status

    0HWJ-037 Managing Documents and Checking the Machine Status Checking the Current Status of Print Documents Checking the History of Printed Documents Checking Error Information Checking the Maximum Print Speed Checking System Manager Information Viewing the Page Counter Value The name of the application that requested printing may be added to the file name of printed documents. Checking the Current Status of Print Documents You can check a list of up to five documents that are currently printing or waiting to be printed.
  • Page 127 Checking Error Information When an error occurs, you can display this page by clicking the message displayed under [Error Information] on the Portal Page (main page). Portal Page (Main Page) Log on to the Remote UI ( Starting the Remote UI) [Status Monitor/Cancel] [Error Information] Checking the Maximum Print Speed...
  • Page 128 Log on to the Remote UI ( Starting the Remote UI) [Status Monitor/Cancel] [Device Information] Viewing the Page Counter Value This page displays a total page count of the documents that have been printed. Log on to the Remote UI ( Starting the Remote UI) [Status Monitor/Cancel] [Check Counter]...
  • Page 129: Changing Machine Settings

    0HWJ-038 Changing Machine Settings You can change various machine settings from your computer by using the Remote UI. For example, you can change network and security settings. However, to change settings under [System Management Settings], you must log on in System Manager Mode. Start the Remote UI Starting the Remote UI Click [Settings/Registration].
  • Page 130: Setting Menu List

    0HWJ-039 Setting Menu List This section describes the menu items that can be set using the Remote UI. Default settings are marked with a dagger ( ). [Preferences] Menu Display Settings Timer Settings [Adjustment/Maintenance] Menu Utility Menu [System Management Settings] Menu System Management Security Settings Network Settings...
  • Page 131 Use Daylight Saving Time Start January to March to December 1st to Last Monday to Sunday January to October to December 1st to Last Monday to Sunday Auto Sleep Time After 1 minute After 5 minutes After 10 minutes After 15 minutes After 30 minutes After 60 minutes After 90 minutes...
  • Page 132 Utility Menu You can clean the fixing unit inside the machine. Cleaning Clean the fixing unit if black spots or streaks appear on printouts. Note that you cannot clean the fixing unit when the machine has documents waiting to be printed. To clean the fixing unit, you need plain A4 size paper. Before starting, load A4 size paper in the multi-purpose tray.
  • Page 133 [System Manager Information] Specify the PIN and other system manager information. Setting System Manager Passwords [Device Information] [Device Name] Enter up to 32 alphanumeric characters for the name of the machine. [Location] Enter up to 32 alphanumeric characters for the location of the machine. [Support Link] Enter a link to support information about the machine.
  • Page 134 Use Filter Default Policy Reject Allow IPv4 Address: Inbound Filter Reject data received by the machine from a computer with a specified IPv4 address. Restricting Communication by Using Firewalls Use Filter Default Policy Reject Allow IPv6 Address: Outbound Filter Do not allow the machine to send data to a computer with a specified IPv6 address. Restricting Communication by Using Firewalls Use Filter...
  • Page 135 Host Name Domain Name DNS Dynamic Update DNS Dynamic Update Interval: 0 to 24 to 48 (hours) mDNS Settings Use mDNS mDNS Name DHCP Option Settings Acquire Host Name DNS Dynamic Update IPv6 Settings Specify settings for using the machine in an IPv6 network. Setting IPv6 Addresses Configuring DNS IP Address Settings...
  • Page 136 LPD Print Settings Enable or disable LPD, a printing protocol that can be used on any hardware platform or operating system. Configuring Printing Protocols and Web Services Use LPD Printing NetBIOS Settings Set a NetBIOS name and a workgroup name, which must be set to register this machine with a WINS server. Configuring NetBIOS NetBIOS Name...
  • Page 137 MTU Size 1300 1400 1500 SNTP Settings Specify whether to acquire the time from a time server on the network. Configuring SNTP Use SNTP NTP Server Name Polling Interval: 1 to 24 to 48 (hours) SNMP Settings Specify the settings for monitoring and controlling the machine from a computer running SNMP-compatible software. Monitoring and Controlling the Machine with SNMP SNMPv1 Settings...
  • Page 138 [Use Dedicated Port] Select the check box to use the dedicated port. Clear the check box if you do not want to use it. If you clear the check box, the Printer Status Window cannot acquire machine information. Waiting Time for Connection at Startup Specify a wait time for connecting to a network.
  • Page 139 [WPA/WPA2-PSK Settings]/[WEP Settings] Displays the current WPA/WPA2-PSK and WEP settings. Initialize Setting Information Initializes settings and returns the machine to the factory default state. Initialize Menu Returns the settings in the [Preferences] Menu to the factory default settings. Initializing Preferences Settings Initialize System Management Settings Returns the settings in the [System Management Settings] Menu to the factory default settings.
  • Page 140: Troubleshooting

    A Message Appears If the Printer Status Window displays an error message, see When an Error Message Appears. Common Problems If you suspect that the machine is malfunctioning, see the following sections before contacting Canon. Common Problems Installation/Settings Problems Printing Problems...
  • Page 141: Clearing Paper Jams

    Do not forcibly remove jammed paper from the machine Forcibly removing the paper may damage parts in the machine. If you are not able to remove the paper, contact your local authorized Canon dealer or the Canon help line. When a Problem Cannot Be Solved If you click [Troubleshooting Details], you can display the same troubleshooting methods that are described in this manual.
  • Page 142 Check whether paper is jammed inside the machine. Open the top cover. Remove the toner cartridge. Gently pull out the paper. Hold both edges of the paper, pull the leading edge of the paper down, and then pull it out. Replace the toner cartridge.
  • Page 143: When An Error Message Appears

