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Lucent Technologies TransTalk 9000 MDW 9030P Installation And Use Manual

Digital wireless system wireless pocketphone
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TransTalk
Digital Wireless System
MDW 9030P Wireless Pocketphone
Installation and Use
™
9000
503-801-160
Comcode 107972010
Issue 2
March 1997

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Summary of Contents for Lucent Technologies TransTalk 9000 MDW 9030P

  • Page 1 ™ TransTalk 9000 Digital Wireless System MDW 9030P Wireless Pocketphone Installation and Use 503-801-160 Comcode 107972010 Issue 2 March 1997...
  • Page 2 Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it.

  • Page 3: Table Of Contents

    Contents Introduction About TransTalk™ 9000 Products What Is a Wireless Phone? TransTalk 9000 System About the MDW 9030P Pocketphone Privacy Information Where Can You Use Your Pocketphone? Parts List Additional Parts Spare Battery and Headset Installing the MDW 9030P Pocketphone Important Safety Instructions Guidelines for Safe and Efficient Operation Basic Safety Precautions for Installation and Use...
  • Page 4 Battery Charger 2-33 Positioning the Battery Charger 2-33 Installing the Battery Charger 2-33 Inserting a Battery Pack into the Spare Battery Compartment 2-35 Removing a Battery Pack from the Spare Battery Compartment 2-35 Inserting the Handset into the Battery Charger's Handset Cradle 2-36 Removing the Handset from the Handset Cradle...
  • Page 5 Communications System Compatibility PARTNER Systems MERLIN Systems System 25, System 75, System 85, and DEFINITY Systems Warranty and Repair Information Lucent Technologies Limited Warranty and Limitation of Liability Limitation of Liability Repair Information In-Warranty Repairs Post-Warranty Repairs iii iii iii iii iii...
  • Page 6 Regulatory Information Specifications Index IN-1 Battery Charger Wall-Mounting Template Last Page iv iv iv iv iv...

  • Page 7: Introduction

    TransTalk 9000 family of wireless products, which also includes the MDW 9000 Telephone and the MDW 9010 Telephone. All of these phones are designed to Lucent Technologies' high standards for convenience, reliability, and innovation. TransTalk 9000 products are designed to work with your communications system (PART- NER , PARTNER II, PARTNER Plus, MERLIN , MERLIN II, MERLIN Plus, MERLIN LEGEND , System 25, System 75, System 85, or DEFINITY ) to provide wireless flexibility.

  • Page 8: Mdw 9000

    The TransTalk 9000 system enables you to use several different phone and carrier models in the same zone, but there are some compatibility issues to consider. You need to know the following: The name of the MDW phone (9000, 9010, or 9030P), located in the battery compart- ment of the handset.

  • Page 9: About The Mdw 9030P Pocketphone

    About the MDW 9030P Pocketphone The MDW 9030P Pocketphone is not only wireless, but it is also lightweight and pocket- sized. A removable carrying clip and a lanyard are provided with the handset. You can use either the clip or the lanyard for hands-free portability. The MDW 9030P also has a headset connector to accommodate an optional headset.

  • Page 10: Parts List

    Parts List Parts List Parts List Parts List Parts List Along with this book and the MDW 9030P Pocketphone Quick Reference , the box should contain the items shown below. If it does not, call for customer support as described on the inside front cover of this book.

  • Page 11: Additional Parts

    Additional Parts Additional Parts Additional Parts Additional Parts Additional Parts The following parts may be necessary, depending upon your installation. This Kit of Parts is required only when a single (stand-alone) MDW 9030P Pocketphone is installed: Rubber Feet (4) Radio Module 11-foot (3.4 m) Philips Head Wall Mounting Power Cord/AC Adapter...

  • Page 12: Spare Battery And Headset

    Spare Battery and Headset Spare Battery and Headset Spare Battery and Headset Spare Battery and Headset Spare Battery and Headset One nickel metal hydride battery pack, which provides up to 3 hours of talk time, comes with your MDW 9030P Pocketphone. For extended phone usage, you should purchase an additional battery pack.

  • Page 13: Installing The Mdw 9030P Pocketphone

    Installing the MDW 9030P Pocketphone Important Safety Instructions This book contains instructions related to safety labels on the product: The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the product.

  • Page 14: Guidelines For Safe And Efficient Operation

    Guidelines for Safe and Efficient Operation Guidelines for Safe and Efficient Operation Guidelines for Safe and Efficient Operation Guidelines for Safe and Efficient Operation Guidelines for Safe and Efficient Operation Your wireless telephone is a radio transmitter and receiver. When the phone is turned on, it receives and sends out radio frequency (RF) energy.

  • Page 15: Basic Safety Precautions For Installation And Use

    See the documentation that came with your communications system for more information. CAUTION: This equipment is for installation on Lucent Technologies PARTNER, PARTNER Plus, PARTNER II, MERLIN, MERLIN Plus, MERLIN II, MERLIN LEGEND, System 25, System 75, System 85, and DEFINITY communications systems only.

  • Page 16: Additional Safety Instructions For Installation Personnel

    – Installing a new radio module – Connecting or disconnecting telephone line cords – Adding a carrier Use only the type of battery pack shipped with this product. WARNING: The rechargeable battery pack may contain elements that are harmful to the environment (for example, nickel).

  • Page 17: Ac Outlet Check

    Use only the power supply (Comcode 847224227) shipped with the carrier. Use only the correct power source. If you are not sure of the power supply to your location, consult your local power company. This product uses a 3-prong plug. Such plugs are designed for your safety. Do not attempt to defeat this purpose.

  • Page 18: Radio Modules And Carriers

    Radio Modules and Carriers This section explains how to install radio modules and carriers. You should proceed through this section in the following order: 1. “Key Components” 2. “Positioning a Single Radio Module or Carrier(s)” 3. "Wireless Test Mode" 4. Choose one of the following paths, depending upon which components you are install- ing: If you are installing a single radio module, go to “Installing a Single Radio Module.”...

  • Page 19: Key Components

    Key Components Key Components Key Components Key Components Key Components Each radio module communicates with a corresponding handset. The matching sets are identified by a serial number located on the bottom of the radio module and in the battery compartment of the handset. Antenna Mounting Hook...

  • Page 20: Out Of Sync Led

    A carrier is required when installing two or more MDW 9030P Pocketphones. Power DIP Control/Expansion Switch DIP Switch Radio RANS Radio Module Module Mounting Mounting Rods Rods Wall Mount Wall Mount Hole Hole In Jack Power Cord Out Jack I O N C A U T Connector O N LY...

  • Page 21: Positioning A Radio Module Or Carrier(S)

    Positioning a Radio Module or Carrier(s) Positioning a Radio Module or Carrier(s) Positioning a Radio Module or Carrier(s) Positioning a Radio Module or Carrier(s) Positioning a Radio Module or Carrier(s) Each of your handsets and its corresponding radio module operates within a single zone of coverage: Approximately Approximately...
  • Page 22 The radio module or carrier(s) should not be within 3 feet (.9 m) of any large metal object, and should not have metal objects in the line of sight to the operating area of the handset. The radio module or carrier(s) should not be within 6 feet (1.8 m) of equipment with microprocessors such as answering machines, personal computers, and fax machines;...

  • Page 23: Wireless Test Mode

    NOTE: NOTE: Ignore anything that displays if you press while in Wireless Test Mode. These displays are for Lucent Technologies technicians’ use only. 1. Make sure the handset is turned off. " 2. Press and hold the Select button ( ) for three seconds.
  • Page 24 The higher the number, the stronger the signal, as shown in the following table. You can press again to show a subsequent signal-strength reading. Each time you press , you get a new reading. Display Number Display Number Display Number Display Number Display Number Signal Strength Is...

  • Page 25: Installing A Single Radio Module

    Go to one of the following sections: If installing one MDW 9030P Pocketphone, go to “Installing a Single Radio Module.” Otherwise, go to “Setting the Power Level.” Installing a Single Radio Module Installing a Single Radio Module Installing a Single Radio Module Installing a Single Radio Module Installing a Single Radio Module Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antenna and ceiling...
  • Page 26 Insert one end of the telephone line cord into an extension jack or terminal/station connector on your communications system switch/control unit MUSIC HOLD (refer to your communications system manual for the proper location). PAGE SMDR MODULE MODULE PROCESSOR MODULE MODULE MODULE MUSIC HOLD...

  • Page 27: Setting The Power Level

    Setting the Power Level Setting the Power Level Setting the Power Level Setting the Power Level Setting the Power Level If you are installing one or more carriers in a strip mall, high-rise office building, or similar environment, the MDW 9030P Pocketphones may interfere with other wireless products in use.
  • Page 28 Use a nonmetallic, pointed object to set each carrier’s DIP switch according to the following table. IMPORTANT: You must set the DIP switch for all of the carriers to the same setting. Desired Range (Approximate) Power DIP Switch Settings 500 to 900 feet (152 to 274 m) 300 to 500 feet (91 to 152 m)

  • Page 29: Setting The Control/Expansion Dip Switch

    Setting the Control/Expansion DIP Switch Setting the Control/Expansion DIP Switch Setting the Control/Expansion DIP Switch Setting the Control/Expansion DIP Switch Setting the Control/Expansion DIP Switch You must follow the instructions in this section if you are installing multiple carriers. Other- wise, skip to “Installing a Single Carrier on a Shelf or Desk”...

