Aastra 6755i User Manual page 101

ACD LED Table
This LED changes when you log into the phone queue and are available to take calls. The LED
changes again when you are busy with an active call. The table below shows the status of the LED
as they may appear on your IP phone.
Phone
Model
6755i
Using the ACD Key
Use the following procedure to log into a phone queue from your IP phone.
1. Check with your Administrator to verify the queue linked to your ACD Key.
2. Press the ACD Key on your IP phone. The LCD displays the label of the ACD queue you are
accessing.
The "User ID" and "Password" prompts displays.
3. Using the keypad, enter your User ID (phone number provided by your System
Administrator).
Model 6755i IP Phone User Guide
Status: Logged In
and Available
Solid Red LED
icon
IP Phone UI
Status: Unavailable Logged Out
Blinking Red LED No LED
Blinking icon
Services
Icom
Dir
Callers
L1
Mon Jan 2 10:37am
o
Support
Services
Icom
Dir
Callers
ACD: Support
User ID:
Password:
Backspace
Log In
Cancel
icon
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