Compaq Presario CQ41-100 - Notebook PC Maintenance And Service Manual
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Compaq Presario CQ41-100 - Notebook PC Maintenance And Service Manual

Compaq Presario CQ41-100 - Notebook PC Maintenance And Service Manual

Compaq presario cq41 notebook pc - maintenance and service guide
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Compaq Presario CQ41 Notebook PC

Maintenance and Service Guide

Document Part Number: 581860-001
September 2009
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

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Summary of Contents for Compaq Presario CQ41-100 - Notebook PC

  • Page 1: Maintenance And Service Guide

    Compaq Presario CQ41 Notebook PC Maintenance and Service Guide Document Part Number: 581860-001 September 2009 This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems;...
  • Page 2 AMD Athlon, AMD Sempron, AMD Turion, ATI, and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
  • Page 3 Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.

  • Page 4: Table Of Contents

    Contents 1 Product description 2 External component identification Top components ..............2–1 TouchPad .
  • Page 5 Contents 4 Removal and replacement procedures Preliminary replacement requirements ........... . 4–1 Tools required .
  • Page 6 Contents 5 Setup Utility Starting Setup Utility ..............5–1 Using Setup Utility.
  • Page 7 Contents 8 Backup and recovery Overview ................8–1 Creating recovery discs .

  • Page 8: Product Description

    Product description Discrete graphics UMA graphics Category Description subsystem memory subsystem memory Product Name Compaq Presario CQ41 Notebook PC Processors AMD Turion™ Ultra Dual-Core M600 (2.4-GHz, 2-MB L2 cache, 3.6 GT/s HyperTransport speed) AMD Turion Dual-Core M520 (2.3-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed) AMD Turion Dual-Core M500 (2.2-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed)
  • Page 9 Product description Discrete graphics UMA graphics Category Description subsystem memory subsystem memory Memory 2 customer-accessible/upgradable memory module slots Supports dual-channel memory Supports up to 8 GB of system RAM, PC2-6400, 800-MHz, DDR2 Supports the following configurations: ■ 4096-MB total system memory (2048 ×...
  • Page 10 Product description Discrete graphics UMA graphics Category Description subsystem memory subsystem memory Wireless Integrated WLAN options by way of wireless module 2 wireless antennas built into display assembly Supports no-WLAN option Support for the following WLAN formats: ■ Broadcom BCM4322 802.11a/b/g/n 2x2 WLAN module ■...
  • Page 11 Product description Discrete graphics UMA graphics Category Description subsystem memory subsystem memory Security Kensington Security Lock Operating system Preinstalled: ® ■ Windows 7 Professional (32-bit) ■ Windows 7 Premium (32-bit) ■ Windows 7 Basic (32-bit) ■ FreeDOS ■ RedFlag Serviceability End-user replaceable parts: ■...

  • Page 12: External Component Identification

    External component identification Top components TouchPad Item Component Description ■ White: TouchPad is enabled. TouchPad light ■ Amber: TouchPad is disabled. TouchPad* Moves the pointer and selects or activates items on the screen. Left TouchPad button* Functions like the left button on an external mouse. TouchPad on/off button Enables/disables the TouchPad.

  • Page 13: Lights

    External component identification Lights Item Component Description Caps lock light On: Caps lock is on. ■ On: The computer is on. Power lights (2)* ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. ■...

  • Page 14: Buttons And Speakers

    External component identification Buttons and speakers Item Component Description ■ Produce sound. Speakers (2) ■ When the computer is off, press the button to turn on the computer. Power button* ■ When the computer is on, briefly press the button to initiate Sleep. ■...

  • Page 15: Keys

    External component identification Keys Item Component Description esc key Displays system information when pressed in combination with the fn key. fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. Windows logo key Displays the Windows Start menu.

  • Page 16: Display

    External component identification Display Item Component Description Internal display switch Turns off the display if the display is closed while the computer is turned on. Internal microphone Records sound. Integrated webcam light On: The integrated webcam is in use. (select models only) Integrated webcam Records video and captures still photographs.

  • Page 17: Front Components

    External component identification Front components Item Component Description ■ On: The computer is on. Power light ■ Blinking: The computer is in the Sleep state. ■ Off: The computer is off or in Hibernation. ■ On: A battery is charging. Battery light ■...

  • Page 18: Rear Component

    External component identification Rear component Component Description Vent Enables airflow to cool internal components. ✎ The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Maintenance and Service Guide 2–7...

  • Page 19: Right-Side Components

    External component identification Right-side components Item Component Description Optical drive light Blinking: The optical drive is being accessed. Optical drive Reads and writes to optical discs. USB ports (2) Connect optional USB devices. RJ-11 (modem) jack Connects a modem cable. (select models only) Power connector Connects an AC adapter.

  • Page 20: Left-Side Components

    External component identification Left-side components Item Component Description Security cable slot Attaches an optional security cable to the computer. ✎ The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. External monitor port Connects an external VGA monitor or projector.

  • Page 21: Bottom Components

    External component identification Bottom components Item Component Description Hard drive bay Holds the hard drive and, on select models, the wireless LAN (WLAN) device. Ä To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.

  • Page 22: Wireless Antennas

    External component identification Wireless antennas Two antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. ✎ For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of Regulatory, Safety and Environmental Notices that applies to your country or region.

  • Page 23: Additional Hardware Components

    External component identification Additional hardware components Item Component Description Power cord* Connects an AC adapter to an AC outlet. AC adapter Converts AC power to DC power. Battery* Powers the computer when the computer is not plugged into external power. *Batteries and power cords vary in appearance by country or region.

