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Acer Altos 19000PRO4 System Manual

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AcerAltos 19000Pro4
System Guide

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  • Page 1 AcerAltos 19000Pro4 AcerAltos 19000Pro4 System Guide...
  • Page 2 C o p y r i g h t C o p y r i g h t Copyright 1997 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer...
  • Page 3 IMPORTANT SAFETY IMPORTANT SAFETY INSTRUCTIONS INSTRUCTIONS Read these instructions carefully. Save these instructions for future reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
  • Page 4 10. If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed 15 amperes.
  • Page 5 15. Warning! Battery may explode if not handled properly. Do not recharge, disassemble or dispose of in fire. Keep away from children and dispose of used battery promptly. 16. Use only the proper type of power supply cord set (provided in your keyboard/manual accessories box) for this unit.
  • Page 6 F C C C l a s s A R a d i o F r e q u e n c y I n t e r f e r e n c e F C C C l a s s A R a d i o F r e q u e n c y I n t e r f e r e n c e S t a t e m e n t S t a t e m e n t WARNING!
  • Page 7 A b o u t t h i s M a n u a l A b o u t t h i s M a n u a l Purpose This system guide aims to give you all the necessary information to enable you to set up and operate the AcerAltos 19000 Pro4 system.
  • Page 8 This chapter describes how to use the AFlash BIOS Utility and the EISA Configuration Utility. viii...
  • Page 9 Conventions The following are the conventions used in this manual: Represents text input by the user. Text entered by user Represents options that you can Option Items select on the screen. Denotes actual messages that Screen messages appear onscreen. , etc. Represent the actual keys that you have to press on the keyboard.

  • Page 10: Table Of Contents

    T a b l e o f C o n t e n t s T a b l e o f C o n t e n t s Chapter 1 System Introduction Features ..............1-1 1.1.1 Intel Pentium Pro Microprocessor....1-1 1.1.2 System Architecture ........
  • Page 11 Chapter 3 System Configuration System Housing............3-1 3.1.1 Internal Structure........3-2 3.1.2 Opening and Removing the Housing Doors ............3-4 3.1.3 ESD Precautions ........3-10 3.1.4 Installing External Devices ...... 3-11 3.1.5 Installing a Hot-swappable SCSI Drive ..3-13 3.1.6 Installing an Expansion Board ....3-17 3.1.7 Installing and Removing the Thermal Air Guide ..........
  • Page 12 3.4.5 Channel Configuration......3-45 3.4.6 Installing a Backplane Board ....3-48 Front Panel Board..........3-51 Power Subsystem ..........3-53 3.6.1 Power Supply Upgrade......3-54 3.6.2 Charger Board and Battery Box....3-62 3.6.3 Power Cable Connections ....... 3-67 Chapter 4 BIOS Utility Entering Setup............
  • Page 13 Product Information ..........4-7 4.3.1 Product Name ...........4-7 4.3.2 System S/N ..........4-7 4.3.3 Main Board ID ...........4-8 4.3.4 Main Board S/N .........4-8 4.3.5 System BIOS Version........4-8 4.3.6 System BIOS ID ........4-8 4.3.7 BIOS Release Date ........4-8 Disk Drives ..............4-9 4.4.1 Floppy Drives .......... 4-10 4.4.2 IDE Drives..........
  • Page 14 Date and Time ............4-36 4.8.1 Date ............4-36 4.8.2 Time............4-37 Remote Diagnostic Configuration......4-37 4.10 Load Setup Default Settings ........4-37 4.11 Abort Settings Change ........... 4-38 4.12 Reset Non-PnP ISA Device Setting ....... 4-38 4.13 Leaving Setup............4-39 Chapter 5 Diagnostics and Utilities ASM Pro ..............
  • Page 15 List of Figures Pentium Pro CPU Architecture .........1-2 System Architecture ..........1-3 Front Panel ..............1-7 Front Panel Features..........1-8 RDM LED............... 1-12 Rear Panel ............. 1-13 Front Wheel Lever ...........2-3 Connecting the Power Cables ........2-4 Connecting a Keyboard ..........2-5 Connecting a Mouse..........2-6 Connecting a VGA Monitor........2-7 Unlocking the Front Panel Security ......2-8 System Power On ............2-9...
  • Page 16 3-14 Pulling Out a Hot-swap Drive Tray ......3-14 3-15 Connecting the Drive Cables (Wide SCSI Drive)..3-15 3-16 Connecting the Drive Cables (Narrow SCSI Drive) ..........3-15 3-17 Installing a Hot-swap Drive Tray......3-16 3-18 Locking the Drive Tray Switch........ 3-17 3-19 Removing a Bracket Cover ........
  • Page 17 3-40 Fast-Wide SCSI HDDs or Ultra-Narrow HDDs (Single-Channel Configuration for Both Backplane Boards - 20 MB/sec or Below)....3-50 3-41 Ultra-Wide SCSI HDDs (Dual-Channel Configuration for One Backplane Board - 40 MB/sec or Below) ..........3-50 3-42 Connecting the Backplane Power Cables ....3-51 3-43 Front Panel Board Connections......
  • Page 18 List of Tables LED Indicator Description......... 1-9 LCD Messages............1-11 Removing the Housing Doors........3-7 Jumper Settings ............. 3-24 CPU Activation Jumpers ........3-25 CPU Frequency Ratios (JP3) ......... 3-26 Connector Functions ..........3-27 Memory Configurations .......... 3-34 Terminator Settings for Single-Channel Configuration ............

  • Page 19: Chapter 1 System Introduction

    C h a p t e r System Introduction Features The AcerAltos 19000Pro4 is a powerful 64-bit quad-processor system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for local area networks and multiuser server environments.

  • Page 20: Pentium Pro Cpu Architecture

    First-level and Second-level Cache The Pentium Pro has a 16-KB first-level and 256/512/1024-KB second-level cache. These caches produce a high hit rate that reduces the processor’s external memory bandwidth requirements. Advanced Peripheral Interrupt Controller (APIC) The APIC unit inside the CPU along with the I/O APIC unit facilitate multiprocessor interrupt management.

