Transferring A Call - AT&T Spirit Communications System User Training Workbook

Transferring Calls

Transferring A Call

Sometimes calls come in to your phone that should have gone to someone else's. Or
you may finish talking with someone and want to reroute the call to another internal
person. Transferring with the SPIRIT system is easy.
ACTION
On a 6-Button Phone:
Press the TRANSFER button.
1.
2. Dial the intercom extension number
of the person to whom you want to
transfer the call.
Hang up.
3.
On a 24-Button Phone:
1. Press the TRANSFER button.
2. Press the auto-dial button of the
person to whom you want to
transfer the call.
3. Hang up.
This feature works for transferring outside calls only; you cannot transfer inercom calls.
Call is automatically placed on "hold"
such that the caller cannot hear you or
be heard.
The person at that station will hear
ONE SHORT, ONE LONG ring,
signifying the call has been
transferred.
Call is automatically placed on "hold"
such that the caller cannot hear you or
be heard.
The person at that station will hear
ONE SHORT, ONE LONG ring,
signifying the call has been
transferred.
17
OUTCOME