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Page 2: Service Handbook
Service Handbook Model 712 Workstations HP Part Number. A2615–90039 Hewlett–Packard Company 3404 East Harmony Road, Fort Collins, CO. 80525...
Page 3 The information contained in this document is subject to change without notice. HEWLETT–PACKARD MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MANUAL, IN- CLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett–Packard shall not be liable for errors contained herein or direct, indirect, special, incidental, or consequential damages in connection with the furnishing, performance, or use of this material.
Page 4: Printing History
Printing History New Editions of this manual incorporate all material updated since the previous edi- tion. Update packages may be issued between editions and contain replacement and additional pages to be merged into the manual by the user. The manual printing date and part number indicate its current edition. The printing date changes when a new edition is printed.
Page 5: Emissions Regulations
Emissions Regulations Federal Communications Commission (FCC) The Federal Communications Commission of the U.S. government regulates the ra- dio frequency energy emanated by computing devices through published regulations. These regulations specify the limits of radio frequency emission to protect radio and television reception.
Page 6: Vcci Class 1 Ite
VCCI Class 1 ITE Emissions Regulations Compliance Any third–party I/O device installed in HP Apollo system(s) must be in accordance with the requirements set forth in the preceding Emissions Regulations statements. In the event that a third–party noncompliant I/O device is installed, the customer as- sumes all responsibility and liability arising therefrom.
Page 7: Luokan 1 Laserlaite
Laser Safety Statement (For U.S.A. Only) (For workstations that have a CD–ROM drive installed.) The CD–ROM mass–storage system is certified as a Class–1 laser product under the U.S. Department of Health and Human services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the mass–storage system does not produce hazardous laser radiation.
Page 8 IEC 825 Class 1 Laser Labels CLASS 1 LASER PRODUCT LASER KLASSE 1...
Page 9: Warnings And Cautions
Warnings and Cautions WARNING: Removing device cover may expose sharp edges in equipment chassis. To avoid injury, use care when installing customer add–on devices. WARNUNG: Das Entfernen der Geräteabdeckung legt die scharfen Kanten im Inneren des Gerätes frei. Um Verietzungen zu vermeiden, seien Sie vorsichtig beim Einbau von zusätzlichen Bauteilen, die vom Kunden selber eingebaut werden können.
Page 10 Warnings and Cautions (Cont.) WARNING: Use only power supply Model ETYHP127MM with A2656A Tape Drive. AVERTISSEMENT: Utiliser seulement le bloc d’alimentation ETHYP127MM pour le dérouleur de bande A2656A. WARNING: Use only power supply Model ETYHP127MM with A2655A CD–ROM Drive. AVERTISSEMENT: Utiliser seulement le bloc d’alimentation ETHYP127MM pour le lecteur de CD–ROM A2655A.
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Page 13: Table Of Contents
Table of Contents Product Information 1–1 Product Description ........1–1 System Unit Front Panel Controls and LEDs .
Page 14 Configuration 3–1 Workstation Configurations ......3–1 FRU Configurations ........3–1 Mass Storage Configurations .
Page 15 ..........5–31 Power Supply .
Page 16 Figures 1–1 System Unit Front Panel Controls and LEDs ... . . 1–3 1–2 System Unit Rear Panel Connectors ....1–5 1–3 12–Inch Flat Panel 1024x768 Display (Model A2882A) .
Page 17 Figures 5–17 Removing the Hard Disk ......5–27 5–18 Removing the Speaker ......5–28 5–19 Removing the Power Supply Cover .
Page 18 Tables 5–7 External Hard Disk Nonexchange Assemblies ... 5–8 5–8 External DDS Tape Exchange Assemblies ... . . 5–10 5–9 External DDS Tape Nonexchange Assemblies .
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Page 20: Product Information
Product Information This chapter introduces the Model 712 workstation, including its controls and indica- tors. Included in this chapter are the following topics: Product description System unit controls Understanding the LEDs System unit rear panel connectors Monitor controls, connectors, and indicators Product Description The Model 712 workstation contains the following key features: Operating System: Native HP/UX (version 9.03 and later, version 9.05 and...
Page 21 Graphics – Built–in 8–plane graphics with the following resolutions: 1024 x 768 at multiple frequencies 1280x1024 at multiple frequencies 800 x 600 at 75 Hz 640 x 480 at 75 Hz (15–inch color monitors are not supported on the 712/100) –...
Page 22: System Unit Front Panel Controls And Leds
– Serial Interface and X.25 board Serial interface is logically identical to the workstation’s built–in serial interface X.25 supports 1.2 to 19.2kps X.25 supports implementation of the LAP–B data–link protocol Two–headed external cable allows simultaneous use of both functions – Graphics card Supports additional monitor, same type as system unit’s Optional I/O (supported by single TeleShare slot) –...
Page 23: System Power Switch
System Power Switch Use the Power switch to power the system unit on and off. The Model 712 worksta- tion automatically shuts down HP–UX when powered off. System Power LED The Power Light Emitting Diode (LED) is located on the left side of the front panel. It lights when the system unit power is on and flashes until the OS is booted.
