Direct Voice Mail, Forward & Follow Me, Hold - Lucent Technologies MERLIN LEGEND Release 3.1 Single-Line Telephone User Manual

Often-Used Features
-Direct Voice Mail-
If your company has voice mail, this feature allows you to dial a co-worker's voice mailbox without
calling that person or lets you transfer a call to a voice mailbox.
Usually, you activate the feature as soon as you lift the handset to make a call or while on a call that
you want to transfer to a voice mailbox. You can also use the feature after you have dialed an
extension; just do Step 1 below.
To call directly to another user's voice mail or transfer a call directly to another user's voice mail:
1. Press and release the Flash button.
For older single-line telephones , press and release the switchhook or Flash button.
2. Dial #56.
3. Dial the extension whose voice mail you want to call or transfer a call to.
Note: If you are transferring a call to an extension that does not have voice mail, you hear an error
tone and the call returns to you after a time interval.
*
If Transfer has been disabled by the system manager, you cannot transfer a call directly to another
user's mailbox.
-Forward & Follow
Forward and Follow Me send your calls to another phone. Use Forward at your own extension and
Follow Me at another extension where you want to receive calls. Both can be canceled at either phone.
If Delayed Call Forwarding is turned on through centralized telephone programming, calls ring at the
forwarding extension for the programmed number of rings (0–9) before being forwarded. To change
the Delayed Call Forwarding setting, contact your system manager.
To send calls from your extension to another
extension or an outside number:
1. Dial #33 at your extension.
2. Dial another extension or dial-out code plus
the telephone number and #.
3. After the double break in dial tone, hang up.
To cancel forwarding or following of your own
calls:
At your telephone, dial #33 and your extension.
-Hold-
Use Hold to leave a call temporarily when you don't want to hang up. If Transfer is not disabled, you
should use Park to hold a call (see Park & Pickup, p. 11).
To put a call on hold:
Note: The call must be picked up at your phone.
1. Press the Hold button or press and release the Flash button.
2. To return to the call on hold, again press the Hold button or press and release the Flash button.
To put a call on hold when you are using an older single-line telephone:
1. Press and release the switchhook or Flash button.
2. To return to the call on hold, again press and release the switchhook or Flash button.
*
If Transfer has been disabled by the system manager, you cannot activiate features while a call is on hold.
Me-
*
To receive calls at another extension:
1. Dial #34 at the extension.
2. Dial your own extension number.
3. After the double break in dial tone, hang up.
To cancel one extension forwarded or followed
to yours: at your extension, dial # 34 and the
extension.
To cancel all extensions forwarded or followed
to your extension: at your extension, dial
# 34 and hang up.
9
*
*