  • Page 30: Installing A Single Carrier On A Shelf Or Desk

    Installing a Single Carrier on a Shelf or Desk Installing a Single Carrier on a Shelf or Desk Installing a Single Carrier on a Shelf or Desk Installing a Single Carrier on a Shelf or Desk Installing a Single Carrier on a Shelf or Desk You will not receive optimum performance if unit is placed on a desk or low shelf Install as high as possible, leaving 6–12 inches (15.2–30.5 cm) between antennas and ceiling if on high shelf...
  • Page 31 When the card edge is fully seated, a snap lock on the bottom of the radio module will engage. Insert a telephone line cord into the bottom of each radio module. Slide the telephone line cords through the rear exit slots on the bottom of the carrier. Cords originating from Modules 1 and 6 can share exit slots with cords from Modules 2 and 5 respectively.
  • Page 32 Insert the carrier’s AC adapter cord into the left side of the carrier. Place the carrier on its feet towards the back of the shelf or desk, making sure it is in a stable position. Be sure the telephone line cords come out the rear exit slots in the back of the unit.

  • Page 33: Installing A Single Carrier On A Wall

    Installing a Single Carrier on a Wall Installing a Single Carrier on a Wall Installing a Single Carrier on a Wall Installing a Single Carrier on a Wall Installing a Single Carrier on a Wall Install high on wall, leaving 6–12 inches (15.2–30.5 cm) between antennas and ceiling Never install or remove a radio module from a carrier that is plugged into a wall outlet (hot insertion)
  • Page 34 Starting from the leftmost slot (#1), insert each radio module into the carrier by hooking it onto the radio module mounting rod. Slowly swing the radio module's card edge into the card edge connector on the back of the carrier. When the card edge is fully seated, a snap lock on the bottom of the radio module will engage.
  • Page 35 Insert the free end of each telephone line cord into the appropriate extension jack or terminal/ MUSIC station connector on your communications system HOLD switch/control unit (refer to your communications system manual for the proper location). PAGE SMDR MODULE MODULE PROCESSOR MODULE MODULE...

  • Page 36: Installing Multiple Carriers

    Installing Multiple Carriers Installing Multiple Carriers Installing Multiple Carriers Installing Multiple Carriers Installing Multiple Carriers Install each carrier high on wall, leaving 6–12 inches (15.2–30.5 cm) between antennas and ceiling Install each carrier 1 foot (0.3 m) optimal to 4 feet (1.2 m) from its neighboring carrier Never install or remove a radio module from a carrier that is plugged into a wall outlet (hot insertion)
  • Page 37 Connect an expansion cable to the OUT jack of the control carrier. I O N C A U T O U T Y N C O F S O U T Insert the free end of the expansion cable into the IN jack of the expansion carrier immedi- ately to the right of the control carrier.
  • Page 38 Working from left to right, insert a radio module into each slot of the control carrier, starting with Slot 1; hook each radio module onto a mounting rod. Slowly swing the radio module's card edge into the card edge connector on the back of the carrier. IMPORTANT: IMPORTANT: IMPORTANT:...
  • Page 39 Slide the telephone line cords through the cable manager slot on the left front of each carrier. Insert the free end of the telephone line cord into the appropriate extension jack or terminal/ MUSIC station connector on your communications system HOLD switch/control unit (refer to your communications system manual for the proper location).
  • Page 40 Plug each carrier’s power cord into one of the following power sources that is not controlled by an on/off switch: Properly grounded 3-prong wall outlets Surge suppressor strip Power the carriers as follows: If the carriers are plugged into... Then... one surge suppressor strip power the strip.

  • Page 41: Installation Self-Test

    Installation Self-Test Installation Self-Test Installation Self-Test Installation Self-Test Installation Self-Test Upon installation, the POWER and PASS LEDs on each radio module will light. The radio modules then initiate a 2-minute self-test and synchronization. If a radio module’s PASS LED does not light, repower the module or its carrier. Refer to Chapter 5, “Troubleshooting,” if the PASS LED still does not light.

  • Page 42: Handset

    Handset This section explains how to install the handset battery pack, change the communications system setting, and fill out the handset label. Inserting and Removing the Inserting and Removing the Inserting and Removing the Inserting and Removing the Inserting and Removing the Handset’s Battery Pack Handset’s Battery Pack Handset’s Battery Pack...

  • Page 43: Changing The Communications System Setting

    Changing the Communications System Setting Changing the Communications System Setting Changing the Communications System Setting Changing the Communications System Setting Changing the Communications System Setting The communications system you use determines what information the MDW 9030P Pocket- phone can display and how the phone lines and programmable/intercom/drop buttons are identified (see "Button Mapping"...

  • Page 44: Filling Out The Handset Label

    Filling Out the Handset Label Filling Out the Handset Label Filling Out the Handset Label Filling Out the Handset Label Filling Out the Handset Label The MDW 9030P Pocketphone display shows the status of up to 12 lines or program- mable/intercom/drop buttons.