  • Page 21: System Architecture

    1.1.2 System Architecture The system bus, PCI buses, EISA bus, Orion PCI bridge (OPB), Orion memory controller (OMC), PCI/EISA Bridge (PCEB), and EISA system controller (ESC) comprise the basic system architecture. Figure 1-2 System Architecture System Introduction...
  • Page 22 System Bus The system bus is the CPU’s major connection to all the system devices, primarily the PCI and EISA bridges, and the memory controllers. It can handle as many as eight outstanding transactions at a time through the transaction pipelining feature in which consecutive tasks from the CPU are queued in and transported to the designated devices on a first-in first-out basis.

  • Page 23: Scsi Disk Array

    SCSI Disk Array The system supports an array of 14 hot-swappable disk drive trays through two 7-slot SCSI backplane boards (Acer BP-W7). The trays accommodate wide and narrow SCSI hard disks. With the AIC-7880 SCSI controller onboard, the transfer rate reaches up to 40 MB per second for ultra-wide SCSI.

  • Page 24: Redundant Power Supply Subsystem

    related feature remote diagnostic management (RDM) that permits system diagnosis from a remote site through a modem. The RDM facilitate the fixing of detected problems, changing system configurations or rebooting in the event of system failure. 1.1.5 Redundant Power Supply Subsystem The system comes with a power backplane that holds up to three 400-watt power supply modules.

  • Page 25: External Configuration

    External Configuration 1.2.1 Front Panel The system front panel is divided into two sections. The upper front panel consists of the diskette/CD-ROM/tape drive bays, keylock, power switch, LED indicators, LCD display screen, and an embedded reset switch. The lower part contains the externally accessible hard disk drive bays with 14 drive trays for narrow or wide SCSI drives.

  • Page 26: Front Panel Features

    Front Panel Features Figure 1-4 gives a closer look of the upper front panel features. LCD Display Screen LED Indicators 5.25-inch Drive Bays CD-ROM Drive Power Switch Reset Switch (embedded) 3.5-inch Diskette Drive Keylock Figure 1-4 Front Panel Features CD-ROM Drive The basic system comes with a SCSI CD-ROM drive already installed.

  • Page 27: Led Indicator Description

    Power Switch The power switch allows you to turn the system power on or off. Reset Switch Pressing the reset switch generates a hardware reset pulse that restarts the system initializing all the registers, buffers, and memory subsystems. Keylock The keylock gives security to the system against unauthorized users. Turning the keylock to the unlocked position enables the power and reset switches.
  • Page 28 happens, shutdown the system immediately because the battery keeps a fully-configured system running only for about eight minutes. 1-10 AcerAltos 19000Pro4 System Guide...
  • Page 29 Table 1-1 LED Indicator Description (continued) LED Icons Description Battery Status Normally, this color indicates that the (continued) battery is bad. However, there are times when the battery LED turns red for a few seconds due to other factors and NOT because the battery is bad.

  • Page 30: Lcd Messages

    LCD Display Screen The LCD display is a two-line by 16-character screen that indicates the boot status as well as any BIOS check point errors encountered upon system initialization. Normally, the system BIOS and the microcontroller firmware send the LCD display messages that appear on the screen.

  • Page 31: Rdm Led

    Table 1-2 LCD Messages (continued) Message Description Power Fan Fails ! This message indicates that one or more fans on the power subsystem failed. AC Power Fails ! This message indicates that there is no power coming from the AC line and the system is currently running only on battery power.
  • Page 32 1-14 AcerAltos 19000Pro4 System Guide...

  • Page 33: Rear Panel

    1.2.2 Rear Panel The rear panel includes the connectors for the keyboard, mouse, VGA monitor, printer, and serial devices. Below the connectors are the slot openings for expansion boards. On the lower left is the socket for the system power cable. Keyboard Port Mouse Port Serial Port 2...

  • Page 34: Chapter 2 Setting Up The System

    C h a p t e r Setting Up the System This chapter tells how to install and set up the system. It gives instructions on how to select a site for the system, prepare the system for use, connect basic peripherals, and start up the system. Pre-installation Requirements 2.1.1 Selecting a Site...

  • Page 35: Checking The Package Contents

    2.1.2 Checking the Package Contents Check the following items from the package: AcerAltos 19000Pro4 System AcerAltos 19000Pro4 System Guide AcerAltos 19000Pro4 EISA Configuration Utility VGA Manual and Driver Kit ASM Pro Manual and Driver Kit RDM Manual and Driver Kit SCSI Manuals and Driver Kit System keys (hung inside the upper front door) If any of the above items is damaged or missing, contact your dealer...

  • Page 36: Preparing The System Unit

    2.1.3 Preparing the System Unit Do the following to begin setting up the system: Unlock the front wheels and move the system to your desired site. The system housing design allows for easy transport in spite of its size. It comes with four wheels that facilitate short-distance transits.
  • Page 37 Connect the system power cable into the socket below the fan outlets on the rear panel. System Power Cable Figure 2-2 Connecting the System Power Cable AcerAltos 19000Pro4 System Guide...

  • Page 38: Basic Connections

    Basic Connections The system unit, keyboard, mouse, and monitor constitute the basic system. Before connecting any other peripherals, connect these peripherals first to test the basic system if it is running properly. 2.2.1 Keyboard Figure 2-3 Connecting a Keyboard Setting Up the System...

  • Page 39: Mouse

    2.2.2 Mouse Figure 2-4 Connecting a Mouse AcerAltos 19000Pro4 System Guide...

  • Page 40: Vga Monitor

    2.2.3 VGA Monitor Figure 2-5 Connecting a VGA Monitor Setting Up the System...

  • Page 41: System Startup

    System Startup After making sure that you have set up the system properly and connected all the required cables, you may now apply power to the system. 2.3.1 Unlocking the Front Panel Security The system has a keylock on the front panel to prevent unauthorized use.

  • Page 42: Turning On The System Power

    2.3.2 Turning On the System Power To power on the system, press the power switch on the front panel. The system starts up and displays a welcome message, then a series of power-on self-test (POST) messages on the LCD display screen. The POST messages indicate if the system is running well or failed any of the tests.

