HP Vectra XU 5/XX Introduction Manual page 65

2. Ensure the board is not using memory, I/O addresses, an IRQ, or DMA also used by the
PC. Refer to the board's manual for details. For information on the current use of IRQs
by the PC, at the MS-DOS prompt type MSD [
3. Check the PC has been configured in SETUP.
4. Run the Plug and Play utility (ICU) to configure system resources for the board.
5. If the problem persists, contact your HP service representative.
Other Problems
This section describes what to do if you have other problems. Such as, your application
software does not work, or you forgot your passwords, or you can't start SETUP, or you can't
change the PC's configuration in SETUP, or the date and time are incorrect.
If Your Application Software Does Not Work
If the PC reports no errors, but some software won't run, and the indicator light next to the
power switch displays GREEN:
1. Check to see if the AUTOEXEC.BAT file is present with the correct settings. (Refer to
the operating system and application software manuals.)
2. If you are using copy-protected applications or speed-sensitive applications, you may
need to turn Memory Cache Off in SETUP. (Refer to "Configuring Your PC".)
Memory Cache copies a portion of the PC's memory into very high speed memory (or
cache). This allows the processor to access frequently used pieces of information more
quickly.
3. If Windows does not run properly, refer to the Windows manual for guidance.
4. If the network connection does not work properly, contact your Network Administrator.
5. If you have changed your PC's hardware, ensure your software's Run command and
working directory are correctly set.
6. Exit from Windows. Run MemMaker from the MS-DOS prompt and follow the
instructions on the screen. This MS-DOS utility optimizes your PC's memory, increasing
the amount of conventional memory available to your applications.
If You Forget the Passwords
If you forget the User Password, and the System Administrator Password is set and known:
1. Restart the PC. If the keyboard is locked, the power switch is also locked. Unplug the
power cord and plug it in again.
2. Start SETUP by pressing [F2] when <F2=Setup> appears.
3. Enter the System Administrator Password to use SETUP.
4. Highlight the User Password field and set a new User Password
5. Press [F3] to save the new User Password.
If you forget both the User Password and the System Administrator Password:
1. Unplug the PC's power cord from the power outlet.
2. Remove the PC's cover. (Refer to "Installing Accessories" for details.)
HP Vectra XU PC – Setting Up
].
ENTER
Troubleshooting and Error Messages 65