    0HWJ-03E When an Error Message Appears An error message appears in the Printer Status Window when there is a problem with print processing, when the machine cannot communicate, or when some other problem prevents normal operation. See the following list for more information about error messages. Cannot Communicate with Printer Bidirectional communication is not enabled.
  • Page 144 Check Printed Output The job may not be printed normally. can be clicked to continue printing. If you continue printing and the results are not satisfactory, print the job again. Check Printer The toner cartridge is not set. Set the toner cartridge correctly. How to Replace Toner Cartridges There is paper from a paper jam left inside the machine.
  • Page 145 The machine is connected to an unsupported port. Check the port. Checking the Printer Port If the port you need is not available If you are using a network connection, configure the port. Configuring Printer Ports If you are using a USB connection, reinstall the printer driver. Printer Driver Installation Guide Insufficient Printer Memory The document being printed contains a page with a very large amount of data.
  • Page 146 If the same message reappears after you turn the power back ON, turn the power OFF, unplug the power plug from the AC power outlet and contact your local authorized Canon dealer. Make a note of the error code that is displayed, and have it ready when you contact your local authorized Canon dealer.
  • Page 147: Common Problems

    ON. Turning the Power ON Is the machine connected via wireless LAN (LBP6030w only) or a USB cable? Check whether the machine is connected correctly. In the case of wireless LAN, check whether the (Wi-Fi) indicator is lit.
  • Page 148: Installation/settings Problems

    0HWJ-03H Installation/Settings Problems Together with this section, see Common Problems. Problems with the Wireless LAN Connection (LBP6030w) Problems with the USB Connection Problems via the Print Server Problems with the Wireless LAN Connection (LBP6030w) Remote UI is not displayed. (Wi-Fi) indicator lights if a connection has been established. Check whether it is lit, and whether IP addresses are correct.
  • Page 149 Reset the wireless LAN settings Connecting to a Wireless LAN When you need to manually set up the connection If the wireless router is set up as described below, enter the required information manually. The stealth function is enabled. ANY connection refusal is enabled. The WEP key number to use is set to a number from 2 to 4.
  • Page 150: Printing Problems

    Printer Driver Installation Guide Can you print from other computers on the network? If you also cannot print from other computers, contact your local authorized Canon dealer or the Canon help line. USB connection Have you selected the correct port? If there is no port to use or you are not sure, reinstall the printer driver. When you reinstall the printer driver, the correct port is created automatically.
  • Page 151 Canon dealer or the Canon help line. Via print server Can you print from the print server? If you can print from the print server, check the connection between your computer and the print server. Problems via the Print Server Disable security software and other resident software.
  • Page 152: When You Cannot Print Properly

    When You Cannot Print Properly If printing results are not satisfactory, or paper creases or curls, try the following solutions. If the problems persist, contact your local authorized Canon dealer or the Canon help line. Smudge Marks Appear on the...
  • Page 153: Printing Results Are Not Satisfactory

    0HWJ-03L Printing Results Are Not Satisfactory Grime inside the machine may affect printing results. First try cleaning the machine. Cleaning the Machine Smudge Marks Appear on the Bottom Edge of Printouts Did you print data without margins, all the way to the edge of the page? This symptom occurs if a margin is set to none in the printer driver.
  • Page 154 long period. In the printer driver, change the setting of [Special Print Adjustment B]. The remedial effect is weakest for [Mode 1] and strongest for [Mode 3]. Try the adjustment starting with [Mode 1]. [Finishing] tab [Advanced Settings] [Special Print Adjustment B] Select mode When you select a stronger improvement effect, printing speed becomes slower.
  • Page 155 reload it into the machine. Using Up All of the Toner Are you using appropriate paper? Check the usable paper types, and replace with appropriate paper. Paper Have you specified the correct paper type? Specify the type of paper again, according to the type of paper that you are using. Basic Print Operations A Portion of the Page Is Not Printed/Printing Position is Wrong Did you print data without margins, all the way to the edge of the page?
  • Page 156 Are you using appropriate paper? Check the usable paper types, and replace with appropriate paper. Paper Is it time to replace the toner cartridge? Materials inside the toner cartridge may have deteriorated. Replace the toner cartridge. How to Replace Toner Cartridges Are you printing a document with strong contrasts between light and dark, and does the white appear around text or edges in an image? In the printer driver, set [Special Print Mode] to [Special Settings 2].
  • Page 157 Printed Barcode Cannot Be Read Are you trying to read a small barcode or one with thick lines? Enlarge the barcode. In the printer driver, set [Special Print Mode] to [Special Settings 1]. [Finishing] tab [Advanced Settings] [Special Print Mode] [Special Settings 1] When you specify [Special Settings 1], printouts may be faded.
  • Page 158: Paper Creases Or Curls

    0HWJ-03R Paper Creases or Curls Paper Creases Is the paper loaded correctly? Paper may crease when it is not loaded below the load limit guides, or when it is loaded obliquely. Loading Paper in the Multi-Purpose Tray Are you using paper that has absorbed moisture? Replace with appropriate paper.
  • Page 159 Printing speed may be slower when you select this check box. If you are using A4, Letter size, or Legal size paper, change the setting of [Wrinkle Adjustment] in the printer driver. The improvement effect is weaker for [Mode 1] and stronger for [Mode 2]. Try the adjustment starting with [Mode 1].
  • Page 160: Paper Is Fed Incorrectly

