Clear any paper you see.
T
HERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner fog or background shading appears on the page
These are possible solutions. Try one or more of the following:
T
HE PRINT CARTRIDGE MAY BE DEFECTIVE
Replace the print cartridge.
T
HE CHARGE ROLLS MAY BE DEFECTIVE
Replace the charge rolls.
T
HERE IS TONER IN THE PAPER PATH
Contact Customer Support.
Toner rubs off
These are possible solutions. Try one or more of the following:
C
HECK THE PAPER TYPE SETTING
Make sure the paper type setting matches the paper loaded in the tray:
1
From the printer control panel, check the Paper Type setting from the Paper menu.
2
Before sending the job to print, specify the correct type setting:
For Windows users, specify the type from Print Properties.
•
For Macintosh users, specify the type from the Print dialog.
•
C
P
T
HECK THE
APER
From the printer control panel Paper menu, make sure the Paper Texture setting matches the paper loaded in the
tray.
EXTURE SETTING
Troubleshooting
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