Often-Used Features
-Callback-
Ask your system manager whether Callback is available at your phone. Callback tells you when a
busy line (not a busy phone) or extension is free; after you dial and hear the busy signal, you don't
have to dial again. You can use Callback for only one call at a time.
To use Callback when you hear the busy (extension) or fast busy (outside line) signal:
1. Dial #55.
2. After 5 short beeps, hang up.
3. After hearing the priority ring (3 rings), lift the handset. After 3 short beeps, you hear dial tone
and the system dials the call.
To cancel a Callback request:
1. Lift the handset and dial # 55.
2. Hang up.
-Call
Waiting-
When a call is waiting, you hear a single beep for inside calls and 2 beeps for outside calls. Outside
Call Waiting does not work on all lines; ask your system manager if it is available at your phone.
In addition, your system manager must turn Call Waiting on or off at your phone.
To complete a call and answer a waiting call:
1. When you hear the call-waiting beeps, hang up.
2. Lift the handset.
To put a call on hold and pick up a waiting call:
1. To put the current call on hold, press and release the Flash button.
For older single-line telephones , press and release the switchhook or Flash button.
2. Dial #87 to connect to the waiting call.
3. Return to the held call by pressing and releasing the Flash button.
For older single-line telephones , press and release the switchhook or Flash button.
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If Transfer has been disabled by the system manager, you cannot put a call on hold and pick up a
waiting call.
-Conference-
Use Conference to add a third person (inside the system or at an outside number) to a call for a
3-way conference you originate.
To set up a conference call:
1. While on a call, press and release the Flash button.
For older single-line telephones , press and release the switchhook or Flash button.
2. Dial the outside number or extension.
3. Announce the conference.
4. Press and release the Flash button.
• To end the conference, hang up.
• To drop the last party added, press and release the Flash button.
For older single-line telephones , press and release the switchhook or Flash button.
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If Transfer has been disabled by the system manager, you cannot set up a conference call.
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