  • Page 43: Power-On Problems

    Power-on Problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. The pointing symbol ( ) indicates a possible cause of the problem. The check mark ( ) tells you how to correct the problem.

  • Page 44: Microswitch Location

    J14 from the Power Backplane Microswitch Cable Microswitch Figure 2-8 Microswitch Location Loose or improperly connected internal power cables. Refer to section 3.6 in Chapter 3 for the power cable connections and check the internal cable connections. If you are not confident to perform this step, ask a qualified technician to help you.

  • Page 45: System Configuration

    C h a p t e r System Configuration The system hardware basically consists of six major components: housing, system board, memory board, front panel board, disk array backplane boards, and power supply subsystem. This chapter discusses the system hardware configuration in detail. System Housing The system housing is heavy-duty steel chassis in a twin-tower design.

  • Page 46: Internal Structure

    3.1.1 Internal Structure The housing is symmetrically divided into left and right panels. The system internal components are accessible through the panels. Left Panel The main part of the left panel houses the system board, memory board, and expansion boards. On the rear end of the left panel are the keyboard, mouse, video, parallel, and serial ports, and the slot openings for installation of EISA and PCI expansion boards.

  • Page 47: Right Panel System Components

    Right Panel The power subsystem fills up most part of the rear right panel. It consists of a power backplane and a metal rack that holds up to three 400-watt power supply modules. On the bottom compartment of the power supply rack are the charger and the battery box. The rear end carries the three built-in power supply fans that cool down the components and regulate the air flow inside each power supply.

  • Page 48: Opening And Removing The Housing Doors

    3.1.2 Opening and Removing the Housing Doors The system housing has four doors, two on the front, one on the left panel, and one on the right panel. The housing includes security locks to prevent unauthorized access to the internal components. Opening the Left Panel Door To open the left panel door, insert the key to the lock then turn it counter-clockwise until it reaches the unlocked icon.

  • Page 49: Unlocking And Opening The Lower Front Door

    Opening the Lower Front and Right Panel Doors There are two security locks on the right panel door. One secures the lower front door to protect the SCSI hard disks, and the other one secures the right panel internal components. When you want to access the SCSI hard disks, insert the key to the lower lock and turn it clockwise until it points to the unlocked icon.

  • Page 50: Unlocking And Opening The Right Panel Door

    When accessing the components inside the right panel, open the lower lock then the upper lock on the right panel door. Pull the door open by the hollow holder. Figure 3-6 Unlocking and Opening the Right Panel Door AcerAltos 19000Pro4 System Guide...

  • Page 51: Removing The Housing Doors

    Removing the Doors When installing components, unlock and remove the door or doors that hinder your way. Table 3-1 tells you which door to remove in specific instances to facilitate component installation. Table 3-1 Removing the Housing Doors When Remove Ê...

  • Page 52: Removing The Right Panel Door

    The doors are attached to the main housing by screwless hinges. Follow these steps to remove a door. Unlock the door with the key (when necessary). Open it to more than 45 angle. Lift it up for about an inch, then move it away from the housing. Figures 3-7 to 3-10 show how to remove the housing doors and upper front panel cover.

  • Page 53: Removing The Upper Front Panel Cover

    Figure 3-8 Removing the Upper Front Panel Cover Figure 3-9 Removing the Upper Front Panel Door System Configuration...

  • Page 54: Esd Precautions

    Figure 3-10 Removing the Lower Front Panel Door 3.1.3 ESD Precautions Always observe following (electrostatic discharge) precautions before installing any system component: Do not remove any system component from its packaging unless you are ready to install it. Wear a wrist grounding strap before handling electronic components.

  • Page 55: Installing External Devices

    3.1.4 Installing External Devices The housing supports one 3.5-inch and three 5.25-inch external devices. The empty drive bays on the upper front panel allow you install additional external devices such as a CD-ROM drive, digital audio tape (DAT) drive or another hard disk drive. Your basic system comes with a CD-ROM drive and a 3.5-inch diskette drive already installed.

  • Page 56: Installing An External Device

    Insert the drive into the bay. Figure 3-12 Installing an External Device Connect the drive power and signal cables. 3-12 AcerAltos 19000Pro4 System Guide...

  • Page 57: Installing A Hot-Swappable Scsi Drive

    3.1.5 Installing a Hot-swappable SCSI Drive The system supports three kinds of hot-swappable drive trays, one with wide SCSI interface board and one with narrow SCSI interface board. The third is the single connector architecture (SCA) type. The installation steps for the wide and narrow SCSI drives are basically the same except for connecting the wide SCSI drive ID cable.

  • Page 58: Pulling Out A Hot-Swap Drive Tray

    Hold the handle of a drive tray. Pull it upward until it is on a 90- degree angle with the tray and you hear a click. You may need to exert force to pull up the tray handle. Pull out the drive tray. Figure 3-14 Pulling Out a Hot-swap Drive Tray Remove the terminators and the drive ID on the wide SCSI drive...

  • Page 59: Connecting The Drive Cables (Wide Scsi Drive)

    Place the drive on the tray and connect the SCSI cable, drive ID cable (for wide SCSI only), and power cable. Make sure that all cables are properly and completely connected. Drive ID Cable Power Cable Wide SCSI Cable LED Cable Figure 3-15 Connecting the Drive Cables (Wide SCSI Drive) Power Cable...

  • Page 60: Installing A Hot-Swap Drive Tray

    Install the tray into the drive bay, pushing it gently until it reaches the connector on the backplane board. Make sure to hold out the drive tray handle when inserting the tray back into the bay. Otherwise, the tray does not fit completely. Push the drive handle into place.

  • Page 61: Installing An Expansion Board

    Push the drive tray switch to the Lock/Power On position. Lock/Power On Figure 3-18 Locking the Drive Tray Switch 3.1.6 Installing an Expansion Board Follow these steps to install a PCI expansion board: Remove the bracket cover opposite an empty PCI slot. Save the screw for later use.

