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HP DL360 - ProLiant - G3 Setup And Installation Manual

Hp proliant dl360 generation 3 server setup and installation guide.
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HP ProLiant DL360 Generation 3
Setup and Installation Guide
September 2002 (First Edition)
Part Number 293974-001


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   Summary of Contents for HP DL360 - ProLiant - G3

  • Page 1

    HP ProLiant DL360 Generation 3 Server Setup and Installation Guide September 2002 (First Edition) Part Number 293974-001...

  • Page 2

    UNIX is a trademark of The Open Group in the U.S. and other countries. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice.

  • Page 3: Table Of Contents

    Contents About This Guide Intended Audience......................ix Important Safety Information .................... ix Symbols on Equipment ..................... ix Rack Stability ........................xi Symbols in Text......................... xi Related Documents......................xii Getting Help ........................xii HP Technical Support ....................xii HP Website ....................... xiii HP Authorized Reseller ....................

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    Contents Chapter 2 Installing Hardware Options Accessing Internal Server Components ................2-2 Accessing Internal Components when the Server is out of the Rack ......2-2 Accessing Internal Components when the Server is in the Rack ......2-2 Identifying System Board Components ................2-6 Installing Additional Memory..................2-7 Replacing an Expansion Board..................2-9 Removing an Expansion Board.................2-9 Inserting an Expansion Board into the PCI Riser Board Assembly ......2-11...

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    Contents Chapter 4 Server Configuration and Utilities ROM-Based Setup Utility ....................4-1 Redundant ROM Support ....................4-1 Safety and Security Benefits..................4-2 Access to Redundant ROM Settings................. 4-2 Disaster Recovery ..................... 4-2 ROMPaq.......................... 4-3 SmartStart Software ......................4-4 SmartStart Autorun Menu ....................4-5 SmartStart Scripting Toolkit....................

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    Contents European Union Notice ....................A-4 Japanese Notice....................... A-5 Taiwanese Notice......................A-5 Laser Devices........................A-5 Laser Safety Warnings ..................... A-6 Compliance with CDRH Regulations ..............A-6 Compliance with International Regulations ............. A-6 Laser Product Label....................A-6 Laser Information ..................... A-7 Battery Replacement Notice ...................

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    Contents Clearing and Resetting System Password Settings ...........E-9 Clearing and Resetting System Configuration Settings..........E-9 Setting the NIC Operating Mode ................E-10 Appendix F Server Specifications Operating and Performance Specifications for the ProLiant DL360 Generation 3 ServerF-1 Appendix G Battery Battery Replacement ...................... G-1 Index HP ProLiant DL360 Generation 3 Server Setup and Installation Guide...

  • Page 8: About This Guide

    About This Guide This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades for the HP ProLiant DL360 Generation 3 server. Intended Audience This guide is intended for anyone configuring an HP ProLiant DL360 Generation 3 server.

  • Page 9

    About This Guide This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel. WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

  • Page 10: Rack Stability

    About This Guide Rack Stability WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling jacks are extended to the floor. • The full weight of the rack rests on the leveling jacks. •...

  • Page 11: Related Documents

    About This Guide Related Documents For additional information on the topics covered in this guide, refer to the following documentation: • HP ProLiant DL360 Generation 3 Server Maintenance and Service Guide • ProLiant Servers Cabling Matrix: • HP ProLiant DL360 Generation 3 Server Hardware Installation and Configuration Poster •...

  • Page 12: Hp Website

    About This Guide HP Website For information on this product, as well as the latest drivers and flash ROM images go to HP Authorized Reseller For the name of your nearest HP authorized reseller: • In the United States, call 1-800-345-1518. •...

  • Page 13: Planning The Server Installation

    Planning the Server Installation If planning to deploy and configure multiple servers in a single rack, consult the HP ProLiant DL360 Generation 3 Server High-Density Deployment white paper at HP ProLiant DL360 Generation 3 Server Features For a list of features, which are standard on the HP ProLiant DL360 Generation 3 server, refer to A generation identifier (G3), located on the front of the server, indicates the model of...

  • Page 14

    Planning the Server Installation 3. Install PCI or PCI-X expansion boards (optional). 4. Install other options. Other options include additional memory, hard drives, a second processor, a second hot-plug power supply, and external storage devices. Refer to Chapter 2, “Installing Hardware Options.” Before running the System Configuration Utility, install hardware options.

  • Page 15: Optimum Environment

    Planning the Server Installation Optimum Environment When installing these servers in a rack, select a location that meets the environmental standards described in the following paragraphs. Space and Airflow Requirements To allow for servicing and adequate airflow, observe the following spatial requirements when deciding where to install an HP-branded, Compaq-branded, telco, or third-party rack: •...