Page 24: Power Cord Connector
Figure 1–2 shows the locations of the connectors on the system unit’s rear panel. Expansion Slot (optional) Audio OUT (Headphone Connector) Audio Line In Connector RS–232 Connector Mouse PS2 Connector Parallel Connector Power Cord Connector LAN AUI Connector LAN–TP Connector SCSI–2 Connector Keyboard PS2 Connector VGA Monitor Connector...
Page 25: 802.3 Network Connectors
802.3 Network Connectors The workstation has built–in ThickNet LAN AUI and TP (Twisted Pair) connectors for the 802.3 (ETHERNET) network. Connections to ThinLAN networks require an external transceiver. The workstation automatically selects the correct network set- ting. RS–232 Serial Input/Output Connector You can attach a variety of peripheral devices to the RS–232 Serial Input/Output (SIO) port on the workstation.
Page 26: Ps2 Connectors
NOTICE: When attaching external SCSI devices, be sure to terminate the last device on the external SCSI bus. If no external devices are attached, the SCSI connector does not need to be terminated. PS2 Connectors The PS2 connectors provide an interface for the system’s keyboard and mouse. HP Parallel I/O Connector The 25–pin HP Parallel I/O interface uses Centronics interface protocols to support peripheral devices such as printers and plotters.
Page 27: Monitor Controls, Connectors, And Indicators
Monitor Controls, Connectors, and Indicators This section describes the controls, connectors, and indicators for the supported mon- itors. The Power–On LED, when lit, indicates that the monitor has ac power applied. Use the following controls to adjust the monitor: The Power–On button turns the monitor’s power on and off. The Brightness control adjusts the brightness of the display.
Page 28: Inch Flat Panel 1024X768 Display (Model A2882A)
Power ON/OFF Button Power LED Brightness Front Toggle Rear Video Cable Power Cable Figure 1–3. 12–Inch Flat Panel 1024x768 Display (Model A2882A) Product Information 1–9...
Page 29: Inch Color 1024X768 Monitor (Model D1196A)
Degauss Front Geometry Width Height Horizontal Position Vertical Position Brightness Contrast Power–On LED 10 Power ON/OFF Button Rear Video Cable Power Connector Figure 1–4. 15–Inch Color 1024x768 Monitor (Model D1196A) 1–10 Product Information...
Page 30 Brightness Contrast Power ON/OFF Front Button Rear Video Cable Power Connector Figure 1–5. 17–Inch Color 1024x768 Monitor (Model A2287A, A2287B) Product Information 1–11...
Page 31: Inch Color 1280X1024 Monitor (Model A2094)
V–STAT H–STAT V–CENT Brightness Contrast Front Power–On LED Power ON/OFF Button RGB Cable Rear Connectors Power Connector Connect video cable to bottom three RGB connectors. Figure 1–6. 19–Inch Color 1280x1024 Monitor (Model A2094A, A2094B) 1–12 Product Information...
Page 32: Keyboard
Keyboard The Model 712 workstation uses a Hewlett–Packard PC keyboard. You may need to know the differences between the PC Keyboard and the Hewlett– Packard ITF Keyboard (HP 46201A/B Keyboard). Aside from the obvious difference in the appearance of these keyboards due to the different arrangement of the keys, there is also a difference in the keys and their output codes.
Page 33: Pc Keyboard To Itf Keyboard Equivalent Keys
Table 1–2. PC Keyboard to ITF Keyboard Equivalent Keys PC Keycap Symbol ITF Keycap Symbol blank1 (left) blank2 blank3 blank4 (right) PrintScreen / SysReq Menu Scroll Lock Stop Pause / Break Break / Reset Page Up Prev Num Lock System / User Select Page Down Next...
Page 34 Table 1–2. PC Keyboard to ITF Keyboard Equivalent Keys (cont.) PC Keycap Symbol ITF Keycap Symbol Esc / Del Insert Insert Char Home Delete Delete Char Caps Lock Caps Esc Shifted Esc / Del Shifted Pause / Break Shifted Break / Reset Shifted Num Lock Shifted System / User Shifted 0 / Ins (number pad)
Page 35: Operating System Overview
Operating System Overview The Model 712 workstation uses the HP–UX operating system, version 9.03 or later. The Model 712/100 uses HP–UX version 9.05 or later. Instant Ignition systems (sys- tems with preloaded software) have X–windows and a Hewlett–Packard graphical user interface, such as HP VUE or RTW, installed and configured. See the user’s guide for more information.
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Page 37: Environmental/Installation/Pm
Environmental/ Installation/PM This chapter lists the environmental specifications and regulatory requirements for the system. Installation and preventive maintenance information, if applicable, is also provided. Environmental Specifications Table 2–1 lists the environmental specifications for the Model 712 workstation. Table 2–1. Environmental Specifications for Model 712 Type Specification Operating...
Page 38: Regulatory Requirements
Regulatory Requirements This section lists the regulatory approvals met by the Model 712 workstation. UL 1950 CSA22.2 950–M TUV EN60950 Finland TSH EMKO TUE (74) DK203 TUV ZH–1/618 ISO9241 90/270 EEC FCC 47 cfr, part 15 sub–part J, Class A VCCI Class 1 EN55022/CISPR 22 Class A Installation...
Page 39 Environmental/Installation/PM 2–3...