  • Page 62: Installing A Pci Expansion Board

    Align the board with the slot. Insert the board into the slot until it fits completely. Secure the board with a screw. Figure 3-20 Installing a PCI Expansion Board Follow the same steps when installing an EISA board. Just make sure that you remove the bracket cover opposite an EISA slot.

  • Page 63: Installing And Removing The Thermal Air Guide

    3.1.7 Installing and Removing the Thermal Air Guide On the right side of the housing, a metal thermal air guide directs the hot air from the disk drives to the fan exhausts on the rear of the housing. The air guide helps in maintaining good air circulation within the housing.

  • Page 64: Removing The Thermal Air Guide

    Figure 3-21 Removing the Thermal Air Guide 3-20 AcerAltos 19000Pro4 System Guide...

  • Page 65: Reinstalling The Thermal Air Guide

    Reinstalling the Thermal Air Guide Follow these steps to replace the thermal air guide back into the housing: Position the air guide on its place between the hard disk drives and the power supply rack. Make sure that the air guide fits properly in place. Secure the air guide with screws.

  • Page 66: System Board

    System Board The system board carries all the major system components including the two sockets for the Intel Pentium Pro CPUs. Figure 3-23 shows the major components on the system board. 3.2.1 Layout VRM connector 1 Video port Pentium Pro CPU socket 1 Serial port 1 VRM connector 3 Serial port 2...

  • Page 67: Jumpers And Connectors

    3.2.2 Jumpers and Connectors Figure 3-24 shows the jumper and connector locations on the system board. Figure 3-24 Jumper and Connector Locations The blackened pin of a jumper represents pin 1. System Configuration 3-23...

  • Page 68: Jumper Settings

    Jumper Settings Table 3-2 Jumper Settings Jumper Setting Function Reserved Reserved JP10 Reserved Password Security Check password JP11 Bypass password JP12 Reserved Onboard VGA Enabled JP13 1-2* Disabled JP14 Reserved CPU Bus Frequency 60 MHz JP15 66 MHz 2-3* 50 MHz Open JPX1 Reserved...

  • Page 69: Cpu Activation Jumpers

    CPU Activation Jumpers Jumpers JP4, JP5, JP6, JP7, JP8,and JP9 allow you to select the CPU to activate at a time. Table 3-3 lists the settings and the corresponding functions of these jumpers. Table 3-3 CPU Activation Jumpers Group 1 CPUs (CPU1 and CPU3) Function Open CPU1 only...

  • Page 70: Cpu Frequency Ratios (Jp3)

    CPU Frequency Jumper Table 3-4 lists the CPU frequency ratios depending on JP3 settings. Table 3-4 CPU Frequency Ratios (JP3) JP3 Settings Core/Bus C = Closed (Processor pin connected to Vss) O = Open DO NOT change jp3 settings unless you are qualified to do so.

  • Page 71: Connector Functions

    Connector List Table 3-5 Connector Functions Connector Function Power connector for ±12V, ±5V Power connector for ±12V, ±5V Power connector for VCC3 Power switch connector Front panel connector Power connector for ±12V, ±5V System fan connector System fan connector System fan connector CN10 System fan connector CN11...
  • Page 72 Table 3-5 Connector Functions (continued) Connector Function CN26 Voltage regulator module 3 (VRM3) CN27 CPU4 temp. connector CN28 CPU4 fan connector CN29 CPU3 fan connector CN30 CPU3 temp. connector CN31 ITP connector CN32 System fan connector CN33 System fan connector CN34 System fan connector CN35...

  • Page 73: Installing A Pentium Pro Cpu

    3.2.3 Installing a Pentium Pro CPU The basic system includes two Intel Pentium Pro CPUs installed in CPU sockets 1 and 2 (CPU1 and CPU2). Two other second zero- insertion force (ZIF) CPU sockets come with the system board for a multiprocessor configuration.

  • Page 74: Installing A Pentium Pro Cpu

    Lift up the CPU socket lever. Look at the underside of the CPU and note the area where the pins are denser or closely embedded. Gently insert the CPU pins into the socket, matching the denser pins with the denser holes on the socket.
  • Page 75 Installation with the Hook-Type Heat Sink Follow these installation steps if your CPU board comes with the hook-type heat sink: Lift up the CPU socket lever. Look at the underside of the CPU and note the area where the pins are denser or closely embedded. Gently insert the CPU pins into the socket, matching the denser pins with the denser holes on the socket.

  • Page 76: Installing The Hook-Type Heat Sink And Fan

    Rear Heat Sink Hook Thermal Sensor Cable CPU Socket Base Fan Power Cable CPU Socket Lever Front Heat Sink Hook (locking hook) Figure 3-27 Installing the Hook-Type Heat Sink and Fan Link the rear heat sink hook to the holding tab at the base of the socket, then the front hook to the holding tab on the front.

  • Page 77: Memory Board

    Memory Board The memory board comes already installed with the basic system. A total of 16 168-pin DIMM sockets reside on the board. The sockets accept 32-MB, 64-MB, 128-MB, and 256-MB DIMMs for a maximum of 4 GB memory configuration. 3.3.1 Layout Figure 3-28...

  • Page 78: Memory Configurations

    3.3.2 Memory Configurations Table 3-6 Memory Configurations Total Bank 0 Bank 1 Bank 2-3 Bank 4-7 Bank 8-11 Bank 12-15 Memory 32MB * 1 32MB 32MB * 1 32MB * 1 64MB 32MB * 1 32MB * 1 32MB * 2 128MB 32MB * 1 32MB * 1...
  • Page 79 Table 3-6 Memory Configurations (continued) Total Bank 0 Bank 1 Bank 2-3 Bank 4-7 Bank 8-11 Bank 12-15 Memory 128MB * 1 128MB * 1 128MB * 2 128MB * 4 128MB * 4 1536MB 128MB * 1 128MB * 1 128MB * 2 128MB * 4 128MB * 4...

  • Page 80: Installing A Dimm

    3.3.3 Installing a DIMM To install a DIMM, align it with the socket and press it down until the holding clips secure the DIMM in place. The DIMM socket is slotted to ensure proper installation. If you slip in a DIMM but does not completely fit, you may have inserted it the wrong way.