    0HWJ-03S Paper Is Fed Incorrectly Paper Is Not Fed/Two or More Sheets Are Fed Together Is the paper loaded correctly? Fan the paper stack thoroughly so that the sheets are not stuck together. Check whether the paper is loaded correctly. Loading Paper in the Multi-Purpose Tray Check whether the number of sheets of paper loaded is appropriate and whether the appropriate paper is used.
  • Page 161: When A Problem Cannot Be Solved

    0HWJ-03U When a Problem Cannot Be Solved If a problem cannot be resolved, contact your local authorized Canon dealer or the Canon help line. Do not disassemble or repair the machine yourself If you disassemble or repair the machine yourself, it may not be covered by warranty.
  • Page 162: Maintenance

    0HWJ-03W Maintenance This chapter describes upkeep of the machine, including how to clean the machine and print setting lists. Basic Maintenance Cleaning the Machine The machine becomes dirty Exterior Smudge marks appear on printouts Fixing Unit Replacing Toner Cartridges Replacing Toner Cartridges If you want to use all of the toner Using Up All of the Toner How to replace toner cartridges...
  • Page 163: Cleaning The Machine

    0HWJ-03X Cleaning the Machine Clean the machine regularly to prevent deterioration in printing quality and to ensure safe and trouble-free operation. Carefully read the safety instructions before you start cleaning. Maintenance and Inspections Where to Clean Exterior of the machine and ventilation slots Exterior Internal fixing unit Fixing Unit...
  • Page 164 Select [Options] [Utility] [Cleaning]. Click [OK]. The paper is fed slowly into the machine, and cleaning starts. The cleaning is done when the paper is completely ejected. Cleaning cannot be cancelled once it starts. Wait until it finishes (approx. 140 seconds). Cleaning from the Remote UI You can also clean the fixing unit from the [Utility Menu] page of the Remote UI.
  • Page 165: Replacing Toner Cartridges

    0HWJ-041 Replacing Toner Cartridges No warning message appears, even when toner begins to run low. Use the printout symptoms described below as a guide to when to replace the toner cartridge. How to Replace Toner Cartridges White streaks appear Faded Uneven density Afterimages Appear in Blank Areas White Spots Appear...
  • Page 166 You can continue printing when this message is displayed, but the print quality may deteriorate. Even if this message is not displayed, use the symptoms listed at the top of this page as a guide to replacing toner cartridges. Replace the toner cartridge when a symptom appears. LINKS Consumables Downloaded from ManualsPrinter.com Manuals...
  • Page 167: Using Up All Of The Toner

    0HWJ-042 Using Up All of the Toner Printout symptoms like the following appear when toner begins to run low. White streaks appear Faded Uneven density When symptoms like these appear, take the following steps. They will allow you to use up all of the toner in the toner cartridge. You will be able to continue printing for a while longer, until the toner runs out completely.
  • Page 168 Close the top cover. Downloaded from ManualsPrinter.com Manuals...
  • Page 169: How To Replace Toner Cartridges

    0HWJ-043 How to Replace Toner Cartridges Before replacing a toner cartridge, read the precautions in Maintenance and Inspections and Consumables. Open the top cover. Remove the toner cartridge. Remove the new toner cartridge from the protective bag. Shake the toner cartridge 5 or 6 times as shown below to evenly distribute the toner inside the cartridge, and then place it on a flat surface.
  • Page 170 When pulling out the sealing tape If any sealing tape remains inside the toner cartridge, print quality may deteriorate. Do not pull the sealing tape at an angle. If the sealing tape breaks, you may not be able to pull it out completely. If the sealing tape becomes stuck when pulling it out, keep pulling until it is completely removed.
  • Page 171: Printing Setting Lists

    [Configuration Page Print] or [Network Status Print]. [Configuration Page Print] Prints a list of the settings under [Options] [Device Settings] together with machine version information. [Network Status Print] (LBP6030w) Prints a list of the network settings of the machine. Click [OK]. Output example:...
  • Page 172 You can also use the machine's (Paper) key to print and view a list of the machine's IPv4 settings, MAC address, wireless LAN settings, and version information. Viewing Network Settings Downloaded from ManualsPrinter.com Manuals...
  • Page 173: Viewing The Page Counter Value

    0HWJ-045 Viewing the Page Counter Value You can check the total number of pages that the machine has printed by viewing the page counter in the Printer Status Window. Select the machine by clicking in the system tray. Select [Options] [Counter Information].
  • Page 174: Initializing Settings

    0HWJ-046 Initializing Settings You can restore the machine's settings to the factory default settings. Initializing Preferences Settings Initializing System Management Settings Initializing Key and Certificate Settings Downloaded from ManualsPrinter.com Manuals...
  • Page 175: Initializing Preferences Settings

    0HWJ-047 Initializing Preferences Settings You can initialize the settings of the Remote UI [Preferences] menu ( Setting Menu List) to return them to the factory default settings. Start the Remote UI and log on in System Manager Mode. Starting the Remote UI Click [Settings/Registration].
  • Page 176: Initializing System Management Settings

    0HWJ-048 Initializing System Management Settings You can initialize the settings in the Remote UI [System Management Settings] menu ( Setting Menu List) to return them to the factory default settings. To initialize [Key and Certificate Settings] and [CA Certificate Settings] in [Security Settings], see Initializing Key and Certificate Settings.
  • Page 177 If you initialized the network settings, restart the machine. Turn OFF the machine, wait for at least 10 seconds, and turn it back ON. Initializing by Using the Wi-Fi Key You can use the machine's (Wi-Fi) key to initialize the machine's system management settings. If you turn OFF the machine, and then turn ON the machine while pressing the (Wi-Fi) key, all of the settings in the [System Management Settings] menu Setting Menu List) of the Remote UI are initialized at once.
  • Page 178: Initializing Key And Certificate Settings

