Error Code; Paper Feed Jam - Oki MB491 User Manual

Paper Jams

Error Code 380, 381, 382, 389

(Paper feed jam)

Remove any documents from the
1
document tray if any.
Open the scanner unit.
2
Press the top cover open button (1) and
3
open the top cover.
1
Carefully lift out the image drum,
4
complete with the toner cartridge. Be
careful not to touch or scratch the green
drum surface.
If the top end of paper is visible at the
5
rear side of transparent resist guide,
rotate the resist guide toward the fuser
unit and hold the paper top end and
carefully pull out the paper.
If neither the top or bottom end of paper
is visible, move the jammed paper in the
arrow direction as shown. Hold the top
end of paper by your hands and carefully
pull out the paper.
If the bottom end of paper is visible, hold
the paper by your hands and carefully
pull out the paper.
Paper discharge unit (Paper jammed)
If the bottom end of paper is visible in the
printer, hold and pull out the paper carefully.
Note
If paper jams at the paper discharge unit and if the paper
is visible inside of the top cover, pull out the paper toward
the inside of the printer.
If the bottom end of paper is not visible
•
but its top end is visible at the paper
discharge unit, hold the top end of paper
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