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NN46110-602
Nortel NN46110-602 Manuals
Manuals and User Guides for Nortel NN46110-602. We have
1
Nortel NN46110-602 manual available for free PDF download: Troubleshooting Manual
Nortel NN46110-602 Troubleshooting Manual (230 pages)
Nortel VPN Router Troubleshooting
Brand:
Nortel
| Category:
Network Router
| Size: 1.32 MB
Table of Contents
Restricted Rights Legend
2
Table of Contents
5
Before You Begin
17
Preface
17
Text Conventions
17
Acronyms
19
Related Publications
21
Hard-Copy Technical Manuals
22
How to Get Help
22
Finding the Latest Updates on the Nortel Web Site
22
Getting Help from the Nortel Web Site
23
Getting Help over the Phone from a Nortel Solutions Center
23
Getting Help from a Specialist by Using an Express Routing Code
23
Getting Help through a Nortel Distributor or Reseller
24
Features
25
SNMP Traps When an IP Address Pool Reaches the Configured Threshold
25
Automatic Backups
26
PCAP Enhancements
26
SNMP Interface Index Enhancement
26
New in this Release
25
Chapter 1 VPN Router Administration
27
Administrator Settings
27
Lost User Name and Password-Resetting the VPN Router to Factory Defaults
28
Dynamic Password
29
Tools
29
System Configuration
30
File Management
30
Simple Network Management Protocol (SNMP)
31
Configured Threshold
32
Figure 1 Admin > SNMP Traps Window
33
Chapter 2 Status and Logging
35
Sessions
36
Reports
36
System
37
Health Check
37
Statistics
37
Accounting
38
Accounting Records
38
RADIUS Accounting
39
Data Collection Task
39
Table 1 Field Ids for Data Collection Records
40
Logs
41
Event Log
41
Figure 2 Event Logs
42
Figure 3 Capture and Display Filters
43
Figure 4 Configure Display Entity
44
System Log
45
Security Log
45
Configuration Log
46
Chapter 3 Administrative Tasks
47
Shutdown
47
Recovery
48
Accessing the Diskette Drive
48
Using the Recovery Diskette
48
Figure 5 Recovery Diskette Window
49
Automatic Backups
52
Using the GUI for Automatic Backup
53
Transferring Backup Files through SFTP
53
Triggering a Backup When a File or Directory Changes
53
Figure 6 Automatic Backup Window
54
Figure 7 Specific Automatic Backup Window
56
Using the CLI for Automatic Backup
57
Backing up Specific Files and Directories
58
Stopping the Backup of Specific Files and Directories
58
Backing up Changes to Specific Files or Directories
58
Stopping the Backup of Changes to Specific Files or Directories
59
Using SFTP to Transfer Backup Files
59
Stopping the Transfer of Backup Files Using SFTP
59
Disabling New Logins
60
Upgrading the Software
60
Figure 8 Disable New Logins
60
Checking Available Disk Space
61
Creating a Control Tunnel to Upgrade from a Remote Location
62
Backing up System Files
63
Creating a Recovery Diskette
63
Retrieving the New Software
64
Figure 10 FTP Menu with Subdirectory Example
65
Figure 9 FTP Menu Example
65
Before Completing the Upgrade
66
After You Upgrade the Software
67
Applying the Software
67
Chapter 4 Troubleshooting
69
Troubleshooting Tools
70
Client-Based Tools
70
System-Based Tools
71
Other Tools
71
Table 2 Troubleshooting Tools
71
Solving Connectivity Problems
72
Diagnosing Client Connectivity Problems
72
Common Client Connectivity Problems
73
Problems with Name Resolution Using DNS Services
76
Network Browsing Problems
77
Diagnosing WAN Link Problems
79
Hardware Encryption Accelerator Connectivity
82
Solving Performance Problems
82
Eliminating Modem Errors
82
Performance Tips for Configuring Microsoft Networking
82
Additional Information
91
Solving General Problems
92
Web Browser Problems and the VPN Client Manager
92
Enabling Web Browser Options
93
Web Browser Error Messages
94
Reporting a Problem with a Web Browser
96