  • Page 16: Temperature Requirements

    Planning the Server Installation CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: • Front and rear doors: If the 42U server rack includes closing front and rear doors, 5,350 sq cm (830 square inches) of holes evenly distributed from top to bottom must be available to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).

  • Page 17: Grounding Requirements

    Planning the Server Installation When installing more than one server, additional power distribution devices may be required to safely provide power to all devices. Observe the following guidelines: • The power load must be balanced between available AC supply branch circuits. •...

  • Page 18: Rack Warnings And Cautions

    Planning the Server Installation Rack Warnings and Cautions Before installing a rack, carefully review the following warnings and cautions. WARNING: To reduce the risk of personal injury or equipment damage, always ensure that the rack is adequately stabilized before extending a component out of the rack.

  • Page 19: Server Shipping Contents

    Planning the Server Installation WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature. • Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

  • Page 20: Installing Hardware Options

    Installing Hardware Options This chapter provides information and procedures for installing hardware options on HP ProLiant DL360 Generation 3 servers. For additional instructions, refer to the installation documentation shipped with each option kit, the hardware installation and configuration poster shipped with the server, and the labels attached to the inside of the server access panel.

  • Page 21: Accessing Internal Server Components

    Installing Hardware Options Accessing Internal Server Components This section defines standard procedures to access the inside of the server. Procedures will vary depending on whether the server is in the rack and powered on or out of the rack. Accessing Internal Components when the Server is out of the Rack With the server not yet installed in the rack, accessing internal components requires the removal of the access panel.

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    Installing Hardware Options To access internal components: 1. Power down the server. a. Shut down the operating system as directed in the operating system instructions. CAUTION: Whenever installing hardware or performing maintenance procedures requiring access to internal components, it is recommended that all server data be backed up to avoid loss.

  • Page 23

    Installing Hardware Options d. Remove the access panel. Refer to the “Removing the Access Panel” section earlier in this chapter. 3. If the server has a universal rail solution: a. Disconnect the power cord and cables from the server rear panel (including cables extending from expansion boards), moving from left to right.

  • Page 24

    Installing Hardware Options c. Move to the front of the rack and loosen the thumbscrews securing the server in the rack (1). d. Grasp the front panel thumbscrews, and extend the server from the rack. The cables remain clamped in the cable tray. The rail release latches engage automatically.

  • Page 25: Identifying System Board Components

    Installing Hardware Options Identifying System Board Components Use the following figure and table to locate the system board and to identify the system board connectors and components for option installation or service events. Figure 2-4: Identifying system board components HP ProLiant DL360 Generation 3 Server Setup and Installation Guide...

  • Page 26: Installing Additional Memory

    Installing Hardware Options Table 2-1: System Board Connectors and Components Item Description Item Description PCI riser board slot 1 connector Power signal connector Battery System power connector DIMM slots (four) PPM socket 2 Processor Power Module (PPM) Smart Array 5i memory connector socket 1 (shown with PPM installed) Processor 1 socket (shown with Debug LED switch bank (SW3)

  • Page 27

    Installing Hardware Options • All DIMMs installed must be the same speed. Do not install DIMM modules supporting different speeds. For example, DIMM modules supporting speeds of 266 MHz and 200 MHz should not be installed together. • To facilitate successive DIMM installations, install the DIMMs in ascending sequential order, starting with DIMM socket 1A.

  • Page 28: Replacing An Expansion Board

    Installing Hardware Options Replacing an Expansion Board To install an expansion board, complete the procedures described in the following subsections. Removing an Expansion Board The expansion board and PCI riser board assembly must be removed to replace an expansion board. CAUTION: To avoid damaging the system or expansion boards, remove all AC power cords before installing or removing an expansion board.

  • Page 29

    Installing Hardware Options 3. Loosen the PCI riser board thumbscrew (1). 4. Lift the front of the assembly slightly (2) and then pull it out of the server chassis PCI support slot (3). Figure 2-5: Removing the PCI riser board assembly and expansion board from PCI expansion board slot 1 5.

  • Page 30: Inserting An Expansion Board Into The Pci Riser Board Assembly

    Installing Hardware Options Inserting an Expansion Board into the PCI Riser Board Assembly To install an expansion board: CAUTION: Do not discard the expansion slot cover. If the PCI expansion board is removed in the future, the expansion slot cover must be reinstalled to maintain proper cooling.

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    Installing Hardware Options IMPORTANT: If the expansion board ships with an extender bracket, remove it from the expansion board before inserting the board into the expansion slot of the PCI riser board assembly. 4. Install the PCI riser board assembly: a.

