HP DL360 - ProLiant - G3 Setup And Installation Manual page 94

Table D-4: Problems After Initial Startup
Problem
SmartStart fails
during installation.
CAUTION: The System Erase Utility causes the loss of all configuration information, as
well as loss of existing data on all connected hard drives. Read "System Erase Utility"
and the associated cautionary statements in the Servers Troubleshooting Guide before
performing this operation.
Server cannot load
operating system.
HP ProLiant DL360 Generation 3 Server Setup and Installation Guide
Possible Cause
The diskette in the
optical drive/diskette
drive assembly is
preventing the system
from loading.
An operating system
has not been selected.
Error occurs during
installation.
Required operating
system step was
missed.
Installation problem
occurred.
Primary hard drive
controller installation is
incorrect.
continued
Possible Solution
Remove the diskette.
1. Press the F9 key to run RBSU.
2. Select the primary operating system.
Follow the error information provided. If it is
necessary to reinstall, first run the System Erase
Utility.
Refer to the Servers Troubleshooting Guide.
Follow these steps:
1. Note at which phase the operating system
failed.
2. Remove any loaded operating system
components.
3. Refer to the operating system
documentation.
4. Reinitiate installation procedures.
Refer to the operating system documentation
and to the SmartStart release notes.
Run RBSU by pressing the F9 key and correct
this problem.
Troubleshooting
continued
D-11