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Page 41: Configuration
Configuration This chapter provides details about setting up and changing the system configuration. Workstation Configurations Refer to the HP Apollo 9000 Series 700 Configuration Guide for a complete list of supported accessories, peripherals, and operating systems for the Model 712 worksta- tion.
Page 42: Quantum 120–Mb Winchester Drive Jumpers
Terminator Resistor Modules (Must Be Removed) First Second Drive Drive SCSI SCSI SCSI SCSI SCSI SCSI SCSI ID 6 ID 5 ID 4 ID 3 ID 2 ID 1 ID 0 Figure 3–1. Quantum 120–MB Winchester Drive Jumpers 3–2 Configuration...
Page 43: Quantum 270–Mb Winchester Drive Jumpers
NOTICE: Jumpers A0, A1, and A2 are the SCSI ID jumpers. Terminator Resistor Modules The jumper Prod- (Must Be Removed) uct Option should be in place . First Second Drive Drive SCSI SCSI SCSI SCSI SCSI SCSI SCSI ID 0 ID 6 ID 5 ID 4...
Page 44: Quantum 525–Mb Winchester Drive Jumpers
NOTICE: A0, A1, and A2 are the SCSI ID jumpers. jumpers Sync Spindle, Term Enable, and WS should be removed , and the jump- er Enable Parity should be in place . First Second Drive Drive SCSI SCSI SCSI SCSI SCSI SCSI SCSI...
Page 45: Hewlett–Packard 1–Gb Winchester Drive Jumpers
1 — Write Protect 2 — Unit Attention Front View 3 — SDTR 4 — Parity Enable 5 — Auto Spin–Up 6 — Sync Spindle 7 — Sync Spindle SCSI SCSI 1 2 3 4 5 8 9 10 1 2 3 4 5 8 9 10 First Drive...
Page 46 SCSI 1 GB is Model HPC3324A 2 GB is Model HPC3325A Figure 3–5. Hewlett–Packard 1–GB and 2–GB Low Profile Drive Jumpers 3–6 Configuration...
Page 47 Terminator Power Parity Enable Configuration Terminator Resistor Modules (Must be removed) 1 — Reserved 2 — LED 3 — Sync Spindle 4 — A0 5 — A1 6 — A2 SCSI 1 2 3 4 5 First Drive Second Drive NOTICE: The first three jumpers (1, 2, and 3) should be removed .
Page 48 Terminator Power Parity Enable SCSI 1 2 3 4 5 6 Figure 3–7. Seagate 1–GB and 2–GB Low Profile Disk Drive Jumpers 3–8 Configuration...
Page 49: Quantum 1–Gb And 2–Gb Low Profile Disk Drive Jumpers
SCSI 1 2 3 4 5 6 7 8 9 10 No Jumper Figure 3–8. Quantum 1–GB and 2–GB Low Profile Disk Drive Jumpers Configuration 3–9...
Page 50: Micropolis 1–Gb Winchester Drive Jumpers
Terminator Resistor Modules (Must be removed) Factory–Installed Jumpers (Do not remove) First Second Drive Drive SCSI SCSI SCSI SCSI SCSI SCSI SCSI ID 6 ID 5 ID 4 ID 3 ID 2 ID 1 ID 0 ID 0 ID 1 ID 2 PARITY WPROT...
Page 51: Cd–Rom Scsi Address Jumper Settings
SCSI Terminators (must be removed) Jumpers Jumpers Target Target (Default) Figure 3–10. CD–ROM SCSI Address Jumper Settings Configuration 3–11...
Page 52: Dds Tape Scsi Address Jumper Settings
SCSI Terminators (must be removed) Jumpers Jumpers Target Term Target Term (Default) Figure 3–11. DDS Tape SCSI Address Jumper Settings 3–12 Configuration...
Page 53: Floppy Jumper
NOTICE: The floppy drive is not a SCSI device. The jumper must always be in the position shown. Figure 3–12. Floppy Jumper Configuration 3–13...
Page 54: Memory
Memory The system has two pairs of memory connectors, labeled Slot 0 and Slot 1 for Pair 0, and Slot 2 and Slot 3 for Pair 1, as shown in Figure 3–13. The model 712/100 has a third pair of connectors labeled Slot 4 and Slot 5, as shown in Figure 3–14. Install memory boards according to the following guidelines: Install memory boards in pairs of the same memory capacity.
Page 55: High Resolution Graphics
Back of System Unit Pair 0 Pair 1 Pair 2 Figure 3–14. Model 712/100 Memory Connectors See chapter 5 of this manual for details on installing memory modules. High Resolution Graphics The Model 712 workstation requires an optional VRAM board and the Model A2094A/B 19–inch color monitor to support 1280 x 1024 high resolution graphics.
Page 56 Setting the Monitor Type from the Boot Administration Mode Use this method to change the workstation’s graphics parameters before you replace the monitor. Enter the Boot Administation Mode as described in the section “Entering the Boot Administration Mode” in Chapter 4. Enter the following command to display the current monitor configuration for the system: Enter...
Page 57 The screen displays your new monitor selection, similar to the following: Monitor Choices Type Resolution Frequency –––– –––––––––– ––––––––– 1280x1024 72Hz 1024x768 75Hz 1024x768 70Hz 1024x768 72Hz Flat Panel 1280x1024 60Hz 1024x768 60Hz 640x480 60Hz 1280x1024 75Hz VESA 1024x768 75Hz VESA 800x600 75Hz...
