Voice Office - Nortel 1000 Integration Manual

Chapter 1 Overview

Voice Office

Voice Office
2
Application Gateway Network Integration Guide
ability to select the most important ones to review, without having to
listen to each message in a serial fashion. During message playback,
the user can play, pause, forward, reply, and rewind using labeled soft
keys rather than using cryptic control codes.
Express Directory provides an LDAP-based, organization-wide
•
directory with high-speed, real-time pruning. This new directory user
interface reduces the time to look-up and dial in by 75% compared to
current solutions.
Zone Paging enables authorized users to page to groups of IP
•
telephones in specific zones without the expense of installing an
overhead paging system
Broadcast Server delivers priority messages such as emergency, IT,
•
and weather alerts in the form of text, graphics and audio alerts to IP
telephones.
Smart Agent enables a Windows PC user who is connected to an
•
Application Gateway to dial a number by clicking it in Internet
Explorer, Outlook, and Outlook Express.
Voice Office is a suite of packaged
telephony applications that requires no
development work. The Voice Office
Application Suite enables enterprises to
further leverage their IP telephony
investments and increase workforce
productivity by delivering converged
applications to the screens and speakers of
IP phones.
Voice Office applications include:
Visual Voicemail enables users to see a
•
visual list of their voice messages with the