Aastra 6755i User Manual page 99

Configuring an Automatic Call Distribution (ACD) Key
Aastra Web UI
Use the following procedure to configure ACD on the 6755i IP Phone. The procedure shows the
softkey screens as an example.
1. Click on Operation->Softkeys and XML.
or
Click on Operation->Programmable Keys.
or
Click on Operation->Expansion Module <N>.
Softkeys
2. Select from "Key 1" through "Key 20".
3. In the "Type" field, select "Auto call distribution".
4. In the "Label" field, enter a label to apply to this ACD key.
5. In the "Line" field, select a line to apply Automatic call distribution. Valid values are 1
through 9.
6. In the state fields, check (enable) or uncheck (disable) the "idle" state for this softkey.
Model 6755i IP Phone User Guide 91