Page 58 Press <y> to save this monitor type. If you don’t select the monitor type that’s displayed, the system will cycle through the other monitor types, some of which the monitor won’t display. Wait for the workstation to display the correct monitor type again, then select it. NOTICES: Some multisync monitors will “lock up”...
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Page 60: Troubleshooting
Troubleshooting This chapter provides information about isolating a failing component, known as a Field Replaceable Unit (FRU), in a Model 712 workstation. To troubleshoot a Model 712 workstation, you must be familiar with the operating system and be able to start and stop processes. You should also be familiar with the boot ROM diagnostics, ISL diagnostics, and the SupportWave online tests, which we describe in this chapter.
Page 61: Led Not Lit
Start System Unit Plug In System Unit to Plugged In? a Live ac Outlet. Check ac Outlet Power: 90–132 V ac for 100/120 V Environ- ments 198–264 V ac for 220/240 V Environ- ments Replace: Is Fan 1. Power Supply Board Running? 2.
Page 62: Troubleshooting The Model 712
Start Note any error or status messages. See Section “Identifying LED–Indi- cated Conditions.” See Section “Dealing with an HPMC Monitor Blank? (Uncorrectable) Error.” Boot Manually. See Section “Dealing with a Boot Fail- ure.” Unrecoverable Run Self Test Diagnostics. (HPMC) Error? See Section “Running Self Test.”...
Page 63: Identifying Led-Indicated Conditions
NOTICE: For a complete description of using ISL diagnostics and SupportWave, see the Precision Architecture RISC HP Apollo 9000 Series 700 Diagnostics Manu- Identifying LED–Indicated Conditions If your monitor remains blank when you power on your workstation, your system unit’s power LED may flash to indicate an error condition: A 3/4–second flash indicates the CPU board is defective.
Page 64: Hpmc Caused By A Multi-Bit Memory Parity Error
Table 4–1. PIM Action Table Check Type Cache Check Bus Check System Action * Word Word Word Responder See Note 1 Word 0x80000000 0x40000000 Replace Motherboard 0x20000000 0X00210000 0X00000000 Replace SIMM 0xEFFFFFFF See Note 2 0x20000000 0x00310000 0xF0000000 Replace 0xF01FFFFF Motherboard 0x20000000 0x00310000...
Page 65: Multi-Bit Memory Parity Error
Table 4–2. Multi-Bit Memory Parity Error Word Value Check Type 0x20000000 CPU State 0x9e000004 Cache Check 0x00000000 TLB Check 0x00000000 Bus Check 0x00210000 Assists Check 0x00000000 Assists State 0x00000000 System Responder Address 0x00nnnnnn Interpreting the Table The values in the Bus Check and System Responder Address words indicate that a multi-bit memory parity error was detected by logic in the memory module.
Page 66: Memory Address Ranges
Determining the Faulty SIMM The System Responder Address is stated as if the memory is contiguous. This proce- dure assumes the following: memory boards are installed in pairs of the same memory capacity memory boards are installed first in Pair 0 (Slots 0 and 1) there are no empty slots between memory boards To determine the faulty SIMM, perform the following steps.
Page 67 Determine the SIMM pair (starting with Pair 1) that contains the System Re- sponder Address (as shown using the command) within its range. Evaluate the SIMM pairs as follows: NOTICE: Addressing starts at Pair 1, not Pair 0. A. If the System Responder Address (as shown using the pim COM- MAND) is between 0x00000000 and 0x01FFFFFF: Error in Pair 1 If the System Responder Address is between 0x02000000 and...
Page 68: Hpmc Caused By A Data Cache Parity Error
HPMC Caused by a Data Cache Parity Error An HPMC interruption is forced when a data parity error is detected during a Load instruction to the memory address space or during a data cache flush operation. Examine the 12 words listed under Other Processor Data of the data returned from a pim command during the Boot Administration environment.
Page 69: Dealing With A Boot Failure
Dealing with a Boot Failure If the usual boot device (typically a disk) is not responding as it should, you must attempt to boot from the disk (or another boot device) by selecting it manually. To boot a device manually, follow these steps: Turn off the power to your workstation for a few seconds.
Page 70 Boot from one of the listed devices by typing the following command line at prompt: BOOT_ADMIN> device Enter BOOT_ADMIN> boot where device is the hardware path to the device, specified in Mnemonic Style Notation, such as scsi.5.0 If your workstation still fails to boot, there is either something wrong with the file system or with the hardware.
Page 71: Running Self Test
Running Self Test This section explains how to identify a failing FRU through the Self Test graphical display. When you power on the Model 712 workstation, the system runs a series of diagnos- tic tests, called Self Test, to check the hardware configuration. These tests check all FRUs in the system, including any I/O board in the Expansion Slot.
Page 72 The 712/100 screen will depict the additional memory slots. The defective component is highlighted on the screen. To the right of the diagram, the self test calls out the defective component. Go to Chapter 5 for instructions about replacing the failed FRU. If the self test fails to identify a failed FRU, and you still suspect a problem, run sys- tem verification tests, as described in the “Running System Verification Tests”...