  • Page 45: Battery Charger

    Battery Charger This section explains how to choose a location for the battery charger and install it. It also explains how to insert and remove a battery pack. Positioning the Battery Charger Positioning the Battery Charger Positioning the Battery Charger Positioning the Battery Charger Positioning the Battery Charger The battery charger can be placed on a desk, or it can be mounted on a wall.
  • Page 46 Insert the battery charger’s power cord/AC adapter into the battery charger. If you are desk-mounting the battery charger, skip to Step 7. Place the keyhole-shaped openings in the back of the battery charger over the screw heads and wall spacers, then slide the battery charger downward into the groove in the wall spacers to lock it into place.

  • Page 47: Inserting A Battery Pack Into The Spare Battery Compartment

    Inserting a Battery Pack into Inserting a Battery Pack into Inserting a Battery Pack into Inserting a Battery Pack into Inserting a Battery Pack into the Spare Battery Compartment the Spare Battery Compartment the Spare Battery Compartment the Spare Battery Compartment the Spare Battery Compartment Slide the battery pack into the Spare battery compartment until it is firmly seated with the back of the battery pack against the back of the Spare battery compartment.

  • Page 48: Inserting The Handset Into The Battery Charger's Handset Cradle

    Inserting the Handset into the Inserting the Handset into the Inserting the Handset into the Inserting the Handset into the Inserting the Handset into the Battery Charger's Handset Cradle Battery Charger's Handset Cradle Battery Charger's Handset Cradle Battery Charger's Handset Cradle Battery Charger's Handset Cradle Correct positioning of the handset in the charger is important to ensure proper charging.

  • Page 49: Using The Mdw 9030P Pocketphone

    Using the MDW 9030P Pocketphone Using the MDW 9030P Pocketphone Using the MDW 9030P Pocketphone Using the MDW 9030P Pocketphone Using the MDW 9030P Pocketphone Important Safety Instructions Important Safety Instructions Important Safety Instructions Important Safety Instructions Important Safety Instructions Please see "Important Safety Instructions"...

  • Page 50: Handset Controls

    Handset Controls Handset Controls Handset Controls Handset Controls Handset Controls Receiver Headset On/Off Receives the sound of your caller's voice, unless a Press to turn the headset on if the headset is connected. headset is plugged in. ON appears in handset display. To turn off, press again.

  • Page 51: Column And Select Buttons

    Column and Select Buttons Column and Select Buttons Column and Select Buttons Column and Select Buttons Column and Select Buttons The MDW 9030P Pocketphone can display the status of up to 12 lines or programmable/ intercom/drop buttons; however, it has only 4 selection buttons (the Column buttons). The "...

  • Page 52: Handset Display

    Handset Display Handset Display Handset Display Handset Display Handset Display The MDW 9030P Pocketphone display has one 16-alphanumeric-character line, and four lines of icons to provide you with status information. RANGE MUTE Note: Note: Note: Note: Note: This illustration is intended to show you what all of the indicators look like, but you will never see all of the line status indicators illuminated at once.

  • Page 53: Map

    Display Messages Display Messages Display Messages Display Messages Display Messages The top line of the handset display uses up to 16 alphanumeric characters to provide messages such as the following: LCL:P (or LCL:D, LCL:M1, or LCL:M2) indicates that the handset is in Local Mode, and tells which communications system the button mapping is set to emulate: LCL:P PARTNER systems...
  • Page 54 Range Indicators Range Indicators Range Indicators Range Indicators Range Indicators For maximum range and voice quality, always fully extend the antenna before placing or answering a call. The antenna must be either fully retracted (for short range) or fully extended (for maximum range) to use the Pocketphone. The handset provides an audible and a visual signal to alert you when the handset is near the end of the range of the radio module.

  • Page 55: Volume Control

    Volume Control Volume Control Volume Control Volume Control Volume Control To increase or decrease the volume of the handset alerter or the receiver (earpiece): Alerter: Press the “+” or the “–” button while the MDW 9030P is awake but turned off. "...

  • Page 56: Antenna

    Antenna Antenna Antenna Antenna Antenna The MDW 9030P Pocketphone comes with a user-replaceable, flexible, retractable antenna. For maximum range and voice quality, always fully extend the antenna before placing or answering a call. You can receive a call (if you are within range of the radio module) without extending the antenna, but you may get a RANGE indication.
  • Page 57 Enabling or Disabling the Vibrator Enabling or Disabling the Vibrator Enabling or Disabling the Vibrator Enabling or Disabling the Vibrator Enabling or Disabling the Vibrator The vibrator vibrates to alert you to an incoming call in situations where you do not want to disturb others with an audible ring.
  • Page 58 To enable Line Preselection, use the following procedure: 1. Make sure the handset is turned off. " 2. Press and hold the Select button ( ) for three seconds. " 3. While still holding , press The handset beeps twice, and the display shows the handset settings, indicating you are in Local Mode.
  • Page 59 Enabling or Disabling the Alerter Enabling or Disabling the Alerter Enabling or Disabling the Alerter Enabling or Disabling the Alerter Enabling or Disabling the Alerter The alerter is an audible signal to notify you of an incoming call. If a call comes in while the phone is idle, the handset rings.

