Administering Smdr (Station Message Detail Recording) Options - AT&T MERLIN 3070 Administration Manual

ADMINISTERING SMDR (STATION MESSAGE DETAIL RECORDING) OPTIONS

Station Message Detail Recording (SMDR) enables your business to keep records
of incoming and outgoing calls. To use this feature, you need an SMDR Module in
the control unit and a 1200-baud printer with an RS-232-C interface connector. Before
administering SMDR, please read the following information.
SMDR gives you information in a call report. This is a report of outgoing and
incoming calls which is printed automatically as the calls occur. The report in-
cludes the date and time of each call, its duration, the line and voice terminal
on which the call is made, and, if the call is outgoing, the number dialed. The
header illustrated below is printed automatically when you turn the system on.
T I M E
DATE CALLED NUMBER OUR.
The information in call reports helps you to develop records of your telephone
traffic patterns and identify abuses in phone privileges so that you can use your
system efficiently. If an account code is entered when the call is made, the call
report prints it out for you. Account codes are helpful in billing customers and
different departments of your company for telephone calls that should be
charged to them.
.
The system is set to record only outgoing calls that last 1 minute or more;
however, you can set the system for a longer or shorter minimum duration.
Although the system is also set to record incoming calls, you can set the system
not to record them.
Follow the procedure below to administer SMDR.
1. If you have not already done so, enter administration mode by follow-
ing the boxed instructions on page 25.
2. Touch Adm Misc.
The lights next to the administration mode buttons stop flashing, and the
green light next to Adm Misc remains on.
3. To set the time, dial the 4-character code #300 plus two digits for hours
and two digits for minutes in the 24-hour format.
For example, if the time is 4:23 a.m., dial the 6-character #3000423. If
the time is 4:23 p.m., dial the 6-character code #3001623.
4. To set the date, dial the 4-character code #301 and then dial two digits
for the month, two digits for the day, and two digits for the year.
For example, if the date is March 15,1985, dial the lo-character code
#301031585.
5. To specify a minimum length of more than 1 minute for SMDR calls, dial
the 4-character code #390 and then dial two digits for minutes.
For example, if you want to specify a minimum length of 2 minutes, dial
the 6-character code #39002. To specify a minimum of 0 minutes, the
only minimum length shorter than I minute that the system can set, dial
the 6-character code #39000.
6. To specify SMDR for incoming calls, dial one of the following codes:
If you want calls printed, dial the 5-character code #3910.
If you do not want calls printed, dial the 5-character code #3911.
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