Getting Support - HP Vectra XU 5/XX Introduction Manual

Change the date and time using SETUP. If the problem persists, contact your HP service
representative.
If You Have Problems Running Your Backup Programs
Certain backup programs may require special drivers to be running in your PC.
To activate the drivers you must:
1. Use an ASCII editor to open the SYSTEM.INI file (usually in the
For example use SysEdit in the Windows Main group.
2. Change the following information in the [386Enh] list:
a. below the line "device=C:\amdscsi\amsiwf.386
"AMSIWF=TRUE"
b. below the line "device=c\amdsci\amsiav.386
"AWSIAV=FALSE " to "AMSIAV=TRUE"
3. Save the SYSTEM.INI file as an ASCII file.
4. To avoid compatibility problems, open the Windows Control Panel:
a. Select "386Enhanced"
b. Choose "Virtual Memory"
c. Choose "Change"
d. Set "Use 32-bit File Access" to OFF (no cross in box)
e. Select "OK".
5. When you have done this, restart Windows to activate the drivers.

Getting Support

This section explains how and where to get technical answers and support for your PC.
Hewlett Packard Information Services
Bulletin Board System
The HP electronic bulletin board library service contains drivers and support information
which can be downloaded to your PC via modem. The numbers and modem settings are
shown below.
Country
United States
United Kingdom + 44 (1344) 361891
Worldwide +1 (208) 344-1691
Set your modem for no parity, 8 data bits and 1 stop bit (N,8,1).
HP Vectra XU PC – Setting Up
Number
1 (208) 344-1691
Troubleshooting and Error Messages
" change "AWSIWF=FALSE " to
" change
Baud Rate
300, 1200, 2400, 4800, 9600, 14400
up to 14400
300, 1200, 2400, 4800, 9600, 14400
directory).
C:\WINDOWS
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