  • Page 32: Installing Or Replacing An Optical Device

    Installing Hardware Options Installing or Replacing an Optical Device To install the optical device drive: 1. Push the optical device ejector button (1) to eject the optical drive (2). NOTE: Access to the ejector button is intentionally restricted. Push the ejector button with a small flat object such as a key or pen to eject optical drive.

  • Page 33

    Installing Hardware Options 2. Install the optical device drive in the empty bay. Figure 2-9: Installing an optical device drive 2-14 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide...

  • Page 34: Installing Hot-plug Hard Drives

    Installing Hardware Options Installing Hot-Plug Hard Drives To install a hot-plug hard drive: IMPORTANT: The ProLiant DL360 Generation 3 server supports HP universal U320 drives only. The Compaq branded Ultra3 or HP branded U160 hot-plug drives are not supported. NOTE: If installed, remove the hard drive blank from the server. 1.

  • Page 35: Installing A Second Processor And Processor Power Module (ppm)

    Installing Hardware Options Installing a Second Processor and Processor Power Module (PPM) To install a second processor and PPM: 1. Unlatch the heatsink retaining clips (1). 2. Unlatch the processor socket locking lever (2). IMPORTANT: The processor assembly is designed to fit one way into the socket. Carefully align the processor base with the processor socket until the processor fits securely in the socket.

  • Page 36

    Installing Hardware Options 3. Install the processor into the socket (1) and close the processor socket locking lever (2). Figure 2-12: Installing the processor 4. Remove the protective covering from the new heatsink assembly. Figure 2-13: Removing the heatsink protective covering HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 2-17...

  • Page 37

    Installing Hardware Options CAUTION: If replacing an existing processor/heatsink assembly, be sure to discard the old heatsink. The heatsink is not reusable. 5. Install the heatsink with the adhesive side down (1). CAUTION: Before closing the heatsink retaining clip, be sure that the processor socket locking lever is closed.

  • Page 38: Installing A Hot-plug Redundant Power Supply

    Installing Hardware Options 7. Install the Processor Power Module into socket 2 (1) and close the locking latches (2). Figure 2-15: Installing a Processor Power Module NOTE: PPMs with the same part number may look different, but are functionally equivalent. Installing a Hot-Plug Redundant Power Supply NOTE: Only one PCI slot is supported when the server utilizes two hot-plug redundant power supplies.

  • Page 39: Converting Hot-plug Power Supply Bay 2

    Installing Hardware Options • When a single hot-plug power supply is being replaced, or when converting from hot-plug AC to DC or DC to AC power supplies, the server must be powered down before replacing the hot-plug power supply. • When adding a second power supply, the server must first be configured for hot-plug power redundancy by removing the PCI riser board in PCI slot 2.

  • Page 40

    Installing Hardware Options 3. Loosen the thumbscrew (1) and remove the power supply blank (2). Figure 2-16: Removing the power supply blank 4. Install the PCI blank in the chassis by inserting the rear tab of the PCI blank into the opening on the chassis (1), then lowering the PCI blank into position (2), and then tighten the thumbscrew (3).

  • Page 41: Installing A Hot-plug Redundant Power Supply

    Installing Hardware Options 5. Install the power supply fan baffle to the power converter housing by pushing in until the tabs on the baffle snap into place on the housing. Figure 2-18: Installing the power supply fan baffle 6. Set the Redundant Power Supply Install switch to On. Refer to SW1 settings in Appendix E, “LEDs, Switches, and Jumpers.”...

  • Page 42: Hot-plug Dc Power Supply Wiring Setup

    Installing Hardware Options NOTE: If the hot-plug power supply is being installed or replaced in power supply bay 1, and the sliding rail solution has been installed, remove the cable retractor from the fixed rack rail by loosening the cable retractor thumbscrew and pushing the cable retractor back away from the server chassis and then out away from the rack rail.

  • Page 43

    Installing Hardware Options 2. Be sure that the free end of the green/yellow safety wire is connected to a suitable earth ground. Figure 2-20: Verifying Redundant DC Power Supply/PDU wiring 3. If a hot-plug AC power supply has been installed, connect the power cord to the power source.

  • Page 44: Installing The Battery-backed Write Cache Enabler

    Installing Hardware Options Installing the Battery-Backed Write Cache Enabler 1. Access internal server components. Refer to the “Accessing Internal Server Components” section earlier in this chapter. 2. Align the arrows on top of the battery module with the spool location marks on the chassis (1).

  • Page 45

    Installing Hardware Options 3. Connect the battery module cable to the battery-backed write cache enabler battery pack (1) and to the Smart Array 5i memory connector on the system board (2). 4. Route the battery module cable through the battery-backed write cache cable clip on the system board (3).