System Problems
96
Dhcp Server
97
Solving Routing Problems
98
Client Address Redistribution Problems
98
Solving Firewall Problems
99
Chapter 5 Packet Capture
103
PCAP Features
104
Security Features
105
File Format
105
Capture Types
106
Physical Interface Captures
106
Tunnel Captures
106
Global IP Captures
107
Filters and Triggers
108
Capture Filters
108
Triggers
108
Saving Captured Data
109
Memory Considerations
109
Performance Considerations
110
Enabling Packet Capture on a VPN Router
111
Capturing Packets to Disk File
113
Setting the PCAP File Path
113
Setting the Size of the RAM Buffer
114
Setting the Size of a Disk Capture File
114
Setting the Maximum Number of Disk Capture Files
114
Saving Captured Data
115
Configuring and Running Packet Capture Objects
115
Creating a Capture Object
115
Starting, Stopping, and Saving Capture Objects
119
Using the Show Capture Command to Display Capture Status
119
Sample Packet Capture Configurations
121
Interface Capture Object Using a Filter and Direction
121
Interface Capture Object Using Triggers
122
Tunnel Capture Object Using a Remote IP Address
124
Viewing a Packet Capture Output File on a PC
125
Installing Ethereal Software
125
Saving, Downloading, and Viewing PCAP Files
126
Viewing a PCAP File with Sniffer Pro
127
Deleting Capture Objects and Disabling Packet Capture
128
Appendix A MIB Support
131
SNMP RFC Support
131
Novell IPX MIB
131
Novell RIP-SAP MIB
131
RFC 1850-OSPF Version 2 Management Information Base
131
RFC 1724-RIP Version 2 MIB Extension
132
RFC 1213-Network Management of TCP/IP-Based Internets MIB
132
RFC 2667-IP Tunnel MIB
132
Rfc 2787-Vrrp Mib
133
RFC 2737-Entity MIB
133
RFC 1573-Ianaiftype MIB
134
RFC 2233-If MIB
134
RFC 2571-Snmp-Framework MIB
134
RFC2790-Host Resources MIB
134
Rfc2495-Ds1 Mib
135
RFC2863 Interface MIB (64 Bit Counters Support)
136
VPN Router MIB
136
Cestraps.mib-Nortel Proprietary MIB
137
Newoak.mib
139
Hardware-Related Traps
140
Server-Related Traps
144
Software-Related Traps
146
Login-Related Traps
146
Intrusion-Related Traps
147
System-Related Traps
147
Information Passed with Every Trap
148
Table 3 Trap Categories
149
Table 4 VPN Router Traps MIB Descriptions
150
Appendix B Using Serial PPP
165
Establishing a Serial PPP Connection
165
Setting up a Dial-Up Networking Connection
166
Setting up the Modem
167
Setting up the VPN Router
167
Table 5 DIP Switch Configuration
167
Dialing in to the VPN Router
169
Troubleshooting Serial PPP
169
PPP Option Settings
171
Appendix C System Messages
173
Certificate Messages
173
ISAKMP Messages
175
Branch Office Messages
178
SSL Messages
179
Database Messages
180
Security Messages
181
RADIUS Accounting Messages
191
RADIUS Authentication Messages
194
Routing Messages
198
Hardware Messages
204
Appendix D Configuring for Interoperability
207
Configuring the Cisco 2514 Router, Version 11.3
207
Figure 11 VPN Router and Cisco 2514 Network Topology
208
Configuring the VPN Router for Cisco Interoperability
210
Configuring the Safenet/Soft-PK Security Policy Database Editor, Version 1.0S
211
Figure 12 VPN Router and IRE Safenet Network Topology
211
Connecting to IRE Safenet/Soft-PK Security Policy Client
212
Configuring the VPN Router for IRE Interoperability
215
Third-Party Client Installation
216
Considerations for Using Third-Party Clients
217
Configuring the VPN Router as a Branch Office Tunnel
219
Configuring the VPN Router as a User Tunnel
220
Figure 13 Split Tunneling Example
221
Configuring IPX
222
IPX Client
223
Windows 95 and Windows 98
224
Windows NT
224
IPX Group Configuration
224
Sample IPX VPN Router Topology
224
Figure 14 IPX Topology
225
Index
227
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