Dell Precision R5400 User Manual
Dell Precision R5400 User Manual

Dell Precision R5400 User Manual

Remote access device: administrator's user manual 
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May 26, 2008
Revision 3
Teradici Corporation
500 – 4400 Dominion St.
Burnaby, BC, Canada V5G 4G3
Abstract
This document describes administration interfaces of the PC-over-IP
processors.
TERA1x00 PC-over-IP®
Administrative Interface

User Manual

© 2008 Teradici Corporation
TER0606004
TM
Firmware for the TERA1100 and TERA1200

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Summary of Contents for Dell Precision R5400

  • Page 1: User Manual

    TER0606004 TERA1x00 PC-over-IP® Administrative Interface User Manual May 26, 2008 Revision 3 Teradici Corporation 500 – 4400 Dominion St. Burnaby, BC, Canada V5G 4G3 Abstract This document describes administration interfaces of the PC-over-IP Firmware for the TERA1100 and TERA1200 processors. ©...
  • Page 2: Revision History

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Revision History Version Date Description January 15, 2008 Initial release April 7, 2008 Augmented definitions (see Definitions Section) Updated for Release 0.19 • Updated PCoIP Processor Information description (see Section 1/Figure 1) •...
  • Page 3: Tera1X00 Pc-Over-Ip Administrative Interface User Manual Ter0606004 Issue

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 concerning PC-over-IP Half-Duplex in compatibility (Section 1.5.1.7) • Clarified when Device Bandwidth Limit and Device Bandwidth Target are applied (Section 1.5.5) • Updated USB Permissions documentation for USB authorization/unauthorization functionality (Section 1.6.1) •...
  • Page 4: Table Of Contents

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Contents Contents........................4 Figures ........................7 Tables ........................10 Definitions ......................... 11 Introduction ....................... 12 Administrative Web Interface ................. 13 Supported Web Browsers................14 Administrative Web Interface IP Address ........... 14 Web Interface Security ................
  • Page 5 TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1.7.3 Session Statistics..................44 1.7.4 Host CPU....................46 1.7.5 Audio......................48 1.7.6 Display ......................48 1.7.7 PCoIP Processor ..................50 Info......................50 1.8.1 Version......................51 1.8.2 Attached Devices..................52 Upload ......................54 1.9.1 Firmware.....................
  • Page 6 TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Network Connection Lost Overlay .............. 81 USB Device Not Authorized Overlay ............81 Appendix A: Usage Examples................ 82 Peer-to-Peer Direct Connection Example........... 82 4.1.1 Portal Peer-to-Peer Configuration .............. 82 4.1.2 Host Peer-to-Peer Configuration ..............85 4.1.3 Initiating Peer-to-Peer Session ..............
  • Page 7: Figures

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figures Figure 1: Administration Web Interface..............14 Figure 2: Log In Webpage..................16 Figure 3: Configuration Menu Navigation..............17 Figure 4: Network Configuration Webpage ............... 18 Figure 5: Connection Management Configuration Webpage (IP Address) ....20 Figure 6: Connection Management Configuration Webpage (FQDN) ......
  • Page 8 TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 34: Upload Menu Navigation................54 Figure 35: Firmware Upload Webpage ..............54 Figure 36: OSD Logo Upload Webpage ..............56 Figure 37: OSD Connect Screen ................57 Figure 38: OSD Connect Screen (Connecting)............58 Figure 39: OSD Options Menu..................
  • Page 9 TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 69: Portal Network Webpage DHCP Configuration ........90 Figure 70: Portal PCoIP Processor Webpage DHCP & Discovery Configuration..91 Figure 71: Host Connection Management DHCP & Discovery Configuration... 92 Figure 72: Host Discovery Webpage Enable Discovery Configuration ..... 92 Figure 73: Host Network Webpage DHCP Configuration .........
  • Page 10: Tables

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Tables Table 1: Connection Manager Method..............21 Table 2: Peer Identity Methods ................. 26 Table 3: NTP Host Method..................34 Table 4: USB Device Authorization Entry Types............38 Table 5: USB Device Unauthorization Entry Types ..........39 Table 6: VPD Information..................
  • Page 11: Definitions

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Definitions Certificate Authorities Connection Management Interface – interface provided by the Portal or Host, used to communicate with an external connection management server Connection Management Server – an external management entity (3rd party) that manages and controls the Portal/Host through the CMI interface Display Data Channel DHCP...
  • Page 12: Introduction