  • Page 81: Removing A Dimm

    3.3.4 Removing a DIMM To remove a DIMM, press the holding clips on both sides of the socket outward to release the DIMM. Place your forefingers on the top of the DIMM before you press the holding clips to gently disengage the DIMM from the socket. Figure 3-30 Removing a DIMM System Configuration...

  • Page 82: Installing The Memory Board

    3.3.5 Installing the Memory Board Follow these steps to install the memory board: Align the memory board with the memory board slot on the system board. Install the memory board with the component side up. Insert the board into the slot until it fits into place. Figure 3-31 Inserting the Memory Board 3-38...

  • Page 83: Attaching The Board Holding Clamp

    Insert one end of the board holding clamp into the hole on the bracket behind the disk drives. Align the clamp rail with the board edge. Insert the other end of the clamp into the hole on the rear panel bracket.

  • Page 84: Reconfiguring The System

    3.3.6 Reconfiguring the System You must enter Setup after installing or removing SIMMs to reconfigure the system. Follow these steps to reconfigure the system: Turn the system on. A memory error message appears, indicating that the total memory does not match the value stored in CMOS.

  • Page 85: Scsi Disk Array Backplane Board

    SCSI Disk Array Backplane Board The SCSI disk array backplane board (Acer BP-W7) provides a convenient interface between the SCSI drives and the system board. It includes seven SCSI drive slots to accommodate the drive trays, two SCSI channels to connect to the system board or SCSI controller board, and one SCSI channel out for external devices.

  • Page 86: Layout

    3.4.2 Layout Power Connectors Status Signal Connector SCSI Drive Slot Jumper J4 SCSI ID Switch SCSI Channel 1 Channel Configuration Terminators Switches RA4, RA5, RA6 SCSI Channel 2 Terminators RA1, RA2, RA3 SCSI Channel Out Jumper J3 Figure 3-33 SCSI Disk Array Backplane Board 3-42 AcerAltos 19000Pro4 System Guide...

  • Page 87: Jumper Settings

    3.4.3 Jumper Settings The backplane has two jumpers, J3 and J4, that allow you to select the terminator power source. J4 supports the three upper drive slots (slots 1, 2, and 3) on the backplane. J3 supports the four lower drive slots (slots 4, 5, 6, and 7).

  • Page 88: Hard Disk Id Switch Settings

    3.4.4 Hard Disk ID Switch Settings The backplane board comes with seven ID switches that allow you to define up to 16 hard disk IDs. Figure 3-35 illustrates the switch settings with the corresponding hard disk IDs. ID Switch ID Switch Setting Hard Disk ID Hard Disk ID...

  • Page 89: Channel Configuration

    3.4.5 Channel Configuration You may configure the backplane as single-channel (combine) or dual-channel (split) controller. In a single-channel configuration, channel 1 supports the SCSI devices plugged into slots 1 to 7. Set the channel configuration switches to “Combine” and set the terminators accordingly (Table 3-7) to achieve a single-channel configuration.

  • Page 90: Terminator Settings For Single-Channel Configuration

    Table 3-7 Terminator Settings for Single-Channel Configuration Terminator Setting With External Device RA1, RA2, RA3 Removed RA4, RA5, RA6 Removed Without External Device RA1, RA2, RA3 Installed RA4, RA5, RA6 Removed For configurations with external device, terminate the signal at the external device. Do not forget to remove the terminators on all the SCSI drives.

  • Page 91: Dual-Channel Configuration

    Dual-Channel Configuration In a dual-channel configuration, channel 1 supports the devices in slots 1 to 3, and channel 2 supports the devices in slots 4 to 7. Set the channel configuration switches to “Split” and set the terminators accordingly (Table 3-8) to achieve a dual-channel configuration. See Figure 3-33 for the locations of the switches and terminators.

  • Page 92: Installing A Backplane Board

    3.4.6 Installing a Backplane Board The housing supports two backplane boards. The basic system includes a backplane already installed on the right panel. Should you need to install more SCSI hot-swap drives, you need to install another backplane on the left panel. Follow these steps to install a backplane board: Remove the upper and lower front panel doors.

  • Page 93: Installing A Backplane Board

    Position the backplane to the front of the housing and push it back until it fits into place. See Figure 3-39. Make sure that you have configured the terminators, switches, and jumpers on the backplane before installing it into the housing.

  • Page 94: Fast-Wide Scsi Hdds Or Ultra-Narrow Hdds

    Figure 3-40 Fast-Wide SCSI HDDs or Ultra-Narrow HDDs (Single- Channel Configuration for Both Backplane Boards - 20 MB/sec or Below) Figure 3-41 Ultra-Wide SCSI HDDs (Dual-Channel Configuration for One Backplane Board - 40 MB/sec or Below) 3-50 AcerAltos 19000Pro4 System Guide...

  • Page 95: Front Panel Board

    Due to the SCSI cable length limitation for ultra-wide transfer, do not connect more than four ultra-wide hard disk drives. If you have a SCSI controller board or a RAID controller board to accommodate the SCSI cables, connect the cable from the backplane to the corresponding channel on the controller board.

  • Page 96: Front Panel

    Power Subsystem System Board LCD Module BP-W7 BP-W7 Figure 3-43 Front Panel Board Connections 3-52 AcerAltos 19000Pro4 System Guide...

  • Page 97: Power Subsystem

    Power Subsystem The power subsystem consists of a power backplane, swappable power supply modules, an optional charger board, and an optional battery box. These components are held in place by a metal rack enclosure. The backplane and the rack allow installation of up to three 400-watt power supply modules in a redundant configuration.

  • Page 98: Power Supply Upgrade

    3.6.1 Power Supply Upgrade The basic system comes with only one 400-watt power supply module installed. The power subsystem design allows you to upgrade the basic power configuration by adding one or two more power supply modules. Make sure to unplug the power cable from the wall socket before you install or remove a power supply module.

  • Page 99: Pulling-Out The Metal Bar

    Pull-out the metal bar from the lower end and unhook the upper end from the housing roof. Figure 3-45 Pulling-out the Metal Bar Remove the metal cover of the compartment where you intend to install a power supply module. Unpack a new power supply module. Firmly hold the power supply and align it with a compartment on the power supply rack.

