Program and Boot Manager" on page 25. <F10> Enters System Services, which opens the Dell Unified Server Configurator (USC). The Dell USC allows you to access utilities such as embedded system diagnostics. For more information, see the Unified Server Configurator documentation at support.dell.com/manuals.
Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Indicator, Button, or Icon Description Connector Power-on indicator/ The power-on indicator lights when the power button system power is on. The power button controls the DC power supply output to the system. When the system bezel is installed, the power button is not accessible.
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Item Indicator, Button, or Icon Description Connector Video connector Connects a monitor to the system. Hard-drive activity Lights up when the hard drive is in use. indicator Diagnostic indicator The four diagnostic indicator lights lights (4) display error codes during system startup.
Back-Panel Features and Indicators Figure 1-2 shows the controls, indicators, and connectors located on the system's back panel. Figure 1-2. Back-Panel Features and Indicators 6 7 8 9 10 11 Item Indicator, Button, or Icon Description Connector iDRAC6 Enterprise Dedicated management port for the port (optional) optional iDRAC6 Enterprise card.
Item Indicator, Button, or Icon Description Connector System status indicator Lights blue during normal system operation. Lights amber when the system needs attention due to a problem. System identification The system identification buttons on button the front and back panels can be used to locate a particular system within a rack.
NIC Indicator Codes Figure 1-3. NIC Indicator Codes link indicator activity indicator Indicator Indicator Code Link and activity The NIC is not connected to the network. indicators are off Link indicator is green The NIC is connected to a valid network link at 1000 Mbps.
Diagnostic Lights The four diagnostic indicator lights on the system front panel display error codes during system startup. Table 1-1 lists the causes and possible corrective actions associated with these codes. A highlighted circle indicates the light is on; a non-highlighted circle indicates the light is off. Table 1-1.
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Code Causes Corrective Action Hard drive failure. Ensure that the diskette drive and hard drive are properly connected. See "Hard Drives" on page 56 for information on the drives installed in your system. Possible USB failure. See "Troubleshooting a USB Device"...
System Messages System messages appear on the screen to notify you of a possible problem with the system. NOTE: If you receive a system message not listed in the table, check the documentation for the application that is running when the message appears or the operating system's documentation for an explanation of the message and recommended action.
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Message Causes Corrective Actions Keyboard cable connector is Reseat the keyboard cable. If Keyboard data improperly connected or the the problem persists, see line failure. keyboard is defective. "Troubleshooting a USB Keyboard stuck Device" on page 98. key failure. System is in manufacturing Reboot to take the system Manufacturing mode.
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Message Causes Corrective Actions Faulty or improperly Reseat the PCIe card in the PCIe Training installed PCIe card in the specified slot number. See Error: Expected specified slot. "Troubleshooting an Link Width is x, Expansion Card" on Actual Link page 109. If the problem Width is y.
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary on support.dell.com/manuals. Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task. For example, before you format a hard drive, a message will warn you that you may lose all data on the hard drive.
NOTE: Always check for updates on support.dell.com/manuals and read the updates first because they often supersede information in other documents. About Your System...
Using the System Setup Program and Boot Manager The System Setup program is the BIOS program that enables you to manage your system hardware and specify BIOS-level options. From the System Setup program, you can: • Change the NVRAM settings after you add or remove hardware •...
Entering the System Setup Program 1 Turn on or restart your system. 2 Press <F2> immediately after you see the following message: <F2> = System Setup If your operating system begins to load before you press <F2>, allow the system to finish booting, and then restart your system and try again. Responding to Error Messages If an error message appears while the system is booting, make a note of the message.
System Setup Options Main Screen NOTE: The options for the System Setup program change based on the system configuration. NOTE: The System Setup program defaults are listed under their respective options in the following sections, where applicable. Option Description System Time Sets the time on the system's internal clock.
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Option Description Processor Settings Displays information related to the processor (speed, cache size, and so on). See "Processor Settings Screen" on page 29. SATA Settings Displays a screen to enable or disable the integrated SATA controller and ports. See "SATA Settings Screen" on page 30.
