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Resolve A Problem - Canon Color imageCLASS MF8580Cdw Basic Operation Manual

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Resolve a Problem

Follow the procedures below to resolve your problem.
If the machine makes strange noises or emits
smoke or odors:
Turn OFF the machine immediately, disconnect the
power cord, and contact the Canon Customer Care
Center. Do not attempt to disassemble or repair the
machine yourself.
If you attempt to repair the machine by
yourself, it may void the limited warranty.
Verify that the cables are connected
properly and that the power is turned
ON (See Getting Started).
Verify that the machine is not in
Sleep mode (
If the [Energy Saver] key blinks, press it to
exit the Sleep mode.
Press [Status Monitor] to check the
status of the machine (
If there are jobs in process, wait until the jobs
are finished.
Verify that the Error indicator is not
on or blinking (
Make sure that paper is loaded properly
Remove any jammed paper (
Turn OFF the machine, wait for more than
10 seconds, and then turn it ON again.
Verify that no message appears on
the display.
If a message appears, resolve the problem
If you cannot solve the problem
See [Troubleshooting] in the e-Manual
or the Q&A from the support page of the
official Canon Web site.
If you cannot solve the problem
Contact your local authorized Canon dealer
or the Canon help line for assistance.
Please have the following information ready when you
contact Canon.
Product name
Serial number
Place of purchase
Nature of problem
Steps you have taken to solve the problem and the


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  • Mona Dec 26, 2016 10:09:
    The paper comes out curl and unable to find where I can change the, Special Mode P, --On--
  • dr-man Jan 05, 2014 08:59:
    Canon Color imageCLASS MF8580Cdw Color Laser Multifunct​ion Printer Driver for Microsoft Windows