  • Page 60: Test Modes

    Test Modes Test Modes Test Modes Test Modes Test Modes You can use Local Test Mode and Wireless Test Mode to verify that your handset is working properly and that the MDW 9030P system is performing optimally. Using Local Test Mode Using Local Test Mode Using Local Test Mode Using Local Test Mode...
  • Page 61 Ignore anything that displays if you press while in Wireless Test Mode. These displays are for Lucent Technologies technicians’ use only. To identify the matching radio module for your handset, use the following procedure: 1. Make sure the handset is turned off.
  • Page 62 Performance/Range Test in Wireless Test Mode Performance/Range Test in Wireless Test Mode Performance/Range Test in Wireless Test Mode Performance/Range Test in Wireless Test Mode Performance/Range Test in Wireless Test Mode Using the signal-strength test and the voice-quality test together, you can determine the range in which your MDW 9030P Pocketphone performs best at your site: At 10–15 feet (3.1–4.6 m) from its radio module, use the following procedure: 1.

  • Page 63: Waking Up" The Phone

    "Waking Up" the Phone "Waking Up" the Phone "Waking Up" the Phone "Waking Up" the Phone "Waking Up" the Phone In addition to "On" and "Off," the MDW 9030P has an energy-saving "sleep" or "standby" mode. The MDW 9030P "goes to sleep" 15 seconds after activity ceases (that is, after an alert stops ringing or after you hang up).

  • Page 64: Manually Selecting A Line Or Programmed Button

    Manually Selecting a Line or Programmed Button Manually Selecting a Line or Programmed Button Manually Selecting a Line or Programmed Button Manually Selecting a Line or Programmed Button Manually Selecting a Line or Programmed Button When you are making or answering a call, the MDW 9030P automatically selects the line for you.

  • Page 65: Using A Headset

    Using a Headset Using a Headset Using a Headset Lucent Technologies offers the Supra 9030 headset, which is specifically designed for use with your MDW 9030P wireless phone. A headset assists in call answering, and provides hands-free operation. For ordering information, see "Ordering Replacement & Optional Parts" in Chapter 4.
  • Page 66 Placing Calls with a Headset Placing Calls with a Headset Placing Calls with a Headset Placing Calls with a Headset Placing Calls with a Headset To place a call with a headset: 1. Press the On/Off button near the antenna or the button near the dialpad to access an available line.

  • Page 67: The Battery Charger

    The Battery Charger The Battery Charger The Battery Charger The Battery Charger The Battery Charger The battery charger charges battery packs in the Spare battery compartment and in the handset. If both are present at the same time, charging in the Spare battery compartment is suspended until the battery pack in the handset is fully charged.
  • Page 68 The color of the battery charger's LEDs indicates the state of the corresponding battery pack, as shown in the following table: If it is the REFRESH If it is the SPARE LED, LED, the Refresh the battery pack in the If it is the HANDSET button was pressed, Battery charger...

  • Page 69: Extending Battery Life

    Extending Battery Life Extending Battery Life Extending Battery Life Extending Battery Life Extending Battery Life The battery charger will charge a battery pack in the handset if you simply insert the handset in the battery charger's handset cradle; however, the Refresh process fully dis- charges the battery pack before recharging it, thereby ensuring the best possible charge.
  • Page 70 Follow these steps to ensure an uninterrupted supply of power to your MDW 9030P Pocketphone: If you have only one battery pack, be sure to refresh it at least once a week. You can refresh it by: – Placing it in the Spare battery compartment of the battery charger. –...

  • Page 71: Maintaining The Mdw 9030P Pocketphone

    Maintaining the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone Maintaining the MDW 9030P Pocketphone Impor Impor Important Safety Instr Impor Impor tant Safety Instr tant Safety Instr tant Safety Instr tant Safety Instructions uctions uctions...
  • Page 72 Press up and hold the snap lock on the bottom rear of the radio module. Slowly swing the radio module's card edge out of the card edge connector on the back of the carrier, releasing the snap lock when clear. Unhook the radio module from the radio module mounting rod by gently lifting upward.

  • Page 73: Swapping Extensions

    Verify that the carrier’s Out of Sync LED is not lit. If the LED is lit, power down and then O U T repower the carrier. If the LED is still lit, follow the suggestions in the "Installation Problems" section of Y N C Chapter 5, "Troubleshooting."...

  • Page 74: Replacing The Antenna

    Repower the carrier. If you have multiple carriers, repower them in order from left to right, as shown below: RANS RANS RANS CAU TI CAU TI CAU TI ONLY ONLY ONLY AT&T CABL 7896 AT&T CABL 7896 AT&T CABL 7896 P⁄N 84766 P⁄N...

