Lucent Technologies MERLIN LEGEND Release 3.1 MDC 9000 User Manual
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Lucent Technologies MERLIN LEGEND Release 3.1 MDC 9000 User Manual

Lucent Technologies MERLIN LEGEND Release 3.1 MDC 9000 User Manual

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Document #: 555-640-138
Comcode 107 713 828
Issue 1, March 1996
MERLIN LEGEND
Communications System
Releases 3.1 and 4.0
MDC 9000, MDW 9000, MDW 9010
Telephones User's Guide
Contents
Your MDC 9000 or MDW 9000/9010 Telephone ....................................................... 1
Describes the buttons and display
Understanding Your Telephone ......................................................................... 2
Feature Finder .......................................................................................... 4-5
Use to choose the right feature for the activity you want to perform.
Headsets .................................................................................................... 6
Headpiece, Using Headsets
Call Handling ............................................................................................... 7
Making & Answering Calls, Conference, Hold, Transfer
Messaging ............................................................................................... 8-9
Leaving Messages, Receiving Messages ........................................................... 8
Posting Messages, Signaling & Notify .............................................................. 9
Using Features ........................................................................................... 10
Feature Button, Feature Codes
Often-Used Features ................................................................................ 11-19
Account Codes, Authorization Codes ............................................................. 11
Auto Dial ............................................................................................... 12
Callback, Call Waiting .............................................................................. 13
Camp-On, Coverage, Direct Voice Mail ........................................................... 14
Do Not Disturb, Forward & Follow Me ............................................................ 15
Last Number Dial, Paging ........................................................................... 16
Park & Pickup, Personal Speed Dial .............................................................. 17
Pickup, Privacy, Recall ............................................................................. 18
Reminders, Saved Number Dial, System Speed Dial ............................................ 19
Troubleshooting ..................................................................................... 20-21
Solving Common Problems
Programming Buttons & Settings ................................................................. 22-23
Programming Codes .................................................................................. 23
Pull-Out Card
Remove this and use it to keep track of speed dial codes, group numbers,
and other information about your phone and system.
®

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Summary of Contents for Lucent Technologies MERLIN LEGEND Release 3.1 MDC 9000

  • Page 1: Table Of Contents

    Document #: 555-640-138 Comcode 107 713 828 Issue 1, March 1996 ® MERLIN LEGEND Communications System Releases 3.1 and 4.0 MDC 9000, MDW 9000, MDW 9010 Telephones User’s Guide Contents Your MDC 9000 or MDW 9000/9010 Telephone ............1 Describes the buttons and display Understanding Your Telephone .................
  • Page 2 Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it.

  • Page 3: Your Mdc 9000 Or Mdw 9000/9010 Telephone

    Your MDC 9000 or MDW 9000/9010 Telephone -Handset Display- User Instructions (MDC 9000) A quick reference To Update Display: to most important cordless Press Status phone features. Two Loud Beeps means : Move Closer to Base Unit PSTAT STAT/RANGE means : Antenna Move Closer to Base Unit Headset Jack...

  • Page 4: Understanding Your Telephone

    Understanding Your Telephone Line Button Types Tones Tone Meaning See Line Buttons, p. 3, for the location and definition of line buttons on your handset. Dial tone (steady) You can make a call. All Telephones Telephones with System Access (SA) Buttons Busy (slow repeating tone) The phone you are calling is busy.

  • Page 5: Line Button Types, Tones, Rings, Line Buttons, Using A Feature Button

    Line Buttons The lower buttons are programmed as shown below. 3,4, and 5 are programmable line buttons that you can program with features (p. 22). One may be programmed as a Feature button (p. 10) if you enter account codes (p. 11) during calls. PSTAT RANGE BATT...

  • Page 6: Feature Finder

    Feature Finder This table shows where to look for information about performing specific telephone activities. Any features that do not have detailed instructions can be used by following the directions in Using Features (p. 10) or programmed by following the instructions in Programming Buttons & Settings (p.
  • Page 7 Feature Finder Covering Calls If you want to ... Then Have a co-worker answer your calls. See Coverage, p. 14, and Line Button Types, p. 2. Answer all of a co-worker’s calls from your telephone. Stop your calls from being covered by others. Stop your outside calls from going to your company’s See Coverage, p.

  • Page 8: Headsets

    Headsets Headpiece Your Lucent Technologies cordless or wireless phone is equipped with a single-prong headset jack on the left, near the volume control switch (MDC 9000), or on the bottom, near the extension label (MDW 9000/9010). Your headset assists in call answering and provides hands-free operation.

  • Page 9: Call Handling

    Call Handling Making & Answering Calls First, review pp. 1–2 to find out about the buttons, tones, and rings on your telephone. If you have a headset, see p. 6. In this guide, instructions for using features may not include all the possible ways you can make a call.

  • Page 10: Messaging

    Messaging Your phone system has several features that allow you to leave messages for others in your office. If you use Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a display phone. If you wish to leave a message for a person who does not have a display telephone, use voice mail and the Direct Voice Mail feature (p.

  • Page 11: Posting Messages, Signaling & Notify

    Messaging Posting Messages To program: See Programming Buttons & Settings, p. 22. To post messages, you must program a Posted Messages button. A posted message appears on the display of any inside caller who tries to reach you, as long as that person has a display phone.There may be as many as 20 messages available to you for posting.

