HP MultiSeat ms6000 Maintenance And Service Manual page 108

Table C-1 Numeric Codes and Text Messages (continued)
Control panel message
1720-SMART Hard Drive Detects Imminent
Failure
1796-SATA Cabling Error
1797-SATA Drivelock is not supported in
RAID mode.
1801-Microcode Patch Error
2200-PMM Allocation Error during MEBx
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100 Appendix C POST Error Messages
Description
Hard drive is about to fail. (Some hard
drives have a hard drive firmware patch that
will fix an erroneous error message.)
One or more SATA devices are improperly
attached. For optimal performance, the
SATA 0 and SATA 1 connectors must be
used before SATA 2 and SATA 3.
Drivelock is enabled on one or more SATA
hard drives, and they cannot be accessed
while the system is configured for RAID
mode.
Processor is not supported by ROM BIOS.
Memory error during POST execution of the
Management Engine (ME) BIOS Extensions
option ROM.
Recommended action
1. Determine if hard drive is giving correct
error message. Enter Computer Setup
and run the Drive Protection System
test under Storage > DPS Self-test.
2. Apply hard drive firmware patch
if applicable. (Available at
http://www.hp.com/support.)
3. Back up contents and replace hard
drive.
Ensure SATA connectors are used in
ascending order. For one device, use SATA
0. For two devices, use SATA 0 and SATA
1. For three devices, use SATA 0, SATA 1,
and SATA 2.
Either remove the Drivelocked SATA device
or disable the Drivelock feature. To disable
the Drivelock feature, enter Computer
Setup, change Storage > Storage
Options > SATA Emulation to IDE, and
select File > Save Changes and Exit.
Reenter Computer Setup and select
Security > Drivelock Security. For each
listed Drivelock-capable SATA device,
ensure Drivelock is Disabled. Lastly,
change Storage > Storage Options >
SATA Emulation back to RAID and select
File > Save Changes and Exit.
1. Upgrade BIOS to proper version.
2. Change the processor.
1. Reboot the computer.
2. Unplug the power cord, re-seat the
memory modules, and reboot the
computer.
3. If the memory configuration was
recently changed, unplug the
computer, restore the original memory
configuration, and reboot the
computer.
4. If the error persists, replace the system
board.