Understanding Your Telephone - Lucent Technologies MERLIN LEGEND Release 3.1 Single-Line Telephone User Manual

Understanding Your Telephone

Features vary according to the way your company's telephone system is set up. Operation of fixed-feature
buttons (such as Hold) may vary. If any features or activities do not work as described in this book, ask
your system manager for help. See p. 6 for further information about activating features.
Switchhook, Flash Button, and Hold Button
Newer telephones with positive disconnect (such as the 2500 YMGL and the 8110M) operate differently
than other telephones without that capability. If you have an older single-line telephone, you can still use
the instructions in this book.
If you have a telephone with positive disconnect, use the Flash button to activate a feature. Do not use
the switchhook, or your call will be disconnected.
If you have an older single-line telephone, press and release the switchhook or the Flash button to
activate a feature. The Recall button works the same way as the Flash button. Whenever you see
instructions for the Flash button, you can use the Recall button instead. Do not use the Hold button
to activate a feature.
For all single-line telephones , when you press the Hold button (p. 9) to put a call on hold, you must pick
up the call again from your own telephone. The call cannot be picked up from another telephone in the
system or on a telephone that shares your line. To put a call on hold so that it can be picked up from
another telephone in the system, use Park (p. 11).
-Rings-
Ring
1 ring
2 rings
3 rings
-Tones-
Tone
Dial tone (steady)
Busy (slow repeating tone)
Fast busy (fast repeating tone)
Error (alternating high-low tones) You dialed a number or used a feature
Confirmation (double break in
dial tone followed by steady tone)
Flash or switchhook dial tone
(multiple breaks in dial tone,
then steady)
Callback (5 short beeps)
Call Waiting (1 or 2 beeps)
Meaning
Inside call
Outside call
Priority ring: outside call transferred to you or
returning camped-on call
Meaning
You can make a call.
The phone you are calling is busy.
No lines are available.
incorrectly.
You used a feature correctly.
You can now use a feature or dial for
transfer or conference. If you have voice
mail, a fax, or a message from the system
operator, you hear this tone when you lift the
handset.
This call is receiving Callback treatment
(see p. 8).
You have an inside (1 beep) or an outside
(2 beeps) call waiting (see p. 8).
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