    0HWJ-049 Initializing Key and Certificate Settings You can restore the settings of key pairs (Key and certificate settings) and CA certificates to the factory default settings. Note that any key pairs that you have registered in the machine and any CA certificates (except the preinstalled CA certificates) will be deleted by the initialization.
  • Page 179 LINKS Configuring Settings for Key Pairs and Digital Certificates Downloaded from ManualsPrinter.com Manuals...
  • Page 180: Relocating The Machine

    0HWJ-04A Relocating the Machine The machine is heavy. To avoid injury, be sure to follow the procedure below when moving the machine. Also be sure to read the safety instructions before you begin. Important Safety Instructions Turn OFF the machine and computer. When you turn OFF the machine, data that is waiting to be printed is deleted.
  • Page 181: Appendix

    0HWJ-04C Appendix This chapter contains technical specifications of this machine, instructions on how to use the e-Manual, disclaimers, copyright information, and other information that you may need. Refer to it as required. Downloaded from ManualsPrinter.com Manuals...
  • Page 182: Feature Highlights

    0HWJ-052 Feature Highlights Give the features that are described in this section a try. The features are grouped under four headings: "Going Green and Saving Money," "Improving Efficiency," and "So Much More." Downloaded from ManualsPrinter.com Manuals...
  • Page 183: Going Green And Saving Money

    0HWJ-053 Going Green and Saving Money Print Multiple Pages on a Single Sheet When there are many pages in a document, the printout can be inconveniently bulky – hard to carry around and store, and also hard to read. But there is a solution. Print multiple pages onto one sheet! This allows you to save paper and make your documents slimmer and easier to handle.
  • Page 184: Improving Efficiency

    Save time and trouble by eliminating trips between your desk and the machine. The Remote UI makes it simple to configure the machine, including the many network setting items. The Remote UI is available on the LBP6030w only. For more information about the Printer Status Window, see Printer Status Window.
  • Page 185 When you have a number of documents to print, it would be convenient to print them all with one operation. Canon PageComposer allows you to combine multiple documents and print them all at once. It is an easy way to save time and work more efficiently.
  • Page 186: So Much More

    For more information about this function, see Printing Watermarks. Go Wireless (LBP6030w) No cables, easy installation, simple maintenance. If you've got a WPS wireless LAN router, bypass the settings process altogether and be ready to go before you know it. Enjoy the kind of clutter-free and easy to use document system that you can only get from wireless.
  • Page 187 For more information about this function, see Collating Printouts by Page. Downloaded from ManualsPrinter.com Manuals...
  • Page 188: Specifications

    0HWJ-04E Specifications Due to continuing product enhancements, the specifications of this machine are subject to change without notice. Machine Specifications Wireless LAN Specifications Paper Downloaded from ManualsPrinter.com Manuals...
  • Page 189: Machine Specifications

    During printing: 49.3 dB Operating Environment Environmental Conditions Temperature: 10 to 30 °C (machine only) Humidity: 20 to 80% RH (no condensation) LBP6030w USB interface: Hi-Speed USB/USB Network interface: IEEE 802.11b/g/n Host Interface LBP6030B / LBP6030 USB interface: Hi-Speed USB/USB LBP6030w...
  • Page 190: Software Specifications

    Maximum: 870 W or less During operation: Approx. 330 W During standby: 1.8 W or less (USB connection) Power 2.8 W or less (wireless LAN connection) (LBP6030w only) Consumption During sleep mode: (20 °C) 0.8 W or less (USB connection) 1.6 W or less (wireless LAN connection) (LBP6030w only)
  • Page 191: Wireless Lan Specifications

    0HWJ-04H Wireless LAN Specifications Standards IEEE 802.11b/g/n Transmission Scheme DS-SS system, OFDM system Frequency Range 2,412 to 2,472 MHz IEEE 802.11b 1/2/5.5/11 Mbps IEEE 802.11g 6/9/12/18/24/36/48/54 Mbps IEEE 802.11n Data Transmission Rate SGI Invalidated 20 MHz: 6.5/13/19.5/26/39/52/58.5/65 Mbps SGI Validated 20 MHz: 7.2/14.4/21.7/28.9/43.3/57.8/72.2 Mbps SGI Invalidated 40 MHz: 13.5/27/40.5/81/108/121.5/135 Mbps...
  • Page 192: Paper

    0HWJ-04J Paper Supported Paper Sizes Paper sizes that can be loaded in the multi-purpose tray are listed below. A4 (210.0 mm x 297.0 mm) B5 (182.0 mm x 257.0 mm) A5 (148.5 mm x 210.0 mm) Legal (215.9 mm x 355.6 mm) Letter (215.9 mm x 279.4 mm) Executive (184.2 mm x 266.7 mm) Oficio (216.0 mm x 317.0 mm)
  • Page 193 Downloaded from ManualsPrinter.com Manuals...
  • Page 194: Consumables

    Consumables The following is a guide to the estimated replacement time for the consumables used in this machine. Purchase consumables at your local authorized Canon dealer. Observe safety and health precautions when storing and handling consumables ( Consumables). Depending on the installation environment, printing paper size, or document type, you may need to replace consumables before the end of the estimated lifetime.
  • Page 195: Manuals Included With The Machine

    0HWJ-007 Manuals Included with the Machine The manuals listed below are included with the machine. Refer to them as necessary. Read this manual first. It contains easy to understand explanations of everything you need to do to set up the machine, from removing the packing materials to configuring the settings. It also explains basic maintenance.
  • Page 196: Using The E-manual