  • Page 46: Server Installation

    Server Installation Server Installation Procedures To install the rack-mounted server into a Compaq branded rack, complete the procedures described in the following subsections. Measuring with the Template IMPORTANT: Determine the server’s place in the rack before starting installation of the universal rack rails.

  • Page 47

    Server Installation 1. Starting at the bottom of the rack, or at the top of a previously mounted component, secure the front side of the template against the front of the rack by pressing the two push tabs. Match the hole pattern on the template with the holes on the vertical rails of the rack.

  • Page 48: Installing The Universal Rack Rails

    Server Installation 3. Using a pencil, mark the locations on the rack where the universal rack rail tabs will be inserted (1). 4. On the rack, mark the top and bottom edges of the template (2). This step helps align the template for the next component. Figure 3-2: Marking the rack for server installation 5.

  • Page 49

    Server Installation 3. Carefully align the two front tabs on the front of the universal rack rail with the holes identified at the front of the rack. 4. Insert the front tabs of the universal rack rail into the rack. Figure 3-3: Aligning and inserting the universal rack rail 5.

  • Page 50: Installing The Server Into The Rack

    Server Installation Installing the Server into the Rack CAUTION: To avoid destabilizing the rack, install multiple servers starting from the bottom of the rack. CAUTION: Always mount the heaviest item on the bottom of the rack, and work from the bottom to the top. To install the server into the rack: 1.

  • Page 51

    Server Installation CAUTION: Keep the server parallel to the floor when sliding the fixed server rails into the rack rails. Tilting the server can damage the rails. 3. Insert the server into the rack. Be sure that the fixed server rails slide inside the universal rack rails.

  • Page 52: Attaching The Cable Tray

    Server Installation Attaching the Cable Tray To attach the cable tray: 1. Move to the rear of the rack. 2. Place the cable tray in position on the server (1) and secure the cable tray to the server and rack rail by tightening the server and the fixed rail locking bracket thumbscrews (2).

  • Page 53: Connecting The Peripheral Device Cables And Power Cord

    Server Installation 3. Attach the rail cable strap (1) and tighten the thumbscrew (2). Figure 3-6: Attaching the rail cable strap (cable tray and server removed for clarity) Connecting the Peripheral Device Cables and Power Cord WARNING: To reduce the risk of electrical shock or fire, do not plug telecommunications/telephone connectors into the Network Interface Controller (NIC) connectors.

  • Page 54

    Server Installation Figure 3-7: Rear panel connectors on the server Table 3-1: Rear Panel Connectors Location Connector PCI expansion board slot 1 Video port Dual USB ports PCI expansion board slot 2 Hot-plug power supply 1 iLO management port Dual 10/100/1000 NIC ports Serial port Mouse connector Keyboard connector...

  • Page 55: Securing The Cables In The Cable Tray

    Server Installation Securing the Cables in the Cable Tray After attaching the cable tray and cable support bracket and connecting the peripheral devices and power cord, secure all cabling. To secure the cables in the cable tray: 1. Open the cable straps. Figure 3-8: Opening the cable straps (cables removed for clarity) 3-10...

  • Page 56

    Server Installation 2. Install cables. Attach the power cord last. 3. Starting with the peripheral device cables on the left, route all of the cables and cords into the cable straps as shown in Figure 3-9. 4. After all the cables are routed, close the cable straps. Figure 3-9: Closing the cable clamp on routed cables HP ProLiant DL360 Generation 3 Server Setup and Installation Guide 3-11...

  • Page 57: Powering Up The Server

    Server Installation 5. Route the cables to the side of the rack. 6. Route all cables for all servers in the rack. Refer to Figure 3-10 Figure 3-10: Properly routed cabling for multiple servers installed in a Compaq branded rack Powering Up the Server The server is ready to be powered up after connecting the cables to the server and installing it in the rack.

  • Page 58: Installation Sequence

    Server Installation Installation Sequence CAUTION: If installing an operating system on the server, use the installation instructions in the following section. Otherwise, follow the instructions in the “Preconfigured Operating System” section later in this chapter. Operating System Purchased Separately If the operating system was purchased separately, install the operating system by following the instructions on the SmartStart and Support Software CD.

  • Page 59: Preconfigured Operating System

    Server Installation 4. Install the operating system. 5. Install Insight Manager to manage the server. For Management CD initialization procedures, refer to the Server Setup and Management pack that shipped with the server. IMPORTANT: Insight Manager must be installed to benefit from Prefailure Warranties on processors, hard drives, and memory modules.

  • Page 60: Registering The Server

    Server Installation 2. Follow the on-screen instructions to complete the factory-installed operating system initialization process. After initialization is complete, the server will automatically go through POST. 3. Install the HP Management Agents on the server. Refer to Chapter 4, “Server Configuration and Utilities,”...