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Introduction Users and administrators can interact with the PC-over-IP® Portal TERA1100 and Host TERA1200 devices via an embedded HTTPS web interface. The Portal can also be accessed via the local Graphical User Interface (GUI) On Screen Display (OSD).
  • Page 13: Administrative Web Interface

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1 Administrative Web Interface The PC-over-IP Administrative Web Interface allows an administrator to interact with the device remotely using an internet browser. Figure 1 shows an example of the Administrate Web Interface with six regions highlighted;...
  • Page 14: Supported Web Browsers

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 1: Administration Web Interface 1.1 Supported Web Browsers The webpage server on the TERA1x00 devices has been tested and is compatible with the following web browsers: • Firefox 1.5 and 2.0 •...
  • Page 15: Web Interface Security

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 • Static IP Address: the IP address are hard coded and must be known • Dynamic IP Address: the IP address is dynamically assigned by the Dynamic Host Configuration Protocol (DHCP) server and can be obtained from the DHCP server Once the IP address is determined, it can be entered into the browser to access the Administrative Web Interface, e.g.
  • Page 16: Warning

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 2: Log In Webpage 1.4.1 Warning The Warning displays pertinent information regarding the device the administrator is logging in to when there is an administrative session already in progress. As only one administrator is allowed per device, it displays administration session information.
  • Page 17: Network

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 • Connection Management • Discovery • Session • Bandwidth • • Language • • Image • Monitor Emulation • Time • Password • Reset Parameters Figure 3: Configuration Menu Navigation 1.5.1 Network The Network webpage allows an administrator to set the Portal and Host network parameters.
  • Page 18: Figure 4: Network Configuration Webpage

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 4: Network Configuration Webpage 1.5.1.1 Enable DHCP When the Enable DHCP option is enabled, the device will contact a DHCP server to be assigned an IP address, subnet mask, gateway IP address and DNS servers. When disabled, the device requires these parameters to be set manually.
  • Page 19 TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1.5.1.4 Gateway The Gateway is the device’s gateway IP address. If DHCP is disabled, this field is required. If DHCP is enabled, this field is not editable. This field must be a valid IP address, and if an invalid IP address is entered, the web interface will prompt the administrator to correct it.
  • Page 20: Connection Management

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1.5.2 Connection Management The Connection Management webpage allows enabling or disabling connection management, and to specify the IP address of the connection manager. In a managed connection, an external Connection Manager Server communicates with and can remotely control and configure the device.
  • Page 21: Figure 6: Connection Management Configuration Webpage (Fqdn)

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 6: Connection Management Configuration Webpage (FQDN) 1.5.2.1 Enable Connection Management If Enable Connection Management option is enabled, the device can be configured and controlled by an external connection manager. 1.5.2.2 Identify Connection Manager By The Identify Connection Manager By selector allows the administrator to choose whether the connection manager is identified by IP address, or by Fully Qualified Domain Name (FQDN).
  • Page 22: Discovery

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1.5.2.4 Enable Diagnostic Log The Enable Diagnostic Log field allows enabling diagnostic event log messages to log normal Connection Management Interface (CMI) server and client operation. 1.5.3 Discovery The Discovery configuration webpage allows use of features to ease the discovery of Portals and Hosts in a PC-over-IP system.
  • Page 23: Session

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 When enabled, the Portal is able to display up to 10 available hosts in order of being discovered. It is expected that the Enable Host Discovery feature will be used with small numbers of Hosts.
  • Page 24: Figure 8: Session Configuration Webpage

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 8: Session Configuration Webpage © 2008 Teradici Corporation Page 24 of 111...
  • Page 25: Figure 9: Session Configuration Webpage (Rdp)

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 9: Session Configuration Webpage (RDP) 1.5.4.1 Accept Any Peer If the Accept Any Peer option is enabled, the host will accept connections from any Portal. If this option is disabled, the administrator must specify either the peer DNS name or the peer MAC address.
  • Page 26: Bandwidth

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 (FQDN). If Accept Any Peer is enabled, these fields are not required and are not editable. Table 2 shows the peer identity parameters available when either method is chosen. If an invalid IP address or DNS name is entered, the web interface will prompt the administrator to correct it.
  • Page 27: Figure 10: Bandwidth Configuration Webpage

