Four Slot Ethernet Cradle - Motorola MC9094-KUCHJERA6WR - MC9094-K - Win Mobile 6.1 Professional 624 MHz User Manual

Four Slot Ethernet Cradle

Troubleshooting the Four Slot Ethernet Cradle
Table 7-4
Symptom
Attempt by the
mobile computer to
ActiveSync failed.
During
communications, no
data was transmitted,
or transmitted data
was incomplete.
Cause
Mobile computer Wait one minute and reinsert the mobile computer in the cradle.
removed from the This allows the cradle to attempt another synchronization.
cradle while the LED
was blinking green.
ActiveSync on the Wait one minute and reinsert the mobile computer in the cradle.
host computer has This allows the cradle to attempt another synchronization.
not yet closed the
previous ActiveSync
session.
Incorrect cable Check your DHCP server and determine which IP address was
configuration. allocated to the cradle, then check connectivity by pinging the
cradle.
Communications Perform setup as described in the MC909X Integrator Guide.
software improperly Check your DHCP server and determine which IP address was
configured. allocated to the mobile computer slot, then check connectivity
by pinging the cradle.
Mobile computer For Windows Mobile 5.0 devices, tap
ActiveSync disabled
ActiveSync
or not configured to
Synchronize all PCs using this connection:
accept network
For Windows CE 5.0 devices, tap
connection.
Panel
connections to the desktop computer
Host ActiveSync On the host computer, check
disabled or not Allow network (Ethernet) Server Connection with this desktop
computer
configured to accept
network connection.
Mobile computer Replace mobile computer in cradle and retransmit.
removed from cradle
during
communications.
Mobile computer has An icon will be visible in the status bar if a connection is
no active connection. currently active.
Communication Ensure that Microsoft ActiveSync 4.1 or greater is installed on
software was the host computer.
incorrectly installed
or configured.
Maintenance & Troubleshooting
Solution
icon > >
Menu Connections.
> icon. Uncheck the
PC Connections
File
.
7 - 7
> >
Start Programs
Uncheck the
check box.
> >
Start Settings Control
Enable direct
check box.
> >
Connection Settings