  • Page 75: Ordering Replacement & Optional Parts

    Telephone Line Cord (8 foot (2.4 m)) 103786794 ® Supra 9030 Headset 3122-042A 3122-042A 407654490 Kit of Parts (for Stand-Alone D-182866 D-182866 107586828 MDW 9030P Installation) Outside the continental U.S., contact your Lucent Technologies Representative or local Authorized Dealer. Maintaining the MDW 9030P Pocketphone 4-5...

  • Page 76: Troubleshooting

    Troubleshooting Procedures If you have a problem with your MDW 9030P Pocketphone, you may be able to solve it by following the procedures included in this chapter. If you cannot resolve the problem, call for customer support as described on the inside front cover of this book. The problems in this chapter are organized as follows: Installation Handset...

  • Page 77: Power Led

    Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Symptom Possible Causes Possible Solutions After plugging the Radio module or carrier(s) is Plug the radio module or radio module or plugged into an electrical carrier(s) into an outlet not carrier into an outlet controlled by a switch.

  • Page 78: Pass Led

    Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Installation Problems (continued) Symptom Possible Solutions Possible Causes After plugging the Radio modules are out of Power down the carrier and carrier into an synchronization. repower it. If you have multiple electrical outlet, the carriers, repower the control PASS LED of one or...

  • Page 79: Handset Problems

    Handset Problems Handset Problems Handset Problems Handset Problems Handset Problems Symptom Possible Causes Possible Solutions After pressing There is no battery pack in Insert a battery pack in the , one or more the handset. handset. of the following applies: Battery pack is not inserted Reinsert the battery pack in the Dial tone is not...
  • Page 80 Handset Problems (continued) Handset Problems (continued) Handset Problems (continued) Handset Problems (continued) Handset Problems (continued) Symptom Possible Causes Possible Solutions You can hear the button was Press again to turn off the mute party on the other pressed inadvertently. feature. end, but they cannot hear you.

  • Page 81: Battery Problems

    Battery Problems Battery Problems Battery Problems Battery Problems Battery Problems Symptom Possible Causes Possible Solutions This is normal operation The Battery icon ap- No action is required. for the MDW 9030P pears in the handset Pocketphone. display. Battery power is low. The Battery icon flashes You have 5 minutes or less of in the handset display...

  • Page 82: Voice Quality Problems

    Voice Quality Problems Voice Quality Problems Voice Quality Problems Voice Quality Problems Voice Quality Problems Symptom Possible Causes Possible Solutions A competing radio Place the handset in Wireless Test Mode Handset voice device (for example, a as described in Chapter 2. If the signal quality and range wireless bar-code strength and voice quality readings are...
  • Page 83 Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Symptom Possible Causes Possible Solutions Voice quality for calls is The handset antenna is Fully extend the handset antenna. lower than expected. only partially extended.
  • Page 84 Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Voice Quality Problems (continued) Symptom Possible Causes Possible Solutions Communications Refer to Chapter 6, “MDW 9030P You are on a call system in key mode Pocketphone Compatibility,”...

  • Page 85: Range Problems

    Range Problems Range Problems Range Problems Range Problems Range Problems Symptom Possible Causes Possible Solutions A competing radio Place the handset in Wireless Test Handset voice quality device (for example, a Mode as described in Chapter 2. If and range are not as wireless bar-code the signal strength and voice good as they were...
  • Page 86 Range Problems (continued) Range Problems (continued) Range Problems (continued) Range Problems (continued) Range Problems (continued) Symptom Possible Causes Possible Solutions (Continued) Handset voice quality Look for 110/Volt lines, fuse boxes, Electromagnetic fields and range are not as circuit breakers, electrical junction are interfering.
  • Page 87 Range Problems (continued) Range Problems (continued) Range Problems (continued) Range Problems (continued) Range Problems (continued) Symptom Possible Causes Possible Solutions No ring on an incoming Handset is out of range of Move the handset closer to the radio call, and RANGE appears its matching radio module.

  • Page 88: Battery Charger Problems

    Battery Charger Problems Battery Charger Problems Battery Charger Problems Battery Charger Problems Battery Charger Problems Symptom Possible Causes Possible Solutions No LEDs on battery Battery charger is plugged Plug the battery charger into charger light. into an electrical outlet an outlet not controlled by a controlled by a switch and switch.
  • Page 89 Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Symptom Possible Causes Possible Solutions HANDSET LED flashes Battery pack is defective. If you have a battery pack in red. the handset and one in the Spare battery compartment, remove both battery packs...
  • Page 90 Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Symptom Possible Causes Possible Solutions The battery pack is not SPARE LED on battery Reseat the battery pack in the seated properly in Spare charger does not light battery charger’s Spare battery...
  • Page 91 Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Battery Charger Problems (continued) Symptom Possible Causes Possible Solutions SPARE LED flashes red. Battery pack is defective. If you have a battery pack in the handset and one in the Spare battery compartment, remove both battery packs...