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 10: Bandwidth Configuration Webpage 1.5.5.1 Device Bandwidth Limit The Device Bandwidth Limit parameter defines the maximum bandwidth peak for the PC-over-IP system. The bandwidth setting on the Host side defines the bandwidth from the Host to the Portal (e.g.
  • Page 28: Rdp

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 understanding of the network topology is required before setting this to a non-zero value. Note: The Device Bandwidth Tarket is applied when a new PC-over-IP session is started after selecting Apply. 1.5.6 The RDP webpage allows configuration of the Remote Desktop Protocol (RDP) specific device settings.
  • Page 29: Language

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 • 1440x900 • 1600x1200 • 1680x1050 • 1920x1200 1.5.6.2 Bit Depth The Bit Depth is the RDP session colour bit depth. Possible values are: • 8 bpp (bits per pixel) • 16 bpp •...
  • Page 30: Osd

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 12: Language Configuration Webpage 1.5.7.1 Language The Language field allows configuration of the language of the OSD and user level event log messages. Refer to Table 15 in Section 5 Appendix B: TERA1100 Portal Language and Keyboard Support for supported languages.
  • Page 31: Image

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 13: OSD Configuration Webpage 1.5.8.1 Screen-Saver Message The Screen-Saver Message field allows the changing the OSD screen-saver text. The text can be up to 240 characters. The screen- saver is a simple black screen with the screen-saver text jumping randomly.
  • Page 32: Figure 14: Image Configuration Webpage

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 14: Image Configuration Webpage 1.5.9.1 Minimum Image Quality The Minimum Image Quality slider allows balancing between image quality and frame rate when network bandwidth is limited. For some usage cases it may be preferred to have a lower quality images at a higher frame rate, while other cases it may be preferred to have higher quality images at a lower frame rate.
  • Page 33: Monitor Emulation

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Note: The Maximum Initial Image Quality does not have a corresponding parameter on the Portal OSD, as it is intended as an administrator only parameter. 1.5.10 Monitor Emulation The Monitor Emulation webpage allows an enabling and disabling the monitor emulation feature.
  • Page 34: Figure 16: Time Configuration Webpage

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 16: Time Configuration Webpage 1.5.11.1 Current Time The Current time field displays the time based on the NTP. 1.5.11.2 Enable NTP The Enable NTP field allows enabling and disabling of the NTP feature. 1.5.11.3 Identify NTP Host By The Identify NTP Host by selector allows the administrator to choose whether the NTP Host is identified by IP address or by Fully Qualified Domain Name (FQDN).
  • Page 35: Password

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1.5.11.4 NTP Host Port The NTP Host Port field configures the NTP port number. 1.5.11.5 NTP Query Interval The NTP Query Interval fields allow configuration of the query interval. The first field denotes the interval period and the second field denotes the time unit in Minute(s), Hour(s), Day(s) and Week(s).
  • Page 36: Reset Parameters

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1.5.12.1 Old Password The Old Password field must match the current administrative password for the update to take place. 1.5.12.2 New Password The New Password field will be the new administrative password for both the web interface and the local OSD GUI.
  • Page 37: Permissions

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1.6 Permissions The Permissions menu contains links to pages that define the range of functionality exposed to the user. The webpages in the Permissions menu are: • • Audio • Power Figure 19: Permissions Menu Navigation 1.6.1 The USB webpage allows specifying authorized and unauthorized USB devices.
  • Page 38: Figure 20: Usb Permissions Webpage

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 20: USB Permissions Webpage 1.6.1.1 Authorized Devices The Authorized Devices section allows specifying the authorized USB devices for the Portal. There are two buttons to allow customization of this “white list”. The Add new button allows adding a new device or device group, while the Remove button allows its removal.
  • Page 39: Table 5: Usb Device Unauthorization Entry Types

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 0-FFFF, asterisk (*) indicates any vendor ID 0-FFFF 0-FF, asterisk (*) Drop-down menu provides Class Device indicates any device human-readable translations of Class class the known device classes 0-FF, asterisk (*) Drop-down menu provides indicates any device sub human-readable translations of...
  • Page 40: Audio

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 0-FF, asterisk (*) Drop-down menu provides indicates any device sub human-readable translations of Class class the known device sub classes 0-FF, asterisk (*) Drop-down menu provides Protocol indicates any protocol human-readable translations of authorized the known protocols 1.6.2...
  • Page 41: Diagnostics