Option Description Report Keyboard Errors Enables or disables reporting of keyboard errors during the POST. Select Report for host systems that have (Report default) keyboards attached. Select Do Not Report to suppress all error messages relating to the keyboard or keyboard controller during POST.
Option Description Processor Family-Model- Displays the processor family and model. Stepping Level 2 Cache Displays the level 2 cache size. Level 3 Cache Displays the level 3 cache size. Number of Cores Displays the number of cores of the processor. Logical Processor On processors that support Simultaneous Multi- (Enabled default)
Option Description Auto enables BIOS support for the device attached to Port C SATA port C. Off disables BIOS support for the device. (Off default) Auto enables BIOS support for the device attached to Port D SATA port D. Off disables BIOS support for the device. (Off default) Port E Auto enables BIOS support for the device attached to...
Option Description Embedded NIC1 and Enables or disables the operating system interface of the NIC2 NIC1 and NIC2 controllers. (The NICs may also be (Enabled default) accessed through the system’s management controller). Embedded Gb NIC1 PXE support allows the system to boot from the network. (Enabled with PXE Enabled with iSCSI Boot option is available if the NIC default)
Serial Communication Screen Option Description Serial Communication Selects whether the serial communication devices (On without Console (Serial Device 1 and Serial Device 2) are enabled in Redirection default) BIOS. BIOS console redirection can also be enabled and the port address used can be specified. Options are On without Console Redirection, On with Console Redirection via COM1, On with Console Redirection via COM2, and Off.
Power Management Screen Option Description Power Management Options are OS Control, Custom, or Maximum (OS Control default) Performance. For all but the Custom setting, the BIOS pre-configures the power settings on this screen as follows: • OS Control sets the CPU power to OS DBPM, the fan power to Minimum Power, and the memory power to Maximum Performance.
System Security Screen Option Description TPM Security Sets the reporting of the Trusted Platform Module (Off default) (TPM) in the system. If Off, the presence of the TPM is not reported to the operating system. If On with Pre-boot Measurements, the system reports the TPM to the operating system and stores the pre-boot measurements to the TPM during POST.
Option Description Setup Password Restricts access to the System Setup program by using a (Not Enabled default) setup password. NOTE: For more information, see "Using the Setup Password" on page 42. Password Status When Setup Password is assigned and this field is (Unlocked default) Locked, the system password cannot be changed or disabled at system start-up.
• Saving Changes and Exit • Discarding Changes and Exit • Return to Setup Entering the Boot Manager NOTE: Operating systems must be 64-bit UEFI-compatible (for example, Microsoft Windows Server 2008 x64 version) to be installed from the UEFI boot mode. DOS and 32-bit operating systems can only be installed from the BIOS boot mode.
System Utilities Enables you to access the System Setup program, System Services (Dell Unified Server Configurator [USC]), Diagnostics, and BIOS-level boot options. Using the System Setup Program and Boot Manager...
Description System Setup Accesses the System Setup program without rebooting. System Services Restarts the system and accesses the Dell USC, which allows you to run utilities such as system diagnostics. Reset System Restarts the system. Using the System Setup Program and Boot Manager...
System and Setup Password Features NOTE: For a forgotten password, see "Disabling a Forgotten Password" on page 118. Your system is shipped without the system password feature enabled. Operate the system only with system password protection. CAUTION: The password features provide a basic level of security for the data on your system.
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The password assignment is not case-sensitive. Certain key combinations are invalid. To erase a character, press <Backspace>. NOTE: To escape from the field without assigning a system password, press <Enter> to move to another field, or press <Esc> prior to completing step 5. 4 Press <Enter>.
Deleting or Changing an Existing System Password 1 Enter the System Setup program and select the System Security. 2 Highlight Setup Password, press <Enter> to access the setup password window. Press <Enter> twice to clear the existing setup password. 3 The setting changes to Not Enabled. 4 If you want to assign a new setup password, perform the steps in "Assigning a Setup Password"...