    0HWJ-04L Using the e-Manual The e-Manual is a manual that can be viewed on your computer. It describes all of the functions of the machine. You can search for information about what you want to do, or enter a keyword to quickly find the page you are looking for. You can use the e-Manual by installing it on your computer, or start the e-Manual directly from the CD-ROM/DVD-ROM.
  • Page 197: Installing The E-manual

    0HWJ-04R Installing the e-Manual Install the e-Manual on your computer by using the CD-ROM/DVD-ROM that comes with the machine. Insert the User Software CD-ROM/DVD-ROM into the drive on the computer. Click [Custom Installation]. If the above screen does not appear Displaying the [CD-ROM/DVD-ROM Setup] Screen If [AutoPlay] is displayed, click [Run MInst.exe].
  • Page 198 If you want to change the installation destination, click [Browse] and select your desired location. The installation begins. Click [Exit]. Click [Next] [Exit]. Viewing the e-Manual Double-click the shortcut icon of the e-Manual on the desktop. Downloaded from ManualsPrinter.com Manuals...
  • Page 199 If a security warning message appears Click [Allow blocked content]. Viewing the e-Manual Directly from the CD-ROM/DVD-ROM Insert the User Software CD-ROM/DVD-ROM into the drive on the computer. If the [CD-ROM/DVD-ROM Setup] screen does not appear Displaying the [CD-ROM/DVD-ROM Setup] Screen If [AutoPlay] is displayed, click [Run MInst.exe].
  • Page 200: Uninstalling The E-manual

    0HWJ-04S Uninstalling the e-Manual You can remove the e-Manual from the computer to restore the computer to the same state it was in before the e-Manual was installed. Insert the User Software CD-ROM/DVD-ROM into the drive on the computer. Click [Start Software Programs]. If the above screen does not appear Displaying the [CD-ROM/DVD-ROM Setup] Screen If [AutoPlay] is displayed, click [Run MInst.exe].
  • Page 201 Click [Back] [Exit]. Downloaded from ManualsPrinter.com Manuals...
  • Page 202: Screen Layout Of The E-manual

    The e-Manual is divided into different screens, and the content of each screen varies. Top Page This page appears when the e-Manual is started. Canon Click to return to the top page from any other page. [Contents] tab/[Search] tab Click to toggle the display between the [Contents] tab and [Search] tab.
  • Page 203 This page provides a variety of practical examples of ways to use the machine. Click to toggle the display of practical examples by category, or click the sliding display for more information about each category. The sliding display can be stopped by moving the pointer onto it.
  • Page 204 Chapter icons and topic titles are displayed in this tab. The [Contents] tab can be widened and narrowed. [Expand All]/[Collapse All] Click [Expand All] to display all of the subsections of all topics. Click [Collapse All] to close all of the subsections of all the topics.
  • Page 205 This displays pages that contain the specified keywords. From the results, locate the page you are looking for and click the topic title of the page. If the results cannot be displayed on one page, click or a page number to display the results on the corresponding page.
  • Page 206: Viewing The E-manual

    Computer screens Unless otherwise noted, displays used in the e-Manual are those for the LBP6030w. Depending on the operating system you are using, the appearance of the displays in this manual may differ slightly from the displays that you see. Also, the appearance of printer drivers and software may differ depending on their version.
  • Page 207: Other

    0HWJ-04X Other This section describes basic Windows operations and includes disclaimers, copyright information, and other information. Downloaded from ManualsPrinter.com Manuals...
  • Page 208: Basic Windows Operations

    0HWJ-04Y Basic Windows Operations Displaying [Computer] or [My Computer] Displaying the Printer Folder Enabling [Network discovery] Displaying Shared Printers in the Print Server Displaying the [CD-ROM/DVD-ROM Setup] Screen Printing a Test Page in Windows Checking the Bit Architecture Checking the Printer Port Checking Bidirectional Communication Checking the SSID to Which Your Computer Is Connected Displaying [Computer] or [My Computer]...
  • Page 209 Displaying Shared Printers in the Print Server Open [Windows Explorer] or [File Explorer]. Windows XP/Vista/7/Server 2003/Server 2008 [Start] select [All Programs] or [Programs] [Accessories] [Windows Explorer]. Windows 8/Server 2012 Right-click the lower-left corner of the screen select [File Explorer]. Select a print server from [Network] or [My Network Places]. To check a computer on the network, you may need to enable [Network discovery] ( Enabling [Network discovery]) or search for the computer on the network.
  • Page 210 In the [General] tab, click [Print Test Page]. Windows prints the test page. Checking the Bit Architecture If you are not sure whether your computer is running 32-bit or 64-bit Windows, follow the procedure below to check. Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel].
  • Page 211 If you are using a network connection and have changed the machine's IP address (LBP6030w) If the [Description] of the selected port is [Canon MFNP Port], and the machine and the computer are on the same subnet, then the connection will be maintained. You do not need to add a new port. If it is [Standard TCP/IP Port], you need to add a new port.
  • Page 212 Display the printer folder. Displaying the Printer Folder Right-click the icon of the machine and click [Printer properties] or [Properties]. In the [Ports] tab, check that the [Enable bidirectional support] check box is selected. Checking the SSID to Which Your Computer Is Connected If your computer is connected to a wireless LAN network, click in the system tray to display the SSID of the connected wireless LAN router.
  • Page 213: For Mac Os Users

    Canon website when they become needed. Check the operating system of your computer and download the appropriate driver from the Canon website. For the driver installation procedure and how to operate the driver, see the "Printer Driver Guide for Macintosh."...
  • Page 214: Notice