  • Page 61

    Server Installation Hardware installation service is available in all countries where HP has a direct or indirect service presence. Service can be ordered from and directly provided by an HP authorized service reseller. In the United States, service can be requested by calling 1-800-562-6672.

  • Page 62: Server Configuration And Utilities

    Server Configuration and Utilities This chapter provides information about the utilities and support tools included with the ProLiant DL360 Generation 3 server. ROM-Based Setup Utility The ROM-Based Setup Utility (RBSU) performs a wide range of configuration activities, including: • Configuring system devices and installed options •...

  • Page 63: Safety And Security Benefits

    Server Configuration and Utilities Safety and Security Benefits When the user flashes the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling the user to switch easily to the existing ROM version if the new ROM becomes corrupted for any reason. This feature protects the previous ROM version, even if a power failure occurs while flashing the ROM.

  • Page 64: Rompaq

    Server Configuration and Utilities 2. Power down the server. 3. Insert the ROMPaq diskette. 4. Power up the server. The server generates one long beep and two short beeps to indicate that disaster recovery mode is active. The keyboard, mouse, and monitor are inactive. The server analyzes the diskette, searching for the latest ROM image.

  • Page 65: Smartstart Software

    Server Configuration and Utilities CAUTION: Do not power down during a firmware upgrade. A loss of power during upgrade may corrupt the firmware and prevent the system from starting. SmartStart Software SmartStart software is a CD-based, single-server method for installing system software, thereby achieving a well-integrated server and ensuring maximum dependability and supportability.

  • Page 66: Smartstart Autorun Menu

    Server Configuration and Utilities When the optical drive activity LED illuminates green, the SmartStart sequence begins. Refer to the SmartStart documentation included with the server to install the operating system, update drivers, and to run upgrade utilities. SmartStart Autorun Menu On systems that run a Microsoft Windows operating system, the SmartStart Autorun Menu enables access to the latest system software directly from the operating system environment, simply by inserting the SmartStart CD into a configured system.

  • Page 67: Insight Manager

    Server Configuration and Utilities Insight Manager Insight Manager is the application for easily managing network devices. Insight Manager delivers intelligent monitoring and alerting, as well as visual control of the devices, and includes the following functions: • Forwards server alerts and fault conditions •...

  • Page 68: Enterprise Diagnostics Lx32 Utility

    Server Configuration and Utilities Perform a search for “Survey Utility,” and then follow the appropriate link. Enterprise Diagnostics LX32 Utility The Enterprise Diagnostics LX32 Utility displays information about the server hardware and tests the system to be sure that it is operating properly. The Enterprise Diagnostics LX32 Utility can be accessed from the SmartStart CD or downloaded from

  • Page 69: Automatic Server Recovery

    Server Configuration and Utilities Automatic Server Recovery Automatic Server Recovery (ASR) is a feature of these servers that resets the system in the event of a catastrophic operating system error like a blue-screen, ABEND (abnormal end), or panic. A system failsafe timer, the ASR timer, is started when the System Management driver, also known as the health driver, is loaded.

  • Page 70: Auto-configuration Process

    Server Configuration and Utilities • Automatically checks for hardware, firmware, and operating system dependencies, and installs only the correct ROM upgrades required by each target server Auto-Configuration Process The auto-configuration process occurs when the user boots the server for the first time.

  • Page 71: Integrated Management Log

    Server Configuration and Utilities Integrated Management Log The Integrated Management Log (IML) records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with one-minute granularity. You can view recorded events in the IML in several ways, including the following: •...

  • Page 72: Regulatory Compliance Notices

    Regulatory Compliance Notices Regulatory Compliance Identification Numbers For the purpose of regulatory compliance certifications and identification, the HP ProLiant DL360 Generation 3 server is assigned an HP series number. The HP series number for this product is: Series ES1032. This server series number can be found on the product label, along with the required approval markings and information.

  • Page 73: Class A Equipment

    Regulatory Compliance Notices The rating label on the device shows which class (A or B) the equipment falls into. Class B devices have an FCC logo or FCC ID on the label. Class A devices do not have a FCC logo or FCC ID on the label. Once the class of the device is determined, refer to the following corresponding statement.

  • Page 74: Declaration Of Conformity For Products Marked With The Fcc Logo - United States Only

    Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by the Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

  • Page 75: Canadian Notice (avis Canadien

    Regulatory Compliance Notices Canadian Notice (Avis Canadien) Class A Equipment This Class A digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B Equipment This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations.

  • Page 76: Japanese Notice

    Regulatory Compliance Notices • EN 60950 (IEC 60950) – Product Safety Japanese Notice Taiwanese Notice Laser Devices All HP systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.

