GE JB910 - Profile 30 in. Electric Convection Range Owner's Manual page 38

Before you call for service...
Troubleshooting -tips
Save time and money/. Review the charts on the following
pages first and you may not need to call for service.
Possible Causes What To Do
Surface units willnot Improper cookwaace * Use pans which are flat and match tile diaxneter of
maintain a rolling boil being used. tile surfhce unit selected.
or cooking is net
fast enough
In some areas, the power
* Cover pan with a lid until
desired heat is obtained.
(voltage) may be low.
Surface units do A fuse ha your home may be * ]_el)lace the filse or reset the circuit breaker.
not work properly blown or the circuit breaker
tripped,
Cooktop controls * Check to see tile correct control is set for tile surthce
improperly set. trait xou are usin,
Surface unit
stops
This is normal. The unit
glowing when turned is still on and hot.
to a
lower setting
Scratches(mayappear
as cracks)onceektep
glasssurface
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Incorrect demling
methods being used.
Cookware with rough bottoms
being used or com'se parfides
(salt or sand) were between
the cookware and the surface
of the cooktop.
Cookware has been slid
across the cooktop surface.
• Scratches are not remox_d)le. Tinv scratches will become
less visible in time as a result of cleaning.
• To avoid scratches, use tile recolmnended cleaning
procedures. Make sure bottoms of cookware are clean
betore rise, and rise cookware with Slllooth bottoll/S.
Areas of discoloration Food spillovers not cleaned • See tile Cleaning the glass cooktop section.
On the coektep before next use.
Hot surface on a model • This is norlnal. Tile surface inay appear discoh)red
with a light-colored cooktop, when it is hot. This is temporary and will disappear
as tile o-lass cools.
Plastic melted to Hot cooktop came into • See tile Glass surface--potential for permanent damage
the surface contact with plastic placed section in the Cleaning the glass cooktop section.
on the hot cooktop.
Pitting (or indentation) Hot sugar mixture spilled • Call a qualified teclnfician for x'eplacexneiat.
of the cooktop on the cooktop.
Frequentcycling
hnproper cookwm'e • Use only fiat cookware to n/ii_ilnize cvclin,
off and on of being used.
surface units
Oven light does Light buib is loose. • Tighten or replace tile 1)ull).
not work
Oven willnot work Plug on range is not completely • Make sure electrical l)lug, is l)lugged,, into a lixe, properly
inserted in the electrical oudet, grounded outlet.
bin.., or the circuitfuse your home may he •Rel,l.,e the . ,se o, , eset the . ,c/,t b ,e.ke,,
h . er pped
Oven controls improperly set. • See tile Using the oven section.
_ Oven too hot. • Allow tile oxen to cool to beh)w locking tern )erature
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