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 22: Power Permissions Webpage 1.6.3.1 Portal Power Button The Portal Power Button pull-down menu allows configuration of the Portal power button functionality. The options for the Portal Power Button are: •...
  • Page 42: Event Log

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 23: Diagnostics Menu Navigation 1.7.1 Event Log The Event Log webpage allows viewing and clearing of the event log messages from the Portal or Host. Note: The Portal Event Log can also be viewed using the Portal OSD. See Section 2.4.1 Event Log.
  • Page 43: Session Control

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Clear Selecting the Clear button deletes all of the stored event log messages. 1.7.1.2 Event log filter mode The Event log filter mode pull-down menu allows filtering the event log. The options are: •...
  • Page 44: Session Statistics

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Below the Connection State field there are two buttons; Connect and Disconnect. Connect If the Connection State is Disconnected, selecting this button causes the Portal to initiate a PC-over-IP session with its peer device. If the Connection State is Connection Pending or Connected, this button is disabled.
  • Page 45: Figure 26: Session Statistics Webpage

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 26: Session Statistics Webpage 1.7.3.1 Connection State The Connection State field reports the current state of the PC-over-IP session. Connection State values are: • Disconnected • Connection Pending • Connected 1.7.3.2 PCoIP Packets Statistics PCoIP Packets Sent PCoIP Packets Sent reports the total number of PC-over-IP packets sent in the...
  • Page 46: Host Cpu

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1.7.3.3 Bytes Statistics Bytes Sent Bytes Sent reports the total number of bytes sent in the current session. Bytes Received Bytes Received reports the total number of bytes received in the current session. 1.7.3.4 Round Trip Latency The Round Trip Latency field reports the total round-trip PC-over-IP system (e.g.
  • Page 47: Figure 27: Host Cpu Webpage

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 27: Host CPU Webpage 1.7.4.1 Host Identity The Host Identity field displays the host computer identity string (if data is available). 1.7.4.2 Current Power State The Current Power State field displays the current host power state. 1.7.4.3 Change Power State The Change Power State pull-down menu allows the changing of the host power state.
  • Page 48: Audio

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1.7.5 Audio The Audio webpage allows generation of an audio test tone from the Portal. This option is only available on a Portal when not in a PC-over-IP session; on the Host it is disabled and non-editable.
  • Page 49: Figure 29: Display Webpage

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 29: Display Webpage 1.7.6.1 Test mode The Test Mode pull-down menu allows enabling a test pattern on the attached monitor(s). The test pattern options are • Video Test Pattern Generator •...
  • Page 50: Pcoip Processor

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1.7.7 PCoIP Processor The Reset PCoIP Processor Reset button allows resetting the device processor. Figure 30: PCoIP Processor Webpage 1.7.7.1 Current Time The Current Time field displays the current time. This feature requires the NTP enabled and configured in Section 1.5.11 Time.
  • Page 51: Version

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 31: Info Menu Navigation 1.8.1 Version The Version webpage allows viewing of hardware and firmware version information. Note: A subset of Portal Version information can also be viewed using the Portal OSD.
  • Page 52: Attached Devices

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Table 6: VPD Information TERA1x00 Portal/Host unique MAC address MAC Address TERA1x00 Portal/Host unique identifier Unique Identifier TERA1x00 Portal/Host unique serial number Serial Number Part number of current PC-over-IP firmware Firmware Part Number TERA1x00 Portal/Host hardware version number Hardware Version 1.8.1.2 Firmware Information...
  • Page 53: Figure 33: Attached Devices Webpage

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 33: Attached Devices Webpage 1.8.2.1 Monitors The Monitors section reports the Name, Serial Number, Vendor Identification (VID), Product Identification (PID), Date and Status the monitor attached to each port. The first line provides information for monitor 1, and the second line provides information for monitor 2.
  • Page 54: Upload

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 This option is only available on a Portal; on the Host it is disabled and non-editable. 1.9 Upload The Upload menu contains links to pages that can be used to upload files to the device.
  • Page 55: Osd Logo

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 1.9.1.2 Upload Selecting the Upload button will cause the specified file to be transferred to the device. The web interface will prompt the administrator for confirmation to avoid accidental uploads. Example Firmware Upload Process: 1.
  • Page 56: Figure 36: Osd Logo Upload Webpage