    Safety regulations require the product's name to be registered. In some regions where this product is sold, the following name(s) in parentheses ( ) may be registered instead. LBP6030w / LBP6030B / LBP6030 (F166400) EMC requirements of EC Directive This equipment conforms with the essential EMC requirements of EC Directive. We declare that this product conforms with the EMC requirements of EC Directive at nominal mains input 230 V, 50 Hz although the rated input of the product is 220 to 240 V, 50/60 Hz.
  • Page 215 International ENERGY STAR Program ® As an ENERGY STAR Partner, Canon Inc. has determined that this product meets the ENERGY STAR Program for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment.
  • Page 216 Hereby, CANON INC., declares that AW-NM383 is in compliance with the essential requirements and other English relevant provisions of Directive 1999/5/EC. Español Por medio de la presente CANON INC. declara que el AW-NM383 cumple con los requisitos esenciales y [Spanish] cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999/5/CE. &$121 ,1&...
  • Page 217 $:10  [Bulgarian] Íslenska Hér með lýsir CANON INC. því yfir að AW-NM383 sé í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru [Icelandic] í tilskipun 1999/5/EC. Norsk CANON INC. erklærer herved at utstyret AW-NM383 er i samsvar med de grunnleggende krav og øvrige [Norwegian] relevante krav i direktiv 1999/5/EF.
  • Page 218 The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
  • Page 219: Office Locations

    30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON MARKETING JAPAN INC. 16-6, Konan 2-chome, Minato-ku, Tokyo 108-8011, Japan CANON U.S.A., INC. One Canon Park, Melville, NY 11747, U.S.A. CANON EUROPA N.V. Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands CANON CHINA CO. LTD.
  • Page 220 Downloaded from ManualsPrinter.com Manuals...
  • Page 221 Introduction System Requirements Installing Installing from the Supplied CD-ROM/DVD-ROM Installing after Downloading from the Canon Website Installing to Use WSD Setting Up a Print Server Configuring Settings on the Print Server Computer Installing Drivers via the Print Server (Client Settings)
  • Page 222: Introduction

    0JAY-000 Introduction This Installation Guide mainly explains how to install a printer driver and how to set up a print server. System requirements for installation of printer drivers System Requirements Installing This section explains how to install a printer driver and how to set up the printer so that it is ready to print. Installing Setting Up a Print Server This section explains how to set up a print server on the network, and how to install printer drivers on client computers via the print...
  • Page 223: System Requirements

    Windows Server 2012 (64-bit version only) Windows Server 2012 R2 (64-bit version only) Computer A computer running one of the above operating systems For information about support for the latest operating systems and service packs, visit the Canon website (http://www.canon.com/). Downloaded from ManualsPrinter.com Manuals...
  • Page 224: Installing

    Installing after Downloading from the Canon Website The latest printer driver versions are available for downloading from the Canon website. Download a printer driver if, for example, the drivers on the CD-ROM/DVD-ROM do not support the operating system of your computer.
  • Page 225: Installing From The Supplied Cd-rom/dvd-rom

    0JAY-007 Installing from the Supplied CD-ROM/DVD-ROM The order of operations in an Easy Installation is "Configure network settings" "Install the printer driver" "Install the e-Manual." If you are connecting the printer and a computer via wireless LAN, read Things to Check before Starting before starting. If you are making a USB connection, turn OFF the printer.
  • Page 226 Read the License Agreement and click [Yes] to agree. Configure the network settings. Wireless LAN Connection Select [Wireless LAN Connection], and click [Next]. Follow the on-screen instructions to configure the network settings. If there is something you do not understand Click [Useful Tips] at the bottom left of the screen to display troubleshooting tips.
  • Page 227 USB Connection Select [USB Connection], and click [Next]. Click [Next]. Install the printer driver. Wireless LAN Connection Select [Standard], select the [Reactivate Printers in the Sleep Mode and Search] check box, and click [Next]. If you are using the printer in an IPv6 environment, click [Detailed Settings] select [Standard TCP/IP Port] click [OK].
  • Page 228 If the [IPv6 Devices] tab is not displayed Return to the previous screen, and click [Detailed Settings] select [Standard TCP/IP Port]. If the printer that you want does not appear in [Printer List] Problems with the Wireless LAN Connection Select the [Set Printer Information] check box, and click [Next]. Set the printer information as necessary, and click [Next].
  • Page 229 Select [USB Connection], and click [Next]. Click [Yes]. When the following screen appears, connect the computer and the printer with a USB cable Connecting via USB), and turn ON the printer. Installation of the printer driver starts. If installation does not start Problems with the USB Connection Install the e-Manual.
  • Page 230 The Product Extended Survey Program is a program to send basic information related to installation and usage of the printer to Canon every month for 10 years. It does not send any other information, including your personal information. You can uninstall the Product Extended Survey Program at any time.
  • Page 231 If the e-Manual has been installed correctly, a shortcut icon for the e-Manual will be displayed on the desktop. However, the icon is not displayed if you selected [Custom Installation]. If the icon is not displayed Uninstall the printer driver ( Uninstalling Printer Drivers) and repeat the setup from the beginning.
  • Page 232: Installing After Downloading From The Canon Website