Page 73: Running System Verification Tests
Running System Verification Tests HP–UX uses a diagnostics product called SupportWave. SupportWave contains the Support Tools Manager so that you can verify the system operation. You can access the Support Tools Manager while in a terminal window. If you are using HP VUE as your interface, you can also access the Support Tools Manager through the sys_admin directory.
Page 74 At the prompt, you can enter several commands. For a list of these com- CSTM> mands, type the following at the CSTM> prompt: CSTM> help Enter To verify the system operation, type the following at the prompt: CSTM> Enter CSTM> verify Messages similar to the following appear: Verification has started on device (CPU).
Page 75: Running Ode-Based Diagnostics
Running ODE–Based Diagnostics The Offline Diagnostic Environment (ODE) consists of diagnostic modules for test- ing and verifying system operation. ODE provides all the necessary functions for the user to load specified tests and interact with those tests. ODE is an ISL utility. To boot ODE: Invoke the ISL environment from the system disk.
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Page 77: Field Replaceable Units
Field Replaceable Units This chapter lists the Model 712 Field Replaceable Units (FRUs) and provides proce- dures for their removal and replacement. Use the following tools for FRU removal and replacement: Light–duty flat blade screwdriver with 150–mm (6–in.) blade #1 Posi–Drive driver Needlenose pliers ESD equipment (see the “ESD Precautions”...
Page 78: System Unit Frus
System Unit FRUs Refer to Figure 5–1 for an illustrated parts breakdown of the system unit. Table 5–1 lists the exchange FRU assemblies for the Model 712, Table 5–2 lists the nonex- change FRU assemblies, and Table 5–3 lists the optional I/O expansion boards. The numbered callouts in Figure 5–1 correspond to the numbered FRUs in these tables.
Page 79: System Unit Exchange Assemblies
Table 6–1. System Unit Exchange Assemblies Exchange Part Number Description A2263–69510 CPU 60 MHz A2263–69511 CPU 80 MHz A2263–69515 CPU 100 MHz A2577–69001 4–MB Simm A2578–69001 8–MB Simm A2576–69001 16–MB Simm A2575–69001 32–MB Simm A2615–69001 270–MB Disk A2084–69001 525–MB Disk A4022–69009 2–GB Disk A2084–69002...
Page 80: System Unit Nonexchange Assemblies
Table 6–2. System Unit Nonexchange Assemblies Part Number Description 0950–2377 3.5” Floppy Drive 0950–2370 120–MB Hard Disk 1420–0314 Battery A2263–62036 Chassis Assembly (Filler Bezel, Power Supply Cover, Top Cover, Main Chassis) A2263–62003 Fan Assembly Filler Bezel A2263–62037 Floppy Bezel A2263–62005 Floppy Cable A2263–00009 Floppy EMI Shield...
Page 81: Monitors, Keyboards, And Mouse
Monitors, Keyboards, and Mouse Table 5–4 lists part numbers for the system monitors. Table 5–5 lists model numbers for the keyboards and mouse. Table 6–4. Monitors Exchange (e) Part Number Description Nonexchange A2287–69001 A2287A 1024x768 17” (Northern Hemisphere) A2090–0309 A2287B 1024x768 17” (Southern Hemisphere) A4032–69001 A4032A 1280x1024 17”...
Page 82: External Storage Unit Frus
External Storage Unit FRUs This section provides illustrated parts breakdowns and FRU listings for the C2963/64A, C1530B/C2954A and C2943A external storage units. NOTICE The A2655A, A2656A, and A2657A have been replaced with the C2963/64A,C1530B/C2954A and C2943A external storage units. 5–6 Field Replaceable Units...
Page 83: Hard Disk Drive (A2657A/C2963/64A)
Hard Disk Drive (A2963/64A) The numbered callouts in Figure 5–2 correspond to the numbered FRUs in Table 5–6 and Table 5–7. Figure 6–2. External Hard Disk Illustrated Parts Breakdown Field Replaceable Units 5–7...
Page 84: External Hard Disk Exchange Assemblies
Table 6–6. External Hard Disk Exchange Assemblies Exchange Part Number Description A2084–69002 1.0–GB Disk Drive Table 6–7. External Hard Disk Nonexchange Assemblies Nonexchange Part Number Description A2655–66500 Power Board A2656–40007 DAT/Disk HP PAC Bottom A2655–40003 Disk HP PAC Top A2263–40049 Rubber Foot A2655–40019 Power Button...
Page 85: External Dds Tape Illustrated Parts Breakdown
DDS–Format Tape Drive (C1530B/C2954A) The numbered callouts in Figure 5–3 correspond to the numbered FRUs in Table 5–8 and Table 5–9. Figure 6–3. External DDS Tape Illustrated Parts Breakdown Field Replaceable Units 5–9...
Page 86: Dds-Format Tape Drive (A2656A/C2954A)
Table 6–8. External DDS Tape Exchange Assemblies Exchange Part Number Description C1503–69201 DDS–Format Tape Drive Table 6–9. External DDS Tape Nonexchange Assemblies Nonexchange Part Number Description A2656–66500 Power Board A2656–40007 DAT/Disk HP PAC Bottom A2656–40008 DAT HP PAC Top A2263–40049 Rubber Foot A2655–40019 Power Button...
