Solving Malfunctions - Kyocera ECOSYS FS-1035MFP/DP Operation Manual

Solving Malfunctions

The table below provides general guidelines for problem solving.
If a problem occurs with your machine, look into the checkpoints and perform procedures indicated on the following
pages. If the problem persists, contact your Service Representative.
Symptom
The operation panel
does not respond
when the power
switch is turned on.
Pressing the Start key
does not produce
copies.
Blank sheets are
ejected.
Printouts are too light.
Printouts are too dark.
Copies have a moire
pattern (dots grouped
together in patterns
and not aligned
uniformly).
Printouts are not
clear.
Check Points
Is the machine plugged in?
Is there a message on the
Message Display?
Is the machine in Sleep
mode?
Are the originals loaded
correctly?
Is the machine in Manual
Density mode?
Is the toner distributed evenly
within the toner container?
Is there a message indicating
the addition of toner?
Is the paper damp?
Is EcoPrint mode enabled?
—
Is the machine in Auto
Density mode?
Is the machine in Manual
Density mode?
Is the original a printed
photograph?
Did you choose appropriate
image quality for the original?
Corrective Actions
Plug the power cord into an AC
outlet.
Determine appropriate response to
the message and respond
accordingly.
Press the any key on the operation
panel to recover the machine from
Sleep mode. The machine will be
ready to copy within 15 seconds.
When placing originals on the
platen, place them face-down and
align them with the slit glass.
When placing originals in the
document processor, place them
face-up.
Select the correct density level.
When changing the default density
level, adjust the density manually
and choose the desired level.
Shake the toner container from
side to side about several times.
Replace the toner container.
Replace the paper with new paper.
Disable EcoPrint mode.
Make sure the paper type setting is
correct the paper being used.
Set the correct density level for
auto density.
Select the correct density level.
Set the image quality to [Photo].
Select appropriate image quality.
10-2
Troubleshooting
Reference
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