  • Page 24: Illustrated Parts Catalog

    Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag. Item Component Description Product name This is the product name affixed to the front of the computer. Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

  • Page 25: Computer Major Components

    Illustrated parts catalog Computer major components 3–2 Maintenance and Service Guide...
  • Page 26 Illustrated parts catalog Item Description Spare Part Number Display assembly (See “Display assembly,” for more display assembly internal component spare part information.) 14.1-in WXGA BrightView display with a microphone for models with discrete graphics 580763-001 subsystems 14.1-in WXGA BrightView display with a webcam/microphone for models with discrete 580764-001 graphics subsystems 14.1-in WXGA BrightView display with a microphone for models with UMA graphics...
  • Page 27 Illustrated parts catalog Item Description Spare Part Number (11a) Hard drive cover (11b) Memory module compartment cover (11c) Mini Card compartment cover (12) USB board 486842-001 USB board cable 486843-001 (13) WLAN module Broadcom BCM4322 802.11a/b/g/n 2x2 for use in Afghanistan, Albania, Algeria, Andorra, 518434-002 Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda,...
  • Page 28 Illustrated parts catalog Item Description Spare Part Number Atheros AR5009 802.11a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, 518437-002 Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,...
  • Page 29 Illustrated parts catalog Item Description Spare Part Number Atheros AR9285 802.11b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, 518436-002 Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,...
  • Page 30 Illustrated parts catalog Item Description Spare Part Number (15) Base enclosure For use in computer models with a modem module 492248-001 For use in computer models without a modem module 487359-001 Rubber Feet Kit (not illustrated, includes six rubber feet) 486863-001 (16) RTC battery (includes cable and double-sided tape)

  • Page 31: Display Assembly

    Illustrated parts catalog Display assembly Item Description Spare part number Display bezel For models with a microphone module 580767-001 For models with a webcam/microphone module 580768-001 Display Hinge Kit 486737-001 (2a) Left hinge and bracket (2b) Right hinge and bracket Webcam/microphone module (select models only) 487287-001 14.1-in WXGA TFT BrightView display panel (includes display panel cable)

  • Page 32: Plastics Kit

    Illustrated parts catalog Plastics Kit Item Description Spare part number Plastics Kit: 498322-001 Hard drive cover (includes two captive screws) Memory module compartment cover Mini Card compartment cover Maintenance and Service Guide 3–9...

  • Page 33: Mass Storage Devices

    Illustrated parts catalog Mass storage devices Item Description Spare part number Hard drive (includes hard drive bracket) 500-GB, 5400-rpm 497775-001 320-GB, 7200-rpm 573330-001 320-GB, 5400-rpm 459611-004 250-GB, 7200-rpm 575567-001 250-GB, 5400-rpm 454605-002 160-GB, 7200-rpm 580846-001 160-GB, 5400-rpm 454925-002 Hard Drive Hardware Kit (contains screws and hard drive bracket; not illustrated) 482158-001 Optical drive (includes bezel and bracket): DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe...

  • Page 34: Miscellaneous Parts

    Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapters 90-W PFC HP Smart Adapter 463955-001 65-W PFC HP Smart Adapter 463958-001 Power cords For use in Argentina 490371-D01 For use in Australia 490371-011 For use in Brazil 490371-201 For use in Denmark 490371-081 For use in Europe, the Middle East, and Africa...

  • Page 35: Sequential Part Number Listing

    Illustrated parts catalog Sequential part number listing Spare part number Description 454605-002 250-GB, 5400-rpm hard drive (includes bracket) 454925-002 160-GB, 5400-rpm hard drive (includes bracket) 459611-004 320-GB, 5400-rpm hard drive (includes bracket) 463955-001 90-W HP Smart Adapter 463958-001 65-W HP Smart Adapter 482158-001 Hard Drive Hardware Kit (contains screws and hard drive bracket) 482168-001...
  • Page 36 Illustrated parts catalog Spare part number Description 487359-001 Base enclosure for models without a modem module 489066-001 Wireless antenna transceivers and cable for models with equipped UMA graphics subsystem 489862-001 Internal display switch 490371-001 Power cord for use in the United States 490371-011 Power cord for use in Australia 490371-021...
  • Page 37 Illustrated parts catalog Spare part number Description 510100-011 Modem module for use in Australia and New Zealand (select models only) 517629-001 Microphone module and cable 518434-002 Broadcom BCM4322 802.11a/b/g/n 2x2 for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo,...
  • Page 38 Illustrated parts catalog Spare part number Description 518437-002 Atheros AR5009 802.11a/b/g/n for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Barbados, Belgium, Belize, Benin, Bermuda, Bhutan, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador,...
  • Page 39 Illustrated parts catalog Spare part number Description 580767-001 Display bezel for models with a microphone module 580768-001 Display bezel for models with a webcam/microphone module 580846-001 160-GB, 7200-rpm hard drive (includes bracket) 583055-001 AMD Turion Dual-Core M520 processor (2.3-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport speed) 3–16 Maintenance and Service Guide...

  • Page 40: Removal And Replacement Procedures

    Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ■ Flat-bladed screwdriver ■ Magnetic screwdriver ■ Phillips P0 and P1 screwdrivers Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

  • Page 41: Grounding Guidelines

    Removal and replacement procedures Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, Ä damage to a drive, or loss of information, observe these precautions: ■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 42: Packaging And Transporting Guidelines

    Removal and replacement procedures The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V. Ä Typical electrostatic voltage levels Relative humidity Event Walking across carpet 35,000 V 15,000 V 7,500 V...