Page 87 CD–ROM Drive (C2943A) The numbered callouts in Figure 5–4 correspond to the numbered FRUs in Table 5–11. Field Replaceable Units 5–11...
Page 88: Cd-Rom Drive (A2655A/C2943A)
Figure 6–4. External CD–ROM Illustrated Parts Breakdown Table 6–10. External CD–ROM Exchange Assemblies Exchange Part Number Description A1658–69001 CD–ROM Drive Table 6–11. External CD–ROM Nonexchange Assemblies Nonexchange Part Number Description A2655–66500 Power Board A2655–40009 CD–ROM HP PAC Bottom A2263–40049 Rubber Foot A2655–40019 White Power Button A2656–40006...
Page 89: System Unit Fru Removal And Replacement
System Unit FRU Removal and Replacement The procedures in this section illustrate how to remove system unit FRUs. Observe any notices and prerequisites for removing a FRU. Replacement is the reverse of removal, unless noted. Before performing the following procedures, observe the following precautions: 11.
Page 90: Stand
Stand Tilt up the front of the system unit and lift it out of the stand, as shown in Figure 5–5. Figure 6–5. Removing the System Unit from the Stand 5–14 Field Replaceable Units...
Page 91: Top Cover
Top Cover Before removing the top cover, remove the stand. CAUTION: Do not attempt to operate the workstation with the top cover removed. The cover is needed for proper air flow for system cooling. Perform the following steps to open the system unit: 1.
Page 92: Memory Board Removal
Memory Board Removal Before removing memory boards, perform the following tasks: Remove the stand. Open the system unit. In the 712/100 ther are 6 memory slots (3 pairs.) Figure 5–7 shows the memory board locations. Figure 5–8 shows how to remove the memory boards.
Page 93: Removing Memory Boards
2. Push the two slot clips out and tilt the top of the memory board toward the back of the system unit, as shown in Figure 5–8. Lift the board from the connector, and place it on a static–free surface. Figure 6–8.
Page 94: Memory Board Installation
Memory Board Installation Before replacing memory boards, perform the following procedures: Remove the stand. Open the system unit. In the 712/100 ther are 6 memory slots (3 pairs.) Refer to Chapter 3 for information about memory board configurations. Angle the board with the top edge tilted toward the rear of the system unit, and insert it into the connector, as shown in Figure 5–9.
Page 95: Vram (Video Ram)
VRAM (Video RAM) Before removing the VRAM, perform the following procedures: Remove the stand. Open the system unit. Grasp the VRAM board firmly at both ends and pull it straight up, as shown in Figure 5–10. Figure 6–10. Removing the VRAM Board Field Replaceable Units 5–19...
Page 96: Teleshare Option Board
TeleShare Option Board Before removing the TeleShare board, perform the following procedures: Remove the stand Open the system unit Perform the following steps to remove the TeleShare board: 1. Disconnect any cables from the board. 2. Grasp the board firmly at both ends and pull it straight up, as shown in Figure 5–11.
Page 97: I/O Expansion And Boards
I/O Expansion and Boards Before removing an optional I/O expansion board, perform the following procedures: Remove the stand Open the system unit Perform the following steps to remove the board: 1. Disconnect the cable from the board. 2. Grasp the expansion board firmly at both ends and pull it straight up, as shown in Figure 5–12.
Page 98: Battery
Battery Before removing the battery, perform the following procedures: Remove the stand. Open the system unit. Remove the battery as shown in Figure 5–13. WARNING: Lithium batteries may explode if mistreated. Do not put lithium batteries in fires or try to recharge or dis- assemble them.
Page 99: Cpu Board
CPU Board Before removing the CPU board, perform the following procedures: Note the two LANIC IDs of the workstation from the label on the PROM (see Figure 5–14.) The system will prompt you to enter the IDs when you boot the workstation with the new CPU board installed.
Page 100 3. Reverse this procedure to install the new CPU board. 4. When you turn on the workstation with the new CPU board installed, set the monitor configuration, as described in the section “Setting the Monitor Type at Power On” in Chapter 3. 5.
Page 101: Floppy Disk
Floppy Disk Before removing the floppy disk drive, perform the following procedures: Remove the stand. Open the system unit. Perform the following steps to remove the floppy disk drive: 1. Disconnect the two cables from the floppy drive. 2. Remove the HP PAC from the top of the floppy drive, as shown in Figure 5–15. 3.
Page 102: Hard Disk
Hard Disk Before removing the hard disk, perform the following procedures: Remove the stand. Open the system unit. Perform the following steps to remove the disk drive: 1. Disconnect the SCSI and power cables from the hard disk. 2. Remove the disk retaining bracket by lifting the end closest to the rear of the sys- tem unit and rotating it toward the front of the system unit, as shown in Figure 5–16.
Page 103 3. Remove the HP PAC from the top of the disk drive, as shown in Figure 5–17. 4. Lift the drive straight up, as shown in Figure 5–17. Figure 6–17. Removing the Hard Disk 5. Check the SCSI ID and any other jumper settings on the replacement drive, as shown in Chapter 3.