  • Page 77: Laser Safety Warnings

    Regulatory Compliance Notices Laser Safety Warnings WARNING: To reduce the risk of exposure to hazardous radiation: • Do not try to open the laser device enclosure. There are no user-serviceable components inside. • Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein.

  • Page 78: Laser Information

    Regulatory Compliance Notices Laser Information Laser Type Semiconductor GaAIAs Wave Length 780 nm +/- 35 nm Divergence Angle 53.5 degrees +/- 0.5 degrees Output Power Less than 0.2 mW or 10,869 W·m-2 sr-1 Polarization Circular 0.25 Numerical Aperture 0.45 inches +/- 0.04 inches Battery Replacement Notice This server is provided with an internal Lithium battery or battery pack.

  • Page 79: Power Cords

    Regulatory Compliance Notices WARNING: This server contains an internal Lithium Manganese Dioxide, a Vanadium Pentoxide, or an alkaline battery pack. There is risk of fire and burns if the battery pack is not handled properly. To reduce the risk of personal injury, •...

  • Page 80: Mouse Compliance Statement

    Regulatory Compliance Notices Mouse Compliance Statement This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 81: Appendix B Electrostatic Discharge

    Electrostatic Discharge To prevent damaging the system, be aware of the precautions needed to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

  • Page 82: Grounding Methods

    Electrostatic Discharge Grounding Methods There are several methods for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts: • Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megaohm ±...

  • Page 83: Server Error Messages

    Server Error Messages For a complete listing of error messages, refer to the Servers Troubleshooting Guide, also included on the documentation CD. HP ProLiant DL360 Generation 3 Server Setup and Installation Guide...

  • Page 84: Appendix D Troubleshooting

    Troubleshooting This appendix provides specific troubleshooting information for the HP ProLiant DL360 Generation 3 server. Use it to diagnose server startup and installation problems. For information on LEDs, switch settings, and jumpers, refer to Appendix E, “LEDs, Switches, and Jumpers.” For information about general troubleshooting techniques, diagnostic tools, preventative maintenance, and a complete list of error messages, refer to the Servers Troubleshooting Guide, also included in the user documentation.

  • Page 85: When The Server Does Not Start

    Troubleshooting When the Server Does Not Start This section provides step-by-step instructions when encountering the most common problems during the initial POST. Every time the server boots, it must complete POST before it can load the operating system and start running software applications. If the server completes POST and attempts to load the operating system, go to “Problems After Initial Startup”...

  • Page 86

    Troubleshooting 5. Be sure that a normal power-up sequence has occurred to confirm that the system meets the minimal hardware requirements and is powered up under normal operation. The system has powered up successfully if: a. The front panel Power On/Standby LED illuminates green. b.

  • Page 87: Diagnosis Steps

    Troubleshooting Diagnosis Steps If the server does not power up, or powers up but does not complete POST, answer the questions in Table D-1 to determine appropriate actions based on the symptoms observed. According to the answers provided, another table in this appendix will be referenced, which will outline possible reasons for the problem, options available to assist in diagnosis, possible solutions, and list references to other sources of information.

  • Page 88: Problems After Initial Startup

    Troubleshooting Table D-1: Diagnosis Steps continued Question The Next Step Question 4: Is anything visible on If no, go to Table D-3. the monitor? If yes, video is available for diagnosis. Determine the next action by observing POST progress and error messages. Refer to the Servers Troubleshooting Guide for a complete description of each POST error message.

  • Page 89

    Troubleshooting Table D-2: Front Panel Power-On/Standby LED Is Not On WARNING: To reduce the risk of electric shock or damage to the equipment, before opening access panels to reseat components, power down the server, and then disconnect the power cord. Note: For LED locations and functions, refer to Appendix E, “LEDs, Switches, and Jumpers.”...

  • Page 90

    Troubleshooting Table D-3: Server Does Not Have Video WARNING: To reduce the risk of electric shock or damage to the equipment, before opening access panels to reseat components, power down the server, and then disconnect the power cord. Note: For LED locations and functions, as well as switch setting information, refer to Appendix E, “LEDs, Switches, and Jumpers.”...

  • Page 91

    Troubleshooting Table D-3: Server Does Not Have Video continued Possible Reasons The Next Step Listen for audible indicators, such as a series of beeps. A series of beeps indicates the presence of a POST error message. Refer to the Servers Troubleshooting Guide for a complete listing of possible POST error messages.

  • Page 92: Problems After Initial Startup

    Troubleshooting Problems After Initial Startup After the server has passed POST, errors may still be encountered, such as an inability to load the operating system. Use Table D-4 to troubleshoot server installation problems that occur after the initial startup. For updated information on supported operating systems, refer to Appendix F, “Server Specifications,”...