The Dell USC is an embedded utility that enables systems and storage management tasks from an embedded environment throughout the server’s lifecycle. The Dell USC can be started during the boot sequence and can function independently of the operating system. NOTE: Certain platform configurations may not support the full set of features provided by Dell USC.
When an optional iDRAC6 Express card is installed, Dell USC provides the following additional features: • Downloading and applying firmware updates • Configuring hardware and firmware For more information about setting up Dell USC, configuring hardware and firmware, and deploying the operating system, see the Unified Server Configurator documentation at support.dell.com/manuals.
View System Event Log (SEL) messages or clear messages from the log. For additional information on using iDRAC6, see the documentation for iDRAC6 and systems management applications at support.dell.com/manuals. Entering the iDRAC6 Configuration Utility 1 Turn on or restart your system.
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Using the System Setup Program and Boot Manager...
Installing System Components Recommended Tools • Key to the system keylock • #1 and #2 Phillips screwdrivers • Wrist grounding strap Installing System Components...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Front Bezel (Optional) Removing the Front Bezel 1 Using the system key, unlock the front bezel (if locked). 2 Lift up the release latch next to the keylock. 3 Rotate the left end of the bezel away from the front panel. 4 Unhook the right end of the bezel and pull the bezel away from the system.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 3-3. Opening and Closing the System latch release lock indent Closing the System 1 Align the cover with the left and right edges of the system and offset it slightly towards the back of the system, so that the pins on the inner edge of the cover are aligned with the chassis hooks.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-4. Removing and Installing the Optical Drive data cable power cable optical drive metal standoffs with notches (2) release latch Installing System Components...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Removing a Filler Panel 1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 50. 3 If installed, remove the front bezel. See "Removing the Front Bezel" on page 49.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-6. Removing and Installing a 3.5-Inch Hard Drive hard-drive carrier release pin hard drive data cable power cable chassis tabs (4) NOTE: If you are not replacing the hard drive, remove the drive from the hard-drive carrier (see "Removing a 3.5-Inch Hard Drive From a Hard-Drive Carrier" on page 59) and replace the empty hard-drive carrier back into the drive bay.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
9 Enter the System Setup program and ensure that the hard drive’s controller is enabled. See "Entering the System Setup Program" on page 26. 10 Exit the System Setup program and reboot the system. See the documentation that came with the hard drive for instructions on installing any software required for drive operation.
(4)* *Screws are supplied along with the hard drives ordered from Dell. Installing a 3.5-Inch Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the hard-drive carrier. See Figure 3-7. 2 Align the holes on the hard drives with the set of holes on the hard-drive carrier.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Figure 3-8. Removing and Installing an Expansion Card expansion-card riser expansion-card latch expansion card 8 Connect any cables to the expansion card. 9 Close the system. See "Closing the System" on page 51. 10 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals Expansion-Card Riser The system’s expansion-card riser supports an x16 link Generation 2 PCIe...
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Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
NOTE: To avoid interference with other components, the maximum allowable dimensions of the USB key are 24 mm (0.94 in) wide x 79 mm (3.11 in) long x 8.6 mm (0.33 in) high. 1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-11. Removing and Installing the Cooling Shroud touch points (2) cooling shroud guide slots (2) guide screws (2) Installing System Components...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
• One or two DIMMs per channel can support up to 1333 MHz. • If memory modules with different speeds are installed, they will operate at the speed of the slowest installed memory module(s). Mode-Specific Guidelines Your system supports both single channel and dual channel modes. A minimal single-channel configuration of one 1 GB memory module per processor is also supported in this mode.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-12. Removing and Installing a Memory Module memory module memory module socket ejectors (2) alignment key 7 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket. NOTE: The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-14. Removing and Installing an iDRAC6 Express Card iDRAC6 Express card plastic standoff tab clip 7 If applicable, reinstall the expansion card. See "Installing an Expansion Card" on page 62. 8 Close the system. See "Closing the System" on page 51. 9 Reconnect the system to its electrical outlet and turn the system on, including any attached peripherals.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-15. Removing and Installing an iDRAC6 Enterprise Card iDRAC6 Enterprise card VFlash media slot VFlash SD card retention standoff posts (2) retention standoff tabs (2) iDRAC6 Enterprise card connector 7 If applicable, reinstall the expansion card. See "Installing an Expansion Card"...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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WARNING: The heat sink and processor are hot to touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. CAUTION: Never remove the heat sink from a processor unless you intend to remove the processor.