  • Page 43: Equipment Guidelines

    Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.

  • Page 44: Component Replacement Procedures

    Removal and replacement procedures Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 78 screws, in 13 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Service tag When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

  • Page 45: Computer Feet

    Removal and replacement procedures Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 486863-001. There are 6 rubber feet that attach to the base enclosure in the locations illustrated below. 4–6 Maintenance and Service Guide...

  • Page 46: Battery

    Removal and replacement procedures Battery Description Spare part number 6-cell Li-Ion battery (2.2-Ah, 47-Wh) 484170-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 47: Hard Drive

    Removal and replacement procedures Hard drive Description Spare part number 500-GB, 5400-rpm hard drive 497775-001 320-GB, 7200-rpm hard drive 573330-001 320-GB, 5400-rpm hard drive 459611-004 250-GB, 7200-rpm hard drive 575567-001 250-GB, 5400-rpm hard drive 454605-002 160-GB, 7200-rpm hard drive 580846-001 160-GB, 5400-rpm hard drive 454925-002 Hard Drive Hardware Kit (includes hard drive connector, hard drive bracket, and screws)
  • Page 48 Removal and replacement procedures 4. Remove the three Phillips PM2.0×4.0 screws 1 that secure the hard drive to the computer. 5. Use the Mylar tab 2 on the hard drive to slide the hard drive 3 to the left. 6. Remove the hard drive 4 from the hard drive bay. 7.

  • Page 49: Memory Module

    Removal and replacement procedures Memory module Description Spare part number 1024-MB (PC2-6400, 800-MHz, DDR2) 482168-001 2048-MB (PC2-6400, 800-MHz, DDR2) 482169-001 Before removing the memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 50 Removal and replacement procedures 4. Spread the retaining tabs 1 on each side of the memory module to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 5. Remove the memory module 2 by pulling the module away from the slot at an angle. ✎...

  • Page 51: Rtc Battery

    Removal and replacement procedures RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 486835-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 52 Removal and replacement procedures 3. Disconnect the RTC battery cable 1 from the system board. 4. Release the two-sided tape 2 that holds the RTC battery. 5. Remove the RTC battery 3. Reverse this procedure to install the RTC battery. Maintenance and Service Guide 4–13...

  • Page 53: Wlan Module

    Removal and replacement procedures WLAN module Description Spare part number Broadcom BCM4322 802.11a/b/g/n 2x2 for use in Afghanistan, Albania, Algeria, Andorra, Angola, 518434-002 Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,...
  • Page 54 Removal and replacement procedures Description Spare part number Broadcom BCM4312 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua 504593-004 and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the...
  • Page 55 Removal and replacement procedures Before removing the WLAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
  • Page 56 Removal and replacement procedures 6. If it is necessary to replace the Mini Card bracket, remove the two Phillips PM2.5×4.0 screws 1 that secure it to the base enclosure. 7. Lift the bracket 2 straight up to remove it. Reverse this procedure to install the WLAN module. Maintenance and Service Guide 4–17...
  • Page 57 Removal and replacement procedures Remove the WLAN module (for models with UMA graphics subsystems): CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized Ä for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
  • Page 58 Removal and replacement procedures 6. If it is necessary to replace the Mini Card bracket, remove the two Phillips PM2.5×4.0 screws 1 that secure it to the base enclosure. 7. Lift the bracket 2 straight up to remove it. Reverse this procedure to install the WLAN module. Maintenance and Service Guide 4–19...

  • Page 59: Optical Drive

    Removal and replacement procedures Optical drive ✎ The optical drive spare part kit includes an optical drive bezel and bracket. Description Spare part number Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 573727-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 573728-001 Before removing the optical drive, follow these steps: 1.

  • Page 60: Keyboard

    Removal and replacement procedures Keyboard Spare part number Description For use in Latin America 486904-161 For use in South Korea 486904-AD1 For use in Taiwan 486904-AB1 For use in Thailand 486904-281 For use in the United States 486904-001 Before removing the keyboard, follow these steps: 1.
  • Page 61 Removal and replacement procedures 2. Turn the computer display-side up with the front toward you. 3. Open the computer as far as possible. 4. Lift the rear edge 1 of the keyboard until it rests at an angle. ✎ The keyboard is held by two-sided tape. 5.
  • Page 62 Removal and replacement procedures 6. Release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect the keyboard cable 2 from the system board. 7. Remove the keyboard. Reverse this procedure to install the keyboard. Maintenance and Service Guide 4–23...

  • Page 63: Keyboard Cover

    Removal and replacement procedures Keyboard cover Description Spare part number Keyboard cover (includes power button board and cable) 487299-001 Before removing the keyboard cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 64 Removal and replacement procedures 3. Turn the computer display-side up, with the front toward you. 4. Open the computer as far as possible. 5. Remove the Phillips PM2.5×6.0 screw 1 from the front left corner of the keyboard cover. 6. Release the ZIF connector to which the power button board cable 2 is connected and disconnect the cable from the system board.

  • Page 65: Speaker Assembly

    Removal and replacement procedures Speaker assembly Description Spare part number Speaker assembly for use in all countries and regions except for India 486865-001 Speaker assembly for use in India 486865-D61 Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 66 Removal and replacement procedures 3. Remove the two Phillips PM2.5×3.0 screws 1 that secure the speaker assembly to the computer. 4. Lift the speaker assembly 2 straight up to remove it from the computer. Reverse this procedure to install the speaker assembly. Maintenance and Service Guide 4–27...

  • Page 67: Display Assembly

    Removal and replacement procedures Display assembly ✎ The display assembly spare part kit includes 2 WLAN antenna transceivers and cables, webcam (select models only), microphone, nameplate, and logo. Description Spare part number 14.1-in WXGA BrightView display with a microphone for models with discrete graphics subsystems 580763-001 14.1-in WXGA BrightView display with a webcam/microphone module for models with discrete 580764-001...
  • Page 68 Removal and replacement procedures Remove the display assembly: 1. Turn the computer display-side up, with the front toward you. 2. Open the computer as far as possible. 3. Remove the wireless antenna cable 1 from the hole in the system board and the routing channels and clips built into the top cover.
  • Page 69 Removal and replacement procedures 7. Remove the four Phillips PM2.5×6.0 screws 1 that secure the display assembly to the computer. 8. Remove the display assembly 2. 9. If it is necessary to replace the display bezel or any of the display assembly internal components, remove the Mylar screw covers 1 and the two Phillips PM2.5×5.0 screws 2 on the display bezel lower edge.The display rubber screw covers are included in the Display Rubber Kit, spare part number 487283-001.
  • Page 70 Removal and replacement procedures 10. Flex the inside edges of the top edge 1, the left and right sides 2, and the bottom edge of the display bezel 3 until the bezel disengages from the display enclosure. 11. Remove the display bezel 4. The display bezel without a webcam module is available using spare part number 580767-001.
  • Page 71 Removal and replacement procedures 14. If it is necessary to replace the display panel, remove the six Phillips PM2.5×5.0 screws 1 that secure the display panel to the display enclosure. 15. Remove the display panel 2. The display panel is available using the spare part number 487351-001. 16.
  • Page 72 Removal and replacement procedures 17. If it is necessary to replace the display hinges, loosen the four Phillips PM2.0×3.0 screws 1 that secure each hinge to the display panel. ✎ Remove and install the screws in the sequence indicated on the display hinge bracket. 18.

  • Page 73: Webcam/Microphone Module (Select Models Only)

    Removal and replacement procedures Webcam/microphone module (select models only) Description Spare part number Webcam/microphone module 487287-001 Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 74: Microphone Module

    Removal and replacement procedures Microphone module Description Spare part number Microphone module (includes cable) 517629-001 Before removing the display assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 75: Top Cover

    Removal and replacement procedures Top cover ✎ The top cover spare part kit includes the TouchPad button board and cable and TouchPad board and cable. Description Spare part number Top cover (includes TouchPad and cable and TouchPad button board and cable) 487300-001 Before removing the top cover, follow these steps: 1.
  • Page 76 Removal and replacement procedures 3. Turn the computer right-side up, with the front toward you. 4. Disconnect the following cables from the system board: 1 TouchPad cable with zero insertion force (ZIF) connector 2 USB cable 5. Remove the two Phillips PM2.5×6.0 screws 1 that secure the top cover to the base enclosure. 6.

  • Page 77: Bluetooth Module And Cable (Select Models Only)

    Removal and replacement procedures Bluetooth module and cable (select models only) Description Spare part number Bluetooth module 537921-001 Bluetooth module cable 575285-001 Before removing the Bluetooth module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 78 Removal and replacement procedures Remove the Bluetooth module and cable: 1. Turn the top cover upside down with the front toward you. 2. Lift the Bluetooth module 1 away from computer. 3. Disconnect the Bluetooth module cable 2 from the system board and Bluetooth module. 4.

  • Page 79: Modem Module

    Removal and replacement procedures Modem module Description Spare part number Modem module for use in all countries and regions except Australia and New Zealand 510100-001 Modem module for use only in Australia and New Zealand 510100-011 Before removing the modem module, follow these steps 1.
  • Page 80 Removal and replacement procedures Remove the modem module: 1. Turn the computer right-side up, with the front toward you. 2. Remove the two Phillips PM2.0×4.0 screws 1 that secure the modem module to the system board. 3. Disconnect the modem module cable 2 from the modem module. 4.

  • Page 81: Audio Board

    Removal and replacement procedures Audio board Description Spare part number Audio board 487344-001 Audio board cable 486841-001 Before removing the audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 82 Removal and replacement procedures Remove the audio board and cable: 1. Disconnect the audio board cable 1 from the system board. 2. Remove the cable from between the components that secure it in the base 2. 3. Remove the two Phillips PM2.5×3.0 screws 3 that secures the audio board to the system board. 4.

  • Page 83: Usb Board

    Removal and replacement procedures USB board Description Spare part number USB board 486842-001 USB board cable 486843-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 84 Removal and replacement procedures Remove the USB board and cable: 1. Turn the computer display-side up, with the right side toward you. 2. Disconnect the USB board cable 1 from the system board. 3. Remove the cable 2 from the base enclosure clips. 4.

  • Page 85: Power Connector And Cable

    Removal and replacement procedures Power connector and cable Description Spare part number Power connector and cable 486864-001 Before removing the power connector and cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
  • Page 86 Removal and replacement procedures Remove the power connector and cable: 1. Turn the computer right-side up. 2. Position the computer with the right side toward you. 3. Disconnect the power connector cable 1 from the bottom of the system board. 4.

  • Page 87: System Board

    Removal and replacement procedures System board ✎ The system board spare part kit includes replacement thermal material. Description Spare part number System board for models with discrete graphics subsystems 573719-001 System board for models with UMA graphics subsystems 573720-001 Before removing the system board, follow these steps: 1.
  • Page 88 Removal and replacement procedures When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board: ■ Fan/heat sink assembly (see “Fan/heat sink assembly or heat sink” on page 4-52) ■...
  • Page 89 Removal and replacement procedures 4. Disconnect the power connector cable. 5. Remove the two Phillips PM2.5×5.0 screws that secure the system board to the base enclosure. 4–50 Maintenance and Service Guide...
  • Page 90 Removal and replacement procedures 6. Lift the right side 1 of the system board until it rests at an angle 2. 7. Remove the system board by sliding it to the right at an angle 3 until the connectors on the left side of the system board disengage from the base enclosure.

  • Page 91: Fan/Heat Sink Assembly Or Heat Sink

    Removal and replacement procedures Fan/heat sink assembly or heat sink Description Spare part number Fan/heat sink assembly for models with discrete graphics subsystems (includes thermal material) 575283-001 Heat sink for models with UMA graphics subsystems (includes thermal material) 575284-001 ✎ To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side of the computer.
  • Page 92 Removal and replacement procedures Remove the fan/heat sink: 1. Turn the system board upside down, with the front toward you. ✎ Steps 2 through 4 apply to computer models equipped with graphics subsystems with discrete memory. Steps 5 and 6 apply to computer models equipped with graphics subsystems with UMA memory. 2.
  • Page 93 Removal and replacement procedures ✎ The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly and the system board each time the heat sink assembly is removed. Thermal material is applied to the discrete fan/heat sink to correspond with components on the system board as follows: the processor 1, the Northbridge chip 2, the ATI video chip 3, and the capacitors 4.
  • Page 94 Removal and replacement procedures ✎ The thermal material must be thoroughly cleaned from the surface of the heat sink assembly and the system board each time the heat sink assembly is removed. Thermal material is applied to the heat sink to correspond with components on the system board as follows: the processor 1, the Northbridge chip 2, and the capacitors 3.

  • Page 95: Fan (For Models With Uma Graphics Subsystems)

    Removal and replacement procedures Fan (for models with UMA graphics subsystems) Description Spare part number 486844-001 Before removing the fan, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

  • Page 96: Processor

    Removal and replacement procedures Processor ✎ The processor spare part kit includes replacement thermal material. Description Spare part number AMD Turion Ultra Dual-Core 35W M600 processor (2.4-GHz, 2-MB L2 cache, 3.6 GT/s 576254-001 HyperTransport speed) AMD Turion Dual-Core 35W M520 processor (2.3-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport 583055-001 speed) AMD Turion Dual-Core 35W M500 processor (2.2-GHz, 1-MB L2 cache, 3.6 GT/s HyperTransport...
  • Page 97 Removal and replacement procedures Remove the processor: 1. Use a flat-bladed screwdriver to turn the processor locking screw 1 one half-turn counterclockwise until you hear a click. 2. Lift the processor 2 straight up to remove it. ✎ When you install the processor, the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket.

  • Page 98: Setup Utility

    Setup Utility Starting Setup Utility Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working. The utility reports information about the computer and provides settings for startup, security, and other preferences. To start Setup Utility: »...

  • Page 99: Navigating And Selecting In Setup Utility

    Setup Utility Navigating and selecting in Setup Utility Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ■ To choose a menu or a menu item, use the arrow keys. ■...

  • Page 100: Exiting Setup Utility

    Setup Utility Exiting Setup Utility You can exit Setup Utility with or without saving changes. ■ To exit Setup Utility and save your changes from the current session: If Setup Utility menus are not visible, press to return to the menu display. Then use the arrow keys to select Exit >...

  • Page 101: System Configuration Menu

    Setup Utility System Configuration menu Select To do this Language Support Change Setup Utility language. Button Sound (select models only) Enable/disable the capacitative button tapping sound. Virtualization Technology (select models Enable/disable the processor Virtualization Technology. only) Processor C6 State (select models only) Enable/disable the processor C6 sleep state.

  • Page 102: Specifications

    Specifications Computer specifications Metric U.S. Dimensions Length 23.96 cm 9.43 in Width 33.4 cm 13.15 in Height (front to rear) 3.40 to 3.98 cm 1.34 to 1.57 in Weight 2.27 kg 5.0 lbs Input power Operating voltage 18.5 V dc to 19.0 V dc Operating current 3.5 A or 4.74 A Temperature...

  • Page 103: 14.1-Inch Display Specifications

    Specifications 14.1-inch display specifications Metric U.S. Dimensions Height 30.37 cm 11.96 in Width 18.98 cm 7.47 in Diagonal 35.82 cm 14.10 in Number of colors More than 262,144 Contrast ratio More than 300:1 Brightness 200 nits (typical) Pixel resolution Pitch 0.2373 ×...

  • Page 104: Hard Drive Specifications

    Specifications Hard drive specifications 500-GB* 320-GB* 250-GB* 160-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 5400-rpm 101 g 101 g 101 g 101 g 7200-rpm 115 g 115 g 115 g Interface type...

  • Page 105: Blu-Ray Rom With Lightscribe Dvd±R/Rw Supermulti Double-Layer Drive Specifications

    Specifications Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-R, CD-RW, DVD+R, CD-TEXT, CD-ROM, CD-ROM DVD+R(9), DVD+RW, DVD-R, XA, MIXED MODE CD, CD-I, DVD-R(9), DVD-RW, CD-I Bridge (Photo-CD, Video DVD-RAM, LightScribe CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM...

  • Page 106: Dvd±Rw And Cd-Rw Supermulti Double-Layer Combo Drive With Lightscribe Specifications

    Specifications DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe specifications Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-R, CD-RW, DVD+R, CD-TEXT, CD-ROM, DVD+RW, DVD-R, DVD-RW, CD-ROM XA, DVD-RAM, LightScribe MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM...

  • Page 107: System Dma Specifications

    Specifications System DMA specifications Hardware DMA System function DMA0 Reserve DMA1* Reserve DMA2* Reserve DMA3 Reserve DMA4 Direct memory access controller DMA5* Reserve DMA6 Reserve DMA7 Reserve System memory map specifications (for models with discrete graphics subsystems) Size Memory address System function 128 KB 000A0000 - 000BFFFF...
  • Page 108 Specifications 4 KB F0010000 - F0010FFF Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20) 16 KB F0100000 - F0103FFF Broadcom 802.11g Network Adapter 1 MB F0100000 - F01FFFFF PCI standard PCI-to-PCI bridge 1 MB F0200000 - F02FFFFF PCI standard PCI-to-PCI bridge 64 KB F0300000 - F030FFFF ATI Mobility Radeon HD 4330 Series...

  • Page 109: System Memory Map Specifications (For Models With Uma Graphics Subsystems)

    Specifications System memory map specifications (for models with UMA graphics subsystems) Size Memory address System function 128 KB 000A0000 - 000BFFFF AMD PCI Express(3GIO) Filter Driver 128 KB 000A0000 - 000BFFFF AMD M880G with ATI Mobility Radeon HD 4200 128 KB 000A0000 - 000BFFFF PCI standard PCI-to-PCI bridge 16 KB...

  • Page 110: System Interrupt Specifications (For Models With Discrete Graphics Subsystems)

    Specifications 4 KB 90507000 - 90507FFF Standard OpenHCD USB Host Controller 1 KB 90508000 - 905083FF Standard AHCI 1.0 Serial ATA Controller 256 bytes 90508400 - 905084FF Standard Enhanced PCI to USB Host Controller 256 bytes 90508500 - 905085FF Standard Enhanced PCI to USB Host Controller 128 MB F8000000 - FFFFFFFF AMD PCI Express(3GIO) Filter Driver...

  • Page 111: System Interrupt Specifications (For Models With Uma Graphics Subsystems)

    Specifications System interrupt specifications (for models with UMA graphics subsystems) Hardware IRQ System function IRQ1 Standard 101/102-key keyboard or Microsoft Natural PS/2 Keyboard with HP IRQ12 PS/2 Compatible Mouse IRQ13 Numeric data processor IRQ16 High Definition Audio Controller IRQ16 Standard OpenHCD USB Host Controller IRQ16 Standard OpenHCD USB Host Controller IRQ17...

  • Page 112: System I/O Address Specifications (For Models With Discrete Graphics Subsystems)

    Specifications System I/O address specifications (for models with discrete graphics subsystems) I/O address (hex) System function (shipping configuration) 000 - 00F Direct memory access controller 000 - CF7 AMD PCI Express(3GIO) Filter Driver 010 - 01F Motherboard resources 020 - 021 Programmable interrupt controller 02E - 02F Motherboard resources...
  • Page 113 Specifications C6C - C6C Motherboard resources C6F - C6F Motherboard resources CD0 - CDB Motherboard resources 0D00 - FFFF AMD PCI Express(3GIO) Filter Driver 2000 - 20FF Realtek RTL8102E/RTL8103E Family PCI-E Fast Ethernet NIC (NDIS 6.20) 2000 - 2FFF PCI standard PCI-to-PCI bridge 3000 - 30FF ATI Mobility Radeon HD 4330 Series 3000 - 3FFF...

  • Page 114: System I/O Address Specification (For Models With Uma Graphics Subsystems)

    Specifications System I/O address specification (for models with UMA graphics subsystems) I/O address (hex) System function (shipping configuration) 000 - 00F Direct memory access controller 000 - CF7 AMD PCI Express(3GIO) Filter Driver - 01F Motherboard resources 020 - 021 Programmable interrupt controller 02E - 02F Motherboard resources...
  • Page 115 Specifications C6F - C6F Motherboard resources CD0 - CDB Motherboard resources 0D00 - FFFF AMD PCI Express(3GIO) Filter Driver 2000 - 20FF Realtek PCIe Fe Family Controller 2000 - 2FFF PCI standard PCI-to-PCI bridge 3000 - 30FF AMD M880G with ATI Mobility Radeon HD 4200 3000 - 3FFF PCI standard PCI-to-PCI bridge 4010 - 401F...

  • Page 116: Screw Listing

    Screw listing This section provides specification and reference information for the screws used in the computer. The screws listed in this section are available in the Screw Kit, spare part number 487298-001. Phillips PM2.0×3.0 broadhead screw Color Quantity Length Thread Head diameter Black 3.0 mm...

  • Page 117: Phillips Pm2.0×3.0 Screw

    Screw listing Phillips PM2.0×3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.0 mm 4.6 mm Where used: Four screws that secure the keyboard cover to the base enclosure. 7–2 Maintenance and Service Guide...
  • Page 118 Screw listing Where used: Two screws that secure the top cover to the base enclosure. Where used: Eight screws that secure the display panel hinges and brackets to the display panel. Maintenance and Service Guide 7–3...

  • Page 119: Phillips Pm2.0×4.0 Screw

    Screw listing Phillips PM2.0×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.0 mm 4.6 mm Where used: Two screws that secure the WLAN module to the base enclosure. 7–4 Maintenance and Service Guide...
  • Page 120 Screw listing Where used: Two screws that secure the modem module (select models only) to the system board. Where used: Three screws that secure the hard drive to the base enclosure. Maintenance and Service Guide 7–5...

  • Page 121: Phillips Pm2.0×10.0 Captive Screw

    Screw listing Phillips PM2.0×10.0 captive screw Color Quantity Length Thread Head diameter Black 10.0 mm 2.0 mm 5.0 mm Where used: Four captive screws (secured by C-clips) that secure the heat sink to the system board for models with discrete graphics subsystems. Where used: Four captive screws (secured by C-clips) that secure the heat sink to the system board for models with UMA graphics subsystems.

  • Page 122: Phillips Pm2.5×3.0 Screw

    Screw listing Phillips PM2.5×3.0 screw Color Quantity Length Thread Head diameter Black 3.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the power button board to the keyboard cover. Where used: Two screws that secure the speakers to the top cover. Maintenance and Service Guide 7–7...
  • Page 123 Screw listing Where used: Two screws that secure the wireless antenna transceivers and cables to the display enclosure. Where used: Two screws that secure the audio board to the base enclosure. Where used: One screw that secures the USB board to the base enclosure. 7–8 Maintenance and Service Guide...

  • Page 124: Phillips Pm2.5×4.0 Screw

    Screw listing Phillips PM2.5×4.0 screw Color Quantity Length Thread Head diameter Black 4.0 mm 2.5 mm 5.5 mm Where used: Two screws that secure the Mini Card bracket to the base enclosure for models with discrete graphics subsystems. Where used: Two screws that secure the Mini Card bracket to the base enclosure for models with UMA graphics subsystems.

  • Page 125: Phillips Pm2.5×5.0 Screw

    Screw listing Phillips PM2.5×5.0 screw Color Quantity Length Thread Head diameter Silver 5.0 mm 2.5 mm 5.5 mm Where used: One screw that secures the keyboard cover to the base enclosure. 7–10 Maintenance and Service Guide...
  • Page 126 Screw listing Where used: Six screws that secure the display panel to the display enclosure. Where used: One screw that secures the optical drive to the base enclosure. Maintenance and Service Guide 7–1 1...
  • Page 127 Screw listing Where used: Two screws that secure the bezel to the display enclosure. Where used: Two screws that secure the top cover to the base enclosure. 7–12 Maintenance and Service Guide...
  • Page 128 Screw listing Where used: Two screws that secure the system board to the base enclosure. Where used: Two screws that secure the fan to the base enclosure for models with UMA graphics subsystems. Maintenance and Service Guide 7–13...

  • Page 129: Phillips Pm2.5×5.0 Captive Screw

    Screw listing Phillips PM2.5×5.0 captive screw Color Quantity Length Thread Head diameter Black 5.0 mm 2.5 mm 5.5 mm Where used: Four captive screws (secured by C-clips) that secure the hard drive and Mini Card compartment covers to the base enclosure. 7–14 Maintenance and Service Guide...

  • Page 130: Phillips Pm2.5×6.0 Screw

    Screw listing Phillips PM2.5×6.0 screw Color Quantity Length Thread Head diameter Black 6.0 mm 2.5 mm 5.5 mm Where used: Two screws that secure the top cover to the base enclosure. Maintenance and Service Guide 7–15...
  • Page 131 Screw listing Where used: Four screws that secure the display assembly to the base enclosure. Where used: One screw that secures the keyboard cover to the base enclosure. 7–16 Maintenance and Service Guide...

  • Page 132: Phillips Pm2.5×7.0 Captive Screw

    Screw listing Phillips PM2.5×7.0 captive screw Color Quantity Length Thread Head diameter Black 7.0 mm 2.5 mm 5.5 mm Where used: One captive screw (secured by C-clips) that secure the memory module compartment cover to the base enclosure. Maintenance and Service Guide 7–17...

  • Page 133: Phillips Pm2.5×10.0 Screw

    Screw listing Phillips PM2.5×10.0 screw Color Quantity Length Thread Head diameter Black 10.0 mm 2.5 mm 5.5 mm Where used: Three screws that secure the top cover to the base enclosure. Where used: Two screws that secure the keyboard cover to the base enclosure. 7–18 Maintenance and Service Guide...

  • Page 134: Phillips Pm2.5×17.0 Screw

    Screw listing Phillips PM2.5×17.0 screw Color Quantity Length Thread Head diameter Black 17.0 mm 2.5 mm 5.5 mm Where used: Three screws that secure the keyboard to the base enclosure. Maintenance and Service Guide 7–19...

  • Page 135: Phillips Pm3.0×3.0 Screw

    Screw listing Phillips PM3.0×3.0 screw Color Quantity Length Thread Head diameter Silver 3.0 mm 3.0 mm 5.0 mm Where used: Four screws that secure the hard drive bracket to the hard drive 7–20 Maintenance and Service Guide...

  • Page 136: Backup And Recovery

    Backup and recovery Overview Recovery after a system failure is as complete as your most current backup. HP recommends that you create recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

  • Page 137: Creating Recovery Discs

    Backup and recovery Creating recovery discs HP recommends that you create recovery discs to be sure that you can restore your system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

  • Page 138: Backing Up Your Information

    Backup and recovery Backing up your information As you add new software and data files, you should back up your system on a regular basis to maintain a reasonably current backup. Back up your system at the following times: ■ At regularly scheduled times ✎...

  • Page 139: Using Windows Backup And Restore

    Backup and recovery Using Windows Backup and Restore To create a backup using Windows Backup and Restore, follow these steps: ✎ Be sure that the computer is connected to AC power before you start the backup process. ✎ The backup process may take over an hour, depending on file size and the speed of the computer. 1.

  • Page 140: Performing A Recovery

    Backup and recovery Create a system restore point 1. Select Start > Control Panel > System and Security > System. 2. In the left pane, click System Protection. 3. Click the System Protection tab. 4. Under Protection Settings, select the disk for which you want to create a restore point. 5.

  • Page 141: Recovering From The Recovery Discs

    Backup and recovery Recovering from the recovery discs To restore the system from the recovery discs: 1. Back up all personal files. 2. Insert the first recovery disc into the optical drive and restart the computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) ✎...

  • Page 142: Connector Pin Assignments

    Connector pin assignments Audio-in (microphone) Signal Audio signal in Audio signal in Ground Audio-out (headphone) Signal Audio out, left channel Audio out, right channel Ground Maintenance and Service Guide 9–1...

  • Page 143: External Monitor

    Connector pin assignments External monitor Signal Red analog Green analog Blue analog Not connected Ground Ground analog Ground analog Ground analog +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock 9–2 Maintenance and Service Guide...

  • Page 144: Hdmi

    Connector pin assignments HDMI Signal Transition minimized differential signal (TDMS) data 2+ TDMS data 2 shield TDMS data 2- TDMS data 1+ TDMS data 1 shield TDMS data 1 shield TDMS data 0+ TDMS data 0 shield TDMS data 0- TDMS clock + TDMS data clock shield TDMS data clock-...

  • Page 145: Modem) (Select Models Only)

    Connector pin assignments RJ-1 1 (modem) (select models only) Signal Unused Ring Unused Unused Unused 9–4 Maintenance and Service Guide...

  • Page 146: Network)

    Connector pin assignments RJ-45 (network) Signal Transmit + Transmit - Receive + Unused Unused Receive - Unused Unused Maintenance and Service Guide 9–5...

  • Page 147: Universal Serial Bus

    Connector pin assignments Universal Serial Bus Signal +5 VDC Data Data + Ground 9–6 Maintenance and Service Guide...

  • Page 148: Power Cord Set Requirements

    Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased.

  • Page 149: Requirements For Specific Countries And Regions

    Power cord set requirements Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW Austria Belgium CEBC Canada Denmark DEMKO Finland FIMKO France Germany Italy Japan METI The Netherlands KEMA Norway NEMKO The People's Republic of China South Korea Sweden SEMKO...

  • Page 150: Recycling

    Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING: The backlight contains mercury. Caution must be exercised when removing and handling the backlight to avoid Å...
  • Page 151 Recycling Perform the following steps to disassemble the display assembly: 1. Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly.
  • Page 152 Recycling 4. Disconnect all display panel cables 1 from the display inverter and remove the inverter 2. 5. Remove all screws 1 that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly 2 from the display enclosure. 7.
  • Page 153 Recycling 9. Use a sharp-edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame. 10. Remove the display panel frame 2 from the display panel. 11. Remove the screws 1 that secure the backlight cover to the display panel. 12.
  • Page 154 Recycling 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. Å WARNING: The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 18.
  • Page 155 Recycling 19. Disconnect the display cable 1 from the LCD panel. 20. Remove the screws 2 that secure the LCD panel to the display rear panel. 21. Release the LCD panel 3 from the display rear panel. 22. Release the tape 4 that secures the LCD panel to the display rear panel. 23.
  • Page 156 Index Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive AC adapter precautions 4–2 location 2–12 removal 4–20 spare part numbers 3–11 3–12 spare part numbers 3–15 4–20 administrator password 5–3 specifications 6–4 antenna boot options 5–4 disconnecting 4–16 4–18 boot order 5–4 removal 4–33 bottom components 2–10 spare part numbers 3–8...
  • Page 157 Index HDMI port 9–3 Ethernet product description 1–2 headphone jack 9–1 exiting Setup Utility 5–3 microphone jack 9–1 external media card product description 1–3 modem jack 9–4 external monitor port monitor port 9–2 connector pinout 9–2 network jack 9–5 illustrated 2–9 RJ-11 jack 9–4 RJ-45 jack 9–5 key 8–6...
  • Page 158 Index memory module removal 4–10 internal display switch spare part numbers 3–7 3–12 3–13 4–10 illustrated 2–5 memory module compartment 2–10 spare part number 3–13 memory module cover, illustrated 3–9 inverter memory product description 1–2 removal 4–31 memory test 5–4 spare part number 3–8 3–12 4–31...
  • Page 159 Index Plastics Kit security 1–4 contents 3–9 serviceability 1–4 spare part numbers 3–3 3–9 webcam 1–2 spare parts numbers 3–13 wireless 1–3 pointing device product name 1–1 3–1 4–5 components 2–1 product number 3–1 illustrated 2–1 product description 1–3 rear components 2–7 ports recovery eSATA/USB 2–9...
  • Page 160 Index service tag 3–1 4–5 TouchPad button 2–1 serviceability product description 1–4 TouchPad components, illustrated 2–1 Setup Utility TouchPad light 2–1 changing the language 5–1 TouchPad on/off button 2–1 Diagnostics menu 5–4 TouchPad scroll zone 2–1 displaying system information 5–3 exiting 5–3 Universal Serial Bus (USB) port Main menu 5–3...

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