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 36: OSD Logo Upload Webpage 1.9.2.1 OSD logo filename The OSD logo filename field specifies the filename of the logo image to be uploaded. The administrator can browse to the file via the Browse button. The file must be accessible to the web browser (i.e., on a local or accessible network drive).
  • Page 57: On Screen Display (Osd)

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 2 On Screen Display (OSD) The On Screen Display (OSD) local GUI (Portal only) is displayed to the user when the device is powered on and a PC-over-IP session is not in progress. The OSD provides a mechanism to connect to a host device via the Connect Screen.
  • Page 58: Connect Button

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 2.1.1 Connect Button A user can select the Connect button to initiate a PC-over-IP or RDP session depending on the session settings. While the PC-over-IP connection is pending, the OSD local GUI will display a “Connection Pending” message. When the connection is established, the OSD local GUI will disappear and be replaced with the session image.
  • Page 59: Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 39: OSD Options Menu 2.3 Configuration The Configuration window allows the administrator to access the window tabs with settings that define how the Portal operates and interacts with its environment. The tabs in the Configuration window are: •...
  • Page 60: Network

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 40: Setting Unlock OSD 2.3.1 Network The Network tab allows an administrator to set the Portal network parameters. Note: The Network parameters can also be configured using the Webpage Administration Interface. See Section 1.5.1Network. ©...
  • Page 61: Figure 41: Network Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 41: Network Configuration 2.3.1.1 Enable DHCP When Enable DHCP is enabled, the device will contact a DHCP server to be assigned an IP address, subnet mask, gateway IP address and DNS servers. When disabled, the device requires these parameters to be set manually.
  • Page 62: Connection Management

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 2.3.1.5 Primary DNS Server The Primary DNS Server field is the device’s primary DNS IP address. If DHCP is disabled, this field is required. If DHCP is enabled, this field is not editable. This field must be a valid IP address, and if an invalid IP address is entered, the OSD will prompt the administrator to correct it.
  • Page 63: Figure 42: Connection Management Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 42: Connection Management Configuration 2.3.2.1 Enable Connection Management If the Enable Connection Management option is enabled, the device can be configured and controlled by an external connection manager. 2.3.2.2 Identify Connection Manager By The Identify Connection Manager selector allows the administrator to choose whether the connection manager is identified by IP address, or by Fully Qualified Domain Name (FQDN).
  • Page 64: Discovery

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 2.3.2.4 Enable Diagnostic Log The Enable Diagnostic Log field allows enabling diagnostic event log messages to log normal Connection Management Interface (CMI) server and client operation. 2.3.3 Discovery The Discovery configuration tab allows use of features to ease the discovery of Portals in a PC-over-IP system.
  • Page 65: Session

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 2.3.4 Session The Session tab allows an administrator to configure how the device connects to or accepts connections from peer devices. Note: The Session parameters can also be configured using the Webpage Administration Interface.
  • Page 66: Bandwidth

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 PC-over-IP Peer MAC Address Used with Portal RDP client only Peer FQDN Peer FQDN 2.3.4.3 Enable Auto-Reconnect The Enable Auto-Reconnect option allows the Portal to automatically reconnect with the last connected Host after a power-cycle. 2.3.4.4 Session Timeout The Session Timeout configures the timeout for a connection.
  • Page 67: Rdp

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Due to normal usage scenarios, this allows effective bandwidth sharing, as it is unlikely that all PC-over-IP sessions will require the maximum at all times. A setting of 0 configures the PC-over-IP processor to adjust the bandwidth depending on network congestion.
  • Page 68: Language

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 2.3.6.2 Bit Depth The Bit Depth is the RDP session colour bit depth. Possible values are: • 8 bpp (bits per pixel) • 16 bpp • 24 bpp 2.3.6.3 Terminal Server Port The Terminal Server Port field sets the port number that the RDP client connects 2.3.6.4 Audio Mode The Audio Mode field configures where the audio playback occurs for the RDP...
  • Page 69: Osd

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 47: Language Configuration 2.3.7.1 Language The Language field allows configures the language of the OSD and user level event log messages. Refer to Table 15 in Section 5 Appendix B: TERA1100 Portal Language and Keyboard Support for supported languages.
  • Page 70: Reset

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 48: OSD Configuration 2.3.8.1 Screen-Saver Message The Screen-Saver Message field allows the changing the OSD screen-saver text. The text can be up to 240 characters. The screen-screen saver is a simple black screen with the screen-saver text jumping randomly.
  • Page 71: Diagnostics