  • Page 100: Installing A Power Supply Module

    Figure 3-46 Installing a Power Supply Module Press the holding clips inward to lock the power supply module. Figure 3-47 Locking the Holding Clips 3-56 AcerAltos 19000Pro4 System Guide...

  • Page 101: Reinstalling The Metal Bar

    Reinstall the metal bar by inserting the hook to the rail on the housing roof. Figure 3-48 Reinstalling the Metal Bar System Configuration 3-57...

  • Page 102: Securing The Metal Bar With Screws

    Secure the lower end of the bar to the housing using two screws. Figure 3-49 Securing the Metal Bar with Screws 10. Replace the right panel door to the housing. 3-58 AcerAltos 19000Pro4 System Guide...

  • Page 103: Unlocking The Power Supply Holding Clips

    Changing a Power Supply Module Should a power supply module becomes defective, remove the power supply and replace it with a new one. Follow these steps to change a power supply module: Remove the right panel door as in Figure 3-4. Remove the metal bar over the power supply rack as in section 3.6.1.

  • Page 104: Removing The Power Supply Module

    Firmly hold on the clips to pull the power supply module out. Figure 3-51 Removing the Power Supply Module Install a new power supply module following the procedure in the preceding section, Installing a Power Supply. If you are not planning to install a power supply module, make sure to reinstall the compartment metal cover.

  • Page 105: Installing The Power Supply Compartment Metal Cover

    Installing the Power Supply Compartment Metal Cover The power supply compartment metal cover has two important functions: It prevents you from accidentally touching the power backplane. It guides the thermal air flow to the fan exhausts on the rear of the housing.

  • Page 106: Charger Board And Battery Box

    3.6.2 Charger Board and Battery Box Unplug the power cable from the wall socket and remove all power supply units before you install or remove a battery box or a charger board. Installing a Charger Board and a Battery Box Follow these steps to install a charger and a battery box: Remove the right panel door as in Figure 3-4.

  • Page 107: Installing A Charger Board

    Align the charger board with the rails on the charger compartment, then push it back until its golden fingers reach the slot on the power backplane. The charger board does not completely fit until you press the holding clip in. Do not force the board in.

  • Page 108: Locking The Charger Board

    Press the holding clip inward to lock the charger board to the enclosure. Figure 3-55 Locking the Charger Board Unpack a battery box. Firmly hold the battery box with both hands and insert it to the bottom compartment, below the charger. See Figure 3-56 on the next page.

  • Page 109: Installing A Battery Box

    Figure 3-56 Installing a Battery Box 10. Secure the battery box with screws. 11. Attach the charger compartment metal cover and secure it with screws. Figure 3-57 Attaching the Charger Compartment Metal Cover System Configuration 3-65...

  • Page 110: Removing A Battery Box

    Removing the Battery Box Follow these steps to remove the battery box from the metal rack: Remove the screws that secure the battery box to the enclosure. Holding on the hole in the center, pull the battery box out for about an inch.

  • Page 111: Power Cable Connections

    3.6.3 Power Cable Connections The power backplane is complete with connectors to accommodate the power cables for all the system components. Figure 3-59 illustrates the power cables that connect to the system board. Power Subsystem System Board Figure 3-59 System Board Power Connections Power cables 3, 4 and 18 come with yellow stickers telling you which connectors to attach to the system board and to the power...

  • Page 112: System Boards And Power Subsystem Interconnections

    Figure 3-60 shows the system board, SCSI backplane board, front panel board, and power subsystem interconnections. Power Subsystem System Board Figure 3-60 System Boards and Power Subsystem Interconnections 3-68 AcerAltos 19000Pro4 System Guide...

  • Page 113: Chapter 4 Bios Utility

    C h a p t e r BIOS Utility Most systems are already configured by the manufacturer or the dealer. There is no need to run Setup when starting the computer unless you get a Run Setup message. If you repeatedly receive Run Setup messages, the battery may be bad.

  • Page 114: Entering Setup

    Entering Setup To enter Setup, press the key combination You must press while the system is booting. This key combination does not work during any other time. The BIOS Utility main menu then appears: BIOS Utility System Information Product Information Disk Drives Startup Configuration Advanced Configuration...

  • Page 115: System Information

    System Information The following screen appears if you select System Information from the main menu. System Information Page 1/1 Processor ....Pentium Pro Processor Speed ... xxx MHz Bus Frequency ..... xx MHz Internal Cache .... xx KB, Enabled External Cache .... xxx KB, Enabled Floppy Drive A ....

  • Page 116: Processor

    The following sections explain the parameters. The parameters on the screens show default values. These values may not be the same as those in your system. The items on the screens have fixed settings and are not user-configurable. 4.2.1 Processor The Processor parameter specifies the type of processor currently installed in your system.

  • Page 117: External Cache

    4.2.5 External Cache This parameter specifies the second-level cache memory size currently supported by the system, and whether it is enabled or disabled. For information on how to configure the system memory, see section 3.3.3. 4.2.6 Floppy Drive A This parameter specifies the type of drive designated as Floppy Drive A.

  • Page 118: Total Memory

    4.2.10 Total Memory This parameter specifies the total system memory. The memory size is automatically detected by BIOS during the POST. If you install additional memory, the system automatically adjusts this parameter to display the new memory size. 4.2.11 Serial Port 1 This parameter indicates the serial port 1 address and IRQ setting.

  • Page 119: Product Information

    Product Information The Product Information contains general data about the system. It includes the product name, serial number, BIOS version, etc. These information are necessary for troubleshooting and may be required when asking for technical support. The following screen shows the Product Information items. Product Information Page 1/1 Product Name .....

  • Page 120: Main Board S/N

    4.3.4 Main Board S/N This parameter specifies the system board’s serial number. 4.3.5 System BIOS Version This parameter specifies the version of the BIOS utility. 4.3.6 System BIOS ID This parameter specifies the identification number of the BIOS utility. 4.3.7 BIOS Release Date This parameter specifies the official date the BIOS version is released.