Page 104: Speaker
Speaker Before removing the speaker, perform the following steps: Remove the stand. Open the system unit. Disconnect the speaker cable from the CPU board and lift out the speaker, as shown in Figure 5–18. Figure 6–18. Removing the Speaker 5–28 Field Replaceable Units...
Page 105: Power Supply Cover
Power Supply Cover Before removing the power supply cover, perform the following procedures: Remove the stand. Open the system unit. Remove the speaker. WARNING: Do not turn on the workstation with the power supply cover removed. Perform the following steps to remove the power supply cover: 1.
Page 106: Removing The Fan From The Power Supply Cover
2. Pull the sides of the power supply cover away from the fan and lift the fan from the cover, as shown in Figure 5–20. Figure 6–20. Removing the Fan from the Power Supply Cover CAUTION: To prevent damage to the ac power cable, make sure the cable is secured between the side of the system unit chassis and the tabs on the bottom of the system unit before you replace the power supply cover.
Page 107: Fan
Before removing the fan, perform the following procedures: Remove the stand. Open the system unit. If present, remove the hard disk and floppy drives. Remove the power supply cover. Lift the HP PAC from the system unit, as shown in Figure 5–21. Note how the fan cable connects to the CPU board, then snakes under four hold–...
Page 108: Power Supply
Power Supply Before removing the power supply, perform the following steps: Remove the stand Open the system unit Remove the power supply cover Perform the following steps to remove the power supply: 1. Disconnect all power supply connectors and cables, as shown in Figure 5–22. ac Power Cable Floppy...
Page 109 3. Pull the power supply button straight out until it disengages from the power switch, as shown in Figure 5–23. To allow easier installation of the new power supply, attach the power supply button to the power switch on the new power supply after you install the power supply into the system unit.
Page 110: Power Supply Button
Power Supply Button Before removing the power supply button, perform the following steps: Remove the stand Open the system unit Remove the power supply cover Remove the power supply Pull the power supply button straight out until it disengages from the power switch, as shown in Figure 5–23.
Page 111: Led Cable Assembly
LED Cable Assembly Before removing the cable assembly, perform the following procedures: Remove the stand. Open the system unit. Remove the power supply cover. Remove the power supply. From the front of the system unit, push in the LED until it disengages from the chas- sis.
Page 112: External Storage Devices
External Storage Devices This section describes how to remove FRUs from the external storage devices. Mod- els A2657A, A2656A and A2655A have been replaced by Models C2963/64A, C2943A and C1530B respectivly. Observe any notices and prerequisites when re- moving a FRU. Replacement is the reverse of removal, unless noted. The numbered callouts in the following illustrations correspond to step numbers in the associated procedure.
Page 113 Hard Disk (C2963/64A) Refer to Figure 5–24 for an illustration of each FRU. The number identifiers in Figure 5–24 correspond to the step numbers in the following FRU removal proce- dure. Figure 6–24. External Disk Drive Field Replaceable Units 5–37...
Page 114 Remove the drive’s components in the following order until you’ve removed the desired FRU: 1. Remove the cover. Push the locking latch to the side, slide the cover forward about an inch, and lift off (see Figure 5–25). Figure 6–25. Removing the Cover (C2763/64A Disk) 2.
Page 115 4. Remove the Fan/LED assembly. Squeeze the clip on the side of the Fan/LED assembly cable connector to discon- nect it from the power supply. From the front of the unit, push in the LED until it disengages from the chassis. Tilt the top of the fan toward the front of the unit until it disengages from the mounting pins, then remove the Fan/LED assembly, as shown in Figure 5–26.
Page 116 6. Remove the plunger. Pull the plunger straight out until it disengages from the power board switch. Slide the plunger from the chassis. 7. Remove the power board. Lift the front of the power board, then pull it toward the front of the unit until it disengages from the grounding clip.
Page 117 DDS–Format Tape (C1530B/C2954A) Refer to Figure 5–27 for an illustration of each FRU. The number identifiers in Figure 5–27 correspond to the step numbers in the following FRU removal proce- dure. Figure 6–27. External DDS–Format Tape Drive Field Replaceable Units 5–41...
Page 118 Remove the drive’s components in the following order until you’ve removed the desired FRU: 1. Remove the cover. Push the locking latch to the side, slide the cover forward about an inch, and lift off (see Figure 5–28). Figure 6–28. Removing the Cover (C1530B/C2954A Tape Drive) 2.
Page 119 4. Remove the Fan/LED assembly. Squeeze the clip on the side of the Fan/LED assembly cable connector to discon- nect it from the power supply. From the front of the unit, push in the LED until it disengages from the chassis. Tilt the top of the fan toward the front of the unit until it disengages from the mounting pins, then remove the Fan/LED assembly, as shown in Figure 5–29.
Page 120 7. Remove the power board. Lift the front of the power board, then pull it toward the front of the unit until it disengages from the grounding clip. WARNING: Use only power supply Model ETYHP127MM with the A2656A/C1530B/C2954A DDS Tape Drive. 8.
Page 121 CD–ROM Drive (C2943A) Refer to Figure 5–30 for an illustration of each FRU. The number identifiers in Figure 5–30 correspond to the step numbers in the following FRU removal proce- dure. Figure 6–30. External CD–ROM Drive Field Replaceable Units 5–45...