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 49: Reset 2.3.9.1 Reset Parameters The Reset Parameters Reset button resets all configuration and permissions to factory default values. When this button is selected, the OSD will prompt the administrator for confirmation to prevent accidental resets. 2.4 Diagnostics The Diagnostics window allows the administrator to access the window tabs with diagnostics concerning the Portal.
  • Page 72: Session Statistics

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 50: Event Log 2.4.1.1 View event log message The View event log messages field displays log messages with timestamp information. There are two associated buttons available. Refresh Selecting the Refresh button refreshes event log messages displayed. Clear Selecting the Clear button clears all of the displayed event log messages.
  • Page 73: Figure 51: Session Statistics

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 51: Session Statistics 2.4.2.1 PCoIP Packets Statistics PCoIP Packets Sent The PCoIP Packets Sent field reports the total number of PC-over-IP packets sent from the Portal to the Host in the last active session. PCoIP Packets Received The PCoIP Packets Received field reports the total number of PC-over-IP packets received from the Host to the Portal in the last active session.
  • Page 74: Pcoip Processor

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 2.4.2.3 Round Trip Latency The Round Trip Latency field reports the total round-trip PC-over-IP system (e.g. Portal to Host, and back to Portal) and network latency in milliseconds (+/- 1 ms). 2.4.3 PCoIP Processor The PCoIP Processor tab allows a user to view the uptime of the Portal PC-over-IP...
  • Page 75: Information

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 53: Ping 2.4.4.1 Ping Settings IP Address to ping IP Address Interval between ping packets Interval Size of ping packet Packet Size 2.4.4.2 Packets Number of ping packets sent Sent Number of ping packets received Received 2.5 Information...
  • Page 76: Figure 54: Version

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 54: Version 2.5.1.1 VPD Information Vital Product Data (VPD) is information provisioned by the factory to uniquely identify each Portal or Host. Table 12: VPD Information Portal unique MAC address MAC Address Portal unique identifier Unique Identifier...
  • Page 77: User Settings

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 2.5.1.4 Bootloader Information The Bootloader information reflects the current PC-over-IP bootloader details. Table 14: Firmware Information Version of current PC-over-IP bootloader Bootloader Version Revision code of current PC-over-IP bootloader Bootloader Build ID Build date of current PC-over-IP bootloader Bootloader Build Date 2.6 User Settings...
  • Page 78: Keyboard

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Mouse Speed The Mouse Speed field allows configuration of the Portal mouse cursor speed. . 2.6.2 Keyboard The Keyboard tab allows a user to change the keyboard repeat settings for the OSD and RDP sessions.
  • Page 79: Password

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Note: The Image parameters can also be configured using the Webpage Administration Interface. See Section 1.5.9.1 Minimum Image Quality. Figure 57: Image Minimum Image Quality The Minimal Image Quality slider allows balancing between image quality and frame rate when network bandwidth is limited.
  • Page 80: Figure 58: Change Password

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 58: Change Password Old Password The Old Password field must match the current administrative password for the change to take place. New Password The New Password field will be the new administrative password for both the web interface and the local OSD GUI.
  • Page 81: Overlay Windows

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 3 Overlay Windows Overlay windows provide a mechanism for displaying information to the user while a PC-over-IP session is in progress. These windows are occasionally displayed on top of the user’s remote session. Status overlay windows are used to show network and USB device status in the form of icons and text.
  • Page 82: Appendix A: Usage Examples

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 4 Appendix A: Usage Examples 4.1 Peer-to-Peer Direct Connection Example This example overviews configuring the Portal and Host for a direction connection, i.e. without the use of a Connection Management Server or the Enable Host Discover option.
  • Page 83: Figure 61: Portal Connection Management Peer-To-Peer Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 61: Portal Connection Management Peer-to-Peer Configuration 4. Ensure Enable Connection Management is not selected 5. Select the Session webpage from the Configuration menu © 2008 Teradici Corporation Page 83 of 111...
  • Page 84: Figure 62: Portal Session Webpage Peer-To-Peer Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 62: Portal Session Webpage Peer-to-Peer Configuration 6. Select IP address next to the Identify Peer by field 7. Enter the Host IP address in Peer IP Address field, e.g. 192.168.0.20 8.
  • Page 85: Host Peer-To-Peer Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 63: Portal PCoIP Processor Webpage Peer-to-Peer Configuration 11. Select the Reset button to reset the PC-over-IP processor 4.1.2 Host Peer-to-Peer Configuration Configure the Host for peer-to-peer direct connection: 12. Open the Host Administration Web Interface by using an internet browser to open the Host IP address, e.g.
  • Page 86: Figure 64: Host Connection Management Peer-To-Peer Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 64: Host Connection Management Peer-to-Peer Configuration 15. Ensure Enable Connection Management is not selected 16. Select the Session webpage from the Configuration menu © 2008 Teradici Corporation Page 86 of 111...
  • Page 87: Initiating Peer-To-Peer Session