  • Page 12: Using Features

    Using Features There are two ways to activate a feature: • Directly, as explained below • By pressing a line button you programmed with the feature (see Programming Buttons & Settings, p. 22) Feature Button You do not need to program a Feature button unless you enter account codes (p. 11) during calls. See Using a Feature Button, p.

  • Page 13: Often-Used Features

    Often-Used Features Account Codes To program: See Programming Buttons & Settings, p. 22. In some companies, you enter an account code before or during a call, to indicate client billing information. You may be required to enter an account code for all outside calls, or an account code may be optional for incoming and outgoing calls.

  • Page 14: Auto Dial

    Often-Used Features Auto Dial This feature must be programmed on a line button; it dials an inside or outside number. There are two types of Auto Dial buttons, inside and outside. Use inside Auto Dial buttons to: • Dial other extensions or groups. •...

  • Page 15: Callback, Call Waiting

    Often-Used Features Callback To program: See Programming Buttons & Settings, p. 22. You can use Callback when an outside line or inside extension is busy. Your phone must have at least one SA button. Use Callback to reach: • Busy outside lines on Pool or SA buttons, when you dial the dial-out code and hear the fast busy signal •...

  • Page 16: Camp-On, Coverage, Direct Voice Mail

    Often-Used Features Camp-On To program: See Programming Buttons & Settings, p. 22. Use this feature to hold a call at a busy extension; the call rings when the extension is available. To camp on a busy extension so the call will ring at the extension when available: Turn the phone on and press the programmed Camp-On button, Press # or the programmed Feature button and dial 57.

  • Page 17: Do Not Disturb, Forward & Follow Me

    Often-Used Features Do Not Disturb Must be programmed on a button. To program: See Programming Buttons & Settings, p. 22. This feature prevents calls from ringing at your extension, although outside calls still flash at line buttons. If you have coverage, your calls are covered. If you have a programmed Posted Messages button (p.

  • Page 18: Last Number Dial, Paging

    Often-Used Features Last Number Dial To program: See Programming Buttons & Settings, p. 22. This feature automatically redials the last number you called. You should program Last Number Dial on a button. To use: 1. Turn the phone on and press the type of button used to place the first call (for example, ICOM or SA). 2.

  • Page 19: Park & Pickup, Personal Speed Dial

    Often-Used Features Park & Pickup To program: See Programming Buttons & Settings, p. 22. Park puts a call on a special kind of hold so that it can be answered from any phone in the system. While a call is parked, use Paging to summon the co-worker who should answer. The person picks up the call using Pickup (p.

  • Page 20: Pickup, Privacy, Recall

    Often-Used Features Pickup Pickup lets you pick up calls that are not ringing at your phone. Using Pickup, you can answer a parked call (see Park & Pickup, p. 17), a call ringing at a specific extension, or a call ringing on a specific line.

  • Page 21: Reminders, Saved Number Dial, System Speed Dial

    Often-Used Features Reminders To program: See Programming Buttons & Settings, p. 22. The Reminders feature allows you to set a time when your phone will ring like an alarm clock. Once your phone rings as an alarm, the reminder is canceled. You can set only one alarm at a time and it must be for the day you set it.

  • Page 22: Troubleshooting

    Troubleshooting If you have a problem with your cordless or wireless phone, you may be able to solve it by following procedures listed here. Symptom Possible Cause Possible Solution RANGE indicator appears The handset is out of range Move closer to the base or radio module. on the handset display.
  • Page 23 Troubleshooting Possible Solution Symptom Possible Cause Remove the battery from the handset for Handset does not respond There was a recent 10 seconds, then replace it †† to repeated button occurrence of lightning or presses. a power failure. Remove the handset from the base and †...

  • Page 24: Programming Buttons & Settings

    Conf Flash. Sends switchhook flash. Must be first entry in sequence. End of Dialing. Used to signal end of dialing sequence or to separate grouped digits. Copyright © 1996, Lucent Technologies. MERLIN LEGEND is a registered trademark of Lucent Technologies.

  • Page 25: Programming Codes

    Programming Buttons & Settings Programming Codes Account Code Personal Speed Dial # + (01–24) + 21 + phone Authorization Code number + # Auto Dial # + (01–24) + inside 22 + extension 21 + dial-out outside 21 + number code + # # Callback Pickup...
  • Page 26 Feature Codes Account Code 82 + code + # Messaging Authorization Code 80 + code + # cancel message 53 + extension Callback leave message Callback Cancel leave message without Call Waiting calling 53 + extension pick up call waiting call turn off Message light manually Camp-On...
  • Page 27 OFTEN-USED SYSTEM SPEED DIAL CODES Called Party Code Called Party Code POSTED MESSAGES Message Code Message Code DO NOT DISTURB...
  • Page 28 PAGING NUMBERS Paging Group/Page All Loudspeaker Paging Line Zone: Zone: Zone: Zone: Zone: Zone: COVERAGE/PICKUP/CALLING GROUPS Group Name No. Group Name PERSONAL SPEED DIAL CODES Called Party Code Called Party Code...

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Merlin legend release 3.1 mdw 9000Merlin legend mdw 9010

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