Page 122 Remove the drive’s components in the following order until you’ve removed the desired FRU. 1. Remove the cover. Push the locking latches toward each other, slide the cover forward about an inch, and lift off (see Figure 5–31). Figure 6–31. Removing the Cover (C2943A CD–ROM) 2.
Page 123 4. Remove the Fan/LED assembly. Squeeze the clip on the side of the Fan/LED assembly cable connector to discon- nect it from the power supply. From the front of the unit, push in the LED until it disengages from the chassis. Tilt the top of the fan toward the front of the unit until it disengages from the mounting pins, then lift out the Fan/LED assembly, as shown in Figure 5–32.
Page 124 6. Remove the plunger. Pull the plunger straight out until it disengages from the power board switch. Slide the plunger from the chassis. 7. Remove the power board. Lift the front of the power board, then pull it toward the front of the unit until it disengages from the grounding clip.
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Page 126: Hard Disk (A2657A/C2963/64A)
Diagrams This chapter provides functional information about the system. Figure 7–1 shows the system power distribution. Power Supply External SCSI Memory TeleShare & Port I/O Board Slots Board +5 V SCSI +12Vdc +5 Vdc Ground +3.3 Vdc Hard Disk Floppy Drive Figure 7–1.
Page 127: Cpu Board Power Pinouts
The power supply distributes power through the following connectors: CPU Board Connector (11–pin) Floppy Drive Connector (2–pin) Hard Disk Drive Connector (4–pin) Fan Connector on CPU board (2–pin) Table 7–1 lists the pinouts for the power supply connector to the CPU board: Table 7–1.
Page 128: Hard Disk Drive Power Pinouts
Table 7–3 lists the pinouts for hard disk drive power: Table 7–3. Hard Disk Drive Power Pinouts Pin Number Description Wire Color +12V GROUND black GROUND black orange Table 7–4 lists the pinouts for fan power: Table 7–4. Fan Power Pinouts Pin Number Description Wire Color...
Page 129: Dds-Format Tape (A2656A/C2954A)
Figure 7–2 shows the system unit block diagram. Instruction & Data Cache PBUS Memory Memory Control Control GSC System Graphics Token Ring Token Connection Ring VRAM SCSI Optional SCSI–2 Bus Interface 1280x1024 VRAM DDS–Format Tape Drive CD–ROM Drive Winchester Drive Floppy Floppy Interface...
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Page 131: Reference
Reference This chapter provides part numbers and titles to reference documents. Installation Manual A2615–90600 Hardware Installation Guide Model 712 Service Manuals 09740–90041 Precision Architecture RISC: HP Apollo 9000 Series 700 Diagnostic Manual B2355–90040 System Administration Tasks Manual HP Apollo 9000 Series 700 5960–1511 Servicing Hewlett–Packard Workstation Monitors Reference Manuals...
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Page 135: Boot Console User Interface
Index memory, 3–14–3–18 workstation, 3–1–3–12 Audio connectors Connectors headphone OUT, 1–7–1–16 monitor, 1–8–1–16 microphone IN, 1–7–1–16 system unit ac power, 1–5 audio headphone OUT, 1–7–1–16 audio microphone IN, Battery, removal and replace- 1–7–1–16 ment, system unit, 5–22 expansion board, 1–7 keyboard, 1–7 Block diagram of system, 6–4 monitor, 1–6...
Page 136 power distribution, 6–1 DDS tape drive, 5–41 system unit functions, 6–4 hard disk drive, 5–37 system unit, 5–13 Documentation battery, 5–22 installation manual, 7–1 CPU board, 5–23 reference manuals, 7–1 fan, 5–31 service manuals, 7–1 floppy disk, 5–25 hard disk, 5–26 I/O expansion boards, 5–21 LED cable assembly,...
Page 137 Seagate 525–MB and 1–GB drive, 3–7 I/O expansion boards, removal and replacement, system unit, 5–21 ID, jumpers, floppy drive, 3–13 Keyboard connector, 1–7 Indicators Keyboard model numbers, 5–5 LEDs, system unit, 1–3, 1–4 Keyboards monitor, 1–8–1–16 key equivalents, 1–14–1–15 ISL diagnostics, ode command, PC and ITF, 1–13 9–5 ISL environment, 9–3–9–6...
Page 138: Default Scsi Ids
Monitor–type selection, 3–15 Power supply button, removal and replacement, system at power on, 3–17 unit, 5–34 from boot administration mode, 3–16 Power supply cover, removal and replacement, system Mouse connector, 1–7 unit, 5–29 Mouse model number, 5–5 Power supply pinouts CPU, 6–2 fan, 6–3 floppy disk drive, 6–2...
Page 139: Service Notes
Quantum 270–MB drive, exit, 4–15 3–3 verify, 4–15 Quantum 525–MB drive, 3–4 Seagate 1–GB and 2–GB low profile drive, 3–8 Seagate 525–MB and 1–GB TeleShare board, removal and drive, 3–7 replacement, system unit, Self test, 4–12 5–20 Serial connector, 1–6 TeleShare connectors, 1–7 Serial connector pinout, 1–6 Terminators, 3–1...

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Boot Console User Interface

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