Troubleshooting and Removal/Replacement Procedures
Recheck the device list (see "Recheck the Address Settings" below).
Rechecking the Address Settings
Check the address settings again to see if the drive is now listed (see "Checking the
Address Settings for Single-Ended Drives," earlier in this chapter).
If the DDS-2 drive and all other SCSI-2 devices available to you before you installed the
DDS-2 drive are now listed, run the system verification test for your software version, as
explained in the next sections.
If the DDS-2 drive is still not listed, or one of the SCSI-2 devices available to you before
you installed the DDS-2 drive is still not listed, contact your service representative.
Verifying the System Operation using SupportWave
HP-UX uses a diagnostics product called SupportWave. SupportWave contains the
Support Tools Manager so that you can verify your system operation.
You can access the Support Tools Manager while in a terminal window. If you are using
HP VUE as your interface, you can also access the Support Tools Manager through the
Three interfaces are available with the Support Tools Manager: a command line interface
(accessed through the cstm command), a menu-driven interface (accessed through the
mstm command), and the graphical user interface (accessed through the xstm
For more information on SupportWave user interfaces, see the online man pages by
entering the following at a command line prompt:
# man cstm
# man mstm
# man xstm