  • Page 93

    Troubleshooting Table D-4: Problems After Initial Startup Problem Possible Cause Possible Solution The system cannot Wrong version of Review the SmartStart release notes and load SmartStart. SmartStart is being user documentation. installed. Refer to the HP website to validate the version of SmartStart.

  • Page 94

    Troubleshooting Table D-4: Problems After Initial Startup continued Problem Possible Cause Possible Solution The diskette in the Remove the diskette. optical drive/diskette drive assembly is preventing the system from loading. SmartStart fails An operating system Press the F9 key to run RBSU. during installation.

  • Page 95

    Troubleshooting Table D-4: Problems After Initial Startup continued Problem Possible Cause Possible Solution Hard drive controller Run RBSU by pressing the F9 key and correct order is incorrect. this problem. Encountered problem Refer to the documentation provided with the after new hardware was hardware.

  • Page 96: Other Information Resources

    Troubleshooting Other Information Resources Refer to the information in Table D-5 for additional help. Table D-5: HP ProLiant DL360 Generation 3 Server Troubleshooting Resources Resource What it is Servers Troubleshooting Guide This is a resource for obtaining troubleshooting information that is beyond the scope of this document.

  • Page 97: Leds, Switches, And Jumpers

    LEDs, Switches, and Jumpers Status Indicators The HP ProLiant DL360 Generation 3 server contains the following sets of LED indicators, which indicate the status of hardware components and settings: • Front panel LED indicators • Rear panel LED indicators • System board LEDs Use the following sections to determine the location and status of LEDs on the server.

  • Page 98: Front Panel Led Indicators

    LEDs, Switches, and Jumpers Front Panel LED Indicators The set of six LEDs on the front of the server indicates server status. The following figure and table identify and describe the location and function of the LEDs. Figure E-1: Identifying the front panel LED indicators Table E-1: Identifying the Front Panel LED Indicators Location Status...

  • Page 99: Rear Panel Led Indicators

    LEDs, Switches, and Jumpers Table E-1: Identifying the Front Panel LED Indicators continued Location Status NIC 1 link/activity LED Green = Network link Blinking = Network link and activity Off = No link to network. If power is off, view the rear panel RJ-45 LEDs.

  • Page 100

    LEDs, Switches, and Jumpers Table E-2: Rear Panel LED Indicators Location Status iLO link On = Link Off = No Link iLO activity On = Activity Off = No activity Blinking = Activity 10/100/1000 On = Link NIC 1 Off = No Link Blinking = Activity 10/100/1000 On = Link...

  • Page 101: System Board Leds

    LEDs, Switches, and Jumpers System Board LEDs The system board contains various LEDs, which display current conditions of the server. These are identified in the illustration and table below. Figure E-3: Locating the system board LEDs and switches Table E-3: System Board LEDs and Switches Item Description Interlock LED...

  • Page 102: Switches

    LEDs, Switches, and Jumpers Table E-3: System Board LEDs and Switches continued Item Description PPM 2 error LED I/O fan failure LED Debug LED switch (SW3) Hot-Plug Redundant Power Supply/PCI install switch (SW1) System maintenance switch (SW2) Switches The system board contains three switchbanks that may need to be modified to set configuration or to trigger special functions.

  • Page 103

    LEDs, Switches, and Jumpers Table E-4: System Maintenance Switch (SW2) Settings Position Function Default Description iLO service override Off = No function On = Override iLO security enabled Configuration lock Off = System configuration can be changed On = System configuration is locked Reserved Reserved Floppy disable...

  • Page 104: Hot-plug Redundant Power Supply/pci Switch (sw1) Settings

    LEDs, Switches, and Jumpers Hot-Plug Redundant Power Supply/PCI Switch (SW1) Settings The hot-plug redundant power supply/PCI switch (SW1) is a four-position switch used for system maintenance. Refer to the labels attached to the inside of the server access panel for the proper switch settings. The following table shows the shipping configuration of SW1.

  • Page 105: Clearing And Resetting System Password Settings

    LEDs, Switches, and Jumpers Clearing and Resetting System Password Settings It may be necessary at some time to clear and reset the system password. IMPORTANT: This method of clearing and resetting system passwords is only necessary if the current password is not known. Otherwise, when prompted, the password can be entered followed by a forward slash (/).

  • Page 106: Setting The Nic Operating Mode

    LEDs, Switches, and Jumpers NOTE: For complete instructions on how to use RBSU, refer to Chapter 4. Setting the NIC Operating Mode The NIC operating modes do not have to be set because the controllers automatically differentiate between the 10-Mbit, 100-Mbit, and 1-GB environments. E-10 HP ProLiant DL360 Generation 3 Server Setup and Installation Guide...