  • Page 92: Mdw 9030P Pocketphone Compatibility

    MDW 9030P Pocketphone Compatibility MDW 9030P Pocketphone Compatibility MDW 9030P Pocketphone Compatibility MDW 9030P Pocketphone Compatibility MDW 9030P Pocketphone Compatibility Programming and Programming and Programming and Programming and Programming and Call Handling Instructions Call Handling Instructions Call Handling Instructions Call Handling Instructions Call Handling Instructions The MDW 9030P Pocketphone can display the status of up to 12 telephone lines, but the number of lines supported by compatible communications system switches varies.

  • Page 93: Programming Features For Partner, Merlin, And Merlin Legend Systems

    NOTE: NOTE: NOTE: NOTE: NOTE: The MDW 9030P Pocketphone is fully compatible with the PARTNER family of commu- nication systems. For the remaining communications systems, however, you must carefully note the functional differences between your wireless phone and the phone type identified in the table on the previous page.

  • Page 94: Communications System Compatibility

    Communications System Compatibility This section describes some communications-system-dependent programming to help you optimize the performance of your MDW 9030P Pocketphone. It also describes how the buttons on a wired phone for your communications system map to the buttons on your MDW 9030P. Turn to the information appropriate to your communications system: PARTNER MERLIN System 25, System 75, System 85, and DEFINITY...
  • Page 95 Setting the Line-Ringing Options Setting the Line-Ringing Options Setting the Line-Ringing Options Setting the Line-Ringing Options Setting the Line-Ringing Options Use the following guidelines to ensure optimal voice quality when using MDW 9030P Pocketphones with a PARTNER, PARTNER Plus, or PARTNER II system in key mode: Telephone System with Two Carriers System with Three Carriers...

  • Page 96: Merlin Systems

    MERLIN Systems MERLIN Systems MERLIN Systems MERLIN Systems MERLIN Systems On MERLIN II and MERLIN LEGEND systems, you must connect your wireless phone to an available jack on either a 408 outside line/analog telephone module or a 008 analog telephone module. Since the MDW 9030P does not have a speaker function, the Voice Announce feature must be disabled.
  • Page 97 Button Mapping for MERLIN Systems Button Mapping for MERLIN Systems Button Mapping for MERLIN Systems Button Mapping for MERLIN Systems Button Mapping for MERLIN Systems except MERLIN 410 and MERLIN 820 except MERLIN 410 and MERLIN 820 except MERLIN 410 and MERLIN 820 except MERLIN 410 and MERLIN 820 except MERLIN 410 and MERLIN 820 On all MERLIN systems, the MDW 9030P emulates a Model BIS-22D phone (Apparatus...
  • Page 98 Button Mapping for MERLIN 410 and MERLIN 820 Systems Button Mapping for MERLIN 410 and MERLIN 820 Systems Button Mapping for MERLIN 410 and MERLIN 820 Systems Button Mapping for MERLIN 410 and MERLIN 820 Systems Button Mapping for MERLIN 410 and MERLIN 820 Systems Following is a diagram of the button assignments on a BIS-22D phone used for MERLIN 410 and 820 systems, and the corresponding assignments on the MDW 9030P Pocket- phone.
  • Page 99 Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Use the following guidelines to ensure optimal voice quality when using MDW 9030P Pocketphones with MERLIN, MERLIN Plus, and MERLIN II: Telephone System with Two Carriers (one System with Three Carriers (one...

  • Page 100: System 25, System 75, System 85, And Definity Systems

    System 25, System 75, System 85, System 25, System 75, System 85, System 25, System 75, System 85, System 25, System 75, System 85, System 25, System 75, System 85, and DEFINITY Systems and DEFINITY Systems and DEFINITY Systems and DEFINITY Systems and DEFINITY Systems This phone must be administered as a BIS-22D MERLIN set (Apparatus Code 7315H) for the following systems:...

  • Page 101: Microphone

    Button Mapping for DEFINITY Systems, Button Mapping for DEFINITY Systems, Button Mapping for DEFINITY Systems, Button Mapping for DEFINITY Systems, Button Mapping for DEFINITY Systems, System 25, System 75, and System 85 System 25, System 75, and System 85 System 25, System 75, and System 85 System 25, System 75, and System 85 System 25, System 75, and System 85 On DEFINITY systems, System 25, System 75, and System 85, the MDW 9030P emulates...
  • Page 102 The following illustrations show in parentheses the MDW 9030P Pocketphone button assignments on Pages 2 and 3 of the STATION Administration screens. The button labeled D on the MDW 9030P Pocketphone display automatically defaults to the button labeled D (Drop) on the 7315H phones. Page 2 of 3 STATION SITE DATA...

