Chapter 9:
Defining Integration Patterns
Using the Trace File for Integration
If your telephone switching system supports DTMF integration (also called
inband integration), you can:
1.
Perform tests that add integration information to the TRACE.OUT file.
2.
Convert that information to a set of integration strings.
3.
Add the integration strings to the 1001.PBX file in the
C:\AMANDA\PBX.DB directory using the Setup or JOVE utilities.
N
: See "Chapter 12: Utilities," in Administering Aman-
OTE
da@Work.Place for information about JOVE.
Depending on the telephone switching system you selected when you
defined dial codes (see "Defining Dial Codes" on page 51), some of the
integration patterns might be already filled in. Many telephone switching
systems are programmable, so existing patterns on the System Integration
Patterns screen may still need modification.
Make sure you define dial codes before performing the procedures in this
chapter. Otherwise you will overwrite all the integration information as the
Setup utility creates the 1001.PBX file for you using The Amanda
Company's predefined .PBX file for the PBX that you select.