  • Page 107: Server Specifications

    Server Specifications Operating and Performance Specifications for the ProLiant DL360 Generation 3 Server Table F-1: Operating and Performance Specifications Specifications Dimensions Height 4.32 cm 1.70 in Depth 69.22 cm 27.25 in Width 42.62 cm 16.78 in Weight (maximum) 16.78 kg 37 lb Weight (no drives installed) 12.47 kg...

  • Page 108

    Server Specifications Table F-1: Operating and Performance Specifications continued Specifications Power supply output Rated steady-state power 325 W — Maximum peak power 325 W — Temperature range ° ° ° ° Operating (See note) C to 35 F to 95 °...

  • Page 109: Appendix G Battery

    Battery The HP ProLiant DL360 Generation 3 server has one memory device that requires a battery for retaining stored information. When the server no longer automatically displays the correct date and time, the battery that provides power to the real-time clock may need replacement. With normal use, battery life is usually about 5 to 10 years.

  • Page 110

    Battery 4. Remove the existing battery. Figure G-1: Removing the system battery 5. Install the new battery. 6. Reinstall the Battery-Backed Write Cache enabler battery pack. 7. Reverse the procedures performed in the “Accessing Internal Server Components” section in Chapter 2, “Installing Hardware Options.” 8.

  • Page 111

    Index replacement A-7 battery warning A-8 Battery-Backed Write Cache Enabler AC, current rating 1-5 battery module installation 2-25 access panel cable routing 2-26 labels 2-1 installing 2-25 proper cooling 1-7 beeps D-8. See also POST accumulators A-8 BIOS See ROM; firmware activating unit identification switches 2-3 boards See expansion boards airflow requirements, racks 1-3...

  • Page 112

    Index drivers, additional information D-9 HP Management 4-6 SmartStart 4-4 Class 1 laser product A-5 electric shock, warning D-6, D-7 Class A regulations A-4 electrostatic discharge Class B regulations A-4 overview B-1 clearance, rack airflow 1-3 prevention measures B-1 closing the cable straps 3-11 environmental requirements 1-3 CMOS, clearing E-9 equipment...

  • Page 113

    Index front panel LEDs See LEDs identifying thumbscrews 2-5, 3-6 front holes for rack rail installation 3-3 system board components 2-6 Important Safety Information 1-1 important safety information document ix groove, guiding 2-11 input requirements F-1 grounding inserting thumbscrews, front panel 3-6 methods B-2 Insight Manager requirements 1-5...

  • Page 114

    Index modifications, FCC compliance statement A-3 jacks, leveling 1-6 monitor, troubleshooting D-5 Japanese notice A-5 mouse, FCC compliance statement A-9 labels Network Interface Controllers (NICs) access panel, location 2-1 configuration 4-10 laser A-6 LEDs, activity status E-4 rating 1-4 LEDs, link status E-4 laser load balancing and teaming 4-10 Class 1 product A-5...

  • Page 115

    Index installation service 3-15 load balancing 1-5 memory 2-7 output power F-2 processors 2-16 power switch See Power On/Off switch power up sequence, POST D-3 powering up the server 3-12 Power-On Self-Test See POST password protection, how to setup E-9 preconfigured operating system, installation PCI riser board assembly instructions 3-14...

  • Page 116

    Index LEDs E-3 recharge warning A-8 automatic upgrade 4-9 recycling, battery A-8 corrupted 4-2 redundant power supply/PCI (SW1), flashing 4-3 settings E-8 redundant support 4-1 redundant ROM system firmware update 4-8 accessing 4-2 upgrading 4-8 benefits 4-2 ROM-Based Setup Utility See RBSU defined 4-1 ROMPaq disaster recovery 4-2...

  • Page 117

    Index server rails, fixed System Erase Utility D-11 aligning with rack rails 3-5 System Firmware Update 4-8 sliding caution 3-6 system maintenance switch (SW2), Servers Troubleshooting Guide D-13 settings E-6 service, installation 3-15 system, architecture 1-1 setting, NIC operating mode E-10 shielded cables A-3 size, server F-1 Taiwanese notice A-5...

  • Page 118

    Index power cycling D-2, D-9 problems after startup D-9 warnings problems at startup D-2 access panel, removing D-6, D-7 processor D-6 audible D-8 resources D-13 beeps D-8 SmartStart D-10, D-11 electric shock 3-8, 3-14, D-6, D-7 software problems D-9 equipment damage 3-14 video D-7 hazardous energy circuits D-2 hot surfaces 2-2...

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