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Figure 3-16. Removing and Installing the Heat Sink heat-sink retention screws (4) heat sink 11 Rotate the processor shield upward and out of the way. See Figure 3-17. 12 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor.
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Figure 3-17. Removing and Installing a Processor processor notch in processor socket key ZIF socket processor shield socket-release lever Installing System Components...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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5 Remove the screw securing the power supply to the chassis. 6 Slide and lift the power supply to remove it from the chassis. See Figure 3-18. Figure 3-18. Removing and Installing the Power Supply screw power supply 24-pin power cable 4-pin power cable optical drive cable SATA power cables (2)
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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1 Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 50. Figure 3-19. Replacing the System Battery system battery metal tab 3 Locate the battery socket. See Figure 6-1. CAUTION: To avoid damage to the battery connector, you must firmly support the connector while installing or removing a battery.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Figure 3-20. Removing and Installing the Control Panel control panel cable USB connector cable USB connectors (4) screws (4) LED display module control panel board Installing System Components...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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1 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 2 Open the system. See "Opening the System" on page 50. 3 Remove the cooling shroud. See "Removing the Cooling Shroud" on page 67. 4 Remove any expansion card.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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CAUTION: Do not lift the system board assembly by grasping a memory module, processor, or other components. 4 Slightly lift up the front of the system board and maneuver the system board to the bottom of the chassis until it lays completely flat. 5 Push the system board toward the back of the chassis until the board is in place.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor. 2 Check the video interface cabling from the system to the monitor. 3 Run the appropriate online diagnostic test. See "Running the System Diagnostics" on page 111. If the tests run successfully, the problem is not related to video hardware.
9 Reconnect and power on each USB device one at a time. 10 If a device causes the same problem, power down the device, replace the USB cable, and power up the device. If the problem persists, replace the device. If all troubleshooting fails, see "Getting Help"...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
• Hard-drive carriers • Cooling shroud 3 Ensure that all cables are properly connected. 4 Close the system. See "Closing the System" on page 51. 5 Run the system board tests in the system diagnostics. See "Running the System Diagnostics" on page 111. If the tests fail, see "Getting Help"...
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
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Go to step 12 if an error message appears indicating a fault with a specific memory module. 4 Enter the System Setup program and check the system memory setting. See "Memory Settings Screen" on page 29. Make any changes to the memory settings, if needed.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
The files required to run the online diagnostics for systems running supported Microsoft Windows and Linux operating systems are available at support.dell.com and on the media that came with your system. For information about using diagnostics, see the Dell Online Diagnostics User's Guide.
Running the Embedded System Diagnostics The embedded system diagnostics program is run from the Dell Unified Server Configurator (USC) screen. CAUTION: Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages.
Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device(s) to be tested, select specific options for testing, and view the test results. Selecting Devices for Testing The left side of the Customize window lists devices that can be tested.
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• Configuration—Displays basic configuration information about the currently selected device. • Parameters—Displays parameters that you can set for the test. Running the System Diagnostics...
Jumpers and Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the system board. System Board Jumpers shows the location of the configuration jumpers on the system Figure 6-1 board.
Disabling a Forgotten Password The system's software security features include a system password and a setup password, which are discussed in detail in "Using the System Setup Program and Boot Manager" on page 25. The password jumper enables these password features or disables them and clears any password(s) currently in use.
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.