Troubleshooting and Removal/Replacement Procedures
Recheck the device list (see "Rechecking the Address Settings" below).
Rechecking the Address Settings
Check the address settings again to see if the drive is now listed (see "Checking the
Address Settings for Single-Ended Drives," earlier in this chapter).
If the DDS-DC drive and all other SCSI-2 devices available to you before you installed
the DDS-DC drive are now listed, run the system verification test for your software
version, as explained in the next sections.
If the DDS-DC drive is still not listed, or one of the SCSI-2 devices available to you
before you installed the DDS-DC drive is still not listed, contact your service
Verifying the System Operation Using the Support Tools Manager
HP-UX uses a diagnostics product called the Support Tools Manager that allows system
You can access the Support Tools Manager in a terminal window. If you are using HP
VUE as your interface, you can also access the Support Tools Manager through the
Three interfaces are available with the Support Tools Manager: a command line interface
(accessed through the cstm command), a menu-driven interface (accessed through the
mstm command), and the graphical user interface (accessed through the xstm
For more information on these user interfaces, see the online man pages by entering the
following at a command line prompt: