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Toshiba Satellite A110 Maintenance Manual

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Toshiba Personal Computer
Satellite A110/Satellite Pro A110
Maintenance Manual
TOSHIBA CORPORATION
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Summary of Contents for Toshiba Satellite A110

  • Page 1 Toshiba Personal Computer Satellite A110/Satellite Pro A110 Maintenance Manual TOSHIBA CORPORATION [CONFIDENTIAL]...
  • Page 2 © 2006 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of Toshiba. No patent liability is assumed with respect to the use of the information contained herein.
  • Page 3 Preface This maintenance manual describes how to perform hardware service maintenance for the Toshiba Personal Computer Satellite A110/Satellite Pro A110, referred to as the Satellite A110/Satellite Pro A110 Series in this manual. The procedures described in this manual are intended to help service technicians isolate faulty Field Replaceable Units (FRUs) and replace them in the field.

  • Page 4: Hardware Overview

    The manual is divided into the following parts: Chapter 1 Hardware Overview describes the Satellite A110/Satellite Pro A110 Series system unit and each FRU. Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve FRU problems. Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service.
  • Page 5 Text that you are instructed to type in is shown in the boldface type below: DISKCOPY A: B: The display Text generated by the computer that appears on its display is presented in the typeface below: Format complete System transferred [CONFIDENTIAL] Satellite A110/Satellite Pro A110 Series Maintenance Manual...
  • Page 6 [CONFIDENTIAL] Satellite A110/Satellite Pro A110 Series Maintenance Manual...

  • Page 7: Table Of Contents

    TouchPad Troubleshooting.................... 2-23 2.10 Speaker Troubleshooting ....................2-27 2.11 Optical Drive Troubleshooting ..................2-29 2.11 Modem Troubleshooting....................2-32 2.12 PCMCIA Troubleshooting..................... 2-34 2.13 IEEE 1394 Troubleshooting ..................2-36 2.14 Wireless LAN Troubleshooting..................2-38 [CONFIDENTIAL] Satellite A110/Satellite Pro A110 Series Maintenance Manual...
  • Page 8 Keyboard Test ........................3-14 3.12 Mouse (Pad) Test ......................3-16 3.13 LCD Pixels Mode Test ....................3-18 3.14 Lid Switch Test ......................3-19 3.15 HDD R/W Test .......................3-20 3.16 LAN Test........................3-22 3.17 RTC Test ........................3-24 [CONFIDENTIAL] Satellite A110/Satellite Pro A110 viii Series Maintenance Manual...
  • Page 9 System Board ......................... 4-29 4.15 Speakers ......................... 4-31 4.16 Thermal Module......................4-32 4.17 CPU and Fan ........................4-33 4.18 Display Mask ......................... 4-35 4.19 LCD Module ........................4-36 4.20 FL Inverter Board ......................4-38 [CONFIDENTIAL] Satellite A110/Satellite Pro A110 Series Maintenance Manual...
  • Page 10 Board Layout....................... B-1 Appendix C Pin Assignments ....................C-1 Appendix D Keyboard Scan/Character Codes.................D-1 Appendix E Key Layout ......................E-1 Appendix F Series Screw Torque List ..................F-1 Appendix G Reliability ......................G-1 [CONFIDENTIAL] Satellite A110/Satellite Pro A110 Series Maintenance Manual...

  • Page 11: Chapter 1 Hardware Overview

    Chapter 1 Hardware Overview [CONFIDENTIAL]...
  • Page 12 1 Hardware Overview [CONFIDENTIAL] 1-ii Detroit 20 /Detroit 20E Series Maintenance Manual...
  • Page 13 1 Hardware Overview Chapter 1 Contents Features ........................1-1 System Unit........................ 1-6 2.5-inch Hard Disk Drive................... 1-8 Optical Device Drives....................1-9 1.4.1 DVD-ROM & CD-RW ................1-9 1.4.2 DVD Super Multi drive supporting ±R Double Layer......1-10 Power Supply ......................1-11 Batteries ........................
  • Page 14 1 Hardware Overview Figures Figure 1-1 2.5-inch HDD ....................1-8 Tables Table 1-1 2.5-inch HDD specifications ................. 1-8 Table 1-2 DVD-ROM & CD-RW drive specifications ..........1-9 Table 1-3 DVD Super Multi Double Layer drive specifications......... 1-10 [CONFIDENTIAL] 1-iv Detroit 20 /Detroit 20E Series Maintenance Manual...

  • Page 15: Features

    1.1 Features 1 Hardware Overview Features The Detroit 20 Series Personal Computer uses extensive Large Scale Integration (LSI), and Complementary Metal-Oxide Semiconductor (CMOS) technology extensively to provide compact size, minimum weight and high reliability. This computer incorporates the following features and benefits: •...
  • Page 16 1 Hardware Overview 1.1 Features Memory • No on-board memory • Mobile Intel® 945GM Express Chipset with DDRII-533/667MHz • ATI Radeon® XPRESS 200M with DDRII-533MHz • Dual channel support • Easy upgrade from bottom of the chassis • Maximum upgrade to 4GB with 2 DDRII SODIMM socket for Mobile Intel® 945GM Express Chipset •...
  • Page 17 1.1 Features 1 Hardware Overview Fixed device drivers • 12.7mm height CD-RW & DVD-ROM drive • 12.7mm height DVD Super Multi drive supporting ±R Double Layer Optional devices • DVD-ROM module • Li-Ion Battery pack • AC adapter • HDD pack Keyboard The computer's keyboard has 101/102 keys and the layouts are compatible with a 101/102-key enhanced keyboard.
  • Page 18 1 Hardware Overview 1.1 Features PC Card slot • One type II card socket • 1.8" 10.5mm removable ATA device • Card bus card or PC Care with hot insertion and removal • ACPI 1.1 compliant • Support 5V/3.3V PC Cards and 3.3V Cardbus cards •...
  • Page 19 1.1 Features 1 Hardware Overview Bluetooth module (BTO) Some computers in this series are equipped with Bluetooth functionality (Version 2.0 + EDR) with antenna. Bluetooth is a short-range wireless technology used to create PANs (Personal Area Networks) among your devices, and with other nearby devices like mobile computers, mobile phones, and digital cameras.

  • Page 20: System Unit

    1 Hardware Overview 1.4 Optical Device Drives System Unit The system unit is composed of the following major components: Processor • Intel® Celeron® M CPU up to 1.73GHZ 65n, 1M L2, FSB 533MHz • Intel® CoreTM Solo/Duo CPU up to 2.16GHZ 65n , 2M L2, FSB 667MHz •...
  • Page 21 1.4 Optical Device Drives 1 Hardware Overview Audio subsystem • Realtek ALC861 – HD audio – Stereo speakers – Sound effect by SRS software – Microphone-in and headphone-out [CONFIDENTIAL] Detroit 20 /Detroit 20E Series Maintenance Manual...

  • Page 22: Inch Hard Disk Drive

    156,301,488 195,371,568 234,441,648 Rotational speed (rpm) 5400 5400 5400 5400 5400 Toshiba HDD Buffer (MB) Hitachi HDD Buffer (MB) None Fujitsu HDD Buffer (MB) Bytes per sector Table 1-1 2.5-inch HDD specifications [CONFIDENTIAL] Detroit 20 /Detroit 20E Series Maintenance Manual...

  • Page 23: Optical Device Drives

    1.4 Optical Device Drives 1 Hardware Overview Optical Device Drives • DVD-ROM & CD-RW drive • DVD Super Multi drive supporting ±R Double Layer 1.4.1 DVD-ROM & CD-RW The DVD-ROM and CD-RW drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, and write CD-R at 24x speed and Multi speed CD-RW at 4x speed or High speed CD-RW at 10x or Ultra speed CD-RW at 24X speed.
  • Page 24 1 Hardware Overview 1.4 Optical Device Drives 1.4.2 DVD Super Multi drive supporting ±R Double Layer The DVD Super Multi drive accepts 12-cm (4.72-inch) and 8-cm (3.15-inch) discs. At maximum, the drive can play back a DVD at 8x speed, read CD-ROM at 24x speed, write CD-R at 24x speed, Multi speed CD-RW at 4x speed or High speed CD-RW at 10x speed or Ultra speed CD- RW at 16x speed, DVD-R at 8x speed, DVD-RW at 4x speed, DVD+R at 8x speed, DVD+RW at 4x speed, DVD-RAM at 5x speed, DVD+R DL at 2.4x speed, and DVD-R DL at 2x speed.

  • Page 25: Power Supply

    1.5 Power Supply 1 Hardware Overview Power Supply This specification defines the performance and characteristic of 65W AC adapter power supply. It supplies a constant voltage 19V output source for Detroit 20 series notebook computer. A/D conversion • The EC uses 10-bit sampling for A/D conversion to determine the following values: –...
  • Page 26 1 Hardware Overview 1.5 Power Supply Battery charging control • The EC controls the following. – The quick charging ON/OFF – The detection of full charge Detection of the low battery • The EC detects the low battery point by the gas gauge. –...

  • Page 27: Batteries

    1.6 Batteries 1 Hardware Overview Batteries The computer has two types of battery: Main battery pack (18650 size) RTC battery The removable main battery pack is the computer’s main power source when the AC adaptor is not attached. The battery specifications are listed in the table below. Battery name Material Output voltage...
  • Page 28 1 Hardware Overview 1.6 Batteries 1.6.1 Main Battery Battery charging is controlled by a power supply microprocessor that is mounted on the system board. The power supply microprocessor controls whether the charge is on or off and detects a full charge when the AC adaptor and battery are attached to the computer. The system charges the battery using quick charge or trickle charge.
  • Page 29 1.6 Batteries 1 Hardware Overview 1.6.2 RTC battery The RTC battery provides power to keep the current date, time and other setup information in memory while the computer is turned off. The table below lists the charging time and data preservation period of the RTC battery.

  • Page 30: Troubleshooting Procedures

    Chapter 2 Troubleshooting Procedures...

  • Page 31: Troubleshooting Introduction .......................................................................................... 2-1

    2 Troubleshooting Procedures Chapter 2 Contents Troubleshooting Introduction..................2-1 Troubleshooting Flowchart ..................2-2 Power Supply Troubleshooting ..................2-7 Display Troubleshooting ................……….2-12 Keyboard Troubleshooting..................2-15 External USB Devices Troubleshooting ..............2-17 TV-Out Failure Troubleshooting................2-19 TouchPad Troubleshooting ..................2-21 Speaker Troubleshooting..................2-23 2.10 Optical drive troubleshooting ..................2-27 2.11 Modem Troubleshooting ..................2-30 2.12 PCMCIA Troubleshooting ..................2-32 2.13...
  • Page 32 PCMCIA troubleshooting process ............... 2-32 Figure 2-12 IEEE 1394 troubleshooting process............. 2-34 Figure 2-13 Wireless LAN troubleshooting process ............2-36 Tables Table 2-1 Battery LED ...................... 2-8 Table 2-2 DC-IN LED....................... 2-9 [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual 2-iii...

  • Page 34: Troubleshooting Introduction

    7. Cleaning kit for optical drive troubleshooting 8. Multimeter 9. External monitor 10. USB compatible keyboard 11. Multimedia sound system with line-in and line-out ports 12. Headphones 13. USB test module and USB cable 14. Music CD [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual...

  • Page 35: Troubleshooting Flowchart

    Ask the user if a password is registered and, if it is, ask him or her to enter the password. Verify with the customer that Toshiba Windows XP is installed on the hard disk. Operating systems that were not preinstalled by Toshiba can cause the computer to malfunction.

  • Page 36: Power Supply Troubleshooting

    R u n C M 1 6 5 .E X E a n d se le c t th e H A R D D IS K ite m . Y es Figure 2-1 Troubleshooting flowchart (1/2) [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual...
  • Page 37 After confirming which diagnostics test has detected Is an error detected by any of the an error, perform the diagnostics tests? appropriate procedure as outlined below. System is normal Figure 2-1 Troubleshooting flowchart (2/2) [CONFIDENTIAL] Satellite A110/Satellite Pro A110 Series Maintenance Manual...
  • Page 38 5. If an error is detected by the audio test, perform the Speaker Troubleshooting procedures in Section 2.9 and the Optical Drive Troubleshooting Procedures in Section 2.9. 6. If an error is detected by the modem test, perform the Modem Troubleshooting Procedures in Section 2.11. [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual...
  • Page 39 6. If an error is detected when using the IEEE1394 device, perform the IEEE1394 device Troubleshooting procedures in Section 2.13. 7. If an error is detected when using the Wireless LAN, perform the Wireless LAN Troubleshooting procedures in Section 2.14. [CONFIDENTIAL] Satellite A110/Satellite Pro A110 Series Maintenance Manual...

  • Page 40: Power Supply Troubleshooting

    (P rocedure 4) P erform internal connection A re the internal power check connections secure? (P rocedure 5) Y es R eplace system board E N D Figure 2-2 Power Supply Troubleshooting Process [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual...
  • Page 41 (LED on for 1 second protected and cannot be re-powered on every 2 seconds) without the AC power connected. Amber color off Battery not in low or critical low state; It’s in discharging state [CONFIDENTIAL] Satellite A110/Satellite Pro A110 Series Maintenance Manual...
  • Page 42 Connect a new AC adaptor. If the problem is not resolved, go to Check 2. Check 2 Insert a new battery. If the problem is still not resolved, go to Procedure 3. [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual...
  • Page 43 Check 6 Make sure the battery pack is installed in the computer correctly. If the battery is properly installed and the battery LED still does not light, go to Procedure 4. [CONFIDENTIAL] 2-10 Satellite A110/Satellite Pro A110 Series Maintenance Manual...
  • Page 44 Make sure that the battery cable is firmly connected to the system board. If it is connected firmly, go to Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual 2-11...

  • Page 45: Display Troubleshooting

    ( P r o c e d u r e 3 ) R e p la c e s y s te m b o a r d E N D Figure 2-3 Display troubleshooting process [CONFIDENTIAL] 2-12 Satellite A110/Satellite Pro A110 Series Maintenance Manual...
  • Page 46 Refer to Chapter 3, details. If an error is detected, go to Procedure 3. If an error is not detected, the display is functioning properly. [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual 2-13...
  • Page 47 Replace the CPU with another of the same specifications. If the problem still exists, perform Check 6. Check 6 The system board may be damaged. Replace it with a new one. [CONFIDENTIAL] 2-14 Satellite A110/Satellite Pro A110 Series Maintenance Manual...

  • Page 48: Keyboard Troubleshooting

    ( P r o c e d u r e 3 ) R e p la c e s y s te m b o a r d E N D Figure 2-4 Keyboard troubleshooting process [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual 2-15...
  • Page 49 Chapter 4. If the problem still exists, perform Check 3. Check 3 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. [CONFIDENTIAL] 2-16 Satellite A110/Satellite Pro A110 Series Maintenance Manual...

  • Page 50: External Usb Devices Troubleshooting

    R e p la c e s y s te m b o a r d ( P r o c e d u r e 2 ) E N D Figure 2-5 External USB device troubleshooting process [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual 2-17...
  • Page 51 Go to Procedure 2. Procedure 2 Replace system board If the error persists, the system board may be damaged. Replace it with a new one following the instructions in Chapter 4. [CONFIDENTIAL] 2-18 Satellite A110/Satellite Pro A110 Series Maintenance Manual...

  • Page 52: Tv-Out Failure Troubleshooting

    T V fu n c tio n in g o k ? s e t Y es R e p la c e s y s te m b o a r d E N D Figure 2-6 TV-out troubleshooting process [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual 2-19...
  • Page 53 If the replacement set does not work the system board may be damaged. Replace it with a new one following the instructions in Chapter 4. [CONFIDENTIAL] 2-20 Satellite A110/Satellite Pro A110 Series Maintenance Manual...

  • Page 54: Touchpad Troubleshooting

    2.8 Touch Pad Troubleshooting 2 Troubleshooting Procedures TouchPad Troubleshooting START TouchPad connection check (Procedure 1) TouchPad replacement check (Procedure 2) Replace system board Figure 2-7 TouchPad troubleshooting process [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual 2-21...
  • Page 55 The TouchPad unit or FPC may be defective or damaged. Replace each with a new one following the steps in Chapter 4. If the FDD is still not functioning properly, replace the system board with a new one following the steps in Chapter 4. [CONFIDENTIAL] 2-22 Satellite A110/Satellite Pro A110 Series Maintenance Manual...

  • Page 56: Speaker Troubleshooting

    Figure 2-1 Perform earphone test (Procedure 2) Do earphones function correctly? Perform connection check (Procedure 3) Perform replacement check (Procedure 4) Replace system board Figure 2-8 Speaker troubleshooting process [CONFIDENTIAL] Satellite A110 /Satellite Pro A110 Series Maintenance Manual 2-23...
  • Page 57 If the stereo speakers don't sound properly, the stereo speakers may be defective or damaged. Replace them with new ones. If the stereo speakers still do not work properly, try replacing in turn the audio board and system board. [CONFIDENTIAL] 2-24 Satellite A110/Satellite Pro A110 Series Maintenance Manual...

  • Page 58: Optical Drive Troubleshooting

    Audio CD functions ok? (Procedure 2) Perform software check (Procedure 3) Perform diagnostic test (Procedure 4) Perform connection and replacement check (Procedure 5) Replace system board Figure 2-9 Optical drive troubleshooting process [CONFIDENTIAL] Satellite A110/Series Maintenance Manual 2-27...
  • Page 59 2 Troubleshooting Procedures 2.10 Optical Drive Troubleshooting This section describes how to determine if the computer’s internal optical drive is functioning properly. The Satellite M70 module bays can accommodate the following optical drives: • DVD SuperMulti supporting +-R Double Rayer •...
  • Page 60 Chapter 4, . If the drive is still not functioning properly, perform Check 3. Check 3 The system board may be damaged. Replace it with new one following the instructions in Chapter 4, Replacement Procedures. [CONFIDENTIAL] Satellite A110/Series Maintenance Manual 2-29...

  • Page 61: Modem Troubleshooting

    2 Troubleshooting Procedures 2.11 Modem Troubleshooting 2.11 Modem Troubleshooting START Perform telephone line connection check (Procedure 1) Computer unable to detect telephone signal? Check / replace telephone line and connections, defect disappear ? Replace system board Figure 2-10 Modem troubleshooting process [CONFIDENTIAL] 2-30 Satellite M70 Series Maintenance Manual...
  • Page 62 Make sure the modem port is firmly secured to the system board of the computer. If the malfunction remains, go to Check 3. Check 3 The telephone cable may be damaged. Replace with a good cable. If the malfunction remains, replace the system board. [CONFIDENTIAL] Satellite A110/Series Maintenance Manual 2-31...

  • Page 63: Pcmcia Troubleshooting

    2 Troubleshooting Procedures 2.12 PCMCIA Troubleshooting 2.12 PCMCIA Troubleshooting START Perform SYCARD test (Procedure 1) Do errors occur during PCMCIA unit is SYCARD test? not faulty. Perform PCMCIA socket replacement check (Procedure 2) Replace system board Figure 2-11 PCMCIA troubleshooting process [CONFIDENTIAL] 2-32 Satellite M70 Series Maintenance Manual...
  • Page 64 Disassemble the computer following the steps described in Chapter 4, Replacement Procedures and replace the socket. If the problem persists, the system board may be defective or damaged. Replace the system board with a new one following the steps in Chapter 4. [CONFIDENTIAL] Satellite A110/Series Maintenance Manual 2-33...

  • Page 65: Ieee 1394 Troubleshooting

    2 Troubleshooting Procedures 2.13 IEEE 1394 Troubleshooting 2.13 IEEE 1394 Troubleshooting START Perform IEEE 1394 device check (Procedure 1) Is IEEE 1394 transmission ok? Perform diagnostic check (Procedure 2) IEEE 1394 port and transmission are not Was an IEEE 1394 problem detected? faulty.
  • Page 66 The transmission cable may be damaged. Replace with a good cable. If the malfunction persists, go to Check 4 Check 4 The system board may be damaged. Replace it with a new one following the instructions in Chapter 4. [CONFIDENTIAL] Satellite A110/Series Maintenance Manual 2-35...

  • Page 67: Wireless Lan Troubleshooting

    2 Troubleshooting Procedures 2.14 Wireless LAN Troubleshooting 2.14 Wireless LAN Troubleshooting START Perform diagnostic test (Procedure 1) Wireless LAN system is not faulty. Continue Was a wireless LAN problem delected? troubleshooting - refer to Figure 2.1 Perform connector and replacement check (Procedure 2) Replace wireless LAN antenna/unit Replace system board...
  • Page 68 2.14 Wireless LAN Troubleshooting 2 Troubleshooting Procedures Figure 2-13 Wireless LAN troubleshooting process [CONFIDENTIAL] Satellite A110/Series Maintenance Manual 2-37...
  • Page 69 2 Troubleshooting Procedures 2.14 Wireless LAN Troubleshooting The wireless LAN antenna wire, wireless LAN unit or system board may each be the source of a wireless LAN fault. Any of these components may be damaged. To determine if the computer’s wireless LAN system is functioning properly, perform the following procedures.

  • Page 70: Chapter 3 Tests And Diagnostics

    3.1The Diagnostic Test 3. Tests and Diagnostics Chapter 3 Tests and Diagnostics Satellite A110 Series Maintenance Manual...

  • Page 71: Executing The Diagnostic Test

    Mouse (Pad) Test ......................3-17 3.12 LCD Pixels Mode Test ....................3-19 3.13 Magnetic switch Test .....................3-20 3.14 HDD R/W Test .......................3-21 3.15 LAN Test........................3-23 3.16 RTC Test ........................3-26 3.17 Read 1394 GUID…………...………………………………………………...……..3-27 3.18 Button Test …………...………………………………………………………………3-28 Satellite A110 Series Maintenance Manual...

  • Page 72: The Diagnostic Test

    A formatted working diskette for the floppy disk drive test (Floppy Disk Drive Test) A data CD disc (ODD Test) LAN LOOPBACK (1 pcs) The following sections explain how to execute the Test & Diagnostic Program and detail the tests within the program. Satellite A110 Series Maintenance Manual...

  • Page 73: Executing The Diagnostic Test

    G. ODD TEST H. KEYBOARD TEST I. MOUSE (PAD) TEST J. LCD PIXELS MODE TEST K. MAGNETIC SWITCH TEST L. HDD R/W TEST M. LAN TEST N. RTC TEST O. IEEE1394 CODE TEST P. Button test Satellite A110 Series Maintenance Manual...
  • Page 74 3.2 Executing the Diagnostic Test 3. Tests and Diagnostics The below display will show up at the beginning of T&D program If the test result passes, the following display will show up: Satellite A110 Series Maintenance Manual...
  • Page 75 If an error is detected and a test fails, the following message displays: Then press any key for next actions – the below display presented if copying test log file onto diskette is necessary. This action will be executed when “Y” key pressed. Satellite A110 Series Maintenance Manual...
  • Page 76 It will skip this process if “N” key pressed. And then it will check if it’s necessary to leave this program. Program will quit when “Y” key pressed and it will go back main menu for next test if “N” key pressed. Satellite A110 Series Maintenance Manual...

  • Page 77: Display Configuration

    ODD TYPE ((DVD-SuperMulti; COMBO; …) Panel ID HDD type & capacity (Vendor ID. Model .Firmware) VRAM size / VGA CHIP TYPE Battery cell (6cell;9cell;12cell) Wireless type 1394 SKU ID Part - Number The screen should display as below: Satellite A110 Series Maintenance Manual...

  • Page 78: Dmi Check Test

    Part - Number data. NOTE: To execute this test, you must input unit Part Number as “Uppercase Character”. The screen should display as below, indicating whether the test is passed or failed after comparison. Satellite A110 Series Maintenance Manual...

  • Page 79: Speaker Audio Test

    OK within 3 times “Beep” sound generated. NOTE: Remember to tune up the volume as “Maximum” before this test starts. The screen should display as below, indicating whether the test is passed or failed after the question. 3-10 Satellite A110 Series Maintenance Manual...

  • Page 80: Fan On/Off Test

    The screen should display as below, indicating whether the test is passed or failed after the question. 3.7 Main Battery Charge Test NOTE: The AC adaptor (65W, 19V) should be connected to successfully run this test. This test shows and measures the main battery: 3-11 Satellite A110 Series Maintenance Manual...

  • Page 81: Fdd Test

    NOTE: Before running the FDD test, prepare a formatted work diskette (1.44 MB). Remove the diagnostics diskette and insert the work diskette into the FDD. The contents of the floppy diskette maybe erased. The Floppy Disk Test includes three subtests of the: 3-12 Satellite A110 Series Maintenance Manual...

  • Page 82: Fdd Test

    The ODD test allows a user to aurally confirm the ODD functions. NOTE: A CD disc (including data file) must be inserted into the ODD drive before this test starts. The ODD test includes two subtests of the: 3-13 Satellite A110 Series Maintenance Manual...

  • Page 83: Keyboard Test

    NOTE: The Num Lock and the Overlay mode must be off to execute the keyboard test. Before keyboard test starts, the keyboard matrix code should be chosen as below display: 1. K (UK, for Europe) 2. S (US, for America) 3. J (JPN for Japan) 3-14 Satellite A110 Series Maintenance Manual...

  • Page 84: Keyboard Test

    NOTE: The “Fn” key cannot be tested in the keyboard test. To determine whether the “Fn” key is working correctly, press “Fn+F6 ” or “Fn+F7 ” keys to check if LCD display brightness change gradually. * Fn+F6 = Fn+Up , Fn+F7 = Fn+Down 3-15 Satellite A110 Series Maintenance Manual...
  • Page 85 3. Tests and Diagnostics 3.10 Keyboard Test 3-16 Satellite A110 Series Maintenance Manual...

  • Page 86: Mouse (Pad) Test

    The Touch Pad button subtest allows users to test their Touch Pad buttons. If the buttons are clicked, the cursors should appear in the corresponding box of the button figure that is displayed on the screen as below. 3-17 Satellite A110 Series Maintenance Manual...
  • Page 87 It will indicate whether the subtests pass or fail after three questions. NOTE: The above figure has three compartments although the Touch Pad installed may only have two buttons. In this case, the central compartment in the figure does not correspond to any button. 3-18 Satellite A110 Series Maintenance Manual...

  • Page 88: Lcd Pixels Mode Test

    - including 320*200 (4/16/256 colors), 640*200 (2/16 colors), 640*350 (2/16 colors), 640*480 (2/16/256 colors), 800*600 (256 colors) and 1024*768 (256 colors). The screen should display as below, indicating whether the test is passed or failed after the question. 3-19 Satellite A110 Series Maintenance Manual...

  • Page 89: Lid Switch Test

    Follow below steps to run this test: 1. Close the LCD cover. 2. Heard 3 “Beep” sound happened during LCD closed. 3. Open the LCD. Then it will indicate whether the test is passed or failed. 3-20 Satellite A110 Series Maintenance Manual...

  • Page 90: Hdd R/W Test

    After the choice HDD test, Screen would display as below: If input password is Right, the screen would display as below: Press any key to test HDD function, the screen would display as below: 3-21 Satellite A110 Series Maintenance Manual...
  • Page 91 If input password is wrong, the screen would display as below: The screen should display as previous picture, indicating whether the subtest is passed or failed when finished. NOTE: The AC adaptor should be connected to successfully run this test. 3-22 Satellite A110 Series Maintenance Manual...

  • Page 92: Lan Test

    The LAN test includes two subtests of the: 1. Speed100 Including Ethernet_802.2, Ethernet II, Ethernet SNAP and Ethernet_802.3. All test items are in LSB mode. 2. Speed10 Including Ethernet_802.2 in LSB mode. The subtests run automatically. 3-23 Satellite A110 Series Maintenance Manual...
  • Page 93 3. Tests and Diagnostics 3.15 LAN Test The screen should display as below, indicating whether the subtests pass or fail when finished. 3-24 Satellite A110 Series Maintenance Manual...
  • Page 94 3.15 LAN Test 3. Tests and Diagnostics If an error is detected and a test fails, the following message displays: 3-25 Satellite A110 Series Maintenance Manual...

  • Page 95: Rtc Test

    Checks the computer’s RTC (Real Time Clock) and calendar functions by comparing the DOS and CMOS values. The test runs automatically. The screen should display as below, indicating whether the test is passed or failed when finished. 3-26 Satellite A110 Series Maintenance Manual...

  • Page 96: Read 1394 Guid

    This test will check if the computer’s EEPROM 1394GUID code is correct. NOTE: Must open the RAM Door to see RAM connector GUID bar code before test item begins. The figure below will be displayed: 3-27 Satellite A110 Series Maintenance Manual...

  • Page 97: Button Test

    2. 2 (6 button) When you execute this test, the button test choice show on the display. When any key is pressed, The corresponding key on the screen changes to black as shown below. 3-28 Satellite A110 Series Maintenance Manual...
  • Page 98 The control button test allows the user to manually test each of the five CD control buttons. Key”WWW” need to press first. One will hear one “bi” sound when press”WWW” or “Audio” Sound and continuously “bi” sound for another key test. The figure below will be displayed: 3-29 Satellite A110 Series Maintenance Manual...
  • Page 99 Press each of the buttons on the front panel in turn. A yellow bar will appear on the relevant section of the figure if the button passes the test. Press Ctrl +C to quit the test. 3-30 Satellite A110 Series Maintenance Manual...

  • Page 100: Chapter 4 Replacement Procedures

    Chapter 4 Replacement Procedures [CONFIDENTIAL]...
  • Page 101 4 Replacement Procedures [CONFIDENTIAL] 4-ii Detroit 20 /Detroit 20E Series Maintenance Manual...
  • Page 102 4 Replacement Procedures Chapter 4 Contents General........................4-1 Battery........................4-7 PC Card........................4-8 HDD......................... 4-10 Modem ........................4-12 Expansion Memory....................4-13 Wireless LAN Unit ....................4-15 Optical Drive......................4-18 Keyboard........................4-20 4.10 Display Assembly ....................4-22 4.11 Bluetooth........................4-25 4.12 Top Cover ........................
  • Page 103 4 Replacement Procedures Figures Figure 4-1 Removing the battery pack................4-7 Figure 4-2 Pressing the eject button.................4-8 Figure 4-3 Installing the PC card ..................4-9 Figure 4-4 HDD ......................4-10 Figure 4-5 Removing the HDD unit................4-10 Figure 4-6 Removing the EMI Shielding...............4-11 Figure 4-7 Removing the modem screws...............4-12 Figure 4-8 Removing the expansion memory..............4-13...
  • Page 104 4 Replacement Procedures Figure 4-32 Removing the speaker cable ................ 4-30 Figure 4-33 Removing the speaker screws..............4-31 Figure 4-34 Removing the thermal module..............4-32 Figure 4-35 Removing the CPU ..................4-33 Figure 4-36 Disconnecting the fan wire ................4-33 Figure 4-37 Removing the fan screws ................
  • Page 105 4 Replacement Procedures [CONFIDENTIAL] 4-vi Detroit 20 /Detroit 20E Series Maintenance Manual...

  • Page 106: General

    4.1 General 4 Replacement Procedures General This chapter explains how to disassemble the computer and replace Field Replaceable Units (FRUs). It may not be necessary to remove all the FRUs in order to replace one. The chart below is a guide to which FRUs need to be removed in order to remove others. Always start by removing the battery pack, next, optional items such as the optional PC Card, then follow the chart downward removing only those FRUs necessary to reach the one you think is causing the computer to operate improperly.
  • Page 107 4 Replacement Procedures 4.1 General The example below shows FRUs to be removed before the Speakers can be removed and repaired or replaced. The Speakers are overlapped by the top cover that must be removed before it can be reached. The removable keyboard and display assembly in turn overlap the top cover.
  • Page 108 DANGER: Always use the lithium ion battery pack or backup battery that is authorized by Toshiba or compatible with the unit. Since other battery packs have different specifications, they may be incompatible with the unit, and may burst or explode.
  • Page 109 4 Replacement Procedures 4.1 General Before You Begin Look over the procedures in this section before you begin disassembling the computer. Familiarize yourself with the disassembly and reassembly steps. Begin each procedure by removing the AC adaptor and the battery pack as instructed in section 4.2. Do not disassemble the computer unless it is operating abnormally.
  • Page 110 4.1 General 4 Replacement Procedures Disassembly Procedures The computer has two basic types of cable connectors: Pressure Plate connectors Standard Pin connectors To disconnect a Pressure Plate connector, lift up the tabs on either side of the connector’s plastic pressure plate and slide the cable out of the connector. To connect the cable to a Pressure Plate connector, make sure the pressure plate is fully lifted and slide the cable into the connector.
  • Page 111 4 Replacement Procedures 4.1 General Tools and Equipment The use of Electrostatic Discharge (ESD) equipment is very important for your safety and the safety of those around you. Proper use of these devices will increase the success rate of your repairs and lower the cost for damaged or destroyed parts.