  • Page 103: Definity Systems

    Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Setting the Line Ringing Options Use the following guidelines to ensure optimal voice quality when using MDW 9030P Pocketphones with System 25, System 75, System 85, and DEFINITY systems: Telephone System with Two Carriers System with Three Carriers...

  • Page 104: Warranty And Repair Information

    Lucent Technologies warrants to you, the customer, that your wireless telephone system will be in good working order on the date Lucent Technologies or its Authorized Dealer delivers or installs the system, whichever is later (“Warranty Date”). If you notify Lucent Technologies...

  • Page 105: Limitation Of Liability

    Limitation of Liability Limitation of Liability Except as provided below, the liability of Lucent Technologies and its affiliates and suppliers for any claims, losses, damages, or expenses from any cause whatsoever (including acts or omissions of third parties), regardless of the form of action, whether in contract, tort, or otherwise, shall not exceed the lesser of: (1) the direct damages proven;...

  • Page 106: Post-Warranty Repairs

    Lucent Technologies service is provided under the terms of that contract. To significantly reduce unexpected repair costs after the warranty period, you can pur- chase a post-warranty service contract from Lucent Technologies. If you do not have a contract, Lucent Technologies service is provided on a time-and-materials basis by calling for customer support as instructed on the inside front cover of this book.

  • Page 107: Regulatory Information

    Industry Canada. FCC Part 15 Rules The Lucent Technologies MDW 9030P Wireless Pocketphone has been tested and has been found to comply with FCC Part 15 Rules . These specifications are designed to provide reason- able protection against harmful interference in a commercial or residential installation. This...

  • Page 108: Power Supply

    Specifications GENERAL MDW 9030P Wireless Pocketphone Model: Dimensions Handset 6.0"(L) x 1.0"(D) x 2.25"(W) 0.33 lbs and Weights: 15.24 x 2.54 x 5.71 cm 0.15 kgs Handset w/Battery Pack 6.0"(L) x 1.0"(D) x 2.25"(W) 0.55 lbs 15.24 x 2.54 x 5.71 cm 0.25 kgs Battery Charger (BC) 9.75"(L) x 5.13"(H) x 3.94"(W)

  • Page 109: Radio Module

    ® or at least 2-pair (4-wire) star (“home run” not “loop”) ETR Lucent Technologies SYSTIMAX or at least 4-pair (8-wire) star (“home run” not “loop”) ATL Bridging Adapter: Lucent Technologies 267F2 (ETR) Bridging Adapter: Lucent Technologies 267C (ATL) Range: 1,000 feet (305 meters) for the Radio Module (26 AWG)

  • Page 110: Index

    Index Index Index Index Index A A A A A C C C C C Alerter 3-4, 3-7, 3-11 Call handling 6-1 Alerter icon 3-4 Carrier Answering a call 3-15, 3-17 compatibility 1-2 Antenna 3-2, 3-6, 3-8 control 2-16, 2-23 replacement 4-4, 4-5 expansion 2-16, 2-23, 2-24 illustration 1-5, 2-7...
  • Page 111 E E E E E I I I I I Electrical requirements 2-4, C-2 Icons 3-4 Environmental Illustrations requirements 2-2, C-1 battery charger 1-4, 2-34, 3-19 Expansion cable 2-7, 2-24 carrier 1-5, 2-7 Expansion carrier 2-16, 2-23, 2-24 handset 1-4, 3-2 Extension labels 2-31 headset 1-6 Extensions, changing 4-3...
  • Page 112 Line selection 3-2, 3-3, 3-5, 3-16 ordering 4-5 Line status 3-4, 3-5 replacement/optional 4-5 Local Mode 3-5, 3-8 PASS LED 2-6, 2-28, 5-2, 5-3 Local Test Mode 3-12 Positioning battery charger 2-32 radio module or carrier(s) 1-3, 2-8 Power DIP switch 2-7, 2-14 M M M M M POWER LED 2-6, 2-28, 5-2 Power level 2-14...
  • Page 113 Replacement parts 4-5 Troubleshooting Rules for installation 2-8 battery charger problems 5-13 battery problems 5-6 handset problems 5-4 installation problems 5-1 S S S S S overview 5-1 range problems 5-10 Safety precautions 2-1 voice quality problems 5-7 Security 1-3 Select button 3-2, 3-3, 3-15, 3-16 Selection rectangle 3-2, 3-3, 3-4, 3-16 Self-test, installation 2-28...

  • Page 114: Battery Charger

    Battery Charger Wall-Mounting Template Use the template below to position the screws for mounting your MDW 9030P Pocketphone battery charger: 1. Cut out the template along the dotted line. 2. Lightly affix the template to the wall with tape where you want to attach the battery charger.
  • Page 115 Lucent Technologies 503-801-160 Comcode 107972010 Issue 2 March 1997...

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