Troubleshooting
4
Release the buttons when the screen with the progress bar appears.
The printer performs a power‑on sequence, and then the Configuration menu appears.
5
Touch the down arrow until Print Quality Pages appears.
6
Touch Print Quality Pages.
The print quality test pages print.
7
Touch Back.
8
Touch Exit Configuration.
Blank pages
These are possible solutions. Try one or more of the following:
P
ACKING MATERIAL MAY BE ON THE PRINT CARTRIDGE
Remove the print cartridge and make sure the packing material is properly removed. Reinstall the print cartridge.
T
HE TONER MAY BE LOW
When 88 Cartridge low appears, order a new print cartridge.
If the problem continues, the printer may need to be serviced. For more information, contact Customer Support.
Characters have jagged or uneven edges
These are possible solutions. Try one or more of the following:
C
HECK THE PRINT QUALITY SETTINGS
•
Change the Print Resolution setting in the Quality menu to 600 dpi, 1200 Image Q, 1200 dpi, or 2400 Image Q.
•
Enable Enhance Fine Lines in the Quality menu.
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