  • Page 112: Battery

    Removing the battery pack NOTE: For environmental reasons, do not throw away a spent battery pack. Please return spent battery packs to Toshiba. Installing the Battery Pack To install the battery pack in the battery bay, follow the steps below and refer to the figure in the preceding section.

  • Page 113: Pc Card

    4 Replacement Procedures 4.3 PC Card PC Card Removing a PC Card To remove a PC Card, follow the steps below: 1. Click the Safely Remove Hardware icon on the Task Bar. 2. Click the PC Card you want to remove. 3.
  • Page 114 4.3 PC Card 4 Replacement Procedures Installing the PC Card To install the PC Card, follow the steps below: 1. Insert the PC Card. 2. Press gently to ensure a firm connection. Figure 4-3 Installing the PC card Detroit 20 /Detroit 20E Series Maintenance Manual [CONFIDENTIAL]...

  • Page 115: Hdd

    4 Replacement Procedures 4.4 HDD CAUTION: When handling the HDD, do not press the top surface as shown by the arrow. Hold it by the sides. Figure 4-4 Removing the HDD Module Follow the steps below to remove HDD module: 1.
  • Page 116 4.4 HDD 4 Replacement Procedures 5. Remove four black M3x3 screws that secure the EMI Shielding to the HDD. Figure 4-6 Removing the EMI Shielding 6. Remove the HDD from the EMI Shielding. Installing the HDD To install the HDD, follow the steps below and refer to the figures in the preceding section. Seat the HDD in the EMI Shielding, and secure it with four black M3x3 screws.

  • Page 117: Modem

    4 Replacement Procedures 4.5 Modem Modem Removing the Modem To remove the modem, you need to remove the HDD door first, described in the preceding section. Follow the steps below: 1. Remove one black M2.5x3 screw securing the modem to the chassis. Figure 4-7 Removing the modem screws 2.

  • Page 118: Expansion Memory

    4.6 Expansion Memory 4 Replacement Procedures Expansion Memory Removing the Expansion Memory To remove the memory module, make sure the computer is in boot mode: Remove one M2.5x4 screw securing the expansion memory compartment cover. Push the latches securing the memory module to the outside to release it (A). A spring will force one end of the module up (B).
  • Page 119 4 Replacement Procedures 4.6 Expansion Memory Installing the Expansion Memory CAUTION: Do not touch the connectors on the expansion memory or on the computer. Debris on the connectors may cause memory access problems. To install a memory module, follow the steps below and refer to the figures in the preceding section: Fit the module's connectors into the computer's connectors at about a 45-degree angle and press the module carefully to ensure a firm connection (A).

  • Page 120: Wireless Lan Unit

    4.7 Wireless LAN Unit 4 Replacement Procedures Wireless LAN Unit Removing the Wireless LAN Unit To remove wireless LAN unit: Remove the black M2x4 screw securing the wireless LAN door, and then remove it. Figure 4-10 Removing the wireless LAN door Disconnect the antenna wires from the wireless LAN module.
  • Page 121 4 Replacement Procedures 4.7 Wireless LAN Unit Remove two M2.5x4 screws securing the wireless LAN module. The LAN unit will pop Figure 4-12 Removing the wireless LAN unit screws Grasp the wireless LAN unit and pull it out. Figure 4-13 Removing the wireless LAN card CAUTION: Do not touch the connectors on the wireless LAN unit or on the computer.
  • Page 122 4.7 Wireless LAN Unit 4 Replacement Procedures Installing the Wireless LAN Unit To install the wireless LAN unit, follow the steps below and refer to the figures in the preceding section. 1. Remove the black M2.5x4 screw securing the wireless LAN door, and then remove it. CAUTION: Do not touch the connectors on the wireless LAN unit or on the computer.

  • Page 123: Optical Drive

    4 Replacement Procedures 4.8 Optical Drive Optical Drive This computer may be fitted with a: CD-RW/DVD-ROM drive DVD Super Multi drive Disassembling the Optical Drive To disassemble the optical drive, follow the steps below: Remove the black M2.5x3 screw securing the optical drive. Figure 4-14 Removing the optical drive screw Use your finger to slide out the optical drive in direction of the arrow.
  • Page 124 4.8 Optical Drive 4 Replacement Procedures Remove two black M2x3 screws from the bracket plate. Remove the bracket plate. Figure 4-16 Removing the optical drive bracket Reassembling the Optical Drive To reassemble an optical drive, follow the steps below and refer to the figure in the preceding section.

  • Page 125: Keyboard

    4 Replacement Procedures 4.9 Keyboard Keyboard Removing the Keyboard Follow the steps below to remove the keyboard: 1. Open the display panel. 2. Insert a thin tool into the gap between the strip cover and keyboard to lever the strip cover up and then release the strip cover.
  • Page 126 4.9 Keyboard 4 Replacement Procedures 4. Disconnect the keyboard FPC cable and remove the keyboard. Figure 4-19 Disconnecting the keyboard cable Installing the Keyboard To install the keyboard, follow the steps below and refer to the figures in the preceding section.