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 65: Host Session Webpage Peer-to-Peer Configuration 17. Ensure Accept Any Peer is not selected 18. Select IP address next to the Identify Peer by field 19. Enter the Portal MAC address in Peer MAC Address field, e.g. 6C-EC-6F-D2- 19-00 20.
  • Page 88: Dhcp And Enable Host Discovery Example

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 66: Peer-to-Peer Connect Screen 2. When connected, the Host computer is ready to use over PC-over-IP 4.2 DHCP and Enable Host Discovery Example This example covers configuring the Portal and Host for use with a DHCP server and the Host Discovery feature without the use of a Connection Management Server.
  • Page 89: Figure 67: Portal Connection Management Dhcp & Discovery Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 2. Log in to the Portal Administration Web Interface 3. Select the Connection Management webpage from the Configuration menu Figure 67: Portal Connection Management DHCP & Discovery Configuration 4. Ensure Enable Connection Management is not selected 5.
  • Page 90: Figure 69: Portal Network Webpage Dhcp Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 6. Select Enable Discovery and Enable Host Discovery 7. Select the Apply button to accept the changes 8. Select Continue to complete configuration 9. Select the Network webpage from the Configuration menu Figure 69: Portal Network Webpage DHCP Configuration 10.
  • Page 91: Host Dhcp And Discovery Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 70: Portal PCoIP Processor Webpage DHCP & Discovery Configuration 13. Select the Reset button to reset the PC-over-IP processor 4.2.2 Host DHCP and Discovery Configuration Configure the Host for DHCP and Discovery: 1.
  • Page 92: Figure 71: Host Connection Management Dhcp & Discovery Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 71: Host Connection Management DHCP & Discovery Configuration 4. Ensure Enable Connection Management is not selected 5. Select the Discovery webpage from the Configuration menu Figure 72: Host Discovery Webpage Enable Discovery Configuration 6.
  • Page 93: Figure 73: Host Network Webpage Dhcp Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 73: Host Network Webpage DHCP Configuration 9. Select Enable DHCP 10. Select the Apply button to accept the changes Note: Once configured for DHCP, the IP address will be leased from the DHCP server.
  • Page 94: Initiating Dhcp Discovery Session

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 74: Host PCoIP Processor Webpage DHCP & Discovery Configuration 12. Select the Reset button to reset the PC-over-IP processor Note: The Host will not reset immediately. The reset will be deferred until the Host PC restarts, enters standby, hibernates or powers off.
  • Page 95: Bandwidth And Image Configuration Example

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 76: Discovered Hosts Screen 3. When connected, the Host computer is ready to use over PC-over-IP 4.3 Bandwidth and Image Configuration Example This example outlines optimizing user experiences for a constrained bandwidth situation.
  • Page 96: Configuring Host Bandwidth Limit To 25 Mbps

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 77: Simplified User Bandwidth Requirements (Assuming 100 Mbps) 4.3.1 Configuring Host Bandwidth Limit to 25 Mbps In this section, the network will be configured to minimize packet loss. Networks respond to congestion by dropping packets. The PC-over-IP processor responds to dropped (lost) packets by reducing the amount of bandwidth it generates.
  • Page 97: Figure 78: Host Bandwidth Limit Configuration (25 Mbps)

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 3. Select the Bandwidth webpage from the Configuration menu Figure 78: Host Bandwidth Limit Configuration (25 Mbps) 4. Enter 25 in the Device Bandwidth Limited field 5. Enter 20 in the Device Bandwidth Target field 6.
  • Page 98: Configuring Image Properties

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 79: Simplified User Bandwidth Requirements (25 Mbps) 4.3.2 Configuring Image Properties The PC-over-IP system gives two controls over imaging quality which can optimize the user experience in constrained bandwidth environments. In the above section, the bandwidth was limited to 25 Mbps (and bandwidth target of 20 Mbps).
  • Page 99: Figure 80: Portal Minimum Image Quality Configuration