  • Page 121: Disk Drives

    Disk Drives The Disk Drives menu lets you configure the IDE hard disk and disk drive settings. The following screen shows the Disk Drives parameters and their default settings: Disk Drives Page 1/1 Floppy Drive A ... [xx-MB, xx-inch] Floppy Drive B ... [xx-MB, xx-inch] 8 IDE Primary Channel Master 8 IDE Primary Channel Slave = Move Highlight Bar,...

  • Page 122: Floppy Drives

    IDE Primary Channel Master Page 1/1 Type........[Auto] Cylinder ......[ Head ......[ Sector ......[ Size ......[ ] MB Hard Disk Block Mode ....[Auto] Hard Disk Size > 504MB ....[Auto] Hard Disk 32 Bit Access ....[Disabled] = Move Highlight Bar, = Change Setting, F1 = Help The parameters for the IDE Primary Channel Slave menu are the...

  • Page 123: Ide Drives

    4.4.2 IDE Drives There are two IDE drive option items under the Disk Drives menu. Select the IDE Primary Channel Master if you want to configure an IDE device set as master. Select the IDE Primary Channel Slave if you want to configure an IDE device set as slave. To configure an IDE device designated as master: Select the IDE Primary Channel Master option to display its menu.
  • Page 124 To configure an IDE device designated as slave: Select the IDE Primary Channel Slave option to display its menu. Follow step 2 of the procedure when configuring a master device. Hard Disk Block Mode This function enhances disk performance depending on the hard disk in use.

  • Page 125: Startup Configuration

    Startup Configuration The Startup Configuration allows you to specify your preferred setting for bootup. The following screen appears if you select the Startup Configuration option from the main menu: Startup Configuration Page 1/1 System POST Mode .......[ Normal Silent Boot ......[Disabled] Num Lock After Boot ....[Enabled ] Memory Test ......[Disabled] System Boot Drive ......[Drive A Then C]...

  • Page 126: System Post Mode

    4.5.1 System POST Mode This parameter allows the system to perform the POST routines in Diagnostic Normal modes. The Diagnostic mode shows the current status on the front panel LCD display. The default setting Normal 4.5.2 Silent Boot This parameter enables or disables the Silent Boot function. When set to Enabled , BIOS is in graphical mode and displays only an...

  • Page 127: System Boot Drive

    4.5.5 System Boot Drive This parameter allows you to specify the system search sequence. The selections are: The system checks drive A first. If there is Drive A then C: a diskette in the drive, the system boots from drive A. Otherwise, it boots from drive C.

  • Page 128: Advanced Configuration

    Advanced Configuration The Advanced Configuration option allows you to configure the advanced system memory functions. Do not change any settings in the Advanced Configuration if you are not a qualified technician to avoid damaging the system. The following screen shows the Advanced Configuration parameters. Advanced Configuration Onboard Devices Configuration PnP/PCI System Configuration...

  • Page 129: Onboard Devices Configuration

    4.6.1 Onboard Devices Configuration The Onboard Devices Configuration allows you to configure the onboard communication ports and the onboard devices. Selecting this option from the Advanced Configuration menu displays the following screen: Onboard Devices Configuration Page 1/2 Serial Port 1 .......[Enabled ] Base Address .....[3F8h] IRQ ......[4 ] Serial Port 2 .......[Enabled ]...
  • Page 130 Onboard Devices Configuration Page 2/2 Onboard Floppy Disk Controller ..[Enabled ] Onboard IDE Primary Channel ..[Enabled ] Onboard PS/2 Mouse (IRQ 12) ..[Enabled ] Onboard SCSI1 ....... [Enabled ] Boot from SCSI1 Device ... [Enabled ] OnboardSCSI2 ......[Enabled ] Boot from SCSI2 Device ...
  • Page 131 Serial Port 2 This parameter allows you to enable or disable the serial port 2. BASE ADDRESS This function lets you set a logical base address for serial port 2. The options are: 3F8h 2F8h 3E8h 2E8h This function lets you assign an interrupt for serial port 2. The options are IRQ Note that the Base Address and IRQ parameters are configurable only if Serial Port 2 is enabled.
  • Page 132 Parallel Port This parameter allows you to enable or disable the parallel port. BASE ADDRESS This function lets you set a logical base address for the parallel port. The options are: 3BCh 378h 278h This function lets you assign an interrupt for the parallel port. The options are IRQ The Base Address and IRQ parameters are configurable only if Parallel Port is enabled.

  • Page 133: Parallel Port Operation Mode Settings

    OPERATION MODE This item allows you to set the operation mode of the parallel port. Table 4-1 lists the different operation modes. Table 4-1 Parallel Port Operation Mode Settings Setting Function Standard Parallel Port Allows normal speed one-way operation (SPP) Standard and Bidirectional Allows normal speed operation in a two-way mode...
  • Page 134 Onboard IDE Primary Channel This parameter lets you enable or disable the primary IDE channel. When enabled, it allows access to the devices connected to the primary channel. When disabled, it deactivates the devices. Onboard PS/2 Mouse (IRQ 12) This parameter enables or disables the onboard PS/2 mouse. When enabled, it allows you to use the onboard PS/2 mouse assigned with IRQ12.

  • Page 135: Pnp/Pci System Configuration

    4.6.2 PnP/PCI System Configuration The PnP/PCI System Configuration allows you to specify the settings for your PCI devices. Selecting this option displays the following screen. PnP/PCI System Configuration Page 1/1 PCI IRQ Setting ... [ Auto INTA INTB INTC INTD PCI Slot 1 ....
  • Page 136 PCI IRQ Sharing Setting this parameter to allows you to assign the same IRQ to two different devices. To disable the feature, select If there are no IRQs available to assign for the remaining device function, we recommend that you enable this parameter. VGA Palette Snoop This parameter permits you to use the palette snooping feature if you installed more than one VGA card in the system.