  • Page 127: Display Assembly

    4 Replacement Procedures 4.10 Display Assembly 4.10 Display Assembly Removing the Display Assembly To remove the display assembly, first remove the keyboard and wireless LAN, then follow the steps below: 1. Disconnect the LCD power cable from the top chassis. Figure 4-20 Disconnecting the LCD cable 2.
  • Page 128 4.10 Display Assembly 4 Replacement Procedures 3. Pull out the wireless LAN antennas. Figure 4-22 Pulling out the wireless LAN antennas 4. Turn the computer upside down and remove two M2.5x12 screws securing the LCD. Figure 4-23 Removing the screws from the bottom of the computer Detroit 20 /Detroit 20E Series Maintenance Manual [CONFIDENTIAL] 4-23...
  • Page 129 4 Replacement Procedures 4.10 Display Assembly 5. Remove two M2.5x6 screws securing display assembly to the top cover, then disengage the display assembly from the chassis. Figure 4-24 Removing the display assembly Installing the Display Assembly To install the display assembly, follow the steps below and refer to the figures in the preceding section.

  • Page 130: Bluetooth

    4.11 Bluetooth 4 Replacement Procedures 4.11 Bluetooth Removing the Bluetooth module To remove the Bluetooth module, first remove the keyboard as described in the preceding section and then follow the steps below: 1. Disconnect the antenna wire from the antenna connector. 2.

  • Page 131: Top Cover

    4 Replacement Procedures 4.12 Top Cover 4.12 Top Cover Removing the Cover To remove the top cover, first remove the battery pack, keyboard, display assembly, optical drive, HDD, memory module, and wireless LAN as described in the preceding sections, then follow the steps below: 1.
  • Page 132 4.12 Top Cover 4 Replacement Procedures 3. Turn the computer upside down and remove eleven M2.5x12, three M2.5x8, and one silver M2.5x3 screws securing the bottom cover to the top cover. Figure 4-28 Removing the top cover (back panel screws) 4.

  • Page 133: Touchpad

    4 Replacement Procedures 4.13 TouchPad 4.13 TouchPad Removing the TouchPad To remove the TouchPad, first remove the top cover, then follow the steps below: 1. Disconnect the TouchPad FFC cables from the TouchPad. 2. Remove two black M2.5x3 screws securing the control button board. Slide and lift it out. 3.

  • Page 134: System Board

    4.14 System Board 4 Replacement Procedures 4.14 System Board Removing the System Board To remove the system board, first remove the top cover, then follow the steps below: 1. Remove four M2x4 screws securing the Express Bracket and two M2.5x3 screws securing the Express PC Board.
  • Page 135 4 Replacement Procedures 4.14 System Board 4. Disconnect the speaker cable. Figure 4-32 Removing the speaker cable 5. Lift out the system board. Installing the System Board To install the system board, follow the steps below and refer to the figures in the preceding section.

  • Page 136: Speakers

    4.15 Speakers 4 Replacement Procedures 4.15 Speakers Removing the Speakers To remove the speakers, first remove the top cover, system board and then follow the steps below: 1. Remove two M2.5x3 screws from the right speaker. 2. Remove two M2.5x3 screws from the left speaker. Figure 4-33 Removing the speaker screws 3.

  • Page 137: Thermal Module

    4 Replacement Procedures 4.16 Thermal Module 4.16 Thermal Module Removing the Thermal Module To remove the thermal module, first remove the system board, then follow the steps below: 1. Remove four M2.5x3 screws from the thermal module. 2. Pry off the thermal module while being careful of the thermal grease. Figure 4-34 Removing the thermal module NOTE: After you remove the thermal module, you should use the CPU grease tool to remove...

  • Page 138: Cpu And Fan

    4.17 CPU and Fan 4 Replacement Procedures 4.17 CPU and Fan Removing the CPU and Fan To remove the CPU and Fan, you must first remove the thermal module, then follow the steps below: After removing the thermal module, remove the CPU by turning the marked cam to disengage the mechanism that locks the CPU in place and then lifting it out.
  • Page 139 4 Replacement Procedures 4.17 CPU and Fan Remove three M2.5x6 fan screws from the bottom of the system board, and then lift out the fan. Figure 4-37 Removing the fan screws Installing the CPU and Fan To install the CPU and Fan, follow the steps below and refer to the figures in the preceding section.

  • Page 140: Display Mask

    4.18 Display Mask 4 Replacement Procedures 4.18 Display Mask Removing the Display Mask To remove the display mask, first remove the display assembly as described earlier, then follow the steps below: Remove four M2.5x6 black screws securing the display mask. Figure 4-38 Removing the display mask screws Carefully insert your fingers or use a thin tool into the gap between the display mask and...

  • Page 141: Lcd Module

    4 Replacement Procedures 4.19 LCD Module 4.19 LCD Module Removing the LCD Module To remove the LCD module, first remove the display assembly and display mask, then follow the steps below: Remove one M2.5x3 black screw securing the LCD cable. Remove two M2.5x6 black screws securing the LCD module bracket to LCD cover.
  • Page 142 4.19 LCD Module 4 Replacement Procedures Remove eight M2x3 black screws securing the LCD module bracket to the LCD module. Figure 4-41 Removing the bracket screws Lift it out. NOTE: If the LCD module malfunctions, remove the LCD cable and LCD bracket.

  • Page 143: Fl Inverter Board

    4 Replacement Procedures 4.20 FL Inverter Board 4.20 FL Inverter Board Removing the FL Inverter Board To remove the FL inverter board, first remove the battery pack, the display assembly, display mask, and LCD module, then follow the steps below: Remove one black M2x3 screw securing the FL invert board to the LCD cover.

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