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 default setting of 90 can reduce the amount of bandwidth required per user while maintaining a minimum limit on the user experience. Note: This example uses the Administration Web Interface for configuring the Portal for Minimum Image Quality and Maximum Initial Image Quality.
  • Page 100: Configuring Host Bandwidth Limit To 0 Mbps (No Limit)

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 The Maximum Initial Image Quality is now configured towards Reduced to limit the quality on the changed image (i.e. initial video frame). A higher Maximum Initial Image Quality setting requires more bandwidth as the higher quality initial image will require more bandwidth to create.
  • Page 101: Figure 81: Host Bandwidth Limit Configuration (0 Mbps, No Limit)

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 81: Host Bandwidth Limit Configuration (0 Mbps, no limit) 4. Enter 0 in the Device Bandwidth Limited field to enable no limit 5. Enter 0 in the Device Bandwidth Target field to enable no limit 6.
  • Page 102: Usb Permissions Example

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 82: Simplified User Bandwidth Requirements (no limit) 4.4 USB Permissions Example This example illustrates the usage of the USB Permissions webpage. Here is shown how an administrator can use the human-readable drop down menus to authorize a specific class of IEEE compatible bidirectional USB printers and a specific vendor/product ID.
  • Page 103: Figure 84: Usb Permissions Example: Selecting The Class Entry Type

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 84: USB Permissions Example: Selecting the Class Entry Type 3. Next the Device Class must be selected. As the intent is to authorize a class of printers, select Printer. Figure 85: USB Permissions Example: Selecting the Device Class ©...
  • Page 104: Figure 86: Usb Permissions Example: Selecting The Sub Class

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 4. Next the sub class must be selected. Because the intent is to authorize a specific class of printers, select Printer. Otherwise, the sub class and protocol could be left as Any. Figure 86: USB Permissions Example: Selecting the Sub Class 5.
  • Page 105: Authorizing Usb Device By Vendor/Product Id

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 6. Select Add to save the changes to FLASH to complete the configuration. Figure 88: USB Authorization Example: Class Authorization 4.4.2 Authorizing USB Device By Vendor/Product ID 1. In the Authorization section, select Add new button. Figure 89: USB Permissions Example: Add new Button 2.
  • Page 106: Figure 90: Usb Permissions Example: Selecting The Class Entry Type

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Figure 90: USB Permissions Example: Selecting the Class Entry Type 3. Enter the USB device Vendor ID and Product ID. Figure 91: USB Permissions Example: Entering Vendor ID and Product ID ©...
  • Page 107: Figure 92: Usb Permissions Example: Vendor Id And Product Id Authorization

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 4. Select Add to save the changes to FLASH to complete the configuration. Figure 92: USB Permissions Example: Vendor ID and Product ID Authorization © 2008 Teradici Corporation Page 107 of 111...
  • Page 108: Appendix B: Tera1100 Portal Language And Keyboard Support

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 5 Appendix B: TERA1100 Portal Language and Keyboard Support The TERA1100 Portal Firmware can support various languages and keyboard layouts. Information concerning configuring the language and keyboard layout can be found in Section 1.5.7 Language for the web interface and Section 2.3.7 Language for the OSD.
  • Page 109 TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 Latin American Latin American (accent keys) Portuguese ISO-8859-1 Portuguese ISO-8859-1 (accent keys) Italian ISO-8859-1 Spanish ISO-8859-1 Spanish ISO-8859-1 (accent keys) Spanish ISO-8859-15 (accent keys) Swiss-French ISO-8859-1 Swiss-French ISO-8859-1 (accent keys) Swiss-French Codepage 850 Swiss-German ISO-8859-1 Swiss-German ISO-8859-1 (accent keys) Swiss-German Codepage 850...
  • Page 110: Appendix C: Tera1100 Rdp Compatibility

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 6 Appendix C: TERA1100 RDP Compatibility The TERA1100 Firmware also supports a Remote Desktop Protocol client. This can be enabled for a lower than PC-over-IP experience. Table 17 below outlines the TERA1100 RDP client capability.
  • Page 111: 2008 Teradici Corporation

    TERA1x00 PC-over-IP Administrative Interface User Manual TER0606004 Issue 3 © 2008 Teradici Corporation Page 111 of 111...

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