  • Page 137: Memory/Cache Configuration

    4.6.3 Memory/Cache Configuration The Memory/Cache Configuration allows you to specify the appropriate settings for your system memory. Selecting the option displays the following screen. Memory/Cache Configuration Page 1/1 Internal Cache (CPU Cache) ..[Enabled] Cache Scheme ......[ Write Back ] Memory at 15MB-16MB Reserved for ..[ System = Move Highlight Bar, = Change Setting, F1 = Help...

  • Page 138: Non-Pnp Isa Device Configuration

    Memory at 15MB-16MB Reserved for To prevent memory address conflicts between the system and expansion boards, reserve this memory range for the use of either the system or an expansion board. 4.6.4 Non-PnP ISA Device Configuration The Non-PnP ISA Device Configuration parameters allow you to specify the settings for cards without the plug-and-play (PnP) feature.
  • Page 139 Non-PnP ISA Device Configuration Page 2/4 System Resources Used by Non-PnP ISA Cards DMA 0 ---- [No ] DMA 4 -----[---] DMA 1 ---- [No ] DMA 5 -----[No ] DMA 2 ---- [---] DMA 6 -----[No ] DMA 3 ---- [No ] DMA 7 -----[No ] Expansion ROM Region C8000h - CBFFFh ------------------- [No ]...
  • Page 140 Non-PnP ISA Device Configuration Page 4/4 I/O Region 2C0h-2CFh ----- [No ] 3A0h-3AFh --- [No ] 2D0h-2DFh ----- [No ] 3B0h-3BFh --- [No ] 2E0h-2EFh ----- [No ] 3C0h-3CFh --- [No ] 2F0h-2FFh ----- [No ] 3D0h-3DFh --- [No ] 300h-30Fh ----- [No ] 3E0h-3EFh --- [No ] 310h-31Fh ----- [No ]...
  • Page 141 I/O Region The items under this parameter allow you to reserve 16-byte memory address ranges for non-PnP devices. When the system configures PnP devices, the address ranges that you marked will not be used anymore. You can assign memory addresses to non-PnP devices at random as long as you cover the address range required by the device.

  • Page 142: System Security Setup

    System Security Setup The Setup program has a number of security features to prevent unauthorized access to the system and its data. The following screen appears if select System Security from the main menu. System Security Page 1/1 Disk Drive Control Floppy Drive ..

  • Page 143: Disk Drive Control

    4.7.1 Disk Drive Control The disk drive control features allow you to control the floppy drive or the hard disk drive boot function to prevent loading operating systems or other programs from a certain drive while the other drives are operational.

  • Page 144: Setup Password

    4.7.2 Setup Password The Setup Password prevents unauthorized access to the BIOS utility. Setting a Password Make sure that JP11 is set to (bypass password). You cannot enter the BIOS utility if a Setup password does not exist and JP11 is set to (password check enabled).
  • Page 145 Retype the password then press After setting the password, the system automatically sets the Setup Password parameter to Present Press to exit the System Security screen and return to the main menu. Press to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data.
  • Page 146 Press to exit the System Security screen and return to the main menu. Press to exit the BIOS utility. A dialog box appears asking if you want to save the CMOS data. Select to save the changes. Bypassing the Setup Password If you forget your setup password, you can bypass the password security feature by hardware.

  • Page 147: Power-On Password

    4.7.3 Power-on Password The Power-on Password secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. To set this password, enter the BIOS utility, select System Security, then highlight the Power-on Password parameter. Follow the same procedure as in setting the Setup password.

  • Page 148: Date And Time

    Date and Time The real-time clock keeps the system date and time. After setting the date and time, you do not need to enter them every time you turn on the system. As long as the internal battery remains good (approximately seven years) and connected, the clock continues to keep the date and time accurately even when the power is off.

  • Page 149: Time

    4.8.2 Time Highlight the items on the Time parameter and press to set the time following the hour-minute-second format. Valid values for hour, minute, and second are: Hour Minute Second Remote Diagnostic Configuration The Remote Diagnostic Configuration parameters allow you to configure your RDM settings.

  • Page 150: Abort Settings Change

    4.11 Abort Settings Change Use this option to disregard the your changes to the BIOS and reload your previous settings. The following dialog box appears when you select Abort Settings Change from the main menu. Do you want to load previous settings? [Yes] [No] Select...

  • Page 151: Leaving Setup

    4.13 Leaving Setup Examine the system configuration values. When you are satisfied that all the values are correct, write them down. Store the recorded values in a safe place. In the future, if the battery loses power or the CMOS chip is damaged, you will know what values to enter when you rerun Setup.

  • Page 152: Chapter 5 Diagnostics And Utilities

    C h a p t e r Diagnostics and Utilities ASM Pro The ASM Pro is a server management tool based on the Simple Network Management Protocol (SNMP). It detects server problems related to the CPU thermal condition, 5V/3.3V detection, or PCI bus utilization calculation.

  • Page 153: Remote Diagnostic Management

    Remote Diagnostic Management Remote Diagnostic Management (RDM) network management tool that utilizes modems and telephone lines to control a host of servers from a remote station. It monitors and analyzes the server condition, updates the BIOS settings if necessary, or reboots the server in the event of failure and quickly return it to normal operation.

  • Page 154: Eisa Configuration Utility

    EISA Configuration Utility The EISA Configuration Utility (ECU) is a program that allows you to easily configure your EISA computer. Use this utility when you set up your EISA computer for the first time or any time you change your configuration by adding or removing an EISA or ISA board.

  • Page 155: Running Ecu

    5.3.2 Running ECU Follow these steps to run ECU: 1. Restart the system using DOS. 2. Insert the EISA Configuration diskette in drive A. 3. At DOS prompt, type: a:\cf Press to display the Main Menu. Figure 5-1 ECU Main Menu AcerAltos 19000Pro4 System Guide...

  • Page 156: Getting Help

    5.3.3 Getting Help The ECU automatically displays information about each choice on the Main Menu and the second-level menus. The utility also allows you to access an online help once you begin the configuration process. Press to display the help menu. Press to remove the help menu on the screen.

  • Page 157: System Memory

    Using the mouse Follow these steps to use the mouse when making menu selections: Position the cursor over the desired option then click on the left mouse button to select it. When a sub-menu appears, click on the left button again to make a selection.

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