Troubleshooting Problems And Odd Installation Problems - Black Box PC001 User Manual

PROTOCOL CONVERTER MODEL A/S-4
13. Troubleshooting Problems and
Odd Installation Problems
Listed below are some of the common problems found with installation and operation of the A/S-4 unit.
Find the problem you are experiencing and try the remedies listed to fix the problem.
PROBLEM
1. No Power
2. No power up
message
74
SYMPTOM
Power light on front of
A/S-4 is OFF
TCTS light is off,on
front oF A/S-4
TCTS light is on and
TTX light does not
blink when power is
applied to the A/S-4
unit
POSSIBLE REMEDIES
a. check wall power out-let for proper
operation.
b. Check to make sure the power
transformer for the A/S-4 is
plugged into the wall and into the
unit all the way.
a. A/S-4 Switches SW2, SW3
and SW6 for terminal port
are not set correctly, refer to
Section 4 in manual
b. Terminal device does not supply
DTR (if modem device is hooked to
terminal port, it does not supply DSR).
Turn on SW6/4 so A/S-4 unit will
supply DTR (if modem device turn
on SW6/5 so A/S-4 unit will supply
DSR).
a. Speed detect option is on,
type "S" to get power up message.
b. Typing "S" for speed option still
does not give power up message.
Baud rate cannot be matched by speed
detect option so set up switches on
A/S-4 to match terminal baud rate
(refer to Section 4.1).