    0JAY-009 Installing after Downloading from the Canon Website Install the printer driver after downloading the latest version from the Canon website. Log on to the computer with an administrator account. Download the printer driver from the Canon website (http://www.canon.com/). For more information about how to download the printer driver, see the driver download page for your printer.
  • Page 233 Select [Standard], select the [Reactivate Printers in the Sleep Mode and Search] check box, and click [Next]. If you are using the printer in an IPv6 environment, click [Detailed Settings] select [Standard TCP/IP Port] click [OK]. About [Detailed Settings] You can select the port type. [MFNP Port] (only for IPv4 environment) This is a port that enables automatic detection of the printer's IP address.
  • Page 234 Set the printer information as necessary, and click [Next]. [Printer Name] Change the printer name as necessary. [Set as Default] Select the check box if you want to use your printer as your default printer. [Use as Shared Printer] Select the check box if you want to share the printer (using the computer where you are performing the installation as a print server).
  • Page 235 When the following screen appears, connect the computer and the printer with a USB cable Connecting via USB), and turn ON the printer. Installation of the printer driver starts. If installation does not start Problems with the USB Connection Select the [Restart My Computer Now] check box, and click [Restart]. Checking the Results of the Installation If the printer driver has been installed correctly, an icon for the installed printer will be displayed in the printer folder ( Displaying...
  • Page 236: Installing To Use Wsd

    0JAY-00A Installing to Use WSD If you are using Windows Vista/7/8/Server 2008/Server 2012, you can print by using the WSD (Web Services on Devices) protocol. If you want to use WSD, first install the printer driver and then add a network printer. Installing a Printer Driver Adding a Network Printer Installing a Printer Driver...
  • Page 237 Click [Browse]. Specify the folder where the printer driver is stored, select the Inf file, and click [Open]. Specify the folder where the printer driver is stored as follows. 32-bit operating system Specify [UFRII] [uk_eng] [32BIT] [Driver] folders of the CD-ROM/DVD-ROM or downloaded file. 64-bit operating system Specify [UFRII] [uk_eng]...
  • Page 238 Change the printer name as necessary, and click [Next]. The installation starts. Select [Do not share this printer], and click [Next]. If you want to share the printer, make sharing settings for the printer added with Adding a Network Printer. Configuring Settings on the Print Server Computer) Click [Finish].
  • Page 239 Adding a Network Printer Open the network folder. Windows Vista/Server 2008 [Start] select [Network]. Windows 7/Server 2008 R2 [Start] [Computer] select [Network]. Windows 8/Server 2012 Right-click the lower-left corner of the screen [File Explorer] select [Network]. Right-click the newly added printer icon, and click [Install]. Installation for using WSD is complete when an icon for the printer is added to the printer folder.
  • Page 240 Downloaded from ManualsPrinter.com Manuals...
  • Page 241: Setting Up A Print Server

    0JAY-00C Setting Up a Print Server You can lessen the burden on computers that request printing services by setting up a print server. You can also use the print server to install printer drivers on other computers, so that users of those computers do not need to install the printer driver from the CD- ROM/DVD-ROM.
  • Page 242: Configuring Settings On The Print Server Computer

    0JAY-00E Configuring Settings on the Print Server Computer Configure printer sharing settings on the computer that you want to use as the print server. The following procedure assumes that you have already installed the printer driver on the computer that you plan to use as the print server. If you have not installed the printer driver already, see Setting Up a Print Server during Printer Driver Installation.
  • Page 243 Insert the User Software CD-ROM/DVD-ROM into the drive on the computer. If you want to use printer drivers downloaded from the Canon website, download the additional drivers (printer drivers for processor versions that are different from that of the print server).
  • Page 244 Click [OK]. Setting Up a Print Server during Printer Driver Installation If you are using a printer connected by wireless LAN, you can set up a print server at the time when you install the printer driver. To set the computer onto which you are installing the print driver as a print server, select [Use as Shared Printer] in the [Printer Information] screen, which is displayed when you install the printer driver.
  • Page 245: Installing Drivers Via The Print Server (client Settings)

    0JAY-00F Installing Drivers via the Print Server (Client Settings) You can use the print server to install printer drivers for a shared printer on other computers (clients) on the same network. Because the printer drivers are installed via the print server, users of the other computers do not need to use the printer's CD-ROM/DVD-ROM. Log on to the computer with an administrator account.
  • Page 246: Updating And Uninstalling

    0JAY-00H Updating and Uninstalling This section explains how to update and uninstall printer drivers. It also explains how to uninstall the Product Extended Survey Program. Updating You can update installed printer drivers to the latest versions. Updating Uninstalling When you no longer need installed printer drivers or the Product Extended Survey Program, you can uninstall (delete) them. Uninstalling Downloaded from ManualsPrinter.com Manuals...
  • Page 247: Updating

    0JAY-00J Updating Proceed as follows to download the latest printer driver from the Canon website and update the printer driver installed on your computer. Log on to the computer with an administrator account. Download the printer driver from the Canon website (http://www.canon.com/).
  • Page 248 Check the printer information in [Printer List for Driver Installation], and click [Start]. Updating of the printer driver starts. Select [Restart My Computer Now], and click [Restart]. Downloaded from ManualsPrinter.com Manuals...
  • Page 249: Uninstalling

    0JAY-00K Uninstalling When you no longer need installed printer drivers or the Product Extended Survey Program, you can uninstall them to delete them from your computer. Uninstalling Printer Drivers Uninstalling the Product Extended Survey Program Uninstalling Printer Drivers Log on to the computer with an administrator account. Display [Programs and Features] or [Add or Remove Programs].
  • Page 250 Log on to the computer with an administrator account. Display [Programs and Features] or [Add or Remove Programs]. Displaying [Programs and Features] or [Add or Remove Programs] Select [Canon Laser Printer/Scanner/Fax Extended Survey Program], and click [Uninstall] or [Remove]. Downloaded from ManualsPrinter.com Manuals...
  • Page 251 Click [OK]. Downloaded from ManualsPrinter.com Manuals...
  • Page 252: Troubleshooting

    0JAY-00S Troubleshooting If you encounter problems during installation of the printer driver, see the following sections before contacting Canon. Problems with the Wireless LAN Connection Problems with the USB Connection Problems via the Print Server Problems with the Wireless LAN Connection The printer that you want does not appear in [Printer List].
  • Page 253 Reset the wireless LAN settings. Configuring Wireless LAN Network Settings When you need to manually set up the connection If the wireless router is set up as described below, enter the required information manually. The stealth function is enabled. ANY connection refusal is enabled. The WEP key number to use is set to a number from 2 to 4.
  • Page 254 Enabling [Network discovery] Downloaded from ManualsPrinter.com Manuals...
  • Page 255: Deleting The Usb Class Driver

    0JAY-00U Deleting the USB Class Driver Delete the USB class driver when it is not possible to install the printer driver correctly when using a USB connection. Note that even if you delete the USB class driver, it will be installed again automatically when you connect the printer and your computer with a USB cable.
  • Page 256 LINKS Connecting via USB Downloaded from ManualsPrinter.com Manuals...
  • Page 257: Appendix

    0JAY-00L Appendix The Appendix provides information you should know, such as how to connect the printer to your computer, how to use the Installation Guide, disclaimers, and copyright information. It also explains how to start the MF/LBP Network Setup Tool manually. Refer to it as necessary.
  • Page 258: Connecting The Printer To A Computer

    0JAY-002 Connecting the Printer to a Computer There are two ways to connect the printer to a computer: "via wireless LAN," and "via USB." Select the connection method that best suits your communication environment and devices. Connecting via Wireless LAN Connect the printer to a router via wireless communications.
  • Page 259: Connecting Via Wireless Lan

    0JAY-003 Connecting via Wireless LAN Connect the printer to a computer via a wireless LAN router. The printer and the router are connected wirelessly (via radio waves), so you do not need a LAN cable. To make wireless LAN settings, use the MF/LBP Network Setup Tool from your computer. Things to Check before Starting Configuring Wireless LAN Network Settings Things to Check before Starting...
  • Page 260 If there is something you do not understand Click [Useful Tips] at the bottom left of the screen to display troubleshooting tips. Downloaded from ManualsPrinter.com Manuals...
  • Page 261: Connecting Via Usb

    0JAY-004 Connecting via USB Connect the printer to a computer with a USB cable. Connect the flat connector of the USB cable ( ) to the computer, and connect the square connector ( ) to the printer. If your printer does not come with a USB cable, you will need to provide your own cable separately. Make sure that the USB cable you use has the following mark.
  • Page 262: Mf/lbp Network Setup Tool

    The Tool starts automatically when you install a printer driver from the User Software CD-ROM/DVD-ROM. If you want to start it alone manually, you can start it from the User Software CD-ROM/DVD-ROM or start it directly from a file downloaded from the Canon website.
  • Page 263 The MF/LBP Network Setup Tool is included among the files that you download to install a printer driver. Start by downloading the printer driver file, which contains the printer driver and associated files, from the Canon website (http://www.canon.com/). Unzip the downloaded file.
  • Page 264: Using The Installation Guide

    0JAY-00W Using the Installation Guide The Installation Guide is a manual that can be viewed on your computer. It provides information about the installation of printer drivers. You can find pages quickly by searching for what you want to do or by entering keywords. How to Find the Topic You Are Looking For You can find the page you are looking for using the following three methods.
  • Page 265: Screen Configuration Of The Installation Guide

    The Installation Guide is divided into different screens, and the content of each screen varies. Top Page This page appears when the Installation Guide is started. Canon logo Click to return to the top page from any other page. [Contents] tab/[Search] tab Click to toggle the display between the [Contents] tab and [Search] tab.
  • Page 266 [Contents] Chapter icons and topic titles are displayed in this tab. The [Contents] tab can be widened and narrowed. [Expand All]/[Collapse All] Click [Expand All] to display all of the subsections of all topics. Click [Collapse All] to close all of the subsections of all the topics.
  • Page 267 [Enter keyword(s) here] Enter one or more keywords and click to display search results in a results list. You can enter a phrase to find pages that contain all of the words in the phrase. To find an exact phrase, enclose it in double quotation marks. [Search options] Click to specify search conditions such as the scope of the search and case sensitivity.
  • Page 268: Viewing The Installation Guide

    0JAY-00Y Viewing the Installation Guide Marks Restrictions and cautions regarding the handling of the printer, useful tips, and other information are indicated using the marks below. Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the printer correctly and avoid damage to the printer or property.
  • Page 269: Other

    0JAY-010 Other This section describes basic Windows operations and includes disclaimers, copyright information, and other information. Downloaded from ManualsPrinter.com Manuals...
  • Page 270 0JAY-011 Basic Windows Operations Displaying the Printer Folder Enabling [Network discovery] Displaying the [CD-ROM/DVD-ROM Setup] Screen Checking the Bit Architecture Displaying [Programs and Features] or [Add or Remove Programs] Displaying [Device Manager] Displaying the Printer Folder Windows XP Professional/Server 2003 [Start] select [Printers and Faxes].
  • Page 271 If you are not sure whether your computer is running 32-bit or 64-bit Windows, follow the procedure below to check. Display [Control Panel]. Windows Vista/7/Server 2008 [Start] select [Control Panel]. Windows 8/Server 2012 Right-click the lower-left corner of the screen select [Control Panel].
  • Page 272: Notice

